I called Baybrook apartments today with a couple inquiries. A woman answered the phone as "Ruby" - I was instructed by a friend to ask for Ruby Bagchelor", so I did - and was immediately hung up on. Upon calling back, I asked if this was Baybrook apartments, and she said that it was, so I asked to speak to the management, and was told by "Ruby" that she WAS the management. I asked her if she was Ruby Bagchelor, and was hung up on again. I called one more time, to ask if she treats everyone with this degree of professionalism as a manager - she hung up again. - Needless to say, II'm no longer interested in anything Baybrook has to offer, and would lodge a formal complaint if I could contact anyone higher than their supposed "management."

User Responses
From: bribrat85	Date: 05/10/2008
I live there now and that sounds like her. She doesnt do her job as a manager of the property other than collecting the rent. She refuses to deal with problems on the property and if you are the one with the problem, she will make your stay there even harder to deal with.
From: Anonymous	Date: 09/02/2008
I was looking at the Bay Brook apartments and thought they looked OK and they have had some recent upgrades.. Any renter care to comment. I thought the manage had changed recently.

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