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West End Lodge

4215 North Major Drive, Beaumont, TX 77713
71%
(888) 656-5897 for more information
90
Reviews
71%
Apartment Rating
60%
City Average
07/22/14
Resident

It is summer. I live in a nice apt. My last unit, the A/C went out. I recently moved into a different unit. The A/C is out in this one too. The management response on the last unit was that "well… Full Review ▶

07/08/14
Verified Resident

This is my third year to live at West End Lodge, and it's been a wonderful place to live the majority of the time. My complaints and concerns mostly dealt with noisy or inconsiderate neighbors, who've thankfully moved away. The amenities… Full Review ▶

06/16/14
Resident

The grounds are well kept and the neighbors are nice for the most part. Of course there's always the one that ruins it. My biggest complaint is the parking. There just simply is the ought to accommodate. I recently bought a… Full Review ▶

06/08/14
Resident

I have lived here for almost 3 1/2 yrs and am seriously considering moving. The assistant manager IS and always has been very rude anytime I had to go in the office for help with an issue. The staff is constantly… Full Review ▶

Manager Response
04/08/14
Verified Resident

West end lodge is a good choice for someone looking for a place that accepts large animals and is relatively quiet. There are not many apartment communities that rival those on North Major in Beaumont. Full Review ▶

Manager Response
04/07/14
Verified Resident

I am happy I picked West End Lodge. It's in a good neighborhood, stays pretty quiet most of the time. One downside is that there are not enough parking spaces for disabled residents. The pool is great, and the community center… Full Review ▶

Manager Response
04/07/14
Verified Resident

Good place to stay....however the trash seems to pile up often...Clean grounds... but watch for dog droppings some days...always free parking ...just some lights need either cleaning or changing....... Full Review ▶

Manager Response
04/07/14
Verified Resident

I have only been a resident for a month. In the long run, a property is only as good as the people who manage and support it. From my interaction with both, I am very pleased and can see myself as… Full Review ▶

Manager Response
04/07/14
Verified Resident

Its ok. Quiet. Nice size. Friendly neighbors. I feel really safe here. Great parking. Great location. Maintenence is really slow. Nice pool and fitness center. Great for professionals or singles. Nice Full Review ▶

Manager Response
04/04/14
Resident

OMG I honestly enjoy the procedures and the policy to move in to this apartments the managers and customer services personnel are marvelous I will recommend all my friends and works colleagues to check in here first when ever to think… Full Review ▶

Manager Response
03/31/14
Resident

Staff was exceptional! They take care of everything I need very quickly. The move-in process was so easy and convenient. I would refer anyone to move to the west end lodge! Full Review ▶

Manager Response
03/28/14
Resident

My daughter just recently moved into these apartments and I am thoroughly impressed with this whole staff here. The first week I stayed with her we went to their breakfast and met other residnets. Everyone is so friendly and also kind.… Full Review ▶

Manager Response
03/26/14
Resident

I would without a doubt recommend these apartments to anyone looking. I am a medical professional from out of town, and struggled to find a decent place to live when I was transferred here. I am so thankful for the staff… Full Review ▶

Manager Response
03/26/14
Resident

I move in not too long ago and really like my place here. I come from far away and was not expecting such awesome place and people. Thanks a lot for everything I will be moving soon but only cause my… Full Review ▶

Manager Response
03/06/14
Resident

I wouldn't move here. There's just too many other apartment complexes where you don't have to deal with the hassle you do when you come here. I just moved out after living here two years where they messed up my water… Full Review ▶

Manager Response
03/06/14
Resident

I been here almost a year and I just had something happen to my apartment. I also have been through a lot of deaths in my family but I am very pleased with this staff. Trish basically came to my apartment… Full Review ▶

Manager Response
03/05/14
Prospective Resident

Me and my best friend were looking for an apartment and at first the person who helped us was very friendly, but was very unsure about a lot of leasing information. We decided to do the application and turned it in.… Full Review ▶

Manager Response
12/30/13
Resident

I am so delighted about this apartment. The members of staff here are very hospitable and very friendly . On top on that, they value the residents and maintain the cleanliness. The apartment is breath taking , very posh and state… Full Review ▶

Manager Response
11/06/13
Resident

We love these apartments, and have been living out here for about 2 years. Charles and his team are the best. They keep the cleanest apartment complex, and really care about the residents. I am moving only because I need a… Full Review ▶

Manager Response
10/21/13
Resident

The maintenance staff are all really nice and very prompt. Full Review ▶

Manager Response
10/15/13
Resident

The maintenance team is always on top of what you need and when you need it. They are always polite and get their job done quickly and efficiently. Also, the apartment staff is very helpful with any questions you have or… Full Review ▶

Manager Response
10/14/13
Resident

I recently moved into West End Lodge and have enjoyed living here! The grounds are always quiet, well kept, and feels very safe. There is a lot of different activities available within the community for the various types of personalities. You… Full Review ▶

Manager Response
10/04/13
Resident

I just recently moved in. At first I was kind of skeptical because I was worried about how long I would be here due to my job. But it all worked out great. I like this place a lot, it has… Full Review ▶

Manager Response
10/03/13
Resident

I Was able to have the opportunity to live here for a year. Great and friendly staff. The ammenities are like no other in the area. You definitley get more for your dollar here. Have to relocate for job purposes so… Full Review ▶

Manager Response
09/14/13
Resident

I have lived here for almost a year and LOVE it. I usually see Trish in the office, and she is great, along with the other front office staff and the manager Charles. I have a very quiet apartment on the… Full Review ▶

Manager Response
09/10/13
Resident

I was looking for a very luxury townhome BUT when i took a like at West End Lodge I LOVE IT THE MOMENT I STEPPED IN THE DOOR. The LADIES in htat front office are AWESOME they make you feel like… Full Review ▶

Manager Response
09/04/13
Resident

I have recently moved into West End Lodge a few months ago and has fallen in love with the apartment complex from the moment I came to inquire information about the complex. From the moment I step foot onto the premises… Full Review ▶

Manager Response
08/19/13
Resident

A and TRIPLE STAR for West End Lodge. We relocated to Beaumont from out of state, and Trish, the Leasing Manager, has been nothing short of AWESOME throughout our transition. Trish is courteous and professional in every way. The office staff… Full Review ▶

Manager Response
08/04/13
Resident

Yes! I would definitely recommend this apartment community to anyone. The move in process was very smooth and was catered to my convenience. I picked this community because of the welcoming staff (especially Trish) that I was introduced to. None of… Full Review ▶

Manager Response
07/26/13
Resident

Ms Kitty has done an excellent job at picking up the grounds the last three days. The property looks amazing! Every morning I'm out walking my dogs they look for Kitty. As soon as they see her they pull my arms… Full Review ▶

Manager Response
07/09/13
Resident

I have been here for a few years and I really like it. The only issue I had from the beginning was parking but even when the new manager came it was still kinda rough but he made things better. I… Full Review ▶

Manager Response
07/07/13
Resident

I have living in these apartments for almost two years. We love the staff, they are always willing to help no matter what time of the day it is. Also the pool is always so clean. Full Review ▶

Manager Response
06/26/13
Resident

First of all, the apartment staff seems helpful at first. They put out emails, notices, and flyers of things that will happen but never do. Parking is awful. There is supposed to be a strict parking permit only policy yet it… Full Review ▶

Manager Response
05/27/13
Resident

I have been here 3 months now and have nothing good to say about it! My husband and I live about people who let their dog on their porch all day. It will go to the bathroom on their porch and… Full Review ▶

Manager Response
05/22/13
Resident

Honestly, this is the best apartment complex in Beaumont. The maintenance is amazing. Their staff is so friendly and helpful. The grounds are beautiful and well kept! The apartments are very nice and spacious. Parking is available everywhere. If you're considering… Full Review ▶

Manager Response
05/21/13
Resident

Hi, my names. Patricia Williams I would love to let everyone know how happy I am with. West End Lodge! !! They were so nice to me and my husband. They sent flowers to.him when he was in hospital Thank you… Full Review ▶

Manager Response
05/09/13
Resident

I love the work of the maintenance lady Kitty or Katty .She is Professional and very polite. Overall she gets the job done expeditiously. Keep up the Good work Ms Kitty. The Apartments are Awesome. Full Review ▶

Manager Response
05/08/13
Resident

I have lived at West End Lodge for 2 years now and I love it!!! Full Review ▶

Manager Response
05/08/13
Resident

I lived here last year with a roommate and my roomie's car was vandalized. This wasn't the first time. She had her car broken into six months prior to that, along with several others near us. They charge so much for… Full Review ▶

Manager Response
05/07/13
Resident

This week marks our first year at West End Lodge and our stay has been pleasant. The community is safe and secure. The lawn is spacious enough to fly a kite. Most of the apartment buildings surround the clubhouse, pool and… Full Review ▶

Manager Response
05/01/13
Resident

I love living here. Only been here for a short time but since I've been here Lisa helped me at first and then Trish helped with my move in. They are both very nice. My mom helped me move in and… Full Review ▶

Manager Response
04/07/13
Resident

I have been reading other reviews and I am not sure of any comments on here being fake but I live here and I've never had any kinds of problems with anyone. All the people in the office have been very… Full Review ▶

Manager Response
04/02/13
Resident

I am moving at the end of the semester and hallelujah! I renewed my lease last year, thinking I should stick it out and because moving is a pain--but I shouldn't have done that. Things have only gotten worse. What I'm… Full Review ▶

Manager Response
04/02/13
Resident

I really like living here at these apartments. I have lived other placces and met other leasing sales people but Trisha has been so nice to me, she makes me feel like I can always let her know if I need… Full Review ▶

Manager Response
03/20/13
Resident

I wasn't going to post but I'm so sick of the fake posts on here. So sad. This place is no good. I attend school and have been here for almost four years now and am graduating in May. I am… Full Review ▶

Manager Response
03/20/13
Resident

I love living in West End Lodge! The pool is great, especially if you're not used to warm weather all the time. I'm always out there. The staff is always friendly and willing to help if I have a question. In… Full Review ▶

Manager Response
03/20/13
Resident

I have lived in this apartment complex since January. I have loved every minute of it! It seems to have a very safe and quiet community. The person I have personally delt with in the leasing office is Ashley Shenton. She… Full Review ▶

Manager Response
03/20/13
Resident

I have lived in this complex for several years, and have been pleased with the office staff and with maintenance response times to any issues I've had. I have a great view of the courtyard, and look forward to summers in… Full Review ▶

Manager Response
03/05/13
Resident

New to TX and this apartment complex was a great choice. Compliments to the happy and dedicated staff Charles, Lisa, Trish, Ashley and Krista and to the maintenance crew Sonny, Dustin and Ms. Kitty and Augustine. The staff always go out… Full Review ▶

Manager Response
02/12/13
Resident

This apartment complex is horrible. I would NEVER recommend them to anyone I know. The staff is so rude and unhelpful, and they never answer their phone or return calls. Even when you leave multiple voicemails. They have the worst roach… Full Review ▶

Manager Response
02/09/13
Prospective Resident

I was visiting this complex with my friend on last week and i just wanted to say how nice everyone was and friendly all the staff was. I do believe that we will be making a decision very soon to move… Full Review ▶

Manager Response
02/08/13
Resident

In response to the recent straight up FAKE posts um, no. First of all, this place is NOT new. It s newer, but then again, so are most of the apartment complexes in the west end of Beaumont. And just because… Full Review ▶

Manager Response
12/30/12
Resident

I was considering both this property as well as the Preserve on old dowlen while hunting for an apartment after having been in India for a couple of years and 11 years in houston prior to that. After a lot of… Full Review ▶

Manager Response
11/29/12
Resident

West End Lodge is not perfect by any standard, but its employees are helpful in all situations and the apartment deals fairly with its tenants. The managers there went above and beyond on several occasions during my residence and made sure… Full Review ▶

Manager Response
11/13/12
Resident

Im not really sure where these issues are comming from. I have lived here since June moving here from Arkansas, we did MUCH searching for a nice place in Beaumont and ended up here in West End Lodge. These apts. are… Full Review ▶

Manager Response
11/12/12
Resident

Where do I even start...perhaps I should start when my issues began. I have had issues with my billing shortly after I moved in. I was double billed for my water bill and received a credit. To make a long story… Full Review ▶

Manager Response
10/15/12
Resident

I lived here for two years and moved out this past January. I hated it. My rent went up by $90 from one year to the next and my water bill was $48 a month. That's more than cable!!! I asked… Full Review ▶

Manager Response
10/13/12
Prospective Resident

I am going to be moving from somewhere near the Dallas area and I visited these apartments Saturday. I was very surprised to find that they were very friendly because not too many other apartments around had friendly people working there.… Full Review ▶

Manager Response
10/13/12
Resident

This is my third apartment in the U.S.A. It is the best apartment, that I lived in. The staff actually too helpful and friendly. They help me even for my personal purpose. They make feel the staff as my brothers and… Full Review ▶

Manager Response
10/02/12
Resident

I thought I posted a review in March but guess I didn't so here it goes. I moved in West End Lodge when they first opened up and the first year or two was great. Then Venterra bought them out and… Full Review ▶

Manager Response
10/02/12
Resident

It's mighty funny how a good review pops up with an anonymous reviewer after bad reviews have been posted if its so good why would you want to be anonymous? I think it's someone trying to bring their ratings back up.… Full Review ▶

Manager Response
10/01/12
Resident

This complex is shady shady shady. I have had four issues with the accounting department, and have never ever paid my rent late in the three years I lived here. One month, they charged me TWICE for the water bill (which… Full Review ▶

Manager Response
10/01/12
Resident

Had a great time living there. No problems, no fuss. Great location. Full Review ▶

Manager Response
10/01/12
Resident

I've lived here a couple months and am very happy. The office people are really friendly and willing to help, they let me use a dolly to move in. Had a problem with the clothes dryer...Sonny came the same day and… Full Review ▶

Manager Response
09/28/12
Resident

Be very aware. Retain all documents and statements. I had lived at West end lodge for 3 years and never late with my rent. I gave the prior 60 day notice of moving out. I moved out at the end of… Full Review ▶

Manager Response
09/26/12
Resident

First of all i would like to say is we have been living here going on two years.They went up on our rent when we renewed our lease no big deal.We have bben havingp problems with our air cooling since we… Full Review ▶

Manager Response
08/01/12
Prospective Resident

i saw west lodge on aparmtent ratings website and i will be moving here from hhouston soon due to my job changing. I will defenetely be moving to west lodge. most places do not look the same as their pictures but… Full Review ▶

Manager Response
07/06/12
Resident

First of all move there at your own risk. Ventura wich manages them are a bunch of asses. Management sucks big time. They say they are a luxury apartment complex but more like a dump because the trash is always full… Full Review ▶

Manager Response
06/06/12
Resident

We are really enjoying living here. The staff is friendly and helpful, the grounds are very clean and manicured and the pool is awesome. I think we will be calling it home for a while. Full Review ▶

Manager Response
03/05/12
Resident

I love this apartment complex. The staff has taken care of me like family from the day I walked in. They always know me by name and are always on top of every need I might have. The ladies in the… Full Review ▶

Manager Response
02/11/12
Resident

Why do they segregate all the people and put the black folks in the back of the complex (higher numbered buildings)? We are trying to figure this out. Apparently they don't allow section 8 so it can't be that certain buildings… Full Review ▶

Manager Response
02/11/12
Resident

My husband, my 17 year old niece, my 3 year old daughter and I moved here about a month ago from Louisiana. We arrived on a Friday since that was the first day of school for me and I really want… Full Review ▶

Manager Response
01/19/12
Resident

We've lived here since February 2011, didn't even know we had neighbors for months. Very quiet on the 3rd floor, no security problems either. Can't speak for any other building but ours is very quiet. Maintenance has responded quickly to any… Full Review ▶

Manager Response
01/16/12
Resident

I have never written a review before, but felt I just had to do this today. After a weekend of no sleep, the neighbors were having a very sexually active weekend....the walls are paper thin, and I had to try to… Full Review ▶

Manager Response
01/12/12
Resident

We have been here since May and have had NO problems,so Im not sure what the other guy is talking about. Our neighbors are great and have no trouble finding a place to park. The staff is very friendly and if… Full Review ▶

Manager Response
01/12/12
Resident

I would love to elborate about the place, but there is just so much about it that I hate. I can't wait till my lease is over!!! The management, will rent you an apartment then in the next week they are… Full Review ▶

Manager Response
01/10/12
Resident

I moved to the West End Lodge complex in August of 2011 and absolutely love it here! All of my neighbors are wonderful - and quiet! Quiet is nice since I recently had a baby in September. I live in a… Full Review ▶

Manager Response
10/17/11
Resident

I guess it's okay; I mean, drive around Beaumont, and there are much worse places you could live. But I moved in last December, and realized one month in, that I was getting ripped off--the price isn't worth what you get.… Full Review ▶

Manager Response
10/13/11
Resident

I have been living at West End Lodge since April, and have had a great experience. The office staff is super nice, and very understanding. Any maintence requests I have put in have been responded to the same day, or the… Full Review ▶

Manager Response
08/09/11
Resident

I lived here for two years and moved out this past January. I hated it. My rent went up by $90 from one year to the next and my water bill was $48 a month. That's more than cable!!! I asked… Full Review ▶

Manager Response
05/05/11
Resident

The apartments were nicely built, the appliances were good quality and the rent wasn't too bad. The commons area was very well maintained. The front office staff was very responsive as was the maintenance guys. Overall, the place was pretty good,… Full Review ▶

Manager Response
05/03/11
Resident

This apartment complex is amazing! My boyfriend and I have lived here for over a year now and still love it. The staff is also great! We had a small complication where we needed to live here a little longer and… Full Review ▶

Manager Response
04/26/11
Prospective Resident

We took a tour today of all 3 units and were impressed with everything. Adell showed us around, answered every question we had (all good answers), and actually knew everyone we came across by name! Every single person we saw was… Full Review ▶

Manager Response
03/30/11
Resident

I've been living at West End Lodge for about a month now, and I simply love it! Everything in this complex is great. It is only 3 years old and has an amazing pool, nice gym, sand volleyball court, and a… Full Review ▶

Manager Response
03/24/11
Resident

When my husband and I started looking for a place to live in Beaumont, Texas, there were some specific things we were looking for. We needed a place with a clean, open floor plan. We should be confident our two dogs… Full Review ▶

Manager Response
03/18/11
Resident

I have been hear for only three months, but I am so happy here. The staff is awesome. They are courteous and anytime I have a request it is taken care of in a timely manner. I would recommend West End… Full Review ▶

Manager Response
03/12/11
Resident

I have been living here at West End Lodge for about 7 months. I have always lived in apartment communities, through the area and in a few other states as well. This is by far the nicest community in this area,… Full Review ▶

Manager Response
03/08/11
Resident

I have lived at this complex for a year now and I love to invite my friends to come over because they all are so shocked at how nice the apartment is. The staff are friendly and helpful and everyone is… Full Review ▶

Manager Response
03/07/11
Resident

I have lived at West End Lodge for little over a year, and have renewed my lease twice. The assistant maintenance Sonny has been in my apartment a few times this week and he has done a GREAT JOB every time.… Full Review ▶

Manager Response
03/03/11
Resident

I've been here for over 4 years and I've seen only improvements. Sure as with any complex the are a few rude piles but they usually don't last long. The office staff is just wonderful and happy to serve. The maintenance… Full Review ▶

Manager Response
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