I have lived here for 2 yrs and up until now the experience has been ok. The new manager, "Lisa" has changed my opinion of this company tremendously. I don't understand how anyone could be placed in a customer service position that is so rude and incompetent. I had a simple maintenence request that went unaddressed. I tried to speak with the new manager and was put on hold for quite some time, then spoken to very rudely and hung up on. I don't know where they found this woman, but I would not move in here simply based on her inability to provide timely service without an attitude. I should be able to address a problem without feeling belittled and hung up on.

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