EDIT: My A/C was finally replaced and they did offer me a partial refund on my electric bill for the trouble. We are under new management now, so we'll see how things go.

We moved into Quail Hollow Apartments in May of 2004 and have enjoyed our stay for the most part. I think the easiest way to write a review is to post pro's and con's and be subjective, instead of objective. A non-constructive review means absolutely nothing...

Pros:
- Apartment on movein was impressingly clean. The carpets were clean and the walls had a fresh coat of paint (no touch-ups).

- The office staff is extremely helpful and kind and attempts to do everything they can to make things right.

- We hear absolutely nothing from our neighbors, both below and around us. Maybe we just got lucky, I don't know.

- Great parking, I never have a problem finding a spot right in front of our apartment.

Cons:

- We've had a real difficult time in getting work done on our A/C unit. It runs all day long, and most of the evening. Our electric bill for 20 days in May was $125 for a 850sq. ft. apartment. This is with all gas appliances! Yikes!

- Maintenance has always come within 48 hours as promised, but the work is like that of Tim Taylor from Home Improvement. We have the toliet from hell.

- The gas/stove and dish washer have a born date of 1965, they are extremely old. The dishwasher doesn't do it's job, and the over is just too scary to use.

- They've messed up on our financials more than once. We've been told that we owe more than we do at least 3 times since we moved in. Each time they got everything fixed, but it's kind of annoying.

With all that being said, Quail Hollow is one of the nicest apartments we've ever lived in. (at least in the B/CS area). The polite office staff really make it easier to come to for problems, even though they may never be resolved. The best advice I can give you if you are considering Quail Hollow is to ask to view the unit prior to signing a lease. Make sure you are getting what you want.

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