Considering that most apartments in the B/CS are run by bad management and are typically in horrible shape, Quail Hollow has been an extremely nice place to live.

Around July of 2004, a new manager was brought in (Beverly) and ever since then things have been drastically improving. She is extremely responsive to your needs (as long as you keep it within reason) and is there to help make your living experience at Quail Hollow the best.

We have lived here since May of 2004 and had quite a few problems for the first few months (broken A/C, constant maintenance requests that needed follow-up, etc.) but those were all resolved once new management arrived. In fact, we had our dishwasher replaced with minimal effort (it was quite old and wasn't really doing the job).

The apartments themselves are a little on the small side, but I gladly trade that for the lack of noise from neighbors. Extended cable and internet are included in the rent. Like someone else said, the internet does go down from time to time.. but that's typically not during peak times. Since new management arrived, our maintenance requests are handled within 24 hours. This is impecable service that I have not found at ANY apartment complex that I've lived in previously.

The office staff are extremely friendly and remember your name! This makes you feel as if you are important to them and not "just another resident".

Anyway, if you are considering an apartment in the B/CS area, I encourage you to give Quail Hollow a look. Just be careful if you have a lot of crap, because the places are quite small and storage is minimal. The only other complaint I have is that living on the 2nd floor seems to draw in a lot of heat in the summer which makes your electric bill a little higher than normal for a 900 sq. ft. apartment.

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