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Autumnchase Apartments

4600 N Josey Ln, Carrollton, TX 75010
26%
77
Reviews
26%
Apartment Rating
59%
City Average
07/23/14
Resident

I moved into this complex back in 2008 and the staff was great. They didn't even raise my rent the first year I was here. Heather a past employee was so great to work with. She actually cared about the tenants.… Full Review ▶

06/04/14
Resident

I have lived at Autumn Chase since February 2014. Everything was wonderful at first. I had 2 minor issues and maintenance was quick and helpful to repair what needed to be repaired. It wasn't until June that I had a major… Full Review ▶

05/29/14
Prospective Resident

I actually never made it to the "lived here" phase. After completing an application and being approved, our application was "canceled" with no notification. Forty eight hours before our move in date, upon contacting them I was told of this cancellation.… Full Review ▶

05/04/14
Resident

Do not move here! This place boasts about having 3 pristine pools, complimentary car wash, and 24/7 gym. It is now May and the pools still have not been cleaned. There is trash littered all over the pool area. The complimentary… Full Review ▶

04/21/14
Resident

These apartments have termites. Two different apartments and the same situation in both. Termites eating through the walls in the bathrooms. The people in the office are rude and do not care at all about the disgusting bugs or the comfort… Full Review ▶

03/24/14
Resident

I lived in Autumn Chase for 4 years after ------ and the assistant manager --- took over the property went to white trash. There was always rift raft floating around. Even a suicide in my same building of some one strangling… Full Review ▶

02/22/14
Resident

Worst part is unhelpful office staff who, in general, do not listen to or address renters' needs and concerns. Office does not hold maintenance accountable for actually fixing problems. There is no communication with renters about whether a maintenance work order… Full Review ▶

02/19/14
Resident

I am a 78 year-old widow with a small dog. I moved to Autumn Chase just last November from my 4-bedroom home. I find the layout of my apartment allows it to feel "open" and I appreciate the small fenced-in patio… Full Review ▶

02/18/14
Resident

Since ------ has taken over as manager I would say that the apartment complex has improved greatly. Full Review ▶

12/20/13
Resident

I have never written a review on anything before but I feel that I need to warn people to NOT live here. I have only lived here going on 4 months now and have run into numerous problems with this complex,… Full Review ▶

09/15/13
Resident

As long as the current management, maintenance and office staff are in charge of the complex, I guarantee it's continual downhill from here. The management and office staff literally lack any common sense. They chose not to renew our lease after… Full Review ▶

09/07/13
Resident

I have not been happy about this complex. My friend lived there a few years back and never had any trouble. Something has changed. The floor plan is what really sold us on the complex and now that is not even… Full Review ▶

05/11/13
Resident

Move here at your own risk. Management will tell you one story to get you to move in then you will be ready to bail within a month but unfortunately you're trapped by that lease. Autumn Chase is not gated and… Full Review ▶

05/04/13
Resident

Finally had enough after 5 years here! Every time we were up for renew they raised the rent, first few times it wasn't a large amount, however this last time was over $100.00 a month. Takes forever to get the office… Full Review ▶

04/29/13
Resident

Moved in Feb 2013, worst mistake ever. Upon looking at several apts, this one stood out and the staff really sold it. However, from the first day of move in going forward has been a nightmare. Move in - smoke detectors… Full Review ▶

04/08/13
Resident

I have lived here for the past 2 1/2 yrs. As a single woman safety is my main concern & living here, I feel completely safe. I knew as soon as I saw apartment model that I had found my home.… Full Review ▶

02/07/13
Resident

We have only lived here a few months and there are both pro's and con's. Pro's: Quiet neighborhood- our neighbors are pretty quiet. For the 1 bedroom with a den- it's pretty spacious. For a single person or single family. Plenty… Full Review ▶

12/13/12
Resident

I have now lived at Autumn Chase for over 6 months and I really love it here. I don't have one single thing to complain about. Other negative reviews said the office staff treats you well until you sign the lease.… Full Review ▶

09/11/12
Resident

This is the worst Apartment That I have ever lived. No customer service at all. Maintanence all most every other week. I need to request several times to get things done. Air Condition goes away every other week. Frequent water leaking… Full Review ▶

09/03/12
Resident

The apartments are nice but i do not recommend this complex for the management and their un-compassionate attitude toward extreme circumstances. My spouse committed suicide in the apartment i currently live in and the management, as well as corporate, have no… Full Review ▶

07/24/12
Resident

Best apartments ever! Full Review ▶

06/28/12
Resident

I recently moved to Autumn Chase Apartment Homes and I love it. I chose to move away from a community that I lived at for almost 5 years (so I think that in itself says a LOT). The community is VERY… Full Review ▶

06/28/12
Resident

Overall, I do not recommend. I have lived at 6 apartment complexes and Autumn Chase is the second worst. Autumn Chase treated me well UNTIL I signed a lease and then was rude and/or unhelpful after that. There were also two… Full Review ▶

06/21/12
Resident

We have lived here for over a year and half now. We lost our house and chose Autumn Chase because it's close to our middle school and high school. Our kids have several friends from their school living here too. So… Full Review ▶

06/17/12
Resident

I am going on 4yrs now, AutumnChase is my home, my Community. The staff, maintenace, and security, has yet to disapoint me. We have a WELL EQUIPPED FITNESS ROOM, I love it. We have an awesome BUSINESS CENTER CAFE, nice and… Full Review ▶

06/12/12
Resident

Do yourself a favor, do not rent here. I haven't spoken to a single resident that intends to renew their lease. Look at the landscaping around the office, and then pay close attention to the rest of the grounds if you… Full Review ▶

06/03/12
Resident

I had like apartments at first but not now we've had termites for the last 3 months and they still have not been taken care of. I have gone to the management alot to see when they would take care of… Full Review ▶

03/31/12
Resident

I left the apartment last month after they gave me a 3 day notice to vacate. Long story short I got busted with extra animals. That in and of itself is funny considering that I would say there are at least… Full Review ▶

09/21/11
Resident

I have lived at Autmn Chase for over a year now and I have hated every minute of it. They are so nice before you sign your lease, then you become a nobody to them. The staff and management are so… Full Review ▶

08/29/11
Resident

I don't understand some of the negative comments on here, but to each his own. I have lived here for a year and I can honestly say that I haven't had any problems the entire time. Maintenance has been a bit… Full Review ▶

07/12/11
Resident

My family and I are currently living here for 3 months while our house is being built. If we had any other options for a short term lease, we would have lived elsewhere and happily pay more than our current rent.… Full Review ▶

05/06/11
Resident

did not recieve deposit back and apt was spotless , bugs were EVERYWHERE! look at where the trash cans are before you move here , i had to walk almost all the way to the other side of the apartment to… Full Review ▶

02/27/11
Resident

When my husband first saw these apartments we knew it would be called home. We were looking for something quick since I was pregnant. The staff was great working with us. They knew what they were doing. When they showed us… Full Review ▶

02/08/11
Resident

This place is horrible! The staff is clueless, uneducated, and money hungry! Tom, ----, and Harry can move here along with their drug dealing friends and family! If u value your belongings or life dont do it! Full Review ▶

09/15/10
Resident

Whatever you do, do NOT rent at Autumn Chase! Just DON'T DO IT! From the minute I signed my lease, I have regretted my decision. The office staff is inept, and that's on a good day. They don't answer the phone,… Full Review ▶

09/14/10
Resident

I looked at the apartments and quickly decided I wanted to live here. Heather was very friendly, the apartment looked nice, loved all the amenities. However, not having been here an entire month, I am ready to leave. I have had… Full Review ▶

06/16/10
Resident

ok well me and my soon to be fiance have been looking around for nearly a month now and so far best price for the amount of space. Heather was very help full and was very professional. Just after spending 1… Full Review ▶

09/25/09
Resident

I AM A RENTER OF THIS PLACE FOR OVER SEVEN YEARS. THE APARTMENTS WERE A GREAT PLACE TO LIVE AND STAFF WAS LIKE FAMILY, UNTIL THE NEW MANAGEMENT TOOK OVER ABOUT 2 YEARS AGO. NOW THE STAFF IS INCOMPETENT AND MESSES… Full Review ▶

07/23/09
Resident

I have enjoyed my stay here at Autumn Chase for the last 2 years. My neighbors are friendly (sometimes a little too much) but will the best intensions at heart. The middle pool is the place to be after dark in… Full Review ▶

06/15/08
Resident

When compared with other apartments in the area, you can'n beat the cost or location. Never rented before but everything seems pretty good here. Hope to be able to continue the good reviews. Full Review ▶

06/15/08
Resident

I loved these renovated apartments when I found them. When I moved in everything was okay. In a month I had ants all over my kitchen and living room. I have contacted the management twice and still no response. One of… Full Review ▶

01/07/08
Resident

All I have to say is don't waste your time even thinking about living here. The worst apartments I have lived in. The rent is outrageous and the management is thoughtless, rude and very snobby. Not one single person says or… Full Review ▶

10/18/07
Resident

I have been living at autumn chase for almost six years and have seen the management change 3 times. the most recent being the switch to bh management. having done a little research i have found that this management company is… Full Review ▶

10/13/07
Resident

This place is the WORST place to live ever since the new management took over in March. I cannot wait to get out of here. We have had so many problems...apartments are being broken into...we actually had people peeing into our… Full Review ▶

10/11/07
Resident

I love living here. I am not going to move out until i buy a houses. The office staff is so nice and helpful, they are doing so many things for us. The prices are great and the property is so… Full Review ▶

10/10/07
Resident

We can not wait until our lease is up....this place used to be a great place to live but then we got new management and things went bad from there...they are money hungry people and have started to overcharge you for… Full Review ▶

09/21/07
Resident

DO NOT LIVE HERE. When you want to move out and after you cleaned the apartment better than the shape it was in when you moved in, they will charge you for numerous inaccurate things. They do not care about their… Full Review ▶

09/03/07
Resident

I HAVE LIVED IN AUTUMN CHASE FOR 2 AND A HALF YEARS AND WHEN I FIRST MOVED IN I LOVED THE PLACE SO MUCH I REFERRED 3 PEOPLE BUT NOW I WOLD NOT REFER EVEN 1. I PLACED A WORK ORDER… Full Review ▶

05/29/07
Resident

I have noticed that the new management company has come in and made a lot of upgrades to the community. Customer service has improved and maintance is awesome. cant complain about much of anything... if you are looking for a place… Full Review ▶

05/04/07
Resident

I lived in Autumn Chase apts for 4 years. The floor plans are great, but everything else sucked! I started coming down with an illness and could not get well. I spotted black mold on my ac vents and called maintenance.… Full Review ▶

04/04/07
Resident

I am quite surprised to see such a low rating. I have genuinly enjoyed living at Autumn Chase and would not want to move except that we need something bigger and can't afford it here. Nice floor plans and the newer… Full Review ▶

03/03/07
Resident

Huge floor plans, very clean& very quiet-i never hear any noise over the weekend or during the week in the parking lot or even from my neighbors, they are upgrading & changing management but the prior management was awesome. Each maintenance… Full Review ▶

02/22/07
Resident

I have lived at Autumnchase for more years than I care to mention. When they were under Amli management, it was a great place to live. However, since Price Realty has taken over it has gone down hill and fast. They… Full Review ▶

02/15/07
Resident

management sucks ....sneaky & malicious don't trust management I WILL NEVER MOVE BACK OR RECOMMEND ANY FRIENDS OR RELATIVES Full Review ▶

09/11/06
Resident

We have lived here a year and just signed an additional 9 month lease. Overall we have been very satisfied with the service, neighbors and our apartment.

The location of our apartment is in the back of the property and overlooks… Full Review ▶

07/25/06
Resident

This is a great place to live, after being here for 9 months they have done really well. If my job was not making me move I would be staying. I would recommend this apartment to anyone. Full Review ▶

01/03/06
Resident

I've been living here for about a year, and all in all it's been pretty good.
My favorite things:
BIG kitchen, especially for a one bedroom
Pet friendly, with doggie cleanup stations (I'll admit that a lot of people don't use them,… Full Review ▶

05/10/05
Resident

I lived here at Autumn Chase Apt for two years.The management is wonderful.It really feels like home living there.Yes,I would recommend anyone to live at Atumn Chase Apartments. No,I'm not an employee.The only reason why I'm moving due to the commute… Full Review ▶

05/02/05
Resident

I must say the review from 9/15/04 does sound like a employee wrote it. This place has not been too bad. By far the worst part has been the train. The track run right next to the apartment complex. Even if… Full Review ▶

04/05/05
Resident

We really enjoyed living here except near the end, the last couple of months. Rent must be way down because more noisy people seem to be moving in. It is usually very quiet, can't hear any traffic except the train that… Full Review ▶

01/04/05
Resident

Yeah right! The last review was written by a employee! How do I know? I was one and I know who wrote it. Full Review ▶

09/15/04
Resident

Autumnchase is a very nice, quiet, peaceful community. The office staff was very careful in choosing the best floorplan and the best apartment for me and I am very thankful for that. The floorplan of the apartment is wonderful and the… Full Review ▶

09/05/04
Resident

I moved into Autumnchase almost 2 years ago.
The maintenance people are very nice, always qucik to respond and get the problem fixed right the first time. I've only had a few minor maintenance problems in 2 years.
There is only one nice… Full Review ▶

03/25/04
Resident

We lived here over a year - we have not had any problems with management or maintenence. We have needed maintence twice in the time we´ve lived there and they came out right away both times - the last time, the… Full Review ▶

11/10/03
Resident

When I moved in management was great. Now they are uncaring. Any problem is viewed as your problem. I reported a leak in the bathroom 3 times before getting any service, once. When I moved here I thought it was still… Full Review ▶

09/21/03
Resident

I have had countless problems with this apartment community!!! Lets start with leaky roof for over a year now! Also my electric bill in a small 1 bedroom apt is 150-200$ a month, and the air has broken atleast 15 times… Full Review ▶

07/30/03
Resident

Management gives you a hard time when you move out and puts down the new apt. you´re moving into. Poor insulation expensive to cool in summer. Overwatering of the grounds which causes lots of mesguitos, nats and floods walk ways making… Full Review ▶

07/28/03
Resident

I have lived here since January 03 and have not had one problem. I would receommend this place to anyone. The office staff is real nice and when you call they are always nice and freindly. The apt grounds are kept… Full Review ▶

03/25/03
Resident

From the 2nd day in this apartment I have had to call management at least once a month. Of course the first and 2nd calls they were friendly and prompt but after that it has been a game of chance. The… Full Review ▶

12/10/02
Resident

I have lived here since last year and I don?t know about the old comapny but I have found this company to be very accomadating

to mu needs as well as my family - I have recommended this place to my… Full Review ▶

10/04/02
Resident

The management is really poor. AMLI was great, but Price leaves a lot to be desired. I thought there was some improvement for a while and attributed it to change of ownership issues. I´m now right back where I started. They… Full Review ▶

10/03/02
Resident

Same problems as below. When Amli owned apartments, things got fixed. I´ve had leaks in two different rooms, bug problems, and assorted other repairs that were never made. I moved out as well and went back to an Amli owned apartment… Full Review ▶

08/07/02
Resident

I moved in last November (01). When my lease is up in a few months I will not renew. I am what one would call a almost perfect tenant, in other words, I don´t complain too much. When I reported a… Full Review ▶

02/08/02
Resident

When I moved into these apartments they were managed by Amli. Amli offered me a good move in deal and kept me happy. Amli also threw parties and inteacted with tenants. All the sudden with out informing any of the tenants… Full Review ▶

01/29/02
Resident

I´ve lived here since last April and have had nothing but leaky roofs, problems with ants and termites, a known drug dealer across the hall...we had to literally threaten to break the lease and move before they did anything about any… Full Review ▶

01/18/02
Resident

If you move here, keep records of EVERYTHING! They changed management in the middle of our lease and I think some of our deposit was "lost" in the transfer - can?t prove it though. Also, they put a nice little flier… Full Review ▶

09/05/01
Resident

Apartments are nice, but if you need anything from the management, don´t expect them to return your phone call. It took me 26 phone calls and 9 non-returned messages to finally speak to someone about the renewal of my lease. You… Full Review ▶

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