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Rent at Bella Vida at Coyote Ridge (formerly Mansions at Coyote Ridge) and get a $200 reward from ApartmentSearch
314
Reviews
40%
% Recommended
60%
City Average
08/31/14
Resident

I have lived here for about 9 years now and once again, my experience with the the staff here was great. I want to thank you so much for fixing our garage door so quickly. The stress of having my husband… Full Review ▶

04/17/14
Resident

I moved in about a year ago, and I was not too happy. Work orders took forever to get done and the office team, especially Lauren was not very nice. New management came in a few months back and the office… Full Review ▶

01/28/14
Resident

Moved here Nov 2013. From the first day I've had nothing but issues. They give you a form to fill out of the problems/issues of your apt which is a huge waste of time considering they have yet to fix/repair the… Full Review ▶

11/01/13
Resident

I am a current resident at Bella Vida and I have to say although I miss the old staff, BH is doing a great job! Katie Roberts the resident manager is always on top of things and is great with getting… Full Review ▶

10/04/13
Resident

I've been a resident of Bella Vida for 4-years and my current lease will be my last thanks to BH Management, the new management company that took over in July 2013. While I've enjoyed living here and tolerated several reoccurring issues… Full Review ▶

09/24/13
Resident

This apartment complex has gone downhill quickly. New management is terrible. I would rather argue with a crackhead than deal with all the incompetents that work in the office. Can not wait to get out of here! Full Review ▶

08/17/13
Resident

This rating is based on two things. First and formost, Lauren (the concierge for the complex) is by far the friendliest, caring, most pleasant, most efficient person they have of staff. She truly cares about her residents and plans events from… Full Review ▶

08/07/13
Resident

Sine we moved in two weeks ago, the toilet backed up into the tub, the neighbor's laundry machine backed up into the tub twice, and the refrigerator would shut on and off. Every time I called emergency maintenance about the refrigerator… Full Review ▶

07/17/12
Resident

Don't rent here!!!!! At first it was OK, but after living there for over 2 years it's gone to ----. Full Review ▶

06/06/12
Resident

I didnt belive what I read online about bad managment and maintenance... I was wrong. Maintenance is all band aids and they dont care about quality. They dont care about your personal property getting damamged like garage doors falling in. They… Full Review ▶

12/23/11
Resident

Talk about a poorly managed and kept property...Bella Vida would top the list! My husband and I for a lived there until our first lease was up. We couldn't wait to give my notice and move! Trash is found all the… Full Review ▶

12/22/11
Resident

I moved in about a year ago, and absolutely love this place! The amenities are great, and the office staff is VERY helpful. When I need something or have a question, I can ask anyone, but prefer to only work with… Full Review ▶

12/22/11
Resident

Please, please, please STAY AWAY! Do not rent here. I didn't heed the warnings I saw on this place before I moved in. Figured the things I read on here won't happen to me. Boy was I wrong. They will find… Full Review ▶

12/14/11
Resident

We moved in here about a month ago and here is my honest opinion. Pros: Location is great and convenient. We moved here for the great location and proximity to work. Cons: My complaints are on things that the managament can… Full Review ▶

12/08/11
Resident

Management is not professional and if you have any issues, or life gets in the way, there is ABSOLUTELY not compassion. I got busy with family crisis and was out of town and forgot to pay rent until it was the… Full Review ▶

10/03/11
Resident

The management team and maintenance staff are absolutely pathetic. Since I moved into this complex there has been issue after issue. They have a resident portal to report problems however the staff just goes in and closes out work orders without… Full Review ▶

09/17/11
Resident

I have lived in Bella Vida for over 3 years and I absolutely love it. I love the privacy. My particular floor plan only has neighbors on two sides, garages below and no one stomping around above you. Maintenance is prompt… Full Review ▶

08/10/11
Resident

I moved in June 6th, 2010 and loved the complex. This is the first apartment I have lived in 18 years. The staff was always helpful and willing to work with me on any issue that I had. Lauren Silvers was… Full Review ▶

07/23/11
Resident

I have lived here for over four years, and until as little as a year ago I would have said ignore all the negative comments and consider living at Bella Vida. However, the complex now appears to have hit an all… Full Review ▶

06/13/11
Resident

This place is like a junkyard, everything in the apartment looks great, but when you move in then you start looking at problems, bugs, things are broken, the maintenance is very poor, the management is lazy, bum, and careless. they just… Full Review ▶

05/10/11
Resident

I have lived here for 6 months now and I can't wait to get out!!! I am a very easy going person about apartments because my sister was an apartment manager for 20 years. I understand everything that it takes to… Full Review ▶

04/03/11
Resident

The office staff has been great so far and the apartment looks great. My only complaint is how restricted the utilities are. You are required to use only direcpath for tv which is fine but you can't get HD or DVR… Full Review ▶

11/17/10
Resident

I took over a sublease on an apartment there. The on site folks told me that the security deposit was so much and then when I moved out and they say that the security deposit was actually one half of what… Full Review ▶

10/25/10
Resident

I just moved in and I love my new apartment. The office was so nice and everything went great. I hope to live her for a long time!!! I also want to say thank you to the Manager for going out… Full Review ▶

06/27/10
Resident

I lived at this community for over 2 years and lived there with a 3 year old and one other adult. Upon moving out the carpet (as expected) had a couple of stains in the living area. When the final bill… Full Review ▶

05/12/10
Resident

Overall I enjoyed living there. My apartment was a great size, and I had good neighbors. The staff was decent to work with. The only complaints I really have is that too many people didn't clean up after their dogs --… Full Review ▶

03/07/10
Resident

I have been a resident of Bella Vida for only a few months but I will give a synopsis of my current opinions about the complex. Pros - 1. Garages - each apartment has an attached garage. This was my sole… Full Review ▶

07/10/09
Resident

I've lived at Bella Vida at Coyote Ridge (formerly The Mansions at Coyote Ridge)since late summer 2001. The original builder/owners, Western Rim Properties were excellent. However when they learned that the landfill to the west had gotten approval to increase their… Full Review ▶

05/21/09
Resident

It seems that some of the reviews for Bella Vida were written by people that forgot to pay their rent or something! I have lived here since May of 07 and I recently renewed for another year. Overall, my wife and… Full Review ▶

02/24/09
Resident

We just moved out of Bella Vita. It was a great place to live. They are the most friendly apartment staff I ever met. When I moved in from out of town, they could not do enough things for me. I… Full Review ▶

01/12/09
Resident

I currently live here, and will be moving out in October. Their maintance crew sucks, and the girls who work in the leasing office are totally fake. Before signing the lease, I didn't notice the huge land field located across the… Full Review ▶

12/13/08
Resident

Lived here 2004-2005. At that time ownership was Mansions at Coyote Ridge and staff was wonderful, grounds well kept and maintainence very attentive. When it was sold to BV the staff was not as helpful and friendly. After honoring my lease… Full Review ▶

10/11/08
Resident

I've lived at the Bella Vida apartments for 2 years. The parking does suck. Overall though, it's a very nice place to live. The apartments are well insulated against any noise. The 2 bed, 2 bath which I have is spacious… Full Review ▶

09/22/08
Resident

The apartment I had was nice. Dealing with the staff was like dealing with small children. The first management team I had to go weekly during my lunch to get things done because otherwise nothing got done. Then the new team… Full Review ▶

09/16/08
Resident

I lived here for two and a half years. My wife loved living on the wooded side, so I sucked it up, paid that high rent, and stayed. Finally, after tearing my achilles while playing basketball on that "dead" floor with… Full Review ▶

08/26/08
Resident

When my wife and i were looking for an apartment we decided that we wanted a place with Verizon FiOS TV. So when we came upon this place we were excited when they said FiOS. So we asked about FiOS and… Full Review ▶

08/24/08
Resident

We all know the satff like come on here and post great reviews. Notice how they always mention all of the amenities in their reviews?? Here is a true review from a real and current tenant. My wife and I moved… Full Review ▶

08/12/08
Resident

ok, I don't know who this Slum guy is that posted before, but he must be a loser. Guys, this place rock! yes, any Apartment complex will have its normal issues, and not one is perfect. We had issues with the… Full Review ▶

06/02/08
Resident

I currently live at Bella Vida and have for one year. I elected to signed a new lease because I thoroughly enjoy my environment. My experiences with the Leasing professionals as well as Maintenance team has been great. When a concern… Full Review ▶

05/27/08
Resident

I have lived at Bella Vida since Dec. 07 and I love it there! Anytime I have had to request maintence they have fixed the problem within 24 hours. Everyone is friendly and courteous and the maintence people have always been… Full Review ▶

04/01/08
Resident

I have lived at the complex for a year and a half. In that time, I've turned in 12 separate maintenance problems including 3 water leaks. The last leak completely flooded my garage and after 3 weeks of work, is still… Full Review ▶

03/06/08
Resident

If People are smart look around talk to some one that lives there go after hours theres always some one out in phase 2 the smell of the dump is great ha ha.The racoons will chase you so watch your back.also… Full Review ▶

02/15/08
Resident

Overall this place is great! Perfect location to anything. Between hwy 121 and 35 access. Minutes from Plano,Lewisville,Irving and plenty of shopping. Great schools and nice neighborhood. Full Review ▶

10/31/07
Resident

Harbor Group is still on the quest to make living at Bella Vida a GREAT EXPERIENCE. They have come in and started cleaning house. Pools drained and resurfaced, new office furniture, added new gym equipment, giving the apartments fresh coat of… Full Review ▶

10/09/07
Resident

I've been here for just over a year (I just signed another years contract). Let's go over this - I wanna prove I'm not crazy, just want to give benefit of the doubt to the new management. I've lived in a… Full Review ▶

09/26/07
Resident

I have been here for roughly 9 months now and here is what I have seen: 1. The gates worked for only two days so far, the gate clicker they sold me for $30 however, did not. 2. Since the re-painting… Full Review ▶

09/06/07
Resident

We have lived here for 5 months and still have not got things fixed from our request when we moved in. I dont even know what the current name for our complex is. We have changed mngmt. twice since we moved… Full Review ▶

07/31/07
Resident

We have been living here for over ten months now and cannot wait to move out of here. The management sucks, the maintenance is sooooo slow with all requests, the apartment is next to a landfill on which they start working… Full Review ▶

07/10/07
Resident

I recently moved out of this property after 4 years. I saw this property go from an exclusive gated luxury town home community to ruins. In the past two years, I have watched this property become dilapidated and mismanaged. With two… Full Review ▶

07/05/07
Resident

I just called and verified. Bella Vida is not going to be Section 8. Give the new group a chance to clean up the mess the past management team made. Greystar made the problems and I really think the new group… Full Review ▶

07/05/07
Resident

I am currently still a resident at this hell hole. I moved in January 2004. The management was great and very kid oreinted. They had Sunday brunches and cookies for the kids after school. There was always complimentary coffee anytime of… Full Review ▶

06/17/07
Resident

Currently the apartments are called Bella Vida not Mansions as is posted on the list. I have lived here for almost 2 years and have friends that have lived here for 3 years. These apt. homes haven't always looked like they… Full Review ▶

06/05/07
Resident

Coyote Ridge are beautiful townhomes/apartments. They are some sort of expensive but the question is: IS IT WORTH THE COST? Some people are saying that it is poor, while the rest of us are saying how much we love it how… Full Review ▶

03/22/07
Resident

I just moved here last week. Well last Friday (3/16/07). And although I havent been here long so far I can say that this is the best apartment I have lived in. I came from Summit Ridge apartments over in Lewisville.… Full Review ▶

03/09/07
Resident

IF YOU OWE THEM $5 FOR THEIR MISTAKE THEY WILL BE ON YOUR BEHIND EVERY DAY TO GET THAT BUT WHEN THEY OWE YOU THEY WILL NOT RETURN ANY CALLS OR ATTEMPT TO DO ANYTHING. THEY OVER CHARGED ME AFTER I… Full Review ▶

03/05/07
Resident

I was never so happy to leave a place in my life! Now, they're trying to make us pay over $1,0000 to replace the cheap carpet that came apart at the seems! We lived there over 2 years as per our… Full Review ▶

01/31/07
Resident

What a bad attitude you have. I think the manager and office staff are great. Why are you tripping.
Happy renter. Full Review ▶

01/24/07
Resident

It was a wonderful place to live before Greystar took over. With one exception, the entire staff needs intensive customer service training and attitude adjustments. Responses to maintenance requests are slow. The caliber of tenant is on the decline. The gates… Full Review ▶

12/26/06
Resident

I DONT UNDERSTAND WHY OTHER APARTMENTS IN THIS AREA, ARE CHEAPER AND THERE GATES ALWAYS WORK!!! Full Review ▶

11/20/06
Resident

I cannot even list all of the complaints I have about this place. I submitted a three page complaint letter several weeks ago and have not gotten any response even to the service request to fix my broken smoke detector. I… Full Review ▶

11/16/06
Resident

horrible waste of money management is far worse than what is described here. Full Review ▶

10/16/06
Resident

I don't even know where to start??? When I moved in this place was INFESTED with roaches and ants; took me months to eradicate them (with NO help from management).

My air conditioner stopped working in July; it took them a… Full Review ▶

10/14/06
Resident

Gates do not work. Ad says luxury, gated community. Gates simply do not work - ever. Full Review ▶

10/10/06
Resident

As with any apt, you're going to have issues. My husband and I are sooo happy here. I don't know what's happened to these other people to make them so negative. The only thing I can complain about is that the… Full Review ▶

10/08/06
Resident

I GO TO OTHER COMPLEXES AND ARE CHEAPER HOWEVER THERE GATES WORK. IF YOU LOOKING FOR A GATED COMMUNITY DON'T COME HERE, SINCE WAS PURCHASED BY GREYSTAR, THE GATES NEVER WORK MAYBE 10% OF TIME. Full Review ▶

09/19/06
Resident

I gave my notice,and then moved in with my girlfriend in the same complex.A month later
they had reported falsely that I had skipped and abandoned. Employees of the complex who reported this lived right next door. When I called the parent… Full Review ▶

09/18/06
Resident

Crummy place, will not recommend. In fact, recommend you go elsewhere just read the reviews. Full Review ▶

09/17/06
Resident

Office staff unfriendly and incompetent (they blame all problems on their corporate office), manager needs to be fired. Constant maintenance requests, horrible parking, gates are always broken, busted out windows and stolen cars. Stay away!


Full Review ▶

09/17/06
Resident

I live here at Bella Vida and love it. I moved from another apartment last year and have not run into half of the issues that i had.I'm reading all these reviews and think that everyone is entitled to their opinion… Full Review ▶

09/15/06
Resident

F'ing G-H-E-T-T-O
F'ing G-H-E-T-T-O
F'ing G-H-E-T-T-O
F'ing G-H-E-T-T-O
F'ing G-H-E-T-T-O
F'ing G-H-E-T-T-O
F'ing G-H-E-T-T-O
Full Review ▶

09/14/06
Resident

I was never so happy to move out of a place as I was moving from there. Everytime I left my "home" and came back while living there I had to wonder if someone from the management had been in my… Full Review ▶

09/12/06
Resident

I currently live here, and its okay. most neighbors are friendly, and I feel safe. There are maintence issues on being timely, but if everyone is persistent maybe things will get done, its our money to live here!!! but It definately… Full Review ▶

09/11/06
Resident

When my home sold in 5 days I needed a place to live and I did not want to rent an apartment overlooking a parking lot. Upon recommendation from my realtor, I looked at Bella Vida and found a fantastic 3… Full Review ▶

09/03/06
Resident

For a 2 bedroom that won't cool below 83 degrees when its hot, and the a/c has been checked over and over and its working properly - I think $200 electric bills is insane. I live alone, barely do laundry or… Full Review ▶

08/30/06
Resident

Seriously, get a life and quit obsessively responding to every review someone posts here. I know this site is purely subjective and should be taken with a heavy grain of salt, however before I waste gas driving to all the complexes… Full Review ▶

08/29/06
Resident

If you know what is good for you stay away from this apartment. The staff is horrible as are the apartments. Also, if you live here you won't have much money when you move out because the screw you with charges!!… Full Review ▶

08/23/06
Resident

don't get stuck being as stupid as the rest of us. my 7 months of hell is up and i'm out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Full Review ▶

08/23/06
Resident

The electric was out again...what's new? I thought that problem was taken care of...guess the problem is back. That's the only thing that goes wrong here that the management can't take credit for. What's funny is everyone was talking about this… Full Review ▶

08/22/06
Resident

I have lived at Coyote Ridge for a number of years and have seen a steady decline in the quality of this apartment complex. It is noisy and lately there have been a series of break in to vehicles. Overall the… Full Review ▶

08/21/06
Resident

I leave in the phase at the front and the pool was just resurfaced. I guess I don't see the other amenities because I rarely go the side by the office because there are always a bunch of people at the… Full Review ▶

08/20/06
Resident

if you are looking to lease here and ignore all the views you have read, i advise you to get everything in writing, and keep all your paper work, even a copy of your move in inspection,lease, work orders, everything in… Full Review ▶

08/19/06
Resident

Thank God for this site! I was searching for the corporate info on bella vida and found this site. Finally a way to let the world know about these scum bags. The rudest people I've ever dealt with in the office… Full Review ▶

08/19/06
Resident

I've read some of the posts here. It seems that the management or whomever posts the yes reviews are under the impression that there is only one or two renters here writing hundreds of these reviews. I know that several people… Full Review ▶

08/19/06
Resident

This is NOT a gated community any more. The gates have been broken for MONTHS. Full Review ▶

08/18/06
Resident

HOW SMART IS THAT COMMENT ABOUT HAPPY HOUR, THAT MONEY SHOULD BE USE TO FIX THE GATE, LIGHTS AROUND MAILBOX AND UPDATE THE LANDSCAPING INSIDE THE COMPLEX. I PAY RENT ON TIME AND A LARGE AMOUNT SO I CAN HAVE ***OPINION***.… Full Review ▶

08/18/06
Resident

This is the most ridiculous excuse for an apartment complex I've ever seen. My new neighbors pound on the walls, have parties in front of my door (while carefully avoiding the dog poop deposited by the dog from upstairs), and I'm… Full Review ▶

08/18/06
Resident

You poor pesimistic people; the ones who are never satisfied and always have to be complaining about something... I'm going to let you future renters a secret... most of these ratings are probably from people who don't even pay rent on… Full Review ▶

08/18/06
Resident

Some valid points are made on this site, but for the most part...it is just a load of crap. If you are that miserable, find somewhere else that will pay for you to play golf every month, pay for you to… Full Review ▶

08/18/06
Resident

We have lived here for many years.. and still loving it! With all the aminities including, tanning bed, movie theater, movie rentals, weight room, many excersise programs (including water arobics), happy hour every other friday and brunches every other sunday and… Full Review ▶

08/16/06
Resident

I want to be optimistic however, I am a little concerned, so Greystar here are some of my concerns.

1. Gated Community - Gates never work properly.

2. Landscaping inside Complex - is very neglected.

3. Lights around mailbox and some other
Full Review ▶

08/16/06
Resident

WHEN YOU FIRST DRIVE TO THE FRONT ENTRANCE AND ENTER THE MAIN OFFICE IT'S BEAUTIFUL! THATS HOW YOU ARE LURED IN, they show you an apt that is clean and has new carpet, yes they are spacious, and look very nice.… Full Review ▶

08/15/06
Resident

Okay from the outside it looks okay. They take care of the landscape in front so it will make people want to move in and live there.
First of all cars get broken into all of the time. The landscaping is overwatered… Full Review ▶

08/15/06
Resident

turning into a Getto Vida Full Review ▶

08/14/06
Resident

Gates never work, lights don't work in certain areas. Full Review ▶

08/14/06
Resident

I don't live at coyote ridge but my sister does- I am scared for her coming and going by herself. She can never park close to her apartment so she's always having to walk distances especially at night - I have… Full Review ▶

08/12/06
Resident

(Please reference the review written by "questioningthereviews" copied below) Interesting how this person walked around running into the management personnel finding out what was going on with complaints in the "no" reviews on this site. The person said that the maint.… Full Review ▶

08/11/06
Resident

It seems the owners and managment might be trying to sell Bella Vida. Instead of fixing the massive amounts of burned out lighting, repairing the leaks in the pool's pump lines (or whatever the problem is) so the pools circulation meets… Full Review ▶

08/08/06
Resident

Moved into a half ready, dirty, falling apart unit.Not even close to looking like the available unit they showed me the day I signed my lease. Met my neighbor when he came over to let me know that I could call… Full Review ▶

08/08/06
Resident

I moved here about a year ago ignoring what I found here. The management was new and the leasing agent (no longer here) convinced me that they were great. So after having green pools for so long this summer, not to… Full Review ▶

08/07/06
Resident

Its kind of funny that every weekend you see a bunch of people that used to live here or don't live here at the pool. But all I hear is complaints about the pool. They can't all be coming every weekend… Full Review ▶

08/07/06
Resident

My family and I lived here less than a year. We could no longer take the trash that lives in the complex. I have had everything stolen off my apartment patio. Kids are outside all hours of the night and shady… Full Review ▶

08/07/06
Resident

I can't believe people would base their decisions soley on a few whinning people. I read all the reviews and chose to view the property anyways. I found the complex is good shape, the office staff was very friendly, and the… Full Review ▶

08/06/06
Resident

The management company has yet to get the lighting fixed in the basketball court and outside. In phase II if someone on here was complaining about the pool circulation - it seems that the pumps may not be functioning correctly but… Full Review ▶

08/06/06
Resident

Me and my family looked at these apts yesterday. They were nice and spacious compared to the others we had looked at all day. We were considering placing a deposit but based on the comments here and the lack of positive… Full Review ▶

08/04/06
Resident

Is management company apartment industry language? (reference yes post below) Why would the management promise last summer to resurface all pools, wait all winter through half of the next summer -- then -- when its swim season -- close the pool… Full Review ▶

08/02/06
Resident

I have lived here for some time and found out about this website a week ago. I keep seeing complaints on here about the pools, the basketball court, etc. I am retired and use the pool - what algae are you… Full Review ▶

08/01/06
Resident

If you look at a July 27th post listing the concerns for management you can see that management chose not to address that post. Just the other ones. After this post they may post something there check the date if they… Full Review ▶

08/01/06
Resident

Note that the management wants to hear concerns - ha. Somebody living here put a list of concerns on here and I haven't seen any of them carried out. They lie - just like on here. They are so bold to… Full Review ▶

07/31/06
Resident

This place rocks! I have made some real cool friends Full Review ▶

07/31/06
Resident

This is the worst place I have ever delt with. They used to be alot nicer but the management sucks! Maintenance is horrible! Full Review ▶

07/30/06
Resident

We moved out 2 months ago and finally got our deposit back. Now, I feel like I can speak out. If you had any doubts that the management here lies all you have to do it look at the description the… Full Review ▶

07/29/06
Resident

I live here at Bella Vida CR. I was at a party and overheard a group talking about moving. When I heard somebody say Bella Vida CR it caught my attention. That's when I found out about apartment ratings.com. A guy… Full Review ▶

07/28/06
Resident

Get another line - that one is not sincere - and it doesn't work, because we've been expressing our concerns to management for over a year, same things over and over. I moved in 3 months before greystar took over -… Full Review ▶

07/27/06
Resident

It's pretty pathetic when the management has to come on and try to do damage control to their angry and frustrated residents.

A few postings on here will not make a difference now. We have been asking for the same few… Full Review ▶

07/27/06
Resident

Please fix the outside lighting - especially around the pools, and turn on the flood lights upstairs where the back outside door is to the fitness area. All have been out over a year.

Please fix the a/c in the indoor basketball… Full Review ▶

07/27/06
Resident

I have lived here for almost a year. The gates have actually worked only two-three months of that time. The insulation is awful. My place has huge structural cracks all over the walls where the air escapes. There is not a… Full Review ▶

Manager Response
07/27/06
Resident

Do not waste your time or money to be miserable. Full Review ▶

Manager Response
07/26/06
Resident

Ok I'm going to start from the beginning. We moved here 2 yrs ago. The first week we moved in, our apt flooded. Management put us in a hotel for a week while they dried out the pad, but they did… Full Review ▶

Manager Response
07/26/06
Resident

***EVERYTHING IS TRUE** SINCE THEY HAVE TAKEN OVER THE PROPERTY. I HAVE DECIDED THAT IN THE FUTURE WILL NOT LEASE WHERE THEY MANAGE AND UNTIL MY LEASE IS UP, THAT IF I HAVE A PROBLEM OR MAINTENANCE REQUEST. I WILL CONTACT… Full Review ▶

Manager Response
07/26/06
Resident

It's almost time for me to move out!!! My lease is up and im even more excited than a kid in a candy store!

These last few months have been....... HELL!!!!!! NO MATTER HOW HARD YOU TRY YOU WILL ALWAYS LOSE IN… Full Review ▶

07/26/06
Resident

I wouldn't recommend living here at all - lots of complaints Full Review ▶

07/25/06
Resident

This complex is substandard is many ways: price - maintenance - landscaping - management relations with rentors Full Review ▶

07/25/06
Resident

I have lived here for over two years now and I just found this site. The same people keep posting reviews and comments, some concerns which are legitimate and others that are simply ridiculous. Thank God I work from home and… Full Review ▶

07/24/06
Resident

I laughed so hard I peed myself when I read the positive comments written here by the Bella Vida management. This place is totally ghetto. Who are they kidding? Full Review ▶

07/24/06
Resident

This is the third apartment community that I have lived in since I moved to Dallas and that pool party was GREAT! I have never seen that many people come out for a party that the office holds. It was a… Full Review ▶

07/24/06
Resident

The walls are paper thin. I can hear people talking in the next apartment. I woke up in a bed full of ants one morning. They were pouring out of the electrical socket. About a month ago, we had a mice… Full Review ▶

07/23/06
Resident

Most people that live here and have construction experience don't know how their apartments got a certificate of occupancy. None of us know what the building codes in Carrollton were back in 2000 - 2001 when these were built. But our… Full Review ▶

07/22/06
Resident

Multi-Family Inspection Program

The Multi-Family Inspection Program performs regular inspections at all apartment and condominium communities, hotels and motels, and responds to housing complaints on rental homes in Carrollton. The code enforcement officers in this program enforce the Uniform Housing Code to… Full Review ▶

07/22/06
Resident

Just left the best pool party of the year, great personal at the clubhouse. Overall, GREAT TIME!!!! Full Review ▶

07/22/06
Resident

Out of curiosity and confirmation of this "management" companies record. I looked at this "company's" website for other local apartments "managed" by them. I then looked those communities up on here. Funny, all the ones I looked at (6) had the… Full Review ▶

07/21/06
Resident

been waiting two summers for the a/c in the b. ball court to be fixed....... Full Review ▶

07/20/06
Resident

I started to read all these reviews and was shocked! I got stuck outside the gates for almost 5 min because i forgot my remote the other night, the pools are always crowded sometimes to crowded i dont see anyone staying… Full Review ▶

07/20/06
Resident

I am a resident here and it is an absolute joke! They will let ANYONE move in. Take a look at the crap vehicles that you see at night in the parking lot. Non residents can use the pool facilities because… Full Review ▶

07/20/06
Resident

Straight from Bella Vida website:
"Bella Vida at Coyote Ridge is an exclusive golf course luxury apartment community that was inspired by the services and amenities of many of the world's finest resorts."

I never heard of a world finest resort having… Full Review ▶

07/20/06
Resident

Just another example of this management's idea of providing a "luxury" place to live. Full Review ▶

07/19/06
Resident

Do not rent from them!! Trust me I have lived here for three years and can not wait for my lease to expire. They are old, moldy,and falling apart. It is not worth the money. Full Review ▶

07/19/06
Resident

I moved here two years ago because I liked the convenience of the location. I was promised alot of things by the previous company that I was never given. I have had no problems getting things taken care of in the… Full Review ▶

07/19/06
Resident

1) The owners are obviously out of money to fix anything. They can't even replace light bulbs in (or on the outside facing the pool)of the indoor basketball court - you think they can do any of the major repairs necessary?… Full Review ▶

07/18/06
Resident

Love the golf passes and the golf course view. My apartment is awesome! Full Review ▶

07/18/06
Resident

I work from home and since the temp has reached 100 degrees I can't get it to cool below 84 degrees. I started out this morning putting the a/c on 72 degrees. By 3 this afternoon the indoor temp has creeped… Full Review ▶

07/17/06
Resident

Horrible customer service and management team, this was the perfect place a couple of years ago. I rented their club house for a party, this was the worse experience ever
Employees are rude, the pool is nasty and dirty, the lights dont… Full Review ▶

07/17/06
Resident

At 103 degrees out - you'd like to cool off in the pool. Be advised: Dipping in the algae infested, green, scummy pools of Bella Vida could be dangerous to your health! Full Review ▶

07/17/06
Resident

Before you move here, ask the people living in the apartment you think you want to lease a few questions. It may be rude to knock on their door - so just leave a note on the door (or better yet,… Full Review ▶

07/15/06
Resident

If you don't heed the warnings here, or you found out after they got your deposit you need to ask the following questions - in writing with them signing the answers they give you to some questions would be the best.… Full Review ▶

07/15/06
Resident

As I sit here at the computer sweating on another hot day, I decided to look for another place to live and fell upon this site. Well, my a/c has been worked on over and over again and still, when it's… Full Review ▶

07/14/06
Resident

Why would a company go to the expense to drain the pools, pressure wash them out (more waste of water) and then not fix the pumps and clean them properly to keep them from getting algae and scum on the tiles?
This… Full Review ▶

07/10/06
Resident

I moved in over a year ago from outside the DFW location. The cost of my apartment and it being located near a golf course made me ASSume that this was a well kept community. Boy was I wrong.
My son… Full Review ▶

07/09/06
Resident

This is my third summer here. I can't cook dinner at home because my a/c can't keep up. I'm told that I can't expect the a/c to cool below 82 degrees with the computer on, the t.v. on and the stove.… Full Review ▶

07/06/06
Resident

Management doesn't give a d@mn.

Air conditioning is intermittent at best.

Feral cat colony war with feral raccoons near the back of golf course in older section.

Pool is rarely clean.

Basketball courts and clubhouse are trashed. My entire building shakes with… Full Review ▶

07/04/06
Resident

Well, I guess the threats finally paid off. One year and six weeks after Greystar took over management - they finally cleaned the pools! Of course they waited until there was so much algae they had to drain the pools. The… Full Review ▶

07/03/06
Resident

I passed four moving trucks on my out of the parking lot yesterday. All where there to move tenants OUT, not in.

Need I say more? Full Review ▶

06/29/06
Resident

I lived here when it was The Mansions, I had to break my lease cause I lost my job- I had been there 6 weeks and the apartment was in pristine condition...I was still charged almost 900$ to replace the BRAND… Full Review ▶

06/25/06
Resident

I've lived here 4 years and have never seen so many moving trucks ever. The last 2 months solid has been a fury of moving trucks blocking the drives. People in, people out. Greystar has been here one year and a… Full Review ▶

06/25/06
Resident

I had written a previous review about this apartment, praising it as a good apartment to live in. After almost a year of inhabiting at Belle Vida, I've realized that it's a terrible place to live in. I think it is… Full Review ▶

06/20/06
Resident

called police 5 times, talked to management once about loud noise yet the noise still goes on. they do not evict people for being loud. management certainly did not do anything. this is the worse place ever since new management, greystar… Full Review ▶

06/14/06
Resident

SEEMS AS THOUGH THE "YES" REVEWS ARE COMING FROM PEOPLE THAT DOSENT KNOE ANY BETTER,THE ONES THAT ARENT USE TO HAVING ANYTHING NICE,OR AND THE PEOPLE THAT HAVE RECENTLY MOVED IN WITHIN THE PASS FEW MONTHS WHEN THE VACANCIES WERE SO… Full Review ▶

06/05/06
Resident

We lived in Bella Vida for 1 yr 3 months and that was 1 yr 3 months too long. After we moved in our air conditioner broke 3 times, our dishwasher leaked after several visit from the maintance staff, who frankly… Full Review ▶

06/04/06
Resident

After the city of Carrollton told me they don't enforce swimming pool health codes, I called the state of Texas' health department. When I described the tiles around the top being filthy, the alage, the pumps barely moving the water, the… Full Review ▶

06/01/06
Resident

I moved here several months ago and like my apartment. The pool is used alot which is actually nice because I get to meet people. It is too bad that more people that actually like this place do not get on… Full Review ▶

06/01/06
Resident

I was touring the apartments Saturday and couldn't believe the number of people in the pool full of algae. PLEASE, don't risk your children's health or yours in that filthy pool. I asked the girl showing me the apartments and she… Full Review ▶

05/22/06
Resident

We lived at the Coyote Ridge for six months. Too long if you ask me. The grounds were full of dog poop from inconsiderate neighbors, there was no parking for visitors, or even residents who came home later than 8pm becuase… Full Review ▶

05/22/06
Resident

What is up with all the algae everywhere? Do they not know that pools require brushing down the surfaces? And the scum and filth around the top tiles? That totally gross as well. I have never seen pools in such bad… Full Review ▶

05/17/06
Resident

Managemnet is very eager to get you in the facility, however trying to get something fixed or replacedd could take several weeks if it ever gets done at all.

The benefit of the apartments is that it is close to shopping,… Full Review ▶

05/16/06
Resident

I was talking to my new neighbor a couple of weeks ago. They were asking me if I had any fire ants, huge water bugs, etc. Of course the answer is YES! The management waters the heck out of this place… Full Review ▶

05/11/06
Resident

In the 6 months that I lived there both my car and my husband's truck were broken into and property stolen. Whoever broke into my car also tried to steal and messed up my ignition. Our friend just a building down… Full Review ▶

05/09/06
Resident

We had everything, got locked out of the apartment, a flood, fire ants and we ended up leaving early because we couldn't stand it any longer - The management were so indifferent to us until we threatened legal action (they tried… Full Review ▶

05/08/06
Resident

I have been here for several years and I like playing golf and coming to happy hour. The biggest problem with this community is that residents here are petty and worry complain about the most ridiculous things. I wouldn't even go… Full Review ▶

05/07/06
Resident

there is a girl in the office that i found is flirting with my b-friend, girlfriend, keep your ---- far away. The management is trash. The girl for all you other women to know is a girl with a nose peircing.… Full Review ▶

05/03/06
Resident

They don't fix anything and the pool is always dirty! I lived there for one year and gave two months notice I was moving. They "lost" my request and are telling me to pay for a month's rent! What a fraud!… Full Review ▶

05/02/06
Resident

This management company is so bad that they water every day - WITH BROKEN WATER HEADS!!!! You should never water every day. Don't they know we are in a drought and have a water shortage? The lakes are at 40 year… Full Review ▶

04/28/06
Resident

it's awful. i have never been so deceived by anyone in my life. not even my ex-husband! he's a saint compared to these people. when i tell people i live at bella vida i get the same remark "you poor thing".… Full Review ▶

04/26/06
Resident

Trailer trash management, no maintenance Full Review ▶

04/26/06
Resident

Okay, I was wondering why a lot of garage windows were knocked out, and left broken for months. Asking a guy who had a broken out window in his garage, he said one night he was locked out of his apartment… Full Review ▶

04/25/06
Resident

THIS PLACE HAS REALLY GONE DOWN, IF YOU DRIVE THROUGH AT NIGHT YOU WILL SEE FOR YOURSELF. IT USE TO BE A NICE PLACE TO LIVE BUT, NOW ITS REALLY GOING DOWN HILL BEING MANAGE BY GREYSTAR. YOU CAN PARK YOUR… Full Review ▶

04/23/06
Resident

I have never, ever seen such poor management, lack of money to fix things. Used parts to fix anything any of my neighbors or me have asked them to fix. The management has no clue how to manage a large upscale… Full Review ▶

04/17/06
Resident

We have lived here for six months. Too long if you ask me. The grounds are full of dog poop from inconsiderate neighbors, there is no parking at night and the walls are so thin you could hear the guy above… Full Review ▶

04/17/06
Resident

Sex predator lives near by, there are speeders who have no reguard for the school bus, I know I have taken a few lics plate numbers and turned them in but no one has done anything and they won't! Our children… Full Review ▶

04/17/06
Resident


I have lived here going on 2 years , and in the past 4 months the living experience has really gone down hill. Ghetto?? that can explain itself, we have a sex predator living here now, so watch your kids!!! Garage… Full Review ▶

04/17/06
Resident

I have lived here a few years and the only problems i see are the gates left open and speeders. Full Review ▶

04/07/06
Resident

The WORST place I have ever lived... :-( Full Review ▶

04/07/06
Resident

I had the same problem with the electric bills being high and it turned out to be the meter - if you having a problem, Coserv should come out and make sure it is working properly. I like the golfing here… Full Review ▶

04/04/06
Resident

The apartments are $$$ and run down. Upon move-in the apartment was dirty, and I mean DIRTY. Management had nothing to say. Since being here I have only had problem after problem: water heater going out, frige going out, roaches &… Full Review ▶

04/04/06
Resident

The electric bills here are crazy. Not only have I had much lower bills in houses, my friends in 3500 sq. foot homes, with 2 and 3 kids, have the same or LOWER electric bills than I do! Our electric bill… Full Review ▶

04/01/06
Resident

I cannot imagine a $210 electric bill for 1 person in a small two bedroom, when the air, or heat is only on for 2 - 6 hours out of the day!!!! I only run the clothes washer a couple of… Full Review ▶

03/31/06
Resident

Poor White Trash is what you'll now find at this ghettofied place. Hmmm, can I park my doublewide here???

Move somewhere else! Full Review ▶

03/30/06
Resident

We like living at Mansions at coyote Ridge but since the new management people took over we are not renewing our lease. Maintenance is a nightmare under new management. If you need something fix they will fix it after you call… Full Review ▶

03/28/06
Resident

This place is overpriced, very cheaply built, has terrible management, and terrible maintenance. I strongly suggest finding a different place.


Full Review ▶

03/28/06
Resident

I have lived at Bella Vida for 5 months now and have not ran into a single problem yet. The staff has always been great, the apartments are a good size for the money and the amenities you get are like… Full Review ▶

03/28/06
Resident

This place is a dump. Since we have lived here, every request for maintenance that they fixed, I had to fix correctly. I have been waiting for a kitchen request for 6 months. Ants all over the place. Kids are animals.… Full Review ▶

03/24/06
Resident

Starting to look and feel trashy....lousy maintenance service....security gates don't work...too many kids running around unsupervised.

I would recommend looking elsewhere. Full Review ▶

03/24/06
Resident

I have been here for several months and the office staff has been very helpful with everything. I have made several new friends at the happy hours and even attended one of the Town Hall meetings. The residents that attended the… Full Review ▶

03/22/06
Resident

But everyday, when I drive into the complex, I see the continual degredation. From the strewn garbage, toys left out in the street, dogs roaming around unleashed, to the crappy wrecked cars all make for a pathetic ghetto look and feel.… Full Review ▶

03/21/06
Resident

First off, I would never recommend Coyote Ridge to anyone. Second, that is due to the lying to us before we moved in. Third, this place is getting run down fast. Fourth, a lot of the people that live here are… Full Review ▶

03/20/06
Resident

This board is great for evidence if you need it. You can see what hasn't been getting fixed, so if something happens, you can easily show neglect. We've been waiting for at least two weeks for the exterior door to the… Full Review ▶

03/19/06
Resident

A real crap hole.... Full Review ▶

03/14/06
Resident

Full Review ▶

03/11/06
Resident

We moved in 1 month ago and our apartment is beautiful, I have seen no problems with any of the pools nor have I had any problems with the people in the office, they have been very helpful. The grounds are… Full Review ▶

03/07/06
Resident

I have been reading all the reviews...any rating that gives more than 3 stars is coming from the management without a doubt. I moved here when the complex was new. I never had any problems until Greystar took over. I don't… Full Review ▶

03/06/06
Resident

The one pool that the mangagement followed through with resurfacing, is green already. They may have resurfaced it, but it still leaks and the pumps are still broken. The other pools that have brown algae on the sides and bottom (and… Full Review ▶

03/02/06
Resident

Full Review ▶

03/02/06
Resident

I think I am going to call the TV station that does that whats bugging you segment. Ha HA these people in the office will crap themselfs! We have lived here for almost 2yrs. We have not had to much stuff… Full Review ▶

02/21/06
Resident

I'm glad to see many of the problems here have been addressed in previous posts. My outrage finally came this past weekend, when I saw that the management had beautiful shrubs by my front door and many others cut out and… Full Review ▶

02/13/06
Resident

We went to use the fireplace tonight. In starting the fire, the fireplace firebox wall fell into the fire! Needless to say, we had to put the fire out immediately. Makes me very nervous to think we could have had a… Full Review ▶

02/10/06
Resident

Today I was home sick and trying to rest. My neighbor was playing his stereo, so I called him to ask him to turn it down. When he answered, his stereo was not loud over the phone at all. I can… Full Review ▶

02/09/06
Resident

I won't repeat what's already been written. If you look at other posts, don't miss the one titled "BEWARE" from Dec. 05.
In addition to that, take a look at the pools behind the Club House. The brownish stuff on the sides… Full Review ▶

02/07/06
Resident

Well to all of you still stuck in Bella Vida, my condolences. After the worst living situation of my life, I'm happy to say I have lived to see another day. After 12 months of broken appliances, ant infestation, heat &… Full Review ▶

02/07/06
Resident

Due to the number of vacancies here, the office has reduced the rents to the point trash is moving in left and right. Maybe it's the trash moving in that doesn't care about the condition of this community. I guess they… Full Review ▶

02/05/06
Resident

I don't live there just looking. I have a friend that resides there and loves it. I heard about apartment ratings and had to look. What a bunch of babies. I hope I don't end up with neighbors like you guys.… Full Review ▶

02/05/06
Resident

There is no recourse if you have problems here. The corporate office all the way to the top - could care less about the conditions here. All of the pools were supposed to be fixed last summer - they resurfaced one… Full Review ▶

02/03/06
Resident

I lived at Coyote Ridge for a short time and would not recommend ANYONE to live there. Just to make it short and sweet, management is horrible and any time you have problems they try to make you feel better by… Full Review ▶

02/02/06
Resident

Simma Down now. I was in the office yesterday and I was paying my rent, and those girls work so hard. Now I am not taking sides here, but you have to put yourself in their shoes. I was watching them… Full Review ▶

01/31/06
Resident

I have lived here for a few months and I will admit, when we first saw the place I thought it was perfect. I was wrong. The gate is almost always open and the walls are too thin. On our first… Full Review ▶

01/30/06
Resident

Looks like you've got a heck of a lot of people with a lot to say. We've seen pictures of the pool from last summer - now we need video for a new reality t.v. show in developement. If you have… Full Review ▶

01/30/06
Resident

Do not rent here, it is not what it appears. The management was only helpful up until I signed my lease. After that, it was difficult getting anything fixed in my apt. The walls were paper-thin, way more than any other… Full Review ▶

01/29/06
Resident

There are still many issues to be resolved here. One thing that is very telling is.... I have never ever heard of an apartment complex having a "town hall meeting" to let you know why there is one here.... they had… Full Review ▶

01/29/06
Resident

There are some people, like myself that enjoy the property justhateit! So do us both a favor and move. I did not think Crabs were native to carrollton. iT is so lame for you to sit on this website and criticize… Full Review ▶

01/29/06
Resident

Unbelievable. Who that truly lives at the former Mansions at Coyote Ridge would for supposedly 4 years condone the state this management / owners keep this property? The person that puts all these yes - live here - I love it… Full Review ▶

01/28/06
Resident

I went to the clubhouse last night to work out, the first time in almost a year. I was saddened to see that the lights around the pool are still not fixed, the lights for the stairs leading to the back… Full Review ▶

01/28/06
Resident

I have lived here for 4 years and I am very happy. Full Review ▶

01/28/06
Resident

Like that already written, maintenance and management is absolutely horrible. IF repairs get made, they are rarely under 2 weeks. Many times work orders were never even written. Also, if you want an apartment that stays cool in the summer and… Full Review ▶

01/27/06
Resident

I recently went to Bella Vida and was very impressed at the service I received. The girls in the office said they were new,but it felt like they built the place. I have been following all the comments on the apartment… Full Review ▶

01/26/06
Resident

Okay. I have to put my opinion in. This is a wierd site. Sounds like people who don't get their own way come here to congrugate and share ----- stories. People are mean. My friend lives there and loves it..I am… Full Review ▶

01/26/06
Resident

you guys do nothing but bicker back & forth. do you have no class? Come on all apartments have issues. Sounds like Bella Vida chooses to sit back & watch, and as for you folks who keep reiterating that you don't… Full Review ▶

01/25/06
Resident

I have read several posts on this website. I actually recently lost everything. I use to live on a property, before I bought my house, one of the girls in the office worked at and she was nothing but wonderful, and… Full Review ▶

01/24/06
Resident

That's all I have to say. When I pay this much rent, I expect the service we had prior to this new company taking over. Full Review ▶

01/23/06
Resident

This management company has no respect for those renting their apartments - not even the United State's flag! The flag they fly is shredded to 18 inches to 2 foot from the edge! It has been shredded for over a month… Full Review ▶

01/19/06
Resident

I live here currently and I am very happy. I like others who are shocked by the negativity that is put on board feel the need to voice our opinions. I have lived here for 4 1/2 years and I have… Full Review ▶

01/14/06
Resident

The management at here are some of the most difficult people I've ever had to deal with. They, literally, are also some of the rudest people I've ever encountered. They are not helpful and are slow to help their residents. I… Full Review ▶

01/14/06
Resident

Maybe you should learn how to spell. I have lived at this community and I enjoy the care I get from the staff. I mean why don't you learn how to communicate. I live in building #23. I am very happy… Full Review ▶

01/13/06
Resident

I can't wait to move!!!

All these people care about is the money. This has to be the worst place I have ever lived at. The management is rude and they do not follow through on anything. The maintenance is terrible. The… Full Review ▶

01/13/06
Resident

Come on you all. I love the community. My friend told me to take a look at all the crazy talk on this board. This is a really nice community. This property is far from bad. I read a review about… Full Review ▶

01/12/06
Resident

At a quick glance, these apartments look ok, but trust me, live here for any amount of time and you will find that they are VERY CHEAPLY made. Appliances are falling apart, cheap carpeting, molding, bad plumbing, and no insulation. My… Full Review ▶

01/11/06
Resident

I recently moved here and have just gotten my second electric bill. $201 dollars and they ain't talking Canadian dollars!! I live alone, have everything off during the day and only run the heat for a few hours in the wee… Full Review ▶

01/08/06
Resident

I have been a propery manager for 14 years and this company has unethical pratices.
I have a close family member that resided at this propery. From the get go they had problems: new ownership, new management(difficult) poor response on maintance, poor… Full Review ▶

01/08/06
Resident

I just stumbled on this site trying to find out more about the company (Greystar) that "manages" (this term is used loosly) "Bella Vida".
The Springs of Indian Creek accepts section 8 and has a better rating than Bella Vida. DOES THAT… Full Review ▶

01/08/06
Resident

if this place was such a great place to live, why are so many apartments vacant and there is continually an OPEN HOUSE every weekend...???? Full Review ▶

01/07/06
Resident

This place is getting worse and worse. From people moving in with high "guest" traffic that only stays minutes - especially in the evenings - ah-hmmmm... all types of vehicles from old nasty to BMW's, etc. and all types of people.… Full Review ▶

01/06/06
Resident

Terrible management, terrible parking, terrible smells, terrible service, terrible water leaks, terrible thin walls. Don't be fooled by the staff, you CAN smell the dump across the street. We were LIED to and told we could not. After almost a year,… Full Review ▶

01/05/06
Resident

I don't know what's going on here but the staff and or neighbors at Coyote Ridge are evidently nuts! It sounds like you all hate each other! Nice property or Roach Motel I work too hard to spend my money paying… Full Review ▶

01/04/06
Resident

My husband and I were looking at this site to help in our selection of a new apartment. I read "BEWARE!!" and the response from "nospamforus" and that answered it for us! Add to that the posts before "Been just fine… Full Review ▶

12/27/05
Resident

The Mansions seemed like a bright spot in an otherwise dismal search for an apartment for our daughter in the area. The office was nice and the representative told us it was a very well run complex. The apartment he showed… Full Review ▶

12/27/05
Resident

My family and I have been here for the better part of two years and I have not experienced such horrors as spoken of here. AC has gone out once, but was fixed immediately, and maintenance has even replaced my AC… Full Review ▶

12/19/05
Resident

I live here and this place is the pits. The Open House they have going is because there are so many people leaving that they can't rent the apartments.

All the complaints are true. These problems go back two years. Do… Full Review ▶

12/16/05
Resident

I have lived at Coyote Ridge for 2 years and I am absolutley shocked at what people have said. I know that the previous management use to flyer other communites just from what i have read and where I lived previously,because… Full Review ▶

11/09/05
Resident

There is NEVER enough parking, the maintenance crews are friendly, but nothing is done in a timely manner. The management staff SUCKS!! The walls are THIN as paper!! We hear everything our neighbors do. We had a mouse problem for a… Full Review ▶

10/28/05
Resident

Lived here going on two years, love the staff, facility and amenities. Cant understand the negative reviews on this site, probably the people that are never happy and just miserable in general. Dont listen to themthis place is outfreakingstanding! And no… Full Review ▶

10/24/05
Resident

These people will make you offers, take them back, they are over priced, they will ignore your service request until you threaten to leave, they care NOTHING about when your car get's broken into, they don't care about dog poo on… Full Review ▶

10/19/05
Resident

I've lived here for two years and just adore my place. It's comfortable. I works. Full Review ▶

10/13/05
Resident

When I first moved in I loved it then things started happening. First my boyfriend came to visit and his truck got broken into. When I called the office they pretty much could care less. According to the police it happens… Full Review ▶

10/12/05
Resident

What is the deal with Virtu Investments? Obiviously Greystar has some ownership of this pretty but disgusting place to live. Why else would a company (Virtu Investments) pay for a service - keep a vendor (Greystar) that is doing such a… Full Review ▶

10/09/05
Resident

I have lived in Coyote Ridge Apartments for only six months. The piping in my building has backed up three times, leaving my toilet to overflow. My apartment has flooded from a drip from the piping. Each time, I had to… Full Review ▶

10/04/05
Resident

The Mansions have alot of amenities, but they are not kept up. The hot tub was always luke warm and dirty, the tennis court gets worse every week, and the staff leaves faster than the residents. Where you have to be… Full Review ▶

09/30/05
Resident

My god! Talk about people lying in your face. I've been here in these apartments for about a year and some months and all this time I'm still fighting with the management to fix the problems I highlighted in my move… Full Review ▶

09/29/05
Resident

I understand that living in Texas means that I have to spend money on AC. There's no way around it. Compared to other places I've lived Mansions costs are low. The unit works, my apartment is cool. Full Review ▶

09/28/05
Resident

Definitely a dump and getting worse; BAD up-keep; rent is way too high, and the electric bills are astronomically ridiculous, EVERY month; higher than in a 4 bedroom house I used to live in; I'm not kidding! ask anyone. couldn't move… Full Review ▶

09/26/05
Resident

Just say how helpful our management was in creating a fabulous birthday bash for my boyfriend at the clubhouse. I've had parties at my old apartments and the management was a big downer on the festivities. Not here though. They gave… Full Review ▶

09/22/05
Resident

you will be very very sorry you ever laid eyes on the property. Full Review ▶

09/22/05
Resident

It's not easy to find apartments for family living, but Mansions at Coyote Ridge has it all. Pool for the kids. Golf for me. A jogging trail for my wife. We have plenty of space inside and out. Our apartment is… Full Review ▶

09/20/05
Resident

Management is right of skid row. Mice everywhere. Broken appliances that will not be fixed unless you make a huge scene and threaten to hire a lawyer. Pools that are dirty. The fresh smell of garbage from the landfill up the… Full Review ▶

09/17/05
Resident

I love living here. I feel so comfortable. It's great to have such a nice unit in a beautiful apartment complex. My unit contains brand new apliances, new counter tops and cabinets. Everything works great. My apartment is wonderful. Full Review ▶

09/06/05
Resident

The last two yes posts sound just like the letters we get on our doors from the management - praising themselves. THEY JUST STARTED CHARGING US $10 A MONTH FOR TRASH PICK-UP. This company is doing everything they can to stick… Full Review ▶

08/30/05
Resident

Been here since 2-2005
Had a bad experience with previous management, nothing seamed to work.
New management is making a big effort to improve, had some A/C problems but have been fixed fast. Looking after the complex image by regulating the trash… Full Review ▶

08/27/05
Resident

I'm here to say that the new management is doing a great job. I really like living here. They've gone the extra distance to make everyone in the community to feel welcome at home. I never had trouble with the old… Full Review ▶

08/06/05
Resident

I moved into the mansions over the winter with my two children. The community here makes being a single mom easier. I never fear for my children's safety within the complex. One of my neighbors is a stay at home mom… Full Review ▶

07/29/05
Resident

Okay - things were so bad that they decided to have a "town meeting" although most of us couldn't attend or were notified after the fact. Read the other no posts here and flee! They are not exaggerations. Update. They haven't… Full Review ▶

07/14/05
Resident

Virtu Investments bought this place and Greystar is "managing" it. It has been a huge disaster ever since - although they did lay some mulch down. That probably set them back $10 - $15 grand. Seems all they can handle is… Full Review ▶

07/12/05
Resident

I've been here for over 2 years now and I've seen two different management companies come and go. Each time it only gets worse. It's the same old story. The new management group comes in and tells you how they are… Full Review ▶

06/29/05
Resident

We lived here for over two years, two different apartments. Neither apt. was ready upon us having our mover at the door. Carpet, cleaning - you name it. We checked and checked the second time and they assured us it was… Full Review ▶

06/25/05
Resident

I have lived here for 2 years.. 2 diff apts. Had ants infestation, mice invasions (2nd floor), and $400 stolen after maintenance was in my apt unsupervised!!!!! Confusions in billing....I can hardly wait to move out!!!! Full Review ▶

06/14/05
Resident

If you see a bunch of "yes, recommened" after this post - it is probably the new management trying to undo the damage they and those before them have done by posting scams.

If you don't care about swimming, air conditioning (in… Full Review ▶

06/02/05
Resident

I really liked that place. Peaceful surroundings etc. But the smell of landfill was somtimes pretty bad and internet connection through BDR broadband was not very reliable.

Why I moved out? New owner/management sent me a letter telling my lease is expiring… Full Review ▶

05/29/05
Resident

We have lived in fear for almost 2 years now. We can't wait for our lease to end. We've been hit by golf balls 3 times living on this property. One time golf ball landed on our sofa where my husband… Full Review ▶

05/10/05
Resident

The management is really inflexible, the market prices of the units they rent are overpriced, contract fees are also too high. Beware! Full Review ▶

03/23/05
Resident

Don't believe the website, there is now swim up bar where the staff gives you drinks, in fact you're lucky at all to get drinks. Brunch is gone by 11:15 same for food at happy hour, they order enough for 20… Full Review ▶

10/26/04
Resident

Ok... I have lived there for almost a year... and I wanted to add another post here.

This past weekend I found a mouse in my apartment (I live on the 2nd story). So, I promptly call the office, to which… Full Review ▶

10/12/04
Resident

I have lived there for a year... and I am about to move as my lease is almost up. I truly hate to move from this location. The apartments are very pretty, and the location is great... quiet and I feel… Full Review ▶

10/10/04
Resident

I know you are supposed to use this site if you live at the apartments, but I want to share my experience with TRYING to live there.

I went in November of 2001, toured the apartments and loved them. I submitted my… Full Review ▶

09/27/04
Resident

I really like it here! I think the office staff if very nice and I think the maintenance is fantastic. I was actually just looking on this site because I was thinking about moving-only for a change in pace-I have been… Full Review ▶

09/11/04
Resident

For the money they charge here, this place is not a peaceful place to live. Unsupervised children screaming and hollering most everynight until 2 in the morning. The Iranians living next to me have about 6 families that live in one… Full Review ▶

08/21/04
Resident

I must say, for the most part, i do highly enjoy the landscape and people that live at the Mansions. Thats the strongest reason for me going ahead and staying at again and signing a new lease contract. But other than… Full Review ▶

07/26/04
Resident

My husband and I moved here intending to stay for 6 months, that was over 2 years ago. The staff have made living here so nice and so easy that we do not want to leave. We have enjoyed living here… Full Review ▶

07/22/04
Resident

My family and I transfered to Dallas from Florida in July. We leased the apartment we are in sight unseen and were trying not to get our expectations up too high. We worked with a leasing consultant over the phone and… Full Review ▶

07/09/04
Resident

I have lived here for 6 months and found the girls in the office great! Haven't had to have anything fixed in the apt yet, so can't really comment. I love the grounds and they let me plant my own flowers.… Full Review ▶

07/01/04
Resident

They are nice as pie when you move in and are your worst enemy when your lease is up. Management is SO RUDE and makes you feel like you are such an inconvinience to be there. I would not recommend anybody… Full Review ▶

06/28/04
Resident

move out charges are so ridiculous. If anyone reading this has lived here before please try to get some people together for a class action law suit. i would SERIOUSLY love to see all those dallas ------- get sued and out… Full Review ▶

06/24/04
Resident

If you live at this lame excuse for a golf course community - GET PAPERWORK EVERYTIME ANY EMPLOYEE OF THE MANSIONS ENTERS YOUR TOWNHOME!!!!!!! I just finished reading every review on this site about this place and my heart is pounding!… Full Review ▶

06/11/04
Resident

Unexperienced and novice management and maintenance. Maintenance and Management is clueless of what they are doing. They think the renters should be living at there mercy. Full Review ▶

05/23/04
Resident

It is a very nice place to live and very quiet but, the management needs training on problem solving skills and record keeping. On one occasion, it took several visits to get a few job's done. I am keeping record because… Full Review ▶

05/08/04
Resident

I have to admit this property is very nice but that does not last long once you realize where you live, Hell!!! My rent was a day late and I recieve a notice telling since it was late that I would… Full Review ▶

05/06/04
Resident

I don't live here, but was reading reviews on this particular site, because I am in the process of looking in this area. I do have to say that the person before this review sounds like a uneducated plain out stupid… Full Review ▶

05/03/04
Resident

I lived at the Meridian, and now live at the Cambria at Coyote Ridge (both ------), and never in my life have I seen so many flyers from this damn apartment complex. Based off the trash that I have had to… Full Review ▶

04/01/04
Resident

I am at the end of my lease with this complex, and am planning to move. The staff at this complex is horribly unprofessional, and we have had numerous problems. They lost a rent payment, and we had to pay that… Full Review ▶

04/01/04
Resident

Run for you life-the staff stinks! They are very uninformed and unprofessional. They lost my rent payment-charged my ´cash-back´ with out me knowing and then tried to say that it was my fault. I paid with money orders when they couldnt… Full Review ▶

03/31/04
Resident

I lived here with my husband for close to two years while finding and building a home. We choose the mansions because they are the only place around that could accomodate our furniture. Our apartment was over 2,000 square feet with… Full Review ▶

03/25/04
Resident

I went in to look at these apartments and the people who work in the office were very rude. They talk down to you like you are an idiot. Not helpful at all and very judgmental. Don?t waste your time! Full Review ▶

03/19/04
Resident

I have lived here for 3 yrs now and it is the worse property ever managed. Dealing with the office is an absolute nightmare. Be prepared to be disappointed! The only time that the office is willing to help and be… Full Review ▶

02/18/04
Resident

I have been living here for 6 months and I loved it until recently. Both downstairs and next door neighbors started to play music real loud. what is bad about this is that the base is so heavy that you can… Full Review ▶

02/18/04
Resident

the apartment complex is horrible, worst property I have lived, lousy service, badly kept property, worst manager to ever have runa property which was supposed to be upscale, cost too high for the poor service on all levels, either ownership doesnt… Full Review ▶

02/03/04
Resident

DO NOT MOVE HERE!!!!!!!
The apartment staff are a bunch of lying, backstabbing, and lazy people. We have been consistently lied to on a variety of issues and the staff goes to great lengths to try to prove that you (the… Full Review ▶

01/15/04
Resident

I leased an apartment there before i even saw it. I just knew the way the leasing girl helped me and told me about all the amenities and features that it would be awesome. And it was! Everyone is so nice… Full Review ▶

01/06/04
Resident

This place could be wonderful however the apartment management needs much improvement. Calls are not answered, fax supposedly not received and complete chaos when it comes to billing of services. I finally gave up using all the extra amenities because the… Full Review ▶

12/04/03
Resident

I?ll start from the beginning..Management SUCKS!! Don?t ever be late on your rent..I was one day late(one time only) and not only was I charge late fees..I was also charged the difference between market rent and posted rent..overall it cost me… Full Review ▶

12/03/03
Resident

not good . . . wish I never applied Full Review ▶

11/11/03
Resident

I have lived here for a year now and I have been very satisfied with the customer service I have received from both maintenance and the leasing staff. Then again I am a happy person 99% of the time and do… Full Review ▶

10/17/03
Resident

I would highly, HIGHLY recommend not living here. If you have a spouse or family member pass away, they sue the family to pay for the remainging lease term. I know from experience! MOVE< MOVE < MOVE! Full Review ▶

08/08/03
Resident

I am a property manager and have never conducted business the was this company has. They know that there is no trespassing on apartment communities and they consistantly flyer all of my apartment home doors. This is a huge mess for… Full Review ▶

06/12/03
Resident

I lived at the mansions for two years before buying a home. This was the only place I was able to find that was large enough for myself and family with all the upgrades. The office was always polite and helpful… Full Review ▶

05/17/03
Resident

Of course you are impressed with all the amenities, but it is just a cover up for the evil manager and her brown noising staff. They are just nice to you before move in so that they can make a commission… Full Review ▶

04/25/03
Resident

I will be moving out soon, so I really appreciate the comments others have written about the moving charges. I will be very careful. The apartments are beautiful but, it has it´s share of problems with design...too small awkward entrance with… Full Review ▶

01/23/03
Resident

THE APARTMENT WAS GREAT, UNTIL THE SCORPIONS. THERE ARE SCORPIONS AND THE OFFICE STAFF THINKS IT IS FUNNY THAT THEY CANT GET RID OF THEM NO MATTER HOW MUCH THEY SRPAY. WHEN YOU MOVE OUT MAKE SURE YOU WALK THE APARTMENT… Full Review ▶

12/05/02
Resident

For those of you waiting to move in or renewing a lease, I have been waiting to receive my great cash back deal for 5 months now. The management just tells me what I want to hear and blames it on… Full Review ▶

11/25/02
Resident

Recently moved out of Coyote Ridge. As apposed to what others have stated my family

and I loved living at "The Mansions" The

staff was always helpful the community was

always clean. This was by far the best apartment but from… Full Review ▶

11/05/02
Resident

We rented the largest 2 bdr 2bath. The amenities within the apartment were wonderful. Mgmt staff is okay, but are never "available" at the moment to walk through with you after move out. They do it after you´ve turned in your… Full Review ▶

11/05/02
Resident

The apartment itself was wonderful save having to replace our air/heating unit twice with multiple repairs in between. The management seems to care only during and up to your signing the lease, beyond that it seems you are on your own.… Full Review ▶

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