#20,803 #28 #3,525

What is epIQ?

The Holden

2500 Guerrero Drive, Carrollton, TX 75006
(148 Reviews)
$1,155 - $3,190/mo
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed 1 Bth

1 Bed, 1 Bath | 700 sq. ft.

$1,155 - $1,945

8 Available Units

See Floor Plan Details

1 Bed 1 Bath

1 Bed, 1 Bath | 700 sq. ft.

$1,250 - $2,090

8 Available Units

See Floor Plan Details

2 Bedrooms

2 Bed 2 Bth

2 Beds, 2 Baths | 1,000 sq. ft.

$1,455 - $2,390

7 Available Units

See Floor Plan Details

2 Bed 2 Bath

2 Beds, 2 Baths | 1,000 sq. ft.

$1,910 - $3,190

5 Available Units

See Floor Plan Details

2 Bed 1 Bath

2 Beds, 1 Bath | 866 sq. ft.

$1,545 - $2,515

4 Available Units

See Floor Plan Details

2 Bed 1 Bth

2 Beds, 1 Bath | 866 sq. ft.

$1,390 - $2,285

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Holden Reviews

(148)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

jakiyahlawrence14@gmail.com

prospective ā€¢ Visited 2023

8/9/2023

Wrongfully tow

My car was wrongfully towed 08/08/2023 I spoke on what happened in another review but hereā€™s the front office allowing people to work on cars and park over night no tow . Other photo with the black truck is the truck been sitting behind theā€¦Ā See More >
Review Author Icon

chris.ochei

Resident ā€¢ 2019 - 2022

2/16/2022

Great Hospitality, promise attention to issues. Nice neibourhood, wide expanded of land and space. Green environment. My experience at Carrollton Oaks have been very good. The environment is friendly with ample space for pets. The vicinity is secured with fence all round. There is ampleā€¦Ā See More >
    Manager

    2/16/2022

    The Holden
    Thank you for sharing your great review and feedback, Chris. We're so happy to hear that our community is a perfect fit for you and that our team has provided you with excellent service. We appreciate you sharing some of your favorite aspects of Carrollton Oaks and hope to have you as a happy resident for years to come! Sincerely, Marta B., Community Director - Carrollton Oaks
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2021

    5/14/2021

    Recently visited and loved the customer service that I received by the office staff. The grounds are well maintained. Maintenance is quick and gets the job done. The office was clean and welcoming. I'd highly recommend Carrollton Oaks to family and friends!ā€¦Ā See More >
      Manager

      5/17/2021

      Carrollton Oaks
      Thank you for writing this terrific review and for recommending our community! Our team does their best to make Carrollton Oaks a place that residents love coming home to, so we're thrilled to know our hard work is paying off. We hope you'll visit us again soon! Sincerely, Marisol I., Community Director - Carrollton Oaks
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2021

      4/14/2021

      I moved to these apartments in October 2019. They are affordable and next to a ok community with an after school program so I gave it a shot.. WORST MISTAKE OF MY LIFE. Lets start with the fact that I was given the world worstā€¦Ā See More >
        Manager

        4/16/2021

        The Holden
        Hi there, thank you for taking a moment to share your concerns with our team. Though we're disappointed to learn about your experience in our community, we're glad you've brought it to our attention as we continually implement new solutions to improve resident experiences here. I'd appreciate the chance to further connect with you to discuss your concerns in greater detail. Please contact me at Marisol.Ignacio@TICommunities.com, and I'd be happy to get a conversation started as soon as possible. Sincerely, Marisol I., Community Director - Carrollton Oaks
        Review Author Icon

        Hannahw_

        Resident ā€¢ 2019 - 2021

        1/6/2021

        ITS A SCAM!!! I've always paid my rent on time, so im pissed! -This apartment complex is invested with ROACHES!!! They've had to come in multiple times to spray, and I'm a clean freak! -The walls, tile, and paint is CHEAP!!! You can throw aā€¦Ā See More >
          Manager

          1/7/2021

          The Holden
          Hi Hannah, please know that we care deeply about our residents, and we're sorry to hear that you feel we havenā€™t shown you this in the past. We'd appreciate the opportunity to further connect with you regarding your concerns, so please get in touch with our team directly at CarrolltonOaks@TICommunities.com, and we'd be happy to take a closer look at what went wrong. We look forward to turning your experience around as soon as possible. Sincerely, Marisol I., Community Director - Carrollton Oaks
          Review Author Icon

          anonymous

          Resident ā€¢ 2019

          5/14/2019

          If you're not going to read all of this I'll summarize- loud neighbors, a ton of screaming kids, chaotic atmosphere, broken down and seedy, electrical, water, and AC issues, cockroach infestation, and leasing staff is difficult, to say the least. They love to make thingsā€¦Ā See More >
            Manager

            5/15/2019

            Carrollton Oaks
            Thank you for your candor. We are extremely disheartened to hear of your experience as it is our top priority to ensure that our residents receive top-notch service and exceptional living quality and we can see we have fallen short in providing that to you. We apologize for not delivering the 5-star experience you deserve. It is unfortunate we cannot change your experience, but we are grateful that you took the time to leave us a thorough review so that we can improve for our current and future residents. Your input has been invaluable to us and we welcome any further feedback you may have. We thank you for your residency and wish you all the best in your future endeavors. Kindly, Jessica M., Community Director - Carrollton Oaks
            Review Author Icon

            anonymous

            Resident ā€¢ 2015 - 2018

            6/15/2018

            Im a Current Resident At Carrollton Oaks Apt And These Apts Are Very Very Bad First Of All Because The Girls In The Office Are Not Nice They are Rude They Are Not Clean They are Lazy They Dont Attend Calls When U Answer Iā€¦Ā See More >
              Review Author Icon

              Robert_H760

              Resident ā€¢ 2016 - 2018

              4/13/2018

              Six apartment inspections in the last month. More covered parking (paid) is available that normal parking (free) and they're tow happy, so figure that one out, censorship of legitimate issues on the apartments internal forum, tried to sneak in higher utility costs until someone threatenedā€¦Ā See More >
                Review Author Icon

                MHill21

                Resident ā€¢ 2015 - 2017

                1/11/2018

                I've had the pleasure of living in these apartments for the past two years... VERY spacious floor plans w/modern amenities, cover parking and pet friendly... Property manager and leasing agents are out-going and accommodating - they go that EXTRA step to provide the best experience.ā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2016 - 2017

                  8/4/2017

                  Wasn't bad until they changed management. New maganmemt is useless. Girls at the office could careless about current tenants. They treat great while trying to get you to sign a lease. After that they could not care about you. Stay away from this place untilā€¦Ā See More >
                    Review Author Icon

                    helpme123456789

                    Resident ā€¢ 2014 - 2017

                    5/27/2017

                    Terrible place. Please don't move to Carrollton oaks Apartments.ā€¦Ā See More >
                      Review Author Icon

                      Scottyhinckley

                      Resident ā€¢ 2016 - 2017

                      1/21/2017

                      My name is Scott I'm in apartment 121, the place is awesome I love the women inside and management is awsome. If you want a good honest place to live this is the place. Plus the ladies in the office or beautiful.ā€¦Ā See More >
                        Review Author Icon

                        SILVIA RODRIGUEZ

                        Resident ā€¢ 2017

                        1/4/2017

                        ESTE LUGAR ES 0 % RECOMENDABLE PĆ©simo servicio al cliente,pĆ©simo servicio de estacionamiento,pĆ©sima calidad de los apartamentos,carĆ­simas la renta y cargos hasta por usar un estacionamiento techado que aparte de todo es de muy mala calidad y corriendo el riesgo de que se caigan...POR FAVOR BUSQUENā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          prospective ā€¢ Visited 2016

                          12/22/2016

                          I visited the property .very friendly staff .

                            Review Author Icon

                            Masterlee

                            Resident ā€¢ 2013 - 2016

                            12/22/2016

                            This is apt 325 my name is Leroy Ducasse I would like to comment on the service and conditions on this complex after living here for 4 years the new management has created a metamorphosis within a paradigm shift identified by improved appearance in propertyā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2016

                              12/19/2016

                              I love th community because it's close to the highway, allow big pets and I love the staff are very great and helpful and the maintenance. Once a maintenance request put in they be in to be there or afternoon or the followingā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 1997 - 2016

                                12/19/2016

                                I have lived here over 10 years.

                                  Review Author Icon

                                  Lady19

                                  Resident ā€¢ 2013 - 2016

                                  12/2/2016

                                  #1021: Overall good experience! We have been living here for 3+ years now. They have a good staff that is willing to work with you if you have any concerns. The neighborhood is quiet and peaceful and the apartment is in a great location.

                                    Review Author Icon

                                    Alex Garcia

                                    Resident ā€¢ 2016

                                    9/20/2016

                                    Terrible place. Please don't move to Carrollton oaks Apartments.ā€¦Ā See More >
                                      Review Author Icon

                                      hheelleenn

                                      Resident ā€¢ 2016

                                      8/9/2016

                                      Over all good experience I have just signed my renewal my main reason is because they have a nice friendly staff.

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2015 - 2016

                                        6/1/2016

                                        HORRIBLE. STAY AWAY. The office staff sucks. They never answer the phone. No one knows what they are talking about. Rules are constantly changing. Hidden fees and raising prices. There are bugs everywhere. People leave their trash outside all day and they're kids litterā€¦Ā See More >
                                          Review Author Icon

                                          mbrooks1591

                                          Resident ā€¢ 2015 - 2016

                                          4/19/2016

                                          My husband and I moved here last August and while we've had to get a couple of things fixed, the maitenance guys always came withing 48 hours and fixed the problem. They even made a new drawer to fit in our kitchen cabinets when theā€¦Ā See More >
                                            Manager

                                            4/19/2016

                                            Carrollton Oaks
                                            Dear mbrooks1591, Thank you for your feedback! We strive to provide a wonderful living environment for our residents. It sounds like you overall you are enjoying the community. If at any time you have any issues or concerns please let us know. Thank you, Carrollton Oaks Apartments
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2015 - 2016

                                            2/19/2016

                                            DO NOT MOVE HERE! I REPEAT, DO NOT MOVE HERE! As a matter of fact, I'm going to write this review in all caps because that is how bad this apartment is. THIS IS ABSOLUTLEY THE WORST APARTMENT COMPLEX TO LIVE. LET ME START WITHā€¦Ā See More >
                                              Manager

                                              3/4/2016

                                              Carrollton Oaks
                                              Dear anonymous, We are very sorry to hear that you have had some issues in our community. We can assist you further with your issues if you notify our staff regarding your concerns. We have enforced some new policies to improve the parking situation, the dog park and all other issues you have mentioned for our residents as they have requested. We strive to make our community the best in the area for our residents to call home. We are in the process of making great improvements to the fitness center and other common areas. We hope that you will find the changes to be beneficial for the community as a whole. Thank you for your review we hope that we can make you happier in your home! Carrollton Oaks Apartments
                                              Review Author Icon

                                              jg07menez

                                              Resident ā€¢ 2015 - 2016

                                              1/28/2016

                                              I would never recommend to live in this apartment complex, the main gates have never worked, visitor parking are always full , residents parking is always busy with vehicles without esticker, I never see the security around, the train tracks are just a few feet away , and the trainā€¦Ā See More >
                                                Manager

                                                2/1/2016

                                                Carrollton Oaks
                                                Dear jg07menez, Thank you for your feedback! We do strive for our residents to enjoy their community and their home and we are disappointed that it sounds like you are not at this time. We are very sorry to hear that you would not recommend our community. We will be looking into your concerns and addressing anything that is needed. Thank you, Carrollton Oaks Apartments
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2016

                                                1/3/2016

                                                Stay away from Carrollton Oaks, they have if not the worst management one of the top 5, literately they charge you for non sense and although is not in the contract. Look for more options if you want to live without headaches.

                                                  Manager

                                                  1/13/2016

                                                  Carrollton Oaks
                                                  Dear anonymous, Thank you for your feedback. We are sorry to read that you have not been happy with your experience at Carrollton Oaks. I am not sure what charges you are referring to but we ensure that all charges are per the lease agreement and/or notices that are sent out to our residents. We strive to provide a wonderful living environment for our residents. Please contact us with more information so that we can discuss further with you. Thank you, Carrollton Oaks Apartments

                                                  Features & Amenities

                                                  Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $400. Rent: $20. Restrictions: Breed restrictions may apply. . Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $400. Rent: $20. Restrictions: Breed restrictions may apply. . Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Clubhouse
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Playground
                                                  • Pool
                                                  • Tennis Court
                                                  • Woodburning Fireplace
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  At The Holden Apartments, we embrace comfort, convenience, and luxury. Come home to stunning kitchens with quality features, a contemporary aesthetic, and an open design in our one, two, and three-bedroom apartments.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  S2 Residential

                                                  C
                                                  C
                                                  Communities
                                                  70

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā Are there surveillance cameras on site?

                                                  Frequently Asked

                                                  Based on 148 number of votes by renters, The Holden is currently rated 2.9 out of 5 stars.
                                                  The Holden is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Holden is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Holden is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Holden is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Holden is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  The Holden is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  S2 Residential
                                                  Cats Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Restrictions: Breed restrictions may apply.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Restrictions: Breed restrictions may apply.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  The Holden is a 700 - 1,000 sq. ft. apartment in Carrollton in zip code 75006. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,155 - $3,190. Nearby cities include Addison, Farmers Branch, Coppell, Dalla, and The Colony.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.