The best thing about these apartments is the rent is relatively low for the square footage...that's about it. The day I moved in, the aprtment had not been cleaned. They said that housekeeping was cleaning it the week before, but there was no electricity. They tried to blame me for not putting the electricity in my name. I did put it in my name, and service was not supposed to be on until my move-in day. Why would I turn on the electricity and pay for an entire week of service when I don't live there yet' Not only was my apartment dirty, there were items from the previous tenant still in there, and the water did not work in the kitchen. There was also some of the nastiest gunk in the dishwasher. When I went to turn in my inventory sheet and pick up my spare key, the office was closed for "training"...it was only 3 PM!!!

They finally sent housekeeping to finish cleaning the next day, and she didn't do jack!! She mopped the kitchen floor with regular water, wiped the counters, cleaned the tub, and vaccumed the living room, then left. She said she didn't get to finish cleaning up the week before because of the lack of water in the kitchen, not the electricity like the office said. About a week later, they sent someone to fix the water in the kitchen. He said that he didn't like working there and was leaving the next week. He fixed the water, the garbage disposal, and a few other random things around the apartment that he saw was wrong. He was the best maintainance guy they had, too bad they pissed him off and scared him away.

The electrical, phone, and cable wiring is HORRIBLE!! Everything service person that install something in my apartment complained about the wiring and had to do extra work just to get everything to work properly. I had to pay Verizon an extra $20 because they had to re-route and re-cnfigure some of the telephone wiring.

I have no pantry because they decided to put the hot water heater in there. There are two shelves in the "pantry" and there are usually roaches in there. Pest control is useless. The guy comes and sprays under the counters and that's it. There are usually roaches about a day after he sprays. I have to use bug bombs every three months just to keep them away. They also come from the heating/AC vents too. There are also creatures crawling in the ceiling. I had to call everyday for a week to get them to do something about it. They finally came and did something after I said that my laawyer told me that if there is an electrical fire because of chewed wires, they would be responsible.

The only way to get them to do maintainance on the place is to threaten legal action. When the outdoor light at my unit went off, it was pitch black. I called everyday for two weeks, and they finally fixed it right before rent was due, then it went out again. I told them that if something happened to me because there was no light outside of the unit, they would be held respnsible because my lawyer knows that I have been calling them.

It is so rediculous to have so many problems in one place. They do not care about the tenants, and they only make nice when they want you to renew a lease. It is a decent area, not a lot of crime at the complex, and fairly safe. But the pests, the lack of maintainance, and the lies and laziness of the staff are unaaceptable. I will be moving out the day my lease is up.

User Responses
From: xoxjeanyxox	Date: 06/03/2008
WOO HOOO! I agree with EVERYTHING you just said! I'm SO glad I moved out of that place! The office staff is HORRIBLY unproffessional, and rude! They NEVER fixed my heating and cooling problems, and I had almost $300 electricity bills. When I went to them about it, they just told me I can have the electric company do a courtesy check up on my meter to make sure it's working. Um...no dumbass, I can HEAR the heater constantly running in the winter and the AC constantly running in the summer. That's called a problem with YOUR unit. When I first moved in, and I requested for them to fix the AC cause my living room would be hot, and my bedroom would be the only cool room, they sat there and told me that it might be because my apartment is big. lol. Oh, I'm sorry, but I moved into a much bigger apartment, and my AC works PERFECTLY to cool the WHOLE place....not just one room. The staff is VERY lazy! Congrats on your decision to move out! It will be the best decision you ever made.
From: Anonymous	Date: 07/11/2008
it sounds like the same people are working @ my apts, preston Villa apt 17601 preston road, Hey are sure living at preston villa HA! because I was having the same problems am moving in August Hope you didn't move to these apts.

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