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Carrollton Oaks (formerly Homes of Azalea Park & Knolls Apartments)

2500 Guerrero Drive, Carrollton, TX 75006
73%
Rent at Carrollton Oaks (formerly Homes of Azalea Park & Knolls Apartments) and get a $200 reward from ApartmentSearch
74
Reviews
73%
Apartment Rating
60%
City Average
03/04/14
Resident

I have been here for only a couple of weeks but have found the management and maintenance staff to be exemplary in the way they try to look after their residents. At previous apartments I have lived in, there has been… Full Review ▶

08/29/13
Resident

I have lived in the Carrollton area my whole life, in this neighborhood. Carrollton Oaks have been a part of my life since they were The Knolls. Now I am an adult and I actually live here, I love it. The… Full Review ▶

08/14/13
Resident

Wow, these reviews were shocking!! I have never experienced anything bad with the management or my apartment. I just recently transferred to another part of the complex, a larger apartment and I love the layout! While transferring Laura helped me out… Full Review ▶

07/01/13
Resident

I have been very happy with Carrollton Oaks! Brandi and Amanda have went above and beyond for me and my daughter.I have lived on the property for 2 years now and really appreciate that they are on top of any request… Full Review ▶

05/25/13
Resident

These are possibly the worst apartments Ive ever lived in. Ive read these reviews that point out the manager, as wonderful and such this is complete nonsense. it looks as though she needs her friends who dont even live in the… Full Review ▶

05/17/13
Resident

Just moved in in May and so far I have no complaints. Laura in the office was so great to deal with when choosing my apt! She was knowledgeable and helped me with all my questions. The apartments are older but… Full Review ▶

05/08/13
Resident

I have to say that the manager, Brandy Davis, has got to be one of the best apartment managers I've ever dealt with! When it was time for me to move out, there was a mix up with what happened to… Full Review ▶

04/24/13
Resident

I am/ was a resident, have since moved for location purposes. All I can say is since the current manager came in there have been only positive changes. She is doing the best to improve the grounds and residents. The dog… Full Review ▶

04/20/13
Resident

Roach motel, adults and kids walking , cursing and partying all times of the night, security is no where to be found when he is suppose to be driving around, pit bulls, and other large dogs everywhere. Amanda the office lady… Full Review ▶

04/16/13
Resident

I was reading the reviews for Carrollton Oaks, my question is why on earth would someone live here for 3 yrs if they hated it so much?? Makes no since to me...I have lived here for a year, as a matter… Full Review ▶

04/10/13
Resident

I have live here for nearly 3 years. Before the 3rd month we lived there, we hardly ever had any issues happening. Security gates were working fine. People working there were extremely helpful and promptly of fixing whatever needed to be… Full Review ▶

03/25/13
Resident

I must say my time here (wrkg on 3yrs) has been pleasent. I first moved in to a one BR and have made two trsfs in to a larger two BR unit. I have seen two or three management companies and… Full Review ▶

03/13/13
Resident

I've lived here for two years...these are possibly the worst apartments I've EVER lived in the management sucks!! All of them are -----------/ trailer hood! The manager is the worst (ex --------) I'm sure of it!! They are dirty the maintenance… Full Review ▶

03/12/13
Resident

MOVE HERE AT YOUR OWN RISK!!! Manager = Never there, Leasing Agent =-------------service, dirty streets all over the apartments, mechanical work on parking lots, not enough light around apartments (very dark at night), they will ignore you if they consider your… Full Review ▶

03/06/13
Resident

i've been here for about 3 weeks now. other than a couple minor (easily cleanable) dirt issues, upon moving in, i have no complaints. the maintenence has responded to my calls within a day and a half. better than places i've… Full Review ▶

02/15/13
Resident

I have lived at Carrollton Oaks for 9mths and my lease is set to be renewed. I will renew my lease I have no problems with the apartment that I rent. When I first moved in it was totally renovated; I… Full Review ▶

01/19/13
Resident

THIS PLACE IS THE EXIT TO HELL!!! DO NOT LIVE HERE!!!!! I have lived at carrollton oaks for going on three weeks now,(not by choosing)of course there could be worse, but above all i would not recommed this place to my… Full Review ▶

01/08/13
Resident

I moved into Carrollton Oaks in December. There were a few things that I was concerned about, but the girls in the office are amazing. They have made sure that all my concerns have been taken care of. I would recommend… Full Review ▶

01/05/13
Resident

Good service seems to be thing of the past; except at the Carrollton Oaks. I typically never leave reviews or let someones manager know how well an employee has treated me, obviously this is an expection. I met the with the… Full Review ▶

01/02/13
Prospective Resident

I normally don't take the time to write reviews, but after receiving such extraordinary service I decided to write one. I was looking for a 2 bed and had my mind made up to rent from another property until I was… Full Review ▶

12/28/12
Resident

No complaints everything is awesome the leasing agents are amazing and gets issued resolved right away Full Review ▶

12/27/12
Resident

We LOVE living at Carrollton Oak. The apartments are clean and updated. The staff is very helpful and professional. I always speak directly with the manager Brandy and can't say enough about her level of professionalism and the genuine thought and… Full Review ▶

12/26/12
Prospective Resident

Nice complex. Staff was very helpful, and friendly. While she toured me through the complex, saw, and spoke with some residents and they were also very sweet! Very great community Full Review ▶

12/26/12
Resident

I been living here in Carrolton Oaks for 3 years and I have always felt safe in the apartment complex. I also feel very safe in the neighborhood in general. When my daughter moved out for the first time, she rented… Full Review ▶

12/26/12
Resident

Ive lived at Carrolton Oaks for almost 6 years. It was okay but the new manager Brandy, really seems to be turning it around. Enough so that I have decided to renew my lease instead of moving out. She is very… Full Review ▶

12/26/12
Resident

I have lived here for the greater part of two years and as much as I loved the office management and maintenance the addition to the Carrollton oaks team Ms.Brandy, has not only made me enjoy being a tenant here but… Full Review ▶

12/26/12
Resident

I see the reviews being written and I'm just not sure what to say...Brandy is the reason I moved in here 3 months ago. Sounds to me like you people may be the problem. Things don't change overnight nor do they… Full Review ▶

12/19/12
Resident

I have lived at these apartments for little over a year now and my husband and I love it! When we first moved in it was a little shaky, but now that we have had a newer manager over the past… Full Review ▶

11/27/12
Resident

I know I have already written a review, but I would like to add that they are only getting worse with every passing day. I don't understand what their way of thinking is but I pay my rent every month on… Full Review ▶

11/09/12
Resident

I have lived here for 7 years and my how things are changing! FINALLY am happy to call this place home! We now have 2 pools (that are open and not shut down all season) a soccer court, tennis court, dog… Full Review ▶

10/11/12
Resident

Me and my roommate have been living in the apartment since August 2012, We were one of the first ones to move in after the new manager took over. As we were new and skeptical with all the bad reviews that… Full Review ▶

10/08/12
Resident

Just moved in bout a month ago and no major problems so far. They just put in a dog park which is awesome! That means I can let my dog get her exercise n I can still be lazy! Maintenance was… Full Review ▶

09/09/12
Resident

The pretty awesome thing about these apartments is that 30 days before I'm to renew my lease they raise my rent 140 dollars and then inform that its in the lease that they can raise your rent and not give you… Full Review ▶

09/07/12
Resident

Moved in almost 2 months ago. So far its nice. Parking is great, I love that I don't have to pick up a guest pass when my friends come over. Also, the place is pretty big for the price I'm paying.… Full Review ▶

08/23/12
Resident

I just recently moved in. Even after reading some of the reviews on here and so far nothing seems to be as horrible as some of the things mentioned. I can say that where I moved from the subflooring on the… Full Review ▶

06/28/12
Prospective Resident

I'm not happy. Actual price and availability were not what we were quoted on the phone and we drove over right after our phone call. I wanted to mention I don't know about the laundry facilities b/c I didn't tour, since… Full Review ▶

06/13/12
Resident

I have lived at Carrollton Oaks for a year and the only reason I am moving out is because I have found a roommate who needs to live in Lewisville. The walls are thin here, so if you have noisy neighbors… Full Review ▶

05/30/12
Resident

They're not bad, specially for the price. The prices are going up a bit though, and I think a little higher then the value. Overall my apartment is good though. I do have a complaint about the outlets all being loose… Full Review ▶

04/06/12
Resident

I have been living here for almost 3 years in a 1000 sq/ft "not upgraded" 2bed/2bath. My rent is $635. For that low price, I don't expect a lot of amenities. The buildings are very old, so there are maintenance issues,… Full Review ▶

10/08/11
Resident

So, I moved into this complex a little less than a year ago, thank God my lease is up next month!!!! THIS PLACE IS HORRIFIC AND SHOULD'VE BEEN FURTHER SOUTH OF WHERE IT IS!!! .... WAAAAAAYYY FURTHER SOUTH! Everything looked fine… Full Review ▶

10/07/11
Resident

OMG!!! AWFUL PLACE, DON'T MOVE HERE!!! My sister and I rented a 2bd 2ba here and thought we'd found a great place to move..NOT! And we came to this complex on 4 different occasions, even at night just to see how… Full Review ▶

08/26/11
Resident

I have lived here at Carrollton Oaks Apartments for 3 years and they are really terrible. Starting with the office. The people that work in the office have no manners at all and most of all do not know anything about… Full Review ▶

08/05/11
Resident

I have rented for 6 years, and lived in 3 different places, this is the worst place I ever live. The office staff have very rude attitude, and so unprofessional. when they screwed up you moving-in, they didn't feel any sorry… Full Review ▶

07/19/11
Resident

Not a good place to live, Roaches are terriable the management is nonexistant.They will tow your car while some people can have inoperable vehicles for over a year and never get even tagged. Full Review ▶

02/17/11
Resident

Here it is in a nut shell... -The management is constantly changing. -The roaches never leave...even if you are clean and spray. -Parking permits recently required...total nightmare... -Gate (both entry & exit) are often broken. -Office staff is snotty and unprofessional.… Full Review ▶

08/26/10
Prospective Resident

I lived at Carrollton Oaks for 2 years and moved out mainly because of the bad attitude in the office. I went through Susan, Charles and now Les, as far as I know the two leasing agents in the office have… Full Review ▶

08/06/10
Resident

During my stay at Carrollton Oaks, I found the staff to be courteous and professional, I only encountered one maintenance problem and the staff was quick to response in fixing it. I would still be living at this apartment complex if… Full Review ▶

07/15/10
Resident

do not move here!!! unless you like rude staff lazy maint, high elec bills... seriously. if you read some of the older posts you'll noticed nothing has changed. my electric bill is sky high because the AC is screwed up, it… Full Review ▶

08/04/09
Resident

el primer dia k me movi la manager me acompano al apartamento y mire que las paredes staban como rotas a la cocina le faltaba lo del ventilador la pintura todavia no staba terminada los cabinetes no cerraban bien y abajo… Full Review ▶

05/06/09
Prospective Resident

This place was hard to find at first, but when i drove up the community looked so nice off the street so i had to take a look. A nice young gentleman helped me view the apartment and community. He even… Full Review ▶

01/26/09
Resident

My husband, and 2 boys just moved in yesterday. The move in was great!!!! We drove down from California and came in with our uhaul and everything. Stepped into the office and was greated with a welcoming smile. We havn't signed… Full Review ▶

12/16/08
Resident

The inside staff, meaning Susan...is great. She does everything she can to make your life a little better. We had a problem with the upstairs neighbors and she kindly arranged a meeting where we could talk. Although we never got along… Full Review ▶

11/11/08
Resident

I just moved into my apartment here a few weeks ago and i love it. I had a great experience with the office staff they made my move very nice. I also met the maintenance man when he fixed the one… Full Review ▶

08/11/08
Resident

The day I moved in I met with the Assistant Manager or Manager at the time (I think). The woman I had been talking with happened to not be in the office that day. She didn't explain anything about the lease… Full Review ▶

07/17/08
Resident

I just moved here from Miami Florida and I leased an apt at Carrollton Oaks sight unseen. When I arrived I was a little hesitated to move in. But after I dealt with the office staff and meet some of my… Full Review ▶

07/13/08
Resident

I am glad my friend told me about Apt Ratings.com. I have read all of the reviews and those people are crazy! I have been here since 2005. I watched the worst owners ever not take of this place to the… Full Review ▶

07/12/08
Resident

I moved in at Carrollton Oaks in Feb 2008 and so far I havent had any problems. My apt wasn't quite ready but the staff did everything to make it ready for me! I would recommend Carrollton Ooaks to my friends!… Full Review ▶

07/08/08
Resident

When I moved into these apts, I had issues. All of the problems were resolved. The staff was very helpful. The rent is a good price especially for me being a single mom. The location is great. The only thing I… Full Review ▶

06/01/08
Resident

The best thing about these apartments is the rent is relatively low for the square footage...that's about it. The day I moved in, the aprtment had not been cleaned. They said that housekeeping was cleaning it the week before, but there… Full Review ▶

05/07/08
Resident

I saw the model and the rent was good price so I signed a contract without looking for reviews prior. The day I was moving in there were 10 people in the office for different problems that had not been resolved… Full Review ▶

02/27/08
Resident

I read all the reviews for this Complex and agree with everyone one of them. I know that people can be very opinionated but you have to admit that the opinions amongst everyone are the same. Unless you want to live… Full Review ▶

02/27/08
Resident

I was a resident at Carrollotn Oaks Apartments for more than 3 years. It is, by far, the WORST, MOST DISGUSTING, ROACH INFESTED, RAT INFESTED, HORRIBLE apartment complex that I have ever encountered. The management staff is hateful, deceitful and completely… Full Review ▶

01/30/07
Resident

The only thing positive that can be said about this complex is that the rent is cheap. That's if you don't catch them trying to increase you rent without notification.
I am moving out of this apartment ASAP. I have been there… Full Review ▶

10/03/06
Resident

we have lived on this property for a number of yrs....I guess u can say Actions speak louds than words. Besides the Damn trains there is nothing positive to say about this complex. Managment and Maintaince are another subject not to… Full Review ▶

08/21/06
Resident

I have lived here for four years only because the rent is cheap and the living space is large, other than that I could not recommend these apts. The office personal usually doesn't know what is going on. The come and… Full Review ▶

04/04/06
Resident

NOTE: THIS APT .HAS 444 CITY VIOLATIONS. SEE CARROLLTON ENVIROMENTAL.THEY DO NOT TAKE CARE OF TENTANTS. WILL NOT REPAIR ANYTHING. SEE CARROLLTON POLICE HIGH CRIME AREA. SO PLEASE DO NOT TAKE MY WORD FOR IT.CHECK IT OUT. THE TRUTH WILL HURT,… Full Review ▶

03/02/06
Resident

---- THIS HILLBILLY PLACE I WANT OUT Full Review ▶

04/15/04
Resident

I lived here through the management change in 1997, and upon moving out (all my bills were paid in full,) and giving proper notice, I was told that I owed $2000 for various things that were never even fixed during my… Full Review ▶

02/20/04
Resident

These apartments are get-toe as they might say. Full Review ▶

06/12/03
Resident

I have had repeated problems in the 2 years that I have lived here. I have asked to have things fixed and have been put off. I was told after asking to have my a/c fixed that it would only cool… Full Review ▶

05/15/03
Resident

I cannot wait to get out of these apartments. To start things off, when we went to look at the apartments, they showed us an updated clean model...saying the other units were the same but the cabinets were brown...not painted like… Full Review ▶

03/04/03
Resident

I have lived here for almost 2 years now and my experience before the new mgr. wasn´t that great. Since the manager change in the summer of 2002 there have been many improvements. Management is great to deal with and very… Full Review ▶

01/07/03
Resident

Lived there from Nov 2000 to Nov 2002. What a waste of money! Upon move in the apt was filthy, promises to clean it up and put up blinds took 2 weeks of repeated complaining, carpet was never cleaned and had… Full Review ▶

11/05/02
Resident

This is my second apartment in this complex (1st was a 1 br, now a 2 br that a friend and I share to cut costs)

In my first apartment here there was a huge ant problem. I sprayed everything… Full Review ▶

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