We moved here in Jan 06 after having a nightmare experience at a very new and affluent community in Plano. New is not what it's all cracked up to be! Here at Galleria, we have found that Becki (and Ashley too) are extremely professional. The Efrain and Sergio are terrific too! We had some repairs and concerns when we moved in, but Becki came over IMMEDIATELY on the next business day, took notes and paid attention to every single concern I had. She had the painters out the same day. She had my fireplace and entry tile replaced within days and she had the cabinet doors replaced. Yes, the place is older and a little banged up. Yes, we do sometimes hear a little noise from the neighbors, but 99% of the time, we feel like we are living in our own home with all the privacy that entails. We never see our neighbors. We never have anyone park in our space. We enjoy our patio every single day for coffee and for a glass of wine in the evening. The staff leaves you alone unless you need them, and they have responded within hours to every request we've made. I am extremely fussy and picky, and they make me feel like my requests are important. The guys even brought over drop cloths to walk in one time when it was raining! Extremely considerate. Extremely professional. It is obvious that Becki and the staff care about the appearance of this property and that they intend to stay around to make many more positive changes. We plan to live here until we move from Texas.

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