I must preface this review that I returned to grad school after working full time and being able to live in very nice apartments. Therefore, I'm rather picky about the service I receive - I tend to insist on getting my money's worth. I made the mistake of renting this apartment sight unseen - only because I was living in Europe and needed to have a place to live when I returned to the States. I had lived in another apartment managed by the same company, and it was very nice - so I expected the same from Tree House Village. Boy was I wrong!
When I moved in, there was an awful pet odor in the apartment. I had them come steam clean, but to no avail. I was able to convince them to install new carpet, but at great inconvenience to me. The installers required that I move my furniture and that I was present while they were working - they were 4 hrs late for their appointment. Next, I developed asthma & bronchitis soon after moving in. My doctor thought it was caused by environmental factors, so I had to have management come in and clean all my air ducts. I've also had trouble with my dishwasher, oven, toilet, windows, and doorlock. In the 3 months I've lived here, I've probably had to call maintenance about 15 times. They are very slow to respond and typically "patch" the problem instead of fixing it. And to cap it all off, I'm paying more than I have paid for luxury apartments that I really enjoyed living in. In short, avoid this complex AT ALL COSTS!!!

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