Oaks Riverchase
#19,704 #6 #3,330

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Oaks Riverchase

777 Fairway Drive, Coppell, TX 75019
(270 Reviews)
$1,208 - $3,575/mo
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Floor Plans & Pricing

1 Bedroom

Bay Hill

1 Bed, 1 Bath | 726 sq. ft.

$1,430 - $1,465

1 Available Unit

See Floor Plan Details

Augusta

1 Bed, 1 Bath | 659 sq. ft.

$1,208 - $1,433

See Floor Plan Details

Colonial

1 Bed, 1 Bath | 812 sq. ft.

$1,423 - $1,703

See Floor Plan Details

Cypress Point

1 Bed, 1 Bath | 936 sq. ft.

$1,553 - $1,603

See Floor Plan Details

2 Bedrooms

La Costa

2 Beds, 2 Baths | 961 sq. ft.

$1,610 - $2,092

2 Available Units

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Muirfield

2 Beds, 2 Baths | 1,027 sq. ft.

$1,737 - $2,151

1 Available Unit

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Pinehurst

2 Beds, 2 Baths | 1,098 sq. ft.

$1,672 - $1,697

See Floor Plan Details

Summerlin

2 Beds, 2 Baths | 1,027 - 1,195 sq. ft.

$1,787 - $2,067

See Floor Plan Details

B2-R

2 Beds, 2 Baths | 961 sq. ft.

$1,832

See Floor Plan Details

3 Bedrooms

Quail Hollow

3 Beds, 2 Baths | 1,229 sq. ft.

$2,363 - $3,575

1 Available Unit

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St Andrews

3 Beds, 2 Baths | 1,327 sq. ft.

$2,488 - $2,513

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Oaks Riverchase Reviews

(205)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2023

9/1/2023

Unpleasant Living Experience

I've been a resident at this apartment complex for three years, and until recently, I had no major complaints. However, my experience has taken a nosedive due to new neighbors moving in upstairs. They seem to operate their apartment as a 24/7 business, and theā€¦Ā See More >

    Updated Review

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    Resident 1044467

    Verified Resident ā€¢ 2022

    11/29/2022

    Everyone has been great! From leasing office to neighbors, I've had such wonderful interactions. I have been at Oaks Riverchase for about 6 months and I am grateful for such a quiet and friendly community.

      Manager

      11/30/2022

      Oaks Riverchase
      Thank you for taking the time to leave such a wonderful review. It's so nice to hear you have been loving your first 6 months at Oaks Riverchase. Please always feel free to reach out to the office if there's ever anything we can do to improve your stay. Have a great day!

      Updated Review

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      Resident 1048618

      Verified Resident ā€¢ 2021 - 2022

      11/29/2022

      It's quiet. Summer is a good mgr. the best. Water and mud happens after rains and is dangerous of slipping/.falling. I can repeat this The community is quiet. I appreciate mgmt. mantience ?some were so inexperienced . I like to be in my apt when anyoneā€¦Ā See More >
        Manager

        11/29/2022

        Oaks Riverchase
        Thank you for taking the time to leave a great review and provide valuable feedback. We are happy to hear you have been enjoying the quietness of the community and finding staff helpful and prompt. We are sorry to hear about the issues with the mud and rain. Please reach out to the leasing office and we will be happy to do what we can to assist. We hope you have a great day!

        Updated Review

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        Resident 979379

        Verified Resident ā€¢ 2021 - 2022

        11/29/2022

        Staff is nice, grounds are clean & the area pretty quiet. However there are lots of issues with water the past few months- having no hot or needing to be turned off altogether for maintenance for several hours at a time.

          Manager

          11/29/2022

          Oaks Riverchase
          Thank you for taking the time to leave this review and provide us with valuable feedback. We appreciate hearing what our residents love about our communities as well as where we can take steps to improve. We are sorry to hear about the interruptions in water service that have caused issues for you over the past month. If there is anything we can do to resolve any ongoing issues, please reach to the leasing office and we will do what we can to assist. We hope you have a great day and look forward to hearing from you soon.

          Updated Review

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          Resident 833306

          Verified Resident ā€¢ 2019 - 2022

          11/29/2022

          My experience has been good. A great location. Access to great grocery stores, Malls, entertainment and restaurants. Good neighbors. Well lit at night. Spacious. The portal for the apartments is not working for me at times. Maintenance has been an issue due to staff shortages.ā€¦Ā See More >
            Manager

            11/30/2022

            Oaks Riverchase
            Thanks for the great review! It's so nice to hear you have been enjoying the community. We are sorry to hear about issues with the apartment portal. Please feel free to reach out to the office if the issue comes up again and we will be happy to assist. Have a great day!
            Review Author Icon

            Resident 1089486

            Verified Resident ā€¢ 2018 - 2022

            11/29/2022

            Overall it's a nice area and the complex isn't big. The issue I am having is foundation problems where the walls are cracking.(which is beyond the apartment control) having to constantly submit work orders for the exterior door locks not being able to closeā€¦Ā See More >
              Manager

              11/30/2022

              Oaks Riverchase
              Thank you for taking the time to leave a review and provide us with valuable feedback. We are sorry to hear about the issues you've been experiencing concerning work orders and landscaping, and we apologize for interruptions in water usage. We would like to hear how we can work on resolving these issues and invite you to contact our Vice President over the Texas Region at 469.986.7605. She will address your concerns and work with you to put a plan together that best accommodates your needs. We hope you have a great day and look forward to speaking soon.
              Review Author Icon

              Resident 1089485

              Verified Resident ā€¢ 2021 - 2022

              11/29/2022

              The community is very nice and peaceful. Great location and surroundings. Clubhouse has gym, basketball, 2 pool areas. Have had no major issues in the community. Minor issues: - Landscaping needs to be done at some locations especially during rain where few car parking areasā€¦Ā See More >
                Manager

                11/30/2022

                Oaks Riverchase
                Thank you for the great review and valuable feedback! It is great to hear you have been enjoying the community and its surroundings. We are sorry to hear about the issues you've experienced with landscaping and some noise. Please feel free to reach out to the office if there is anything we can do to help resolve any ongoing issues. We hope you have a great day!
                Review Author Icon

                Resident 1089469

                Verified Resident ā€¢ 2022

                11/29/2022

                It's a good experience to live in the community. Staff are very good and quick responsive. All the raised incidents are resolved quickly most of the times. It's a very quiet environment to live in here.

                  Manager

                  11/29/2022

                  Oaks Riverchase
                  Thank you for taking the time to leave a review and provide us with valuable feedback. We are glad to hear you have been enjoying your experience at Oaks Riverchase. Please feel free to reach out to the office if there is anything we can do to make your stay more comfortable. Have a great day!

                  Updated Review

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                  Resident 1047633

                  Verified Resident ā€¢ 2021 - 2022

                  11/29/2022

                  Good experience overall. Nice environment and quiet place to live. Like my neighbors. Staff is nice and maintenance people are nice and helpful. Overall, nice place to live. Friendly neighborhood. To be

                    Manager

                    11/30/2022

                    Oaks Riverchase
                    Thank you for the great review! It is wonderful to hear you are still enjoying life at Oaks Riverchase. Please feel free to reach out to the office in the future if there is anything we can do to assist. Thank you for being a part of our community, we hope you have a great day!
                    Review Author Icon

                    Resident 1089339

                    Verified Resident ā€¢ 2020 - 2022

                    11/29/2022

                    It's been a pleasure living at Oak Riverchase. I have not had any problems, other than when it rains not able to park in my covered parking space. It's very convenient to my jobs and other popular businesses.

                      Manager

                      11/29/2022

                      Oaks Riverchase
                      Thank you so much for the wonderful 5-star review! We are so happy to hear you have been enjoying the community. Please feel free to reach out to the leasing office if there is anything we can do to improve your stay. Have a great day!

                      Updated Review

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                      Resident 763289

                      Verified Resident ā€¢ 2019 - 2022

                      11/28/2022

                      Nice community haven't had any problems and will continue to live here. The property is always nice and clean and the neighbors are always friendly. The staff goes over and beyond to make sure that the customers are satisfied

                        Manager

                        11/29/2022

                        Oaks Riverchase
                        Thank you for the 5-star review! It's so nice to hear you have been enjoying the community and having great interactions with your neighbors as well as staff. Please always feel free to reach out to the leasing office if there is anything we can do to make your stay at Oaks Riverchase more enjoyable. Have a great day!
                        Review Author Icon

                        Resident 1089135

                        Verified Resident ā€¢ 2020 - 2022

                        11/28/2022

                        The overall experience with this community is wonderfully great. I have no complaints. The office staff is great to the maintenance staff. Everything is awesome from my living standpoint. I have lived with the community since 2020.

                          Manager

                          11/28/2022

                          Oaks Riverchase
                          Thank you for the wonderful 5-star review! It is so great to hear that you have been enjoying the community and that staff has been helpful in providing a great experience at Oaks Riverchase. Please always feel free to reach out to the office if there is ever anything we can do to improve your stay even further! We hope you have a lovely day.

                          Updated Review

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                          Resident 980225

                          Verified Resident ā€¢ 2017 - 2022

                          11/27/2022

                          Experience good except the office allows Pet Contol into my apartment with out my permission. However, the property and community always can use painting ect especially since the rent is sky rocking.

                            Manager

                            11/28/2022

                            Oaks Riverchase
                            Thank you for taking the time to leave a review for our community and provide us with valuable feedback. We are glad to hear you have been having a good experience at Oaks Riverchase, but are sorry to hear about issues with Pet Control and would love to get more detail so we can assist. We invite you to contact our Vice President over the Texas Region at 469.986.7605. She will address your concerns and work with you to put a plan together that best accommodates your needs. We hope you have a great day and look forward to hearing from you soon.
                            Review Author Icon

                            Resident 1088737

                            Verified Resident ā€¢ 2022

                            11/26/2022

                            This is a great property to live close to stores and highways. One Con the train comes through every night it wakes you up. I don't believe that there is any location on this property that can not be in earshot of it.

                              Manager

                              11/28/2022

                              Oaks Riverchase
                              Thank you for taking the time to leave a review for our community at Oaks Riverchase. We are glad to hear you have been enjoying the community and surrounding shops. We are sorry to hear that the train has been disturbing your sleep. If there is anything we can do to assist, please reach out to the office and we will be happy to help. We hope you have a great day!

                              Updated Review

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                              Resident 752711

                              Verified Resident ā€¢ 2020 - 2022

                              11/26/2022

                              I enjoy living at Oaks Riverchase. It is a quiet community, in a great town. The community is very family oriented. The property is well kept and if I've ever put in a maintenance request it is addressed quickly.

                                Manager

                                11/28/2022

                                Oaks Riverchase
                                Thank you for the wonderful review! It is so good to hear that you have been enjoying the community and finding maintenance prompt and helpful. Please feel free to reach out to the leasing office in the future if there is anything we can do to improve your stay. Have a great day!

                                Updated Review

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                                Resident 774161

                                Verified Resident ā€¢ 2016 - 2022

                                11/23/2022

                                We have been in our apartment for over six years and never has anyone ever asked us if we would like to have anything repaired or replaced. There are several items that could use help; stove, refrig, painting, carpet cleaning.

                                  Manager

                                  11/23/2022

                                  Oaks Riverchase
                                  Thank you for taking the time to leave a review for our community at Oaks Riverchase. We would love to help resolve any maintenance or in-unit amenity issues. Please reach out to the leasing office and we will be happy to assist. We hope you have a great day and look forward to hearing from you soon!

                                  Updated Review

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                                  Resident 979399

                                  Verified Resident ā€¢ 2021 - 2022

                                  11/22/2022

                                  The Management is great. The maintenance staff guys are very good. The grounds are kept well maintained. I love all my windows. I have enough storage areas. The area is gated and they keep the gates working or get them repaired quickly. They Management communicatesā€¦Ā See More >
                                    Manager

                                    11/23/2022

                                    Oaks Riverchase
                                    Thank you so much for the lovely review! We are so happy to hear you have been enjoying the community and having great interactions with staff. Please feel free to reach out to the office in the future if there is anything we can do to make your stay even more enjoyable. Have a great day!

                                    Updated Review

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                                    Resident 773580

                                    Verified Resident ā€¢ 2017 - 2022

                                    11/22/2022

                                    Overall a good experience. However, I should have been provided an apartment with new carpet. They knew I was intending to stay about 7 years. I've had to live with prior residents' stains for 5 years. The property has suffered some major maintenance issues. Myā€¦Ā See More >
                                      Manager

                                      11/22/2022

                                      Oaks Riverchase
                                      Thank you for taking the time to provide a review for our community. We are sorry to hear about the issues you have experienced with carpeting and maintenance. The customer experience is a priority at Oaks Properties, and we strive to provide unmatched service. We invite you to contact our Vice President over the Texas Region at 469.986.7605. She will address your concerns and work with you to put a plan together that best accommodates your needs. We hope you have a great day and look forward to speaking soon.

                                      Updated Review

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                                      Resident 757309

                                      Verified Resident ā€¢ 2020 - 2022

                                      11/22/2022

                                      Overall it has been a good one. There are few things that could use some improvement such as maintenance and security practices but the community is quiet and clean. I am happy as long as the lease rates do not go up.

                                        Manager

                                        11/22/2022

                                        Oaks Riverchase
                                        Thank you for taking the time to leave a review and provide us with valuable feedback. We are glad to hear you have been enjoying the community, but are sorry to hear about the issues you have had with maintenance and security practices. We would like to discuss these issues with you in detail and welcome you to reach out to the leasing office so that we can assist. We hope you have a good day and look forward to speaking soon!
                                        Review Author Icon

                                        Resident 1087765

                                        Verified Resident ā€¢ 2019 - 2022

                                        11/22/2022

                                        Wonderful wonderful community and staff from the Apartment Manager to the Maintenance very Quiet beautiful area I would definitely recommend this Apartment community to everyone?..I will continue to live here for a long time! Thanks so much Summer Daysy Amiya and Czar

                                          Manager

                                          11/22/2022

                                          Oaks Riverchase
                                          Thank you for the wonderful 5-star review! It is so good to hear you have been enjoying the community and that staff has been helpful. Please feel free to reach out to the office if there is anything we can do to make your stay even more enjoyable going forward. Have a great day!

                                          Updated Review

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                                          Resident 751556

                                          Verified Resident ā€¢ 2013 - 2022

                                          11/22/2022

                                          The TV's in the gym still are not working after being down for months. This sucks when you use the elliptical machine. The water is warm from drinking fountain in the gym. The urinal in the mens bathroom in the gym has been down forā€¦Ā See More >
                                            Manager

                                            11/22/2022

                                            Oaks Riverchase
                                            Thank you for taking the time to leave us a review and provide valuable feedback. We are sorry to hear your experience at Oaks Riverchase has been less than enjoyable. The customer experience is a priority at Oaks Properties, and we strive to provide unmatched service. We invite you to contact our Vice President over the Texas Region at 469.986.7605. She will address your concerns and work with you to put a plan together that best accommodates your needs. We hope you have a great day and look forward to speaking soon.
                                            Review Author Icon

                                            Resident 1086500

                                            Verified Resident ā€¢ 2022

                                            11/18/2022

                                            So far we like our place here. It was just confusing because a lot of the simple details of how to use our fobs for entryways and doors was not relayed to us. We also had to wait 2 days for our AC to beā€¦Ā See More >
                                              Manager

                                              11/18/2022

                                              Oaks Riverchase
                                              Thank you for taking the time to leave us with valuable feedback. While we are glad to hear your apartment home is to your liking, we are sorry to hear about your rocky move in with the delayed AC and lack of clarity on the fob system. We will take this into account going forward as we are always attempting to provide the best resident experience possible. Please don't hesitate to reach out to the office in the future if there is anything we can do to improve your stay. Have a great day!

                                              Updated Review

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                                              Resident 979445

                                              Verified Resident ā€¢ 2019 - 2022

                                              11/16/2022

                                              Love this complex. Alway receive the best service from both office staff and maintenance. Quick and thorough.My only concern is issues with the security gates. They seem to be broken and left wide open for multiple weeks with no eta on repairs.

                                                Manager

                                                11/17/2022

                                                Oaks Riverchase
                                                Thank you for the positive review. We appreciate your feedback on management and issues you've had with the security gates and will be looking into the issue. Thank you and have a great day!

                                                Updated Review

                                                Review Author Icon

                                                Resident 1046711

                                                Verified Resident ā€¢ 2017 - 2022

                                                11/15/2022

                                                The community itself is a nice community. Residents are friendly. New management and maintenance are lacking. The grounds are plagued with dirt and mud that is not maintained. The landscaping is very lacking. Ugly straw has been put out in place of dead shrubbery that wasā€¦Ā See More >
                                                  Manager

                                                  11/17/2022

                                                  Oaks Riverchase
                                                  Thank you for your feedback on the community. We appreciate hearing the positives and the negatives for you at Oaks Riverchase. We are taking your feedback to heart and will see what we can do about the grounds and landscaping. Please feel free to contact the office or home office at 612.874.1102 and we hope to resolve any issues you may be currently experiencing. We strive for the best resident experience and hope we can achieve that for you. Have a great day!
                                                  Review Author Icon

                                                  Resident 1085725

                                                  Verified Resident ā€¢ 2018 - 2022

                                                  11/15/2022

                                                  Very nice community, however gates are broken more times than not, repeated water shut off for repairs, and covered parking is a mud bath. Lately, there has been some safety issues and theft. Communication from office is getting better

                                                    Manager

                                                    11/17/2022

                                                    Oaks Riverchase
                                                    Thank you for your review. We realize that an interruption in utilities is always inconvenient, and apologize for the disruption. We appreciate the insight and strive to make your resident experience the best we can. Please feel free to reach out to the office or home office (612-874-1102), if we are able to resolve any of the issues you are currently experiencing. We hope you have a great day.

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • Guest Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $250. Rent: $20. Restrictions: Call for details.. Pet Limit: 2. Comments: Breed restrictions apply, cats and dogs only.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $250. Rent: $20. Restrictions: Call for details.. Pet Limit: 2. Comments: Breed restrictions apply, cats and dogs only.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioning
                                                    • Alarm
                                                    • BBQ and Picnic Areas
                                                    • Basketball Court
                                                    • Brick Exterior
                                                    • Business Center
                                                    • Cable and Phone Ready
                                                    • Clubhouse
                                                    • Community Website
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Green Space and Quality Landscaping
                                                    • High-Speed Internet
                                                    • Intercom System
                                                    • Smoke Free
                                                    • Two Hot Tubs
                                                    • Two Pools
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    2019 Sapphire Award Winner Maintenance Tech of the Year! Oaks Riverchase Apartments are beautifully sculpted into the gently rolling landscape of the Riverchase Golf Club. Oaks Riverchase Apartments offers you and your guests gracious living with elegant interiors, luxurious amenities, exceptional services, and outstanding recreation opportunities.Our spacious one, two, and three bedroom floor plans are designed for care-free living. Nine foot ceilings, crown molding, ceramic kitchen tile, Faux granite countertops, luxurious garden tub, two inch plantation blinds in all windows, full size washer/dryer connections, fireplaces, and open floor plans are just a few of the amenities featured in what could be your new home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Oaks Properties LLC

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 270 number of votes by renters, Oaks Riverchase is currently rated 3.9 out of 5 stars.
                                                    Oaks Riverchase is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Oaks Riverchase is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Oaks Riverchase is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Oaks Riverchase is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Oaks Riverchase is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Oaks Riverchase is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Oaks Properties LLC
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $20
                                                    Restrictions: Call for details.
                                                    Pet Limit: 2
                                                    Comments: Breed restrictions apply, cats and dogs only.
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $20
                                                    Restrictions: Call for details.
                                                    Pet Limit: 2
                                                    Comments: Breed restrictions apply, cats and dogs only.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Oaks Riverchase

                                                    March 2024

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                                                    Oaks Riverchase is a 659 - 1,327 sq. ft. apartment in Coppell in zip code 75019. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,208 - $3,575. Nearby cities include Emory, Lewisville, Carrollton, Farmers Branch, and Grapevine.

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