Veranda

Started off great, ended badly

From: UnhappyWithVeranda
Date posted: 8/7/2008
Years at this apartment: 2007-01-01 - 2008-01-01
4 responses

I moved into the Veranda in August of 2007, with ----------and ------working as apartment managers. Any issues were addressed very quickly and there were no problems. No construction either. ------replaced ----------(who left for personal reasons) in February 2008 and fired ------(not sure why). ------was replaced by three different women before I moved out at the end of June, all of whom did not stay very long.

Once ------arrived, construction began almost immediately. I have over fifteen separate notices for week-long construction that was done between February and the end of June. The construction led to a horrible parking situation because there were not enough spaces to residents.

Because of the construction, the gates did not work all the time or were left open, which led to a decrease in the low security. My truck was broken into and personal belongings were stolen including a radio/sound system and fishing poles. There were at least three other break-ins that I know of and a motorcycle was stolen from in front of someone's apartment.

For the presidential primary in March, I had signs up in my windows from December through February. Shortly after ------arrived, I was given a notice to take down the signs supporting my chosen [Republican] candidate or I would be fined. Nowhere in the lease does it say that political (or non-political) signs are forbidden. Other political signs supporting Democratic candidates were allowed to stay up. After confronting Patsy, she just stated that my signs needed to be taken down or she would remove them herself and give me a fine of $50.

I gave notice 30 days prior to the end of my lease that I would be moving out at the end of the month and gave my forwarding address. The day I turned my keys in, no one would do a walk-through with me. On July 29, I received a notice from ------saying I owed $1300 for damage and it had already been sent to Sky Recovery Services, a collection agency out of Houston, Texas that specializes in apartment collections. ------would not help me nor discuss the charges because the "debt had already been sold."

Beware of moving to the Veranda, at least while ------is in charge.

Complaints about my particular apartment: Horrible insulation. Electric bill for a 700 square foot apartment was $300. Walls are very thin, can hear everything the neighbor said. Drawers/cabinets were falling apart. Landscapers never mowed patio grass, even though it was requested multiple times. Air conditioner leaked/stopped working and it took maintenance 2 days to fix both issues.

Recommended: NO Overall Rating

Parking: Maintenance: Construction: Noise:

Grounds: Safety: Office Staff:

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