19019 Preston Rd Townhomes
#12,246 #209 #2,093

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19019 Preston Rd Townhomes

19019 Preston Road, Dallas, TX 75252
(39 Reviews)
$1,060 - $1,589/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1.5 Baths

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2 Bedrooms

2 Beds, 2 Baths

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Studio

Studio, 1.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

B

Review Ratings

Noise

4.0

Grounds

4.3

Safety

2.7

Office Staff

2.0

Maintenance

3.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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19019 Preston Rd Townhomes Reviews

(39)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2016 - 2024

1/26/2024

MOSTLY A GREAT PLACE TO LIVE

Even though this complex is dated, it is one of the least expensive ones in Dallas. This is my eighth year here and I have had good response to my requests for maintenance. One of the few problems I have had has been with theā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2023

    9/17/2023

    Drugs Sex Prostitute

    My sister & I moved here about 6 months ago & found out thereā€™s someone selling illegal prescription pills & drugs and having sex for money at apt #704. My sisterā€™s daughter is 13 & we are scared to death she is going to beā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2014 - 2023

      8/16/2023

      Management is nit picky and not understanding at all.

      My grandma has lived in this apartment for years now. My mother just went through a very abusive relationship and had to move after losing her job because her boyfriend kept showing up unexpectedly. We came to my grandmas as a safe place until thingsā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2017 - 2020

        8/17/2020

        I'll break my review down into three categories: the apartment itself, the other tenants, and the staff. The apartment itself: While the area is decent (not great either), this apartment complex is completely run down. It might have been nice in the 80s or earlyā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2018

          9/7/2018

          I've stayed in these apartments for about 8 months now. Biggest mistake moving over here. Every month something has gone out and needed replacing. Maintenance takes forever to come out. It's a small property I don't understand why it's a slow response. The final strawā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2018

            8/16/2018

            Idk what y'all talking about? The pool is great! I see my neighbors swimming in it everyday. So peaceful and friendly here I love it. And the prices for the apartments is soooo affordable for townhomes!!!ā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2018

              8/15/2018

              Glad to see some neighbors enjoying the beautiful pool #smh Don't believe everything bad that has been written about this place! I love living here! So does my furbaby <3 The girls in the office are great and understanding. The maintenance guys are super sweetā€¦Ā See More >
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                ray91200

                Resident ā€¢ 2008 - 2018

                7/29/2018

                Rude management, dirty pool with algae all over the walls.(closed half of the summer). Please don't get fooled by the pictures posted on their site, because they were taken 8 years ago. God forbid if you have a maintenance issue, average response time is 3ā€¦Ā See More >
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                  Dallas_J

                  Resident ā€¢ 2018

                  7/12/2018

                  My experience on the property has been pleasant! This is actually my 2nd time living at this complex. Back in 2013 this was my first place of living when I moved to Dallas. I changed locations a year later due to my job. I amā€¦Ā See More >
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                    JanetMck

                    Resident ā€¢ 2014 - 2015

                    3/6/2018

                    I lived in this community for approximately 3 years in the 1990's. At that time there was a wonderful apartment manager named Cindy. For about one year I lived in a one-bedroom townhome that was located in the parking lot area, and when a courtyardā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2015 - 2017

                      7/24/2017

                      1) We were moved into the wrong style apartment. No one cared, it wasn't their fault. Nothing was done. Thanks Jocelyn. 2) New management is terrible. No one knows anything and they don't seem to care either. For example, we were waiting forā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2015 - 2016

                        8/3/2016

                        New Management and it's so bad, the grounds look like old south Dallas, not north Dallas. The 40 year old shrubs are dead and they won't replace them, the driveway is completely torn up and they won't fix that. Terrible!! For that part of townā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2014 - 2016

                          7/1/2016

                          My A/C has been out for three days. I've had maintenance men in my house 4 times trying to fix the issue to no avail. I was told tonight that it would probably be Tuesday (4 days away) before they can fix it because "it'sā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2014 - 2015

                            3/14/2016

                            Terrible apartments!!! We were in a month-to-month contract, wanted to move out one day, had been told we need to pay penalty which is about ~$600. We agreed that, but we had been told we need to pay penalty ~$600 and another one monthā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2010 - 2011

                              12/1/2015

                              Horrible use to be resident there .Beware it takes them a while to come out a fix anything.Make sure you take and after pictures upon your move in and move out.They will add additional charges.Staff is not helpful.

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                                anonymous

                                Resident ā€¢ 2008 - 2014

                                4/20/2015

                                I lived in this complex for 5 years...and no, I don't work for Preston Townhomes. I moved out a little over a year ago because I needed a 2-bedroom apartment; and they didn't have one available. I also wanted a garage (which theyā€¦Ā See More >
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                                  shahidaziz

                                  Resident ā€¢ 2014

                                  12/3/2014

                                  WHEN I SING THE LEASE THEY TOLD ME WATER BILL BE AROUND 20 TO 30 DOLLARS GASS BILL BE AROUND 3 TO 5 DOLLARS AND TRASH AROUND 5 TO 7 DOLLARS. MY WATER GASS AND TRASH BILL IS 113.30 CENTS. WHEN ASKED NO ANSWER WASā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2012 - 2014

                                    10/23/2014

                                    I moved in April of 2012. I am single female living alone and I felt safe in the complex. The complex is small which I prefer so I don't have to deal with several different people with constant turnover like you can have with largerā€¦Ā See More >
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                                      anonymous

                                      prospective ā€¢ Visited 2014

                                      6/12/2014

                                      I recently came to this property to view a Model 1 br apartment. The place smelled HORRIBLE even though weather was ok. The place looked old, doors were stuck, the half bathroom was a toilet in a small closet under the stairs and no sink.ā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2010 - 2013

                                        10/30/2013

                                        Overall we are pretty satisfied with the apartment community. The best thing is that this community is gated and all the parking spots are covered with no extra charges for parking spots; although some of the parking spots are bit tight. Its relatively oldā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2011 - 2013

                                          8/15/2013

                                          I lived here for 2 years. If you don't mind an older apartment complex and care less little things, it is relatively okay to stay. Apartment: It is an older apartment. Poor lighting. Wall is thin and I can hear my neighbor playing music or fighting,ā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2012 - 2013

                                            8/15/2013

                                            Management is rude and liars!!!, Don't move here! some of the resident sell drugs and management knows but do nothing. Its all about money. People fighting and police been called almost everyday. Its the ------.ā€¦Ā See More >
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                                              beesee1

                                              Resident ā€¢ 2009 - 2012

                                              8/24/2012

                                              I'm sad because I have to move soon to be closer to work. I've really enjoyed it here in my three years. The management is super nice and they work hard to keep the place up. When you call problems in, they're fixed the sameā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2011 - 2012

                                                5/27/2012

                                                Nice townhouses. I don't hear my neighbors. Staff is friendly. Maintenance is thorough and prompt. Parking is first come first served. Parking could be better.ā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2012

                                                  3/30/2012

                                                  Poorly kept landscaping, rude maintenence man, no one picks up after their dogs. Noise from all angles...neighbors, parking lot, outside the fence. Been here almost a year and can't wait to get out.ā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 39 number of votes by renters, 19019 Preston Rd Townhomes is currently rated 3.3 out of 5 stars.
                                                    19019 Preston Rd Townhomes is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    19019 Preston Rd Townhomes is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    19019 Preston Rd Townhomes is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    19019 Preston Rd Townhomes is rated 2.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    19019 Preston Rd Townhomes is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    19019 Preston Rd Townhomes is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    Studio, 1.5 Baths

                                                    Check Availability

                                                    19019 Preston Rd Townhomes

                                                    March 2024

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                                                    19019 Preston Rd Townhomes is an apartment in Dallas in zip code 75252. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,589. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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