7421 on Frankford Apartments

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7421 on Frankford Apartments

7421 Frankford Road, Dallas, TX 75252
(389 Reviews)
$1,472 - $2,405/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 2 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

0.0

Maintenance

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Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Number of reviews in the past 365 days

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7421 on Frankford Apartments Reviews

(387)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2022

7/12/2022

Very very noisy, day and night, office NEVER pick up phone, almost NEVER

People constaly talk very loud outside apartment units between 1-5AM, seriously? WTF are they doing? The office staff never take calls even they have nothing to do and phone is just 1 ft away. Also the -------- mow the non-existing lawn all the time, theyā€¦Ā See More >
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    Aanchalagarwal

    Resident ā€¢ 2022

    6/4/2022

    Hands down the most PATHETIC management!!

    We are current residents of the society and they got our car towed parked in the society. We pay for an open parking and they have provided 5 open parking for the building of course there are more cars in the building. So we parkedā€¦Ā See More >
      Review Author Icon

      John1135

      Resident ā€¢ 2018 - 2022

      3/28/2022

      Rat infestation first reported 6 months ago. Mechanic recently found rat poop under the hood of my car. Nothing being done by management to resolve issue. They are everywhere. When you sit by the pool, you can see them running all along the fence railing.ā€¦Ā See More >
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        jafar_bakhshali

        Resident ā€¢ 2020 - 2021

        7/18/2021

        Hello Dear International UTD students! If you do not have time to read my comment, just know that 'STAY AWAY FROM PEARL ON FRANKFORD'. You can go to very good apartments near these places! So, if you want to get detailed info, read below: 1)ā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2017 - 2020

          11/4/2020

          Save your money folks this place is going down. Yesterday the drug dealer in building 11 had his 2 girlfriends had a big fist fight in front of EVERYONE! And Yes I said "dealer" I walk outside this morning and guess what? The dealer andā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2019

            12/5/2019

            Expect rats and skunks to roam around your apartment. People constantly walking around in the streets. Maintenance is terrible and slow. OVERPRICED apartment complex. Worst decision moving here. The staff is extremely rude and short when asking questions. The forms of payment are a wasteā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2019

              10/1/2019

              The apartments are nice. The management and maintenance are horrible and ------. They donot repair stuffs at time. Rent is also extremely high. Our A/C is not working for 20 days. This is end of summer in Dallas, with temperature continuously above 92F. Just imagineā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2019

                9/6/2019

                This apartment complex is all show. Yes it has a nice looking layout and hardwood floors but after the excitement of moving in, actually living here is not pleasant. The staff are extremely short and most times unhelpful. Also maintenance continues to close out serviceā€¦Ā See More >
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                  angry1911

                  Resident ā€¢ 2019

                  6/26/2019

                  WARNING to all potential tenants: STAY AWAY. 1). The area outside each door is very filthy and trash collector often doesn't do their job 2). Office ladies never answer/return call, they refused to answer calls when I was there. 3). The square footage is 20%ā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2019

                    6/7/2019

                    Staff and Maintenance are absolutely atrocious, they will NEVER ANSWER your call, the lady had the phone next to her and the phone won't ring when I dial it by standing 3 feet away, she said they don't take calls, and each person is onā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2017 - 2018

                      9/19/2018

                      Worst management in the world! Rude and helpless. Charge the ridiculous additional fee for switch carport. Lose your important mail and never inform you when your mail already delivered to them. Can't wait to move out!ā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2017 - 2018

                        9/11/2018

                        1) People who work in the community office are rude and unhelpful. One time, my neighbor threw trash bag into the public area for several days, whereas I received a warning letter from the leasing office. Later, when I went to the community office, theyā€¦Ā See More >
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                          Resident 486574

                          Verified Resident ā€¢ 2018

                          5/11/2018

                          I have been living here for 2 months and I have not had a great experience as far. I call office no one answers straight to voicemail leave call back number they will not and have not called back. Fire alarm is still sitting on counter.

                            Manager

                            5/12/2018

                            7421 on Frankford Apartments
                            We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (972) 596-1115 so we can work towards a solution. Thank you and have a great day.
                            Review Author Icon

                            yelowrose109

                            Resident ā€¢ 2017 - 2018

                            5/7/2018

                            My boyfriend and I moved here end of June last year because of location and the amenities pffered here. A year later we are finding more cons to this complex than pros. Pros: location, decent price Cons: Biggest issue....never being able to reach a liveā€¦Ā See More >
                              Manager

                              5/10/2018

                              7421 on Frankford Apartments
                              Hi there thank you for taking the time to leave us your honest feedback. We use these reviews to improve our customer service and all other areas of your home life experience within our community. We hope you are willing to give us another chance. Please reach out to us at (972) 596-1115 so we can w ork towards a resolution
                              1.0(1 rating)
                              Review Author Icon

                              Resident 483354

                              Verified Resident ā€¢ 2016 - 2018

                              5/4/2018

                              I've lived in these apartment for at least 2 years now, the apartment is too small for the price that I am paying. But it's cozy and beautiful. It's a good Community, but the maintenance service response is a little poor. Bt I'm still enjoying stayingā€¦Ā See More >
                                Manager

                                5/10/2018

                                7421 on Frankford Apartments
                                Hi Verified Resident, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not 100% satisfied with your visit; however, we will take all your comments and suggestions and use them to improve.
                                Review Author Icon

                                Resident 482555

                                Verified Resident ā€¢ 2017 - 2018

                                5/2/2018

                                Overall experience was good but need to work on the services and staff is not that spontaneous. They need to be more serious towards the complaints. Also, you should hire more trained professionals to meet the satisfaction level of the residents.

                                  Manager

                                  5/4/2018

                                  7421 on Frankford Apartments
                                  Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at 7421 on Frankford!
                                  Review Author Icon

                                  Charley_M

                                  prospective ā€¢ Visited 2018

                                  4/18/2018

                                  from what i can tell the staff may rotate from community to community but for the most part they have all been very helpful and friendly. I am looking forward to working with them regularly once i move in.

                                    Manager

                                    4/19/2018

                                    7421 on Frankford Apartments
                                    Hi Charley_m, we are very happy to have provided you with such a positive experience at 7421 on Frankford! We can't wait to see you again, have a great day.
                                    Review Author Icon

                                    Terry_H

                                    Resident ā€¢ 2017 - 2018

                                    4/12/2018

                                    It's currently 78 degrees in my apartment and my wife and I are sweating. We also have a 6 month old! You know is it too much to ask for an actual working AC considering the price I pay for this apartment! I cannot believeā€¦Ā See More >
                                      Manager

                                      4/16/2018

                                      7421 on Frankford Apartments
                                      Hi Terry_h, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                      Review Author Icon

                                      Resident 472149

                                      Verified Resident ā€¢ 2018

                                      4/4/2018

                                      have not been able to have maintenance requested completed.. no heat in apartment. I feel as thought the main concern was to get me to sign my lease without viewing my unit. once lease was sign leasing staff has been unresponsive.

                                        Manager

                                        4/5/2018

                                        7421 on Frankford Apartments
                                        Hello Verified Resident, thank you; we appreciate your feedback! Please reach out to the office so we can resolve any pending maintenance requests and help with any other items.
                                        Review Author Icon

                                        Resident 472102

                                        Verified Resident ā€¢ 2018

                                        4/4/2018

                                        Apartment is nice and nice upgrades, The apartment was not ready when we moved in as there was trash left over from the cleaning crew and seemed like the did half the job they were supposed to do. Fire place still had woodā€¦Ā See More >
                                          Manager

                                          4/5/2018

                                          7421 on Frankford Apartments
                                          Verified Resident, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please contact us at (972) 596-1115 so we can understand your situation better in order to try and turn your experience around.
                                          Review Author Icon

                                          Resident 472092

                                          Verified Resident ā€¢ 2018

                                          4/4/2018

                                          Call to confirm your move in. Otherwise you could possibly waste over half a day just trying to get a key. The layout is great, I do love that I have an attached garage. The complex is mostly quiet, and dog friendly.

                                            Manager

                                            4/5/2018

                                            7421 on Frankford Apartments
                                            Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us directly at (972) 596-1115 when you have a chance. Thank you, and we look forward to hearing from you.
                                            Review Author Icon

                                            Resident 467258

                                            Verified Resident ā€¢ 2018

                                            3/22/2018

                                            I am EXTREMELY disappointed in the Experience so far, there have been multiple issues since moving in on March 15, some of them are still not resolved almost a week later. My apartment was not cleaned the stopper in the bathtub is broken andā€¦Ā See More >
                                              Manager

                                              3/26/2018

                                              7421 on Frankford Apartments
                                              Verified Resident, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 596-1115 so we can work towards a resolution. We look forward to hearing from you.
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2018

                                              3/21/2018

                                              The associates at the leasing office are not welcoming nor having a smiling face. They are either not ready nor willing to tour the apartment when a customer is leasing. It's okay if you have a bad day, but putting a smile on your faceā€¦Ā See More >
                                                Manager

                                                3/23/2018

                                                7421 on Frankford Apartments
                                                Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (972) 596-1115 at your earliest convenience and we will do our best to resolve this with you.
                                                Review Author Icon

                                                lily93

                                                prospective ā€¢ Visited 2018

                                                3/19/2018

                                                the leasing officer are very nice and help me a lot! but I don't have too much to say, and the minimum is 200 characters required. oh no oh no oh no. but I don't have too much to say, and the minimum is 200ā€¦Ā See More >
                                                  Manager

                                                  3/20/2018

                                                  7421 on Frankford Apartments
                                                  Lily93, thank you so much for the positive review!
                                                  Review Author Icon

                                                  Resident 462904

                                                  Verified Resident ā€¢ 2015 - 2018

                                                  3/10/2018

                                                  The only problem I have is with the staff they have a very high turnover rate. So therefore whenever you go in it's someone new and not very knowledgeable. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

                                                    Manager

                                                    3/26/2018

                                                    7421 on Frankford Apartments
                                                    We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Knightvest Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Knightvest Residential
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 2 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    7421 on Frankford Apartments

                                                    March 2024

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                                                    7421 on Frankford Apartments is an apartment in Dallas in zip code 75252. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,405. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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