Covington Pointe
5330 Bent Tree Forest Dr # 316,
Dallas,
TX
75248
888-375-7185 ext 4006 save favorite
888-375-7185 ext 4006 save favorite
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Aweful experience!
From: -Anonymous-Date posted: 10/6/2004
Years at this apartment: 2001 - 2004
When I first moved in 2001 to this property, the staff was courteous, but had a habit of lying. Over the next 3 years, I had big problems with maintenance, the ladies in the office were completely unprofessional & didn't give a crap about their tenants.
They lost a couple of my packages that were delivered via Fed Ex (it was even in the log book the delivery person signs) and after I told them I would contact authorities, the packages mysteriously showed up at my door.
Service requests were never handled in a timely manner. Whenever there were changes in the lease agreement, I was never notified. The maintenance policy used to be 24 hours (An AIMCO policy), but it changed & never told anyone. I had to go to a VP with AIMCO the management company to get maintenance issues taken care of 6 MONTHS AFTER MY INITIAL REQUEST!!!
It's really unfortunate that the management sucked so bad, because the apartment itself was really nice and I never felt unsafe. My covered parking was also a problem when I first moved in - giving my space to someone else there. One of my neighbors in the building was a real prick too, letting his 2 very large dogs run around without leashes, hit on my very married mom every time she came over, harrassed me because he felt rejected, and had the nerve to give the office personnel unwarranted complaints about me.
The buildings were settling, so I ended up with huge cracks in my walls, leaking windows that ruined some furniture & sink holes in my floor!
I wouldn't recommend this place, too many issues...
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