Covington Pointe
5330 Bent Tree Forest Dr # 316, Dallas, TX 75248
972-934-8604  save favorite
AVERAGE RATING
recommended by:
42%

overall rating:
3.2
3.3
3.28 Parking:
3.3
3.28 Maintenance:
2.9
2.88 Construction:
3.4
3.4 Noise:
3.0
3.0 Grounds:
3.2
3.21 Safety:
3.4
3.42 Office Staff:
< | >

Pros and Cons... recommend specific location, NOT AIMCO.

From: -Anonymous-
Date posted: 3/26/2007
Years at this apartment: 2005 - 2007
 
We moved in to this pace when Melinda was still the manager. The deciding factor was the perk for long term renters of $500 per year toward the down payment of a new home. 2 months after we signed an 18 month lease so we wouldn't have our rent jacked up over $40, they got rid of the program without any previous notification. That, in and of itself, is just a bad business practice.

Other cons:
1. When we moved in, we accidentally parked in the wrong spot and got our tires slashed. The management never did anything as far as we can tell. 2. Don't walk on the grass (beware the doggy mines) 3. Security is and was terrible. The gates always seem to be broken, they don't lock the walk in gate, the large number of breakins/robberies last fall. 5. Electricity cost is really high. 6. They don't change your air filters until you ask them to, so if you don't know how long an air filter lasts, get them to replace it once a month. 7. New management (not Vanessa) blames "company policy" for everything, and won't even try to make an exception, regardless of situation. Sara is always trying to get around helping and instead says things like: "It's not my decision" or "It's out of my control". My feelings: if the company can't trust her enough to make decisions for the good of the residents and uphold them, then she doesn't deserve to be managing the place.

Pros:
1. CARES team has been really nice. 2. Only one issue with noise that drew the police, and it got taken care of very quickly. 3. Security has improved. 4. They waived the pet deposit because of our personal financial issues at the time of move in.

Final result:
More cons than pros, but a lot of that could be traced to the management company.

Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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