I believe the management has changed quite a bit since I lived there. I never had any problems with getting them to respond to my noise complaint. I lived there in 2002-2003 and my neighbor downstairs decided to blast his surround sound one night so I called security and left a message. Well a few minutes, security came in the snow and took care of the issue at hand. My neighbor was pretty nice about it and actually came to apoligize about it. I actually had another complaint about the previous neighbor downstairs who's boyfriend used racial slurrs towards me and management took care of that problem as well. When I moved out is when I experienced a few problems. It took them about 3 months to return my deposit and it was an ongoing situations which of course left an ugly impression.

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