#14,776 #272 #2,535

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Kensington

15935 Knoll Trail , Dallas, TX 75248
(74 Reviews)
$1,225 - $3,425/mo
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Move-In Specials (2)

Online Leasing Promo Code: MAR2024 - $99 for application and administration fees-limited time only! - $166.00 off

FIRST FULL MONTH FREE - LIMITED TIME ONLY!

Floor Plans & Pricing

1 Bedroom

B

1 Bed, 1 Bath | 861 sq. ft.

$1,225 - $1,395

4 Available Units

See Floor Plan Details

B (TwnHm)

1 Bed, 1 Bath | 805 sq. ft.

$1,480 - $1,635

3 Available Units

See Floor Plan Details

A

1 Bed, 1 Bath | 795 sq. ft.

See Floor Plan Details

A (TwnHm)

1 Bed, 1 Bath | 739 sq. ft.

See Floor Plan Details

C2 (TwnHm)

1 Bed, 1 Bath | 977 sq. ft.

See Floor Plan Details

2 Bedrooms

E

2 Beds, 2 Baths | 1,063 - 1,085 sq. ft.

$1,580 - $3,425

4 Available Units

See Floor Plan Details

J (TwnHm)

2 Beds, 2 Baths | 1,158 sq. ft.

$1,785 - $1,920

3 Available Units

See Floor Plan Details

E (TwnHm)

2 Beds, 2 Baths | 1,092 sq. ft.

See Floor Plan Details

H (TwnHm)

2 Beds, 2 Baths | 1,103 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

B-

Review Ratings

Noise

3.0

Grounds

1.0

Safety

2.0

Office Staff

3.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Kensington Reviews

(74)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

5/9/2023

Once a luxury community and it's now a place to be avoided.

I'm truly sad about writing this review but I hope to save someone needless misery. You can sum it all up with grass that wasn't mowed for a month, trash that's not picked-up on a regular basis (filthy dumpster areas), a hot tub that hasā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2017 - 2023

    2/10/2023

    We lived here so you donā€™t have toā€¦

    If I could give this place negative stars, I would. First of all, they should be sued for false advertising because there is nothing luxury about this place. The appliances are old, a gross oatmeal color, Formica counters, vinyl floors (not hardwood), etc. Every wallā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2020 - 2021

      2/11/2021

      Very unsafe apartments. The gate is broken 80% of the time, gate code has literally not been changed once in the almost year I have lived here. Walls are paper thin. Leasing office tries to get you on any charge they can. As if allā€¦Ā See More >
        Manager

        5/27/2021

        Kensington
        Hello, we regret to see this review. Our entire team is committed to ensuring our residents are comfortable in their apartment homes and we try, as much as possible, to be work with our residents. We are disappointed you felt otherwise. Our records indicate that our team was in constant communication with you. Our industry-standard lease agreement states that we require a 60-day notice from our residents. While we want to assist as best as we can, we hope you will understand there are certain guidelines we need to follow. We have several multi-year residents who love living with us and while we wish your experience was similar, we wish you the best in your new space.
        Review Author Icon

        anonymous

        Resident ā€¢ 2018

        8/9/2018

        The day we were scheduled to move in, the apartment was not ready. Not only was the carpet still being laid, but the unit was still filthy otherwise. Even after the cleaning staff had finished, the bathrooms (walls, toilets, and showers) were still dirty withā€¦Ā See More >
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          Fallon_W

          Resident ā€¢ 2016 - 2018

          6/11/2018

          Have lived at current property for a few years and transferred through 4 richdale apartments, in two cities, and have been very pleased. Always quiet, great leasing office staff, quick maintenance, clean property and reasonable prices. I'm not much of a big chit chat neighborā€¦Ā See More >
            Review Author Icon

            ashleyrowe

            Resident ā€¢ 2016 - 2017

            6/23/2017

            The Kensington Square Apartments are a decent and affordable place to live. When I first visit, I fell in love with their model apartment and took some info with me. The next day, a leasing agent called me to let me know theyā€¦Ā See More >
              Review Author Icon

              mcmurk1

              Resident ā€¢ 2017

              4/20/2017

              Kensington Square II is well managed as far as I can tell having only moved in a couple of weeks ago. We'll see over the expanse of the eighteen month lease what transpires. Courteous, pleasant, and attentive leasing agents and an involved manager is whatā€¦Ā See More >
                Manager

                8/20/2018

                Kensington
                Hello, Thank you for the review! It is our top priority to provide our residents with the highest quality service possible. We are happy to hear that you have experienced this first hand. We truly appreciate your residency and we hope that you choose to stay with us for years to come.
                Review Author Icon

                anonymous

                Resident ā€¢ 2016 - 2017

                1/22/2017

                My wife and I have lived in this complex since last July. While the office manager has been very accommodating with us from issues that we had in our unit, the biggest concern and issue we have faced pertains to parking in this complex. Someā€¦Ā See More >
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                  wcquenie

                  Resident ā€¢ 2011 - 2016

                  7/31/2016

                  Dont rent from any Richdale property if you dont want to live a nightmare. They will gouge you when you move out. The property managers change frequently The Corporate office never calls you back unless they needā€¦Ā See More >
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                    beckymalone1214

                    Resident ā€¢ 2013 - 2015

                    6/30/2015

                    I have lived here for 2 years. I live on the complex across from Uncle Julio's-not where the leasing officer is located. **there is another complex (phase II) that's located with the leasing office about a block or so down Knoll Trail across the street.ā€¦Ā See More >
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                      mrsreed4911

                      Resident ā€¢ 2013 - 2015

                      6/7/2015

                      We lived here for 2 years after relocating from another state. The rent was very affordable for the area and for the most part, the complex is very quiet. We never ran into any major issues other than the front office not notifying us ofā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2015

                        5/30/2015

                        DON'T sign anything!!!!! BED BUG warning! This place is awful! When I first came to view the model apartment it was gorgeous plane immaculate. But when I came to preview my apartment a few days before my moving date it was dirty, disgusting, noā€¦Ā See More >
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                          Jan Browning

                          Resident ā€¢ 2008 - 2015

                          3/5/2015

                          Kensington has been a nice place to live for the past 7 years. However they lost my loyalty with their arrogance. The floor plan is spacious and the property quiet, meeting my needs nicely. And I have been a very low-maintenance tenant, always paidā€¦Ā See More >
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                            chcjones

                            Resident ā€¢ 2014 - 2015

                            1/21/2015

                            I lived in a different Richdale property prior to moving into Kensington and have had a really great experience. Office management, specifically Annah, have been outstanding at helping me get any needs taken care of quickly and maintenance requests completed ASAP. I can be particularlyā€¦Ā See More >
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                              MctintoshAB

                              Resident ā€¢ 2014 - 2015

                              1/9/2015

                              Kensington Square Apartments has been the one of the best apartments I have ever lived in. I moved in last July and have had zero issues since. Maintenance has only had to come to my apartment home once and that was to unclog my bathtubā€¦Ā See More >
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                                ckgillispie

                                Resident ā€¢ 2014

                                11/5/2014

                                Wow! The staff here is incredible!!!!!!! Couldn't be more helpful and friendly. I rented an apartment with them about 4 months ago and it was the easiest and best experience I have ever had renting anywhere. The manager Annah was amazing and the rest ofā€¦Ā See More >
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                                  honeybeeonme

                                  Resident ā€¢ 2014

                                  8/1/2014

                                  As we have only been living here a month ,I couldn't give maintenance a 5 I haven't needed them ,While moving Anna was a blessing she went out of her way to adhere to our schedule very helpful in filling out all the paperwork ,notā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2013 - 2014

                                    8/24/2014

                                    This is a horrible place to live (Phase 1). I moved from out of state, carpets were dirty and smelled of urine, bathroom smelled like a litter box, the cabinet finishes are worn off, plus dirty and greasy on the inside of cabinets. ā€¦Ā See More >
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                                      Grambeaux

                                      Resident ā€¢ 2013 - 2014

                                      7/10/2014

                                      I have been a resident of Kensington Square Apartments since October 2013. Living here has been nothing short of great. The location is ideal for dining, shopping and access to all major roads. The staff is very responsive. Just this weekā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2013 - 2014

                                        6/24/2014

                                        The staff is so dumb, they dont know anything. I have contacted the office so many times because people are not picking up after their pets and my boy friend and I are tired of doing it for lazy people. We have also steppedā€¦Ā See More >
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                                          Leeds3

                                          Resident ā€¢ 2013 - 2014

                                          3/12/2014

                                          I moved to this apartment in order to be within walking distance from work. The apartment is a good value, spacious, newer construction, with a great open floor plan. It 'feels' much larger than the 864sq ft it is. The staff have turned over threeā€¦Ā See More >
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                                            Outdoorguy

                                            Resident ā€¢ 2011 - 2013

                                            2/4/2014

                                            This place is terrible and the managment staff is the worst. I had lived there for about two years. During the middle of the hot Texas summer, the AC quit cooling and the temperature in my apartment was around 82 degress. I complainedā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2012 - 2013

                                              12/31/2013

                                              FAIR STRAIGHTFORWARD UNEMOTIONAL ONE YEAR REVIEW: Pros: * Close to great shopping, Addison, and the Dallas North Tollway * Quiet community * Twice a year resident parties Cons: * Rent Checks Stolen from night box twice ā€¦Ā See More >
                                                Review Author Icon

                                                ksull3

                                                Resident ā€¢ 2013

                                                10/29/2013

                                                DO NOT LIVE HERE. While the apartment itself is quite nice the staff is HORRID. They are completely incapable of actually providing any sort of service because all requests must be passed by "corporate" first which is some completely other entity. I should have walkedā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2012 - 2013

                                                  3/16/2013

                                                  We enjoyed living there for the most part. It's quiet and safe. But we had a MAJOR issue with our air conditioning unit for the duration of our year there. The complex replaced the entire unit once, then basically refused to fixā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Attached and Detached Garages Available
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $150. Fee: $250. Rent: $25. Restrictions: 2 Pets Maximum. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $150. Fee: $250. Rent: $25. Restrictions: 2 Pets Maximum, Breed Restrictions Apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • 9' Ceilings
                                                    • Abundant Closet and Storage Space
                                                    • Additional Storage
                                                    • Alarm
                                                    • Balcony
                                                    • Breakfast Bar
                                                    • Built-in Bookcases
                                                    • Car Wash Location on Site
                                                    • Club Rooms
                                                    • Clubhouse
                                                    • Corporate Housing
                                                    • Custom Corn Hole Boards
                                                    • Furnished Available
                                                    • Gated Community
                                                    • Golf Course
                                                    • Gourmet Kitchen
                                                    • Granite Countertops
                                                    • Landscaped Courtyards with Mature Trees
                                                    • Oak Cabinetry
                                                    • Pet-Friendly Community
                                                    • Plank Wood Floors
                                                    • Pool
                                                    • Pool View
                                                    • Private Entrances
                                                    • Roman Tubs
                                                    • Spa
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Tile Entry Way
                                                    • Valet Recycling and Trash Service
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    With this ideal location, you'll be able to hit the Galleria area or the Addison entertainment zone within minutes of leaving your apartments doorstep. The luxury rental apartments and townhomes offer you the heart of North Dallas, and the serenity of country club living as many of the homes look out to breathtaking golf course views of North Dallas' Bent Tree Country Club. Residents enjoy the green space surroundings and private courtyard views from their patios and balconies. Our apartments offer the finest luxury housing available in the North Dallas/Addison area with high ceilings, walk-in closets, and in-unit washers and dryers. Several feature attached garages and wood floors.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Richdale

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 74 number of votes by renters, Kensington is currently rated 3.1 out of 5 stars.
                                                    Kensington is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Kensington is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Kensington is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Kensington is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Kensington is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Kensington is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Richdale
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: 2 Pets Maximum
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Fee: $250
                                                    Rent: $25
                                                    Restrictions: 2 Pets Maximum, Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Online Leasing Promo Code: MAR2024 - $99 for application and administration fees-limited time only! - $166.00 off

                                                    Check Availability

                                                    Kensington

                                                    March 2024

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                                                    Kensington is a 739 - 1,158 sq. ft. apartment in Dallas in zip code 75248. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,225 - $3,425. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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