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Keystone Ranch Apartments

3653 Timberglen Road, Dallas, TX 75287
48%
Rent at Keystone Ranch Apartments and get a $200 reward from ApartmentSearch
89
Reviews
48%
Apartment Rating
56%
City Average
11/01/13
Resident

I just love this property I moved here last year and everybody has been so nice to me. The staff members are cool especially michelle and myra and if something is broken they will come fix it right away. So if… Full Review ▶

10/30/13
Resident

This place is horrible. The office ladies are clueless to anything going on , the security they claim to have is a company in south dallas and they are absolutely useless if you call about anything because they have to have… Full Review ▶

10/30/13
Resident

The manager is so nice. She has always been so outgoing and easy to speak with. I hope you will come make a right choice and lease here. Full Review ▶

10/24/13
Resident

I can tell you from experience here at keystone Ranch, that I am very happy. The change in the office has approved over the last year or so. The techs work hard, and always help me to carry heavy packages to… Full Review ▶

10/15/13
Resident

I have been here for 3 years and love it. The staff here is awesome. Especially the maintenance they are quick to fix any issues that I have in my apt. I love that they have events for the residents. We… Full Review ▶

10/14/13
Resident

Awful!!! awful!!! awful!!! Be careful. Breaks-in all the time! People renting here are low class, noisy and look dangerous. Moving out asap! Full Review ▶

10/09/13
Prospective Resident

I went and looked at the apartments on Thursday and leased a 3 bedroom. The 2 ladies in the office are so helpful. It was close to 530 pm and they were nice enough to be very patient with me and… Full Review ▶

07/22/13
Resident

i've been living here for just about 2 months and things are going well so far. I realize this place has gotten a ton of bad reviews and i can't say it's really anything special, but for the price, it's not… Full Review ▶

04/15/13
Resident

Some issues that I would mention would be the presence of stray cats. I've asked management about somehow removing them and they just brushed me off. Also, one time (after being a tenant for about 2 years, I switched employers and… Full Review ▶

04/10/13
Resident

Hate it here. I would NEVERRRR recommend this place. Dirty. Dangerous. There are better and cheaper places in the area. Attached you will find a pic of a towel that has been lying on the stairs of my apartment for about… Full Review ▶

06/25/12
Resident

The new staff needs to be fired, especially kele. This girl is rude, never speaks or greets you. She's always talking about her kids and her babysitting problems when you go inside the office. If appears she doesn't like her job… Full Review ▶

04/26/12
Resident

For starters Brandy is the only office personell that i liked during my 15month stay here in which i still have two more months to fulfill. Ashley, Misty, and Myra can kick rocks!!! This whole complex is turning into the ghetto.… Full Review ▶

12/09/11
Resident

It comming down to the end of my lease. The second I moved I realized I made a HUGE mistake signing that lease contract. One the service is okay minus the manager herself. Second NO PARKING I'm all for walking but… Full Review ▶

08/10/11
Resident

I am a Software Engineer and internet is very essential for me because I work remotely sometimes over internet.While I signed the contract with Verizon for a year I committed I will pay the bill in time and Verizon committed that… Full Review ▶

03/06/11
Resident

This is the most hostile place you can ever think about staying. I had a collection CDs worth 7000 dollars delivered to the lease office. Maria and Stephanie were the agents by then. That very evening after work i went to… Full Review ▶

01/23/11
Resident

A locator referred me to these and Im not even going to bother stepping foot into this place! Thanks everyone Full Review ▶

09/13/10
Resident

It looks nice and the people in the office will be helpful right up until the point where you sign the lease. After they get you locked in you will find that they are not willing to help you at all.… Full Review ▶

05/24/10
Resident

Hi,I want everyone to know that this is a nice apt. The landscaping is beautiful and the main office building is nice. BUT I had only been living here for 2 or 3 weeks when my Escalade was stolen. There is… Full Review ▶

05/19/10
Resident

I really like living here i have been here for just about a year now and every thing has been going so smoothly. The maintance has always fixed all my problems and the office staff really knows how to treat a… Full Review ▶

05/19/10
Resident

I moved to Keystone about a month ago from out of town. I leased online not ever seeing the apartment and the office staff made everything as simple as possible for me. When I arrived and seen the apartment it was… Full Review ▶

02/17/10
Resident

OK...I have been here two years now...I read these reviews, and I wonder what kind of tenant some of you are. I am going to remain here simply for the fact that I have not one time had any incidence with… Full Review ▶

12/04/09
Resident

IT IS WAY TO MANY EMPLOYEES POSTING GOOD REVIEWS. THE MANGER HERE IS A PIECE OF ----. AND THE APARTMENTS ARE WAY OVER PRICED. -------------- IS THE WORST ASSISTANT MANGER EVER. SHE BARELY SPEAKS ENGLISH BUT ALWAYS HAS SOMETHING TO SAY.… Full Review ▶

07/09/09
Resident

I would have to agree with the last comment listed on Keystone Ranch Apartments. Its a great place to live and the staff, especially Lily is wonderful. I have not had any problems since I have lived here. The neighborhood is… Full Review ▶

03/24/09
Resident

I feel bad to see this complex with such a low rating. I am a resident and have been here for about a year and a half and plan on staying. At first I read some of the reviews and was… Full Review ▶

08/01/08
Resident

I was told the manager was fired due to stealing money form the tenants...is this true? Full Review ▶

08/01/08
Resident

It's a shame that great web sites like this one that provide what would otherwise be a great resource for renters are bombarded with reviews posted by property employees themselves. The 4/16 response to "Driving the Good Ones Off" admits, "I… Full Review ▶

05/29/08
Resident

I lived here for two years and generally I was pleased with the apartments considering I was only paying $600 a month and they had a garage for my car. I lived right over the pool so I had to deal… Full Review ▶

04/07/08
Resident

I have been her since January and really have had no problem with the community. I have enjoyed meeting most of my neighbors and found the office staff to be very nice. Maria was great she really helped me get everthing… Full Review ▶

04/07/08
Resident

I moved in April 1st with my two sons and two daughters to a wonderful three bedroom apartment with a great courtyard view.... Prior to moving in...I was in the office on several occasions, and all times, I was always greeted,… Full Review ▶

04/03/08
Resident

Ok just this week the maintenance man that drives the golf cart was aparently checking out a female while driving in parking lot at max seed and ran over a 8 yr old child.. This child is still in hospital, COME… Full Review ▶

02/11/08
Resident

I moved to the complex in late 2007, the parking is terrible, and towing is worse, they fly in and take the automobile, and want $200.00 to get it back out of south dallas/fair park area, BIG PROBLEM! Otherwise, no real… Full Review ▶

01/27/08
Resident

Many previous entries about Keystone Ranch on this site infer that Keystone staffmembers respond anonymously to these reviews themselves. I'll leave it to you to decide, but firstly, it's common sense that nobody would vehemently argue with another's experiences unless they… Full Review ▶

01/08/08
Resident

Ok just this week the maintenance man that drives the golf cart was aparently checking out a female while driving in parking lot at max speed and ran over a 8 yr old child.. This child is still in hospital, COME… Full Review ▶

11/10/07
Resident

i am stack in an apartment that i cant even get a packing space yet they renting out covered parking my car was towed and i was force to pay 160.00 to get it back.when i went to t he leasing… Full Review ▶

11/09/07
Prospective Resident

I was in the process of looking for a new apartment in the North Dallas area when I stumbled across Keystone Ranch. When I got there I had to wait for at least ten minutes for someone to even acknowledge that… Full Review ▶

10/03/07
Resident

Keystone Ranch has a few flaws the first one is the exercise equipment never works. Management always says they are getting new equipment or getting it fixed and they never do. The second flaw is if they tell you they are… Full Review ▶

09/24/07
Resident

I've been at Keystone Ranch for over two years and the I never had a problem, and if I did the office staff has always ensured that the situation has been handled. I've enjoyed my apt more so than ones I… Full Review ▶

08/28/07
Resident

I love my new apartment. I have always had problems with moving, it never failed. This time it was very different. The leasing staff were wonderful. They had everything ready for me when it was time to move in. There help… Full Review ▶

08/07/07
Resident

My family and I lived in this Hell Hole for two years. When we first moved in, we had a guy walk into our apartment on my pregnant wife while she was all alone. The guy had mistakenly thought our door… Full Review ▶

07/29/07
Resident

This was the worst possible place to live. The management staff from top to bottom is a bunch of con artist. Beautiful model apartment but if you think that yours will look the same watch out. They usually will not let… Full Review ▶

07/03/07
Resident

I have lived in Keystone Ranch Apartments for almost 6 months. The property is beautiful. The Landscaping is always perfect. When you have company you are never ashamed to bring anyone over, because its always kept really nice. The office staff… Full Review ▶

05/22/07
Resident

THE ABSOLUTE WORST EXPERIENCE I HAVE EVER HAD IN MY LIFE!!!!!MAITENENCE WAS HORRIBLE,THE STAFF IS HORRIBLE,CUSTOMER SERVICE IS HORRIBLE...... Full Review ▶

04/16/07
Resident

I lived at Keystone Ranch from 2003-2005 and couldn't wait to get the hell out of there. Looks like I got out just in time with all the safety issues, assaults and MURDER!

When I lived over there, in the beginning it… Full Review ▶

04/13/07
Resident

First you are lied to when you move in. Second, you are nickeled and dimed for everything once you get in. The staff is rude and the maintenance is even worse. Safety is NON existant. Stay away from here! Full Review ▶

04/04/07
Resident

What do you like more? Pot-holes 4 feet around? Snotty, rude staff? Drunk drivers smashing into gates that aren't repaired for 4 months? Paying $150 more per month for the same apartment as you did a couple of years ago? People… Full Review ▶

12/06/06
Resident

I am getting out of the property pretty soon.. first when i starting living there it was assumed that trash would be picked up and that was part of the rent agreement and was than discontinued.. and second i was actually… Full Review ▶

12/03/06
Resident

We just moved out and couldn't be happier, we had such a horrible time with incompetent staff. we arrived and the apartement was filthy with hair and dirt in drawers. the air conditioner went out in the middle of summer and… Full Review ▶

11/06/06
Resident

THERE IS NO SAFETY!!! PEOPLE ARE GETTING ROBBED AND KILLED AND THE OFFICE CONCEALS THE INFORMATION. ONLY A SELECTED FEW ARE PRIVY.... WHAT DOES THAT SAY ABOUT THE STAFF. BESIDES UNINFORMED YET NOSEY. AND LETS NOT FORGET THE INCOMPETANT MAINTENACE STAFF,… Full Review ▶

10/30/06
Resident

come on people, take a look around, we are the best looking property on the block, best yard, office staff is so nice to EVERYONE, do your part and you wont have to have notices on your door that piss you… Full Review ▶

10/29/06
Resident

just wanted to say thanks to the staff at Keystone Ranch, i just moved here from Ohio with my girlfriend, they did everything to help us with documents being faxed, mailed back and forth. I lease an apartment sight unseen, because… Full Review ▶

09/01/06
Resident

First of all, to the person that described the place "beautiful" and "lovely" and "nice", you are not fooling anyone - you MUST be management.

I truly believe the manager is a crook and have considered legal action. Full Review ▶

08/30/06
Resident

The apartment manager(----) is a crazy witch, making false accusations and yelling at tenants. Gates rarely function, resulting in a lot of auto theft and break-ins. Sprinklers on grounds are always broken spraying residents when using keypad at gates and when… Full Review ▶

08/14/06
Resident

me and my roommates have been in now for a year, and we can not wait to move.. the air conditioning is never working in the main bed room, and the maintanence people just said to close more vents off.. that… Full Review ▶

07/13/06
Resident

Keystone Ranch is a really attractive property. Love the floor plan and had a nice transition moving in. Love the management too. But, you have to remember that you will have neighbors too. There has been a big change in the… Full Review ▶

05/10/06
Resident

When I lived at Keystone Ranch, the office staff were very sweet, even when they were slow in resolving issues. HOWEVER, upon my moving out, their personalities changed.

I left my apartment, admittedly, with trash and cleaning needed. I was working two… Full Review ▶

05/01/06
Resident

The apartment complex is nothing like it was when I first moved here. It is totally run down and let go. Money is not put back into the property to maintain the grounds or even the fitness center.

We used to… Full Review ▶

12/26/05
Resident

Upon driving up Keystone Ranch is a beautiful property. I have say I have lovely neighbors for the most part, a few set trash outside there doors and it stays there for days/nights and nothing is ever done about it but… Full Review ▶

11/19/05
Resident

I just renewed my lease for another year a couple months ago and I did it becuase I realized Keystone isnt that bad at all. It's far from being the Ghetto and it is definitly not run down in any way.… Full Review ▶

11/16/05
Resident

All I have to say is do not move here. If you move here you will be sorry. The management is the worst . The are crooks they are liers and the manager and the maintence man are related so they… Full Review ▶

10/28/05
Resident

I will officially have been here for a year at the end of November and i can "honestly" say this has been a pleasant experience. I believe most people only write reviews because they didn't get something their way and they,… Full Review ▶

09/14/05
Resident

I move to Keystone Apartmant from the Gate of Franksford Spring, A step down because I was in processing of saving and buying a home. The Frist week my air went out.I didn't have air for 9 day in Texas hot… Full Review ▶

08/29/05
Resident

I was once a resident at Keystone and to be honest, I had the worse experience in my entire life. However, The african-american who works there was so so nice to us. We loved her so much but it was her… Full Review ▶

07/26/05
Resident

For the most part my two year stay here was pleasant and trouble-free. Parking is definitely a big problem, I had to finally rent a space to have a guaranteed spot when I would get home late from work. I only… Full Review ▶

07/11/05
Resident

At first, it seemed everything was great, I came in, took a look and said sign me up! Then, once I actually started LIVING here, yikes. This place looks clean most of the time, but come trash days, it is HORRIBLE.… Full Review ▶

06/20/05
Resident

I visited Keystone Ranch and found the apartments to be very attractive. The office staff was great. The treated me like family. The answered all my questions. I felt really pleased even thou I read all the comments listed. Full Review ▶

05/26/05
Resident

Trashy, noisy, crappy, trashy, broken-down garage doors, trashy, questionable folks living here, no parking, trashy, flea-infested.

Management = except for the African--------- lady, they are the ultimate in mismanaging this place

Wouldn't recommend it to my dog's fleas - which, by the way,… Full Review ▶

04/26/05
Resident

Mary needs to go. She does not know how to talk to People nor does she handles her business right. She let's people move in that owe the Complex money. Nothing works. If you call in a work order forget it.… Full Review ▶

03/12/05
Resident

I AM NOT A RESIDENT AT KEYSONTE I ALMOST WAS BUT THAT RUDE OBNOXIOUS MANAGER MADE ME THINK 2X BEFORE I LEASED THERE. I AM JUST TRYING TO SAVE U A HEAD ACHE. Full Review ▶

09/27/04
Resident

I have live in my apartment for about three months now i am have to say that while i am home(i call me apartment home) i enjoy it..i am 18 living with my 20 yr old roomy and we are pleased… Full Review ▶

09/26/04
Resident

Full Review ▶

09/20/04
Resident

We are getting ready to move out after a 13 mo. lease. The only reason we are moving is that we needed a place that has Comcast and Keystone doesn't.
The noise level is avg. for an apt complex. I have had… Full Review ▶

08/13/04
Resident

I lived there sometime last year. Paid 1300.00 a month for a three bedroom apt that had major problems. The garbage disposal didn't work, the a/c didn't cool, and my bedroom walls were two differnt colors. Oh yeah, and the gate… Full Review ▶

07/09/04
Resident

I have been there for 4 months and they won't help you with anything. I have always paid my rent before the date and I have picked up TRASH from other people! Always loud music playing, and kids on motorcycles! There… Full Review ▶

07/01/04
Resident

There is always trash lying around in the hallways every day not only on trash pickup days. The pool looks nice, but all the pool funiture is broken and can be a safty hazord. Young kids driving motorcycles through the parking… Full Review ▶

06/27/04
Resident

If you really want to get in shape this is the place to live with having to park clear accross the other side of the complex to find a spot. We had a major bug problem in our apartment and never… Full Review ▶

06/17/04
Resident

I liked living at keystone ranch, there was hot chicks, pool was cool, free tanning and its close to everything I liked. The things that pissed me off was the gym sucked, the staff was rude most of the time(except the… Full Review ▶

06/15/04
Resident

I just dealt with the mindless staff and the manager that really could care less about this place and it was not productive, to say the least. So I took my complaint to the managing company and they were of less… Full Review ▶

06/08/04
Resident

Management is inattentive. They have signed an exclusive agreement with Yahoo DSL so that renters do not have a choice in DSL service. They are receiving a kick back from yahoo for this. This was confirmed by Glory Regan (DM for… Full Review ▶

05/03/04
Resident

Hey Loving.. you must be the manager or the couple they hired to Full Review ▶

04/19/04
Resident

My husband and I had been searching for an apartment community for quite some time before we made our decision to move to Keystone Ranch. The staff there was so warm and helpful, they made our visit a memorable one in… Full Review ▶

03/27/04
Resident

One word sums up this place, HELL! Yeah, the management staff there will make your life a living hell if you live there!

My sister and I lived there back in 2002 when we had a one bedroom and we… Full Review ▶

03/03/04
Resident

I have lived at Keystone Ranch for two years and am literally counting down the days until I can get into my new apartment!!

At first, I loved the complex, but now I can´t stand to go home everyday. Here… Full Review ▶

03/01/04
Resident

I just found this site, thus the reason for the late posting. My fiance and I moved in to Keystone Ranch with our 4 month old daughter in June of 2001 and signed a 1 year lease. By the end of… Full Review ▶

02/11/04
Resident

Mary the manager is jaded from being in the game too long. The blonde chick is horrible at following through on promises--actually everyone is horrible at doing their job.

So, here is my suck list:
the management SUCKS
the waking… Full Review ▶

01/26/04
Resident

Don´t let the low price fool you. The effort and hassle of correcting the management´s deficiencies will make you wish you had paid more elsewhere.
3 - 4 times a month I receive an "amount due" notice on my door for… Full Review ▶

01/06/04
Resident

This place sucked. I became so fed up, I bought a house. Every now and then, I have to drive by the complex, and I'm so glad I don't live there anymore. As for the lady that paid $1300/month for her… Full Review ▶

12/08/03
Resident

I moved in December 2001 and it was great at the beginning... but constant changes in managers and personnel have made the place a complete ghetto. They are letting just about anyone in! Neighbors were fighting in public slinging bottles of… Full Review ▶

12/08/03
Resident

Do not move in if you value where you live. I have had so so many problems with management it is not even funny. They cannot even use proper English. The manager has changed since I moved in and this one… Full Review ▶

08/21/03
Resident

If you have seen the movie fast and the furious ya know racing ultra loud music cops immenent treat of violance etc.. then you have a picture of what its like living in this apartment complex, a getto in the making,… Full Review ▶

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