Lakeside at Walnut Hill formerly Summerlake Village
AVERAGE RATING
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Understandable
From: -Anonymous-Date posted: 7/18/2004
Years at this apartment: 2002 - 2004
I live here now and it has been an ok, but perplexing journey. My fiance and I have been living here for two years and it is understandable that everything is getting a little better, but not much so much that I would recommend it to one of my friends. I mean this is an ok place to live, but even we are about to move because it is not as great as it should be for as much as you are charged. Some of the things that go on here do seem a little crooked and are very upsetting. I am not trying to down this complex, because they have done a lot of great things since previous management, but there are a lot of things that people tend to overlook. I understand that it is not their responsibility to take care of some things that happen, but shouldn't you at least try if you claim to care about your residents. I called Viterra Energy not too long ago and the customer service agent told me that they just bill residents they do not control the electricity and the apartment complex can turn them off whenever they feel you are too behind, even if you try to make a small payment to do the best that you can. Doesn't anyone pay attention to things like this that happen to residents. I have seen these notices everywhere on residents doors and they have even turned some residents electricity off because they could not make half of the payment. I understand that this is a business and they have to take care of these issues, but coming to peoples doors to lock them out of their houses for an overdue electric bill is a little much. I enjoyed staying here, but when situations like these arise, how the management handles them is what you should really pay attention to, not how much they have changed the lanscaping of the apartment grounds and how thy have added community activities. All I can say is if you are thinking about it pay close attention to the way you are treated and base your decision on that, not how pretty and big the complex is. That will make it so much easier, because if they seem fake and too eager to sell, then they are. Don't let those great smiles fool you, because looks are very deceiving.
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