Manor House Apartments
#13,988 #252 #2,398

What is epIQ?

Manor House Apartments

1222 Commerce St, Dallas, TX 75202
(120 Reviews)
$1,130 - $2,425/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Get off App & Admin Fees plus up to $1,000 off your first full month s rent! *Offers subject to change. Some restrictions may apply. Contact office ...

Show More

Floor Plans & Pricing

Studio

Griffin

Studio, 1 Bath | 537 sq. ft.

$1,130 - $1,905

3 Available Units

See Floor Plan Details

Studio

Studio, 1 Bath | 615 sq. ft.

See Floor Plan Details

1 Bedroom

Bryan

1 Bed, 1 Bath | 760 sq. ft.

$1,250 - $1,955

10 Available Units

See Floor Plan Details

Akard

1 Bed, 1 Bath | 722 sq. ft.

$1,200 - $1,830

3 Available Units

See Floor Plan Details

Commerce

1 Bed, 1 Bath | 741 sq. ft.

$1,275 - $1,920

3 Available Units

See Floor Plan Details

2 Bedrooms

Field

2 Beds, 2 Baths | 1,051 sq. ft.

$1,615 - $2,425

1 Available Unit

See Floor Plan Details

Dallas

2 Beds, 2 Baths | 905 sq. ft.

See Floor Plan Details

Elm

2 Beds, 2 Baths | 1,066 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

D-

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

21.5 days

View Community Timeline
View Community Timeline

Manor House Apartments Reviews

(120)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospectiveVisited 2024

2/18/2024

The Manager is Fake

This is how the manager Randy Wood actually is. He feels the need to harass me and accuse me of whatever he made up in those recordings. He is a wife beater and it’s clear in these messages to me how he treats women. I’ve… See More >
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    8/30/2023

    You have to be out of your mind to live here!!!

    Roaches roaches and more roaches. How can you be happy living with roaches. Even if you are the cleanest person in the world that would not help. It’s INFESTED. Orkin comes daily and they can’t stop them. Even if you spray bug killer daily they… See More >
      Manager

      9/3/2023

      Manor House Apartments
      Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (214) 748-1556. We look forward to hearing from you.
      Review Author Icon

      anonymous

      Resident 2015 - 2022

      6/4/2022

      Not Good

      This used to be a great place to live until Harbor Group bought the building. The listings for this building say we have electric thermostats, a pool, a clubhouse, grills, a business center, energy efficient appliances, an ATM. Thermostats are supposed to turn off the… See More >
        Manager

        7/1/2022

        Manor House Apartments
        Good afternoon, I am very sorry to hear that your living experience at Manor House has been anything short of exceptional. We strive to provide wonderful customer service to our residents and are always available to address any concerns that you may have. I apologize if the wording regarding the thermostats is confusing, we are not stating that we have smart thermostats but we do offer electric thermostats. In regards to the 25th floor which includes our pool space, clubhouse, grills, and business center, you are correct that there was a fire in March that destroyed the entire space. We have been working closely with insurance and contractors over the last several months. We did finally receive approval from the insurance adjustors to begin work in that space, with demolition being the first phase, which is currently underway as of June 2022. We are very excited to get those spaces completed and share the enhancements that we are adding to all the spaces notated. We do offer energy-efficient appliances and have them in many of our upgraded apartment homes, please reach out to our leasing office if this is something that you may be interested in. I am not aware of any theft being reported in the laundry facility but would be happy to look into that further if you have any more information to share. We offer weekly pest control services to our residents and treat common spaces weekly as well. Please let us know if you personally have something you would like addressed, and we will get that taken care of for you. We look forward to hearing from you and appreciate your feedback. Thank you, Your Manor House Team
        Review Author Icon

        anonymous

        Resident 2019

        8/25/2019

        I used to love this place until the new owners. They've raised rents, reduced services and the office staff is delusional and abusive. The website content makes no sense or is just wrong. They hired a overnight security guy who spent 90% of his time… See More >
          Review Author Icon

          unhrenter987

          Resident 2019

          7/21/2019

          Manor House has been my most positive leasing experience to date. Everything from applying, moving-in, and daily living here has been seamless ... only downside is that valet parking in the garage (independent from and not owned/operated by Manor House) can be slow sometimes. Maintenance… See More >
            Review Author Icon

            chrisace2002

            Resident 2018 - 2019

            7/2/2019

            Apartment full of bugs, management companies switched and the new company puts fraudulent charges on your account when you decide to leave. I moved to the apartment in June, I never got a full copy of lease except the signed page, never had online access… See More >
              Review Author Icon

              anonymous

              Resident 2015 - 2019

              6/11/2019

              Manor House is downtown ------ mobster like company. Not personal. Previous owners and mgmt. Great and personal. Now it is awful the photo gallery is deceptive. It is the low end downtown. Dangerous not safe. Zero security . Not a real concierge. Neve on desk… See More >
                Review Author Icon

                Sydney_G144

                Resident 2018 - 2019

                5/1/2019

                Between the beautiful remodel of the entire building, the wonderful and honest staff, and the productive Maintence team- I can't imagine living anywhere else! Absolute prime location, great staff and security, and even some of the best neighbors I've ever had! So thankful for ---------… See More >
                  Review Author Icon

                  anonymous

                  Resident 2011 - 2018

                  6/3/2018

                  I loved this building when I first moved in. But the honeymoon stage is long gone. Honestly, I would have moved out a long time ago if it wasn't for me working within walking distance. The hallways aren't kept up. There are stains in the… See More >
                    Review Author Icon

                    anonymous

                    Resident 2016 - 2017

                    6/3/2018

                    I lived in Manor House apartments for 15 months starting in August 2016. This was my first experience living in a downtown apartment building, plus my first time living in Dallas. The staff were all very good and always helpful, this included the leasing office,… See More >
                      Review Author Icon

                      cmgdeherrera

                      Resident 2018

                      3/26/2018

                      Staff sucks. They are white trash. Just nasty with no manners, there was an artificial red-headed wanna be girl. Then there is the smelly jason something. They are just gross people. They have a light in them that is dim and will remind you of… See More >
                        Review Author Icon

                        CFGriffin

                        Resident 2016 - 2017

                        6/9/2017

                        We started with a 3 month lease and liked it so much we stayed for 14 months until we moved away from downtown. It is the only place I will live if we move back to downtown because the people make it a happy… See More >
                          Review Author Icon

                          RachelSK

                          Resident 2010 - 2015

                          6/2/2015

                          I have lived at Manor House for almost 5 years and only two things will get me to leave this awesome complex: buying a house or moving out of Dallas. The highlights: INCREDIBLE staff. From front desk to leasing agents to very prompt, professional and… See More >
                            Review Author Icon

                            anonymous

                            Resident 2014 - 2015

                            6/1/2015

                            It's just gone downhill. Elevators are broke half the time, no credit card machine for rent payments, and now the phone to the concierge phone is broken so good luck getting food delivered. It's like they don't care anymore! Plus, the gym is an absolute joke.… See More >
                              Review Author Icon

                              anonymous

                              Resident 2014 - 2015

                              1/26/2017

                              Terrible building, awful living conditions. The elevators break down constantly. The laundry facilities either don't work or do work and ruin your clothes. You hear everyone and everything at all hours. The parking garage smells horribly because the dumpsters are riight… See More >
                                Review Author Icon

                                HonestReviewer2015

                                Resident 2012 - 2015

                                1/10/2015

                                I've lived at Manor House for over 2 years. Roaches, roaches, roaches!!! In the bathroom, in the kitchens, in the hallways, garbage areas and coming under the doors. No laundry hookups in any apartment, and a laundry facility which is broken or full more… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2011 - 2014

                                  11/21/2014

                                  I was living at Manor House for quite a long time, i had never been more disappointed than i am right now, the place is infested with "bed bugs" and "Roaches" personally i think that the comments that say that dont have bug or roaches… See More >
                                    Manager

                                    11/21/2014

                                    Manor House Apartments
                                    This is the 3rd time you have posted your anonymous review. As we have stated on your previous review, Manor House provides pest control services to all residents on a weekly basis. Unfortunately, pest problems such as the presence of roaches will typically occur due to poor housekeeping habits. This problem can be further compounded by preventing management from accessing the unit for proper treatment. The management staff at Manor House prides itself on providing exceptional service to all of its residents, and we work hard to ensure all of our residents enjoy living here at Manor House. The presence of a bed bug is not determined by the cleanliness of the living conditions; in fact they are often found in five-star hotels including luxury apartment rentals. Bed bugs are pests that choose their "victims" out of opportunity and when this occurs we work hard to quickly and effectively address the issue.
                                    Review Author Icon

                                    Imanurbandweller

                                    Resident 2010 - 2013

                                    11/13/2014

                                    I lived in Manor House for three years from 2010 to 2013 until I moved to another state. This is a wonderful complex in the center of the city. My apartment had a gorgeous view (see attached) and I had quick access to… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2014

                                      11/13/2014

                                      I've been at Manor House since May. I love it here. I think they do a great job with pest control. I have not seen one roach or bug in my apartment. I don't know where people say they are seeing them. I don't. I… See More >
                                        Review Author Icon

                                        Runner2015

                                        Resident 2014

                                        11/12/2014

                                        We have a couple months under our belt at the Manor House and have really enjoyed so far. No bug issues to speak of and the community is proactive and consistent with pest control treatment to avoid issues. We have noticed that some folks will… See More >
                                          Review Author Icon

                                          Workerant25

                                          Resident 2014

                                          11/12/2014

                                          We have a couple months under our belt at the Manor House and have really enjoyed so far. No bug issues to speak of and the community is proactive and consistent with pest control treatment to avoid issues. We have noticed that some folks will… See More >
                                            Review Author Icon

                                            jeff329

                                            Resident 2011 - 2014

                                            11/11/2014

                                            Lived there 3 years. Loved it as it was always clean and felt very safe. Also loved it being downtown as it was such a hip and trendy place.

                                              Review Author Icon

                                              Turner1982

                                              Resident 2013 - 2014

                                              11/11/2014

                                              I have lived here for 2 years and have not seen any bugs at all. From what I know is that if you have any kind of bugs for that matter, then you bring them in yourself. New laundry room is fantastic compared to… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2012 - 2014

                                                11/7/2014

                                                This complex of apartments is the worst place i've been living in... The place is infested with ROACHES and BED BUGS and some other disgusting insects!!! They dont take care of those issues, they want us to pay for fumigating their own complex, i fumigated… See More >
                                                  Manager

                                                  11/13/2014

                                                  Manor House Apartments
                                                  Manor House provides pest control services to residents on a weekly basis. Unfortunately, pest problems such as the presence of roaches will typically occur due to poor housekeeping habits. This problem can be further compounded by preventing management from accessing the unit for proper treatment. The management staff at Manor House prides itself on providing exceptional service to all of its residents, and we work hard to ensure all of our residents enjoy living here at Manor House. The presence of a bed bug is not determined by the cleanliness of the living conditions; in fact they are often found in five-star hotels including luxury apartment rentals. Bed bugs are pests that choose their "victims" out of opportunity and when this occurs we work hard to quickly and effectively address the issue.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2009 - 2014

                                                  7/19/2014

                                                  When I first moved in, I absolutely loved it. So much history in this building! Then 6 mos later, the newness wore off and I started realizing so many things off about this place. Concierge is such a great concept -- if they are there to help… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • 24-Hour Valet Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited. . Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited. . Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Door Man
                                                    • Clubhouse, Rooftop Pool, and BBQ Area
                                                    • Controlled Access
                                                    • Convenient to the AT&T Discovery District
                                                    • Exclusive Fitness Center
                                                    • Fitness Center
                                                    • On-site 24-Hour Maintenance
                                                    • Short Term Lease Available
                                                    • Views of Dallas Skyline
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome to Manor House, a residential community featuring Studio, One & Two bedroom apartments in Dallas, TX. Spacious layouts and amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining and entertainment options. Are you looking for an apartment for rent in Dallas, TX? Contact our friendly, professional office staff to schedule a tour today.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Harbor Group Management

                                                    B-
                                                    B-
                                                    Communities
                                                    206

                                                    Questions & Answers (2)

                                                    LLivingston
                                                    Asked on: 03/05/2019
                                                    Q: Are you an Apartment Community that goes by individual income?
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 120 number of votes by renters, Manor House Apartments is currently rated 3.5 out of 5 stars.
                                                    Manor House Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Manor House Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Manor House Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Manor House Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Manor House Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Manor House Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 21.5 days to their community reviews in the past year.
                                                    Harbor Group Management
                                                    Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Get ½ off App & Admin Fees plus up to $1,000 off your first full month’s rent! *Offers subject to change. Some restrictions may apply. Contact office for details.

                                                    Contact Property

                                                    Manor House Apartments

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Manor House Apartments is a 537 - 1,066 sq. ft. apartment in Dallas in zip code 75202. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,130 - $2,425. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.