Renaissance at Preston Hollow
#13,184 #231 #2,275

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Renaissance at Preston Hollow

8600 Thackery, Dallas, TX 75225
(67 Reviews)
$1,734 - $15,837/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 902 sq. ft.

$1,734 - $8,521

1 Available Unit

See Floor Plan Details

A2

1 Bed, 1 Bath | 951 sq. ft.

$1,804 - $11,517

1 Available Unit

See Floor Plan Details

A3

1 Bed, 1 Bath | 1,167 sq. ft.

See Floor Plan Details

A4

1 Bed, 1 Bath | 1,045 sq. ft.

See Floor Plan Details

A1S

1 Bed, 1 Bath | 1,027 sq. ft.

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,249 sq. ft.

$1,923 - $12,175

5 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,229 sq. ft.

$2,083 - $7,456

3 Available Units

See Floor Plan Details

B5.1

2 Beds, 2 Baths | 1,790 sq. ft.

$3,064 - $9,312

3 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,293 sq. ft.

$2,198 - $13,239

1 Available Unit

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,417 sq. ft.

$2,333 - $4,007

1 Available Unit

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B3L

2 Beds, 2 Baths | 982 sq. ft.

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B5.2

2 Beds, 2 Baths | 1,835 sq. ft.

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,835 sq. ft.

$2,935 - $15,837

1 Available Unit

See Floor Plan Details

C2

3 Beds, 2.5 Baths | 1,885 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

D+

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

2.0

Maintenance

2.0

Neighborhood

3.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

102.5 days

View Community Timeline
View Community Timeline

Renaissance at Preston Hollow Reviews

(67)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2013 - 2023

9/7/2023

AWFUl PLACE FOR SENIORS

My mother and father haves lived here for ten years and I am beyond disappointed in the current living conditions they are in. The community manger, Christine never returns any of my calls or emails upon request. Sidd can be helpful but is very easily… See More >
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anonymous

Resident 2022 - 2023

3/28/2023

A war zone

Rental office gave no notice of complete remodel/demolition to residents signing leases. No security at all. Gates open all the time. No cameras in garage lead to thefts of catalytic converters, etc. They let tenants play loud music all day and night without consequence. A… See More >
    Manager

    3/30/2023

    Renaissance at Preston Hollow
    Hello, and thank you for your review of our community. While we are sad to hear your experience, all new and renewing residents sign a construction addendum upon moving in or renewing their lease contract with us. We also held a town hall meeting in September explaining the renovations that were beginning. If case if a resident was not able to attend the town hall, we sent an email out recapping and explaining all the details discussed in the town hall for residents to review. We also have not had any recent reports of vehicle damage. If this is the case for you, please contact us and we will be glad to discuss the situation with you. Cameras and drive in gates cannot prevent any theft from accruing, as crime has no address and can happen at any time at any given place. Drive in gates are there for access and not resident security. We also, if reported to us of any loud disturbances will remedy the noise complaint in a timely manner. We hope you will come in to speak with us and correct any issues that can turn your experience into a positive one. Feel free to come by the leasing office or contact us 469-547-4400.
    Review Author Icon

    asharim

    Resident 2020

    9/11/2020

    I've had a great experience so far at RAPH. The staff is very responsive, the complex is queit and kept very clean, the pools are awesome (they have BBQ grills available), and our puppy loves the dog park!… See More >
      Manager

      6/2/2022

      Renaissance at Preston Hollow
      Hi Asharim, we are very happy to have provided you with such a positive experience! We hope to see you soon!
      Review Author Icon

      Jhalper

      Resident 2020

      9/11/2020

      We have had an overall positive experience at RAPH. The pools are great and our puppy really enjoys the dog park area. The apartment is quiet and our neighbors are so friendly. The management team has been very helpful with issues that have come about… See More >
        Manager

        6/2/2022

        Renaissance at Preston Hollow
        Jhalper, thank you for your kind review; we are happy to pass along your comments to the team here at Renaissance at Preston Hollow!
        Review Author Icon

        Ndpearman1

        prospectiveVisited 2020

        9/11/2020

        I am in a relationship with Linzo83 and this spend a lot of time at the Renaissance. It is a great place to live- very quiet and calm and wonderful amenities. I have enjoyed my time staying with Linzo83 at the Renaissance and the access… See More >
          Manager

          6/2/2022

          Renaissance at Preston Hollow
          Ndpearman1, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
          Review Author Icon

          Linzo83

          Resident 2020

          9/11/2020

          I've lived here for 4 years, and this is the best place overall out of 5 apartment complexes in Dallas! It is a community of older residents, so there is less going on. The staff goes beyond the call of duty in my opinion. There… See More >
            Manager

            6/2/2022

            Renaissance at Preston Hollow
            Linzo83, thank you for your kind review; we are happy to pass along your comments to the team here at Renaissance at Preston Hollow!
            Review Author Icon

            Andrea_C848

            Resident 2020

            9/11/2020

            For the year that we have been living in this community we have absolutely loved it! Staff and manager are always very friendly and approachable and fast at addressing any concerns. The area is family friendly friendly and safe. We are glad we made this… See More >
              Manager

              6/2/2022

              Renaissance at Preston Hollow
              Hi Andrea_c848, thank you so much for your positive comments about Renaissance at Preston Hollow!
              Review Author Icon

              David_B768

              Resident 2020

              9/11/2020

              We have been here only for a few weeks but feel already at home. The staff has really helped us a lot and has been always extremely kind with us. Fantastic amenities, specially the pool! We had a great welcome from our neighbors and the… See More >
                Manager

                6/2/2022

                Renaissance at Preston Hollow
                Hi David_b768, we are very happy to have provided you with such a positive experience!
                Review Author Icon

                DMH2233

                Resident 2019 - 2020

                9/11/2020

                This is such a great community! It is so nice, quiet and peaceful! The staff is wonderful and I love being in a place where you feel like you have solid consistent neighbors who really make this place feel like home. Having moved from the… See More >
                  Manager

                  6/2/2022

                  Renaissance at Preston Hollow
                  Dmh2233, we are so happy to read such a great review about Renaissance at Preston Hollow!
                  Review Author Icon

                  dhartlieb

                  Resident 2020

                  9/11/2020

                  We are currently in the first month of residence and getting more comfortable by the day. The staff was extremely accommodating of our unique move in situation which is an added bonus. Strong amenities, located within a great neighborhood. Highly recommend!

                    Manager

                    6/2/2022

                    Renaissance at Preston Hollow
                    Thank you again for taking the time to let us know how we did. We hope you have a great day!
                    Review Author Icon

                    Kendall_S905

                    Resident 2014 - 2020

                    9/11/2020

                    I have lived at the RAPH for over 7 years! I started out in a large on bedroom and then when I got married we moved to a two bedroom. The location is fantastic and the grounds are always maintained. The two managers, Rhonda and… See More >
                      Manager

                      6/2/2022

                      Renaissance at Preston Hollow
                      Hi Kendall_s905, thank you so much for your positive comments about Renaissance at Preston Hollow!
                      Review Author Icon

                      KLS33

                      Resident 2020

                      9/11/2020

                      I absolutely love the community here at the Renaissance at Preston Hollow! Rhonda helped us find the perfect home and has been a HUGE help throughout the entire process. The location is beautiful and quiet, surrounded by a wonderful neighborhood. We have two great pool… See More >
                        Manager

                        6/2/2022

                        Renaissance at Preston Hollow
                        Kls33, thank you for your kind review; we are happy to pass along your comments to the team here at Renaissance at Preston Hollow!
                        Review Author Icon

                        anonymous

                        Resident 2018 - 2019

                        2/26/2020

                        Terrible experience. Staff and maintenance are both incompetent. They had several property managers in just the short time I lived there. Parking garage leaks when it rains so you get wet walking to and from your car. Rent is too high for what you are… See More >
                          Manager

                          6/2/2022

                          Renaissance at Preston Hollow
                          Hi there, I would like to get some more details about your experience with us. We hope you are willing to give us another chance. Please reach out to us at (469) 306-4397 so we can work towards a resolution.
                          Review Author Icon

                          anonymous

                          Resident 2019

                          8/31/2019

                          The staff here is wonderful. Rhonda and Pam took care of all questions and concerns my wife and I had moving in. They were attentive and very accommodating during every step of the way. Their superior service was a huge reason why we chose to… See More >
                            Manager

                            6/2/2022

                            Renaissance at Preston Hollow
                            Anonymous, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
                            Review Author Icon

                            anonymous

                            Resident 2019

                            5/20/2019

                            I love living here. I enjoy the common areas in the office for residents and the property is very clean. The Gym equipment is really nice. The coffee machine has a kinds of different latte choices and good cookies!! The staff is very friendly and… See More >
                              Manager

                              6/2/2022

                              Renaissance at Preston Hollow
                              Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Renaissance at Preston Hollow!
                              Review Author Icon

                              iDeviceDev

                              Resident 2018

                              2/16/2018

                              This property used to be nice, but now it's a dump. The gates that surround the complex are often broken, so anyone can get in. They never replace the grass surrounding the community or within the community. When you're touring the grounds, look at the… See More >
                                Review Author Icon

                                anonymous

                                Resident 2017

                                12/1/2017

                                I have lived her for about six months. My experience has been excellent. The people in the office are great and I cannot say enough about maintenance. My only regret is I did not move here sooner. The apartment is beautiful and I love my… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2017

                                  11/5/2017

                                  The location is amazing!!! The service is amazing!!! My apartment is amazing!!! It goes without saying I am a very happy tenant at RPH!!! I've even referred two of my friends that now call this community home. It's got a great mix of people and… See More >
                                    Review Author Icon

                                    Donna_D225

                                    Resident 2015 - 2017

                                    11/4/2017

                                    We've lived at the Renaissance at Preston Hollow for three years, and we couldn't have made a better choice. Our apartment is extremely comfortable and spacious, with a nice patio and full-sized washer and dryer. We find the residents quite friendly, which provides a warm… See More >
                                      Review Author Icon

                                      Jessie_Z

                                      Resident 2016 - 2017

                                      9/1/2017

                                      Very disappointed with the lack of response from the apartment office regarding renewing my lease. I have been a tenant for almost a year now with no complaints or requests, even with the poor location of my apartment unit. It's unfortunate that when a good,… See More >
                                        Review Author Icon

                                        anonymous

                                        Resident 2013 - 2016

                                        4/16/2016

                                        This place is horrible! And the property manager is the worst part! DO NOT LIVE HERE!

                                          Review Author Icon

                                          ane062000

                                          prospectiveVisited 2016

                                          3/4/2016

                                          I have been looking at places to rent over the past month and I have finally decided to go with the Renaissance at Preston Hollow. After looking at several properties what swayed me to choose the Renaissance was the service and friendly atmosphere the complex.… See More >
                                            Review Author Icon

                                            anonymous

                                            Resident 2014 - 2016

                                            2/5/2016

                                            We have lived in one of the townhouses here for 1 1/2 years and have been very happy. The office and maintenance staffs are professional, they address any requests promptly and are pleasant to work with. We feel very safe here. The workout room is… See More >
                                              Review Author Icon

                                              anonymous

                                              Resident 2014 - 2016

                                              2/1/2016

                                              I have lived in many apartment communities in my time, and will say without a doubt this is one of my more pleasant experiences. The grounds and landscape are kept in pristine conditions, you can tell there is actual effort put into the property. My… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2015 - 2016

                                                1/8/2016

                                                I love living here. The office staff is very friendly and professional. They are always prompt to fix any issues i have in my home. I will definitely be renewing my lease.

                                                  Features & Amenities

                                                  Pets
                                                  • Cats Allowed
                                                    Pet Limit: 1
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Pet Limit: 1
                                                    Less Info
                                                    More Info
                                                  • Animal type not listed Allowed
                                                  Other
                                                  • Business Center
                                                  • Clubhouse
                                                  • Fitness Center
                                                  • Pool
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                                                  Leasing

                                                  For a limited time only, get up to two months free on select apartment homes. Restrictions may apply. Contact the Leasing Team for more details. The Renaissance at Preston Hollow offers 11 spacious and thoughtfully designed floor plans. Choose from one, two, or three-bedroom homes, all offering spacious living areas, perfect for entertaining. Inside your home you ll find impressive features such as beautiful crown molding, stylized arched doorways, and gourmet kitchens. One quick look and you ll see that these Dallas luxury apartments exude class and comfort in every detail, inside and out.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 11:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  B+
                                                  B+
                                                  Communities
                                                  3212

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  Based on 67 number of votes by renters, Renaissance at Preston Hollow is currently rated 3.8 out of 5 stars.
                                                  Renaissance at Preston Hollow is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Renaissance at Preston Hollow is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Renaissance at Preston Hollow is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Renaissance at Preston Hollow is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Renaissance at Preston Hollow is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  Renaissance at Preston Hollow is rated 2/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 50% of their community reviews in the past year.
                                                  Managers have replied within 102.5 days to their community reviews in the past year.
                                                  Greystar
                                                  Cats Allowed
                                                  Pet Limit: 1
                                                  Dogs Allowed
                                                  Pet Limit: 1
                                                  Animal type not listed Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  3 Beds, 2.5 Baths

                                                  March 2024

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                                                  Renaissance at Preston Hollow is a 902 - 1,885 sq. ft. apartment in Dallas in zip code 75225. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,734 - $15,837. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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