#7,978 #122 #1,338

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The Dylan

4533 Cedar Springs Road, Dallas, TX 75219
(41 Reviews)
$1,160 - $2,695/mo
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Move-In Specials

Now Offering One Month Free!*Conditions apply. Contact us for details!

Floor Plans & Pricing

1 Bedroom

a1

1 Bed, 1 Bath | 787 sq. ft.

$1,160

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a2

1 Bed, 1 Bath | 796 sq. ft.

$1,160 - $1,547

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a5

1 Bed, 1 Bath | 833 sq. ft.

$1,160 - $1,547

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a6

1 Bed, 1 Bath | 861 sq. ft.

$1,547

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a4

1 Bed, 1 Bath | 804 sq. ft.

$1,547

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a8

1 Bed, 1 Bath | 1,055 sq. ft.

$1,547 - $1,680

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a3

1 Bed, 1 Bath | 797 sq. ft.

$1,547

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a7

1 Bed, 1 Bath | 905 sq. ft.

$1,617

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a10

1 Bed, 1 Bath | 1,082 sq. ft.

$1,720

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a11

1 Bed, 1 Bath | 1,083 sq. ft.

$1,730

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a9

1 Bed, 1 Bath | 1,066 sq. ft.

$1,785

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aTH1

1 Bed, 1 Bath | 1,224 sq. ft.

$1,960

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2 Bedrooms

b2

2 Beds, 1 Bath | 1,124 sq. ft.

$1,961

1 Available Unit

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bTH2

2 Beds, 2 Baths | 1,384 sq. ft.

$2,545

1 Available Unit

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bTH4

2 Beds, 2.5 Baths | 1,558 sq. ft.

$2,695

1 Available Unit

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b1

2 Beds, 1 Bath | 1,056 sq. ft.

$1,392

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b7

2 Beds, 2 Baths | 1,238 sq. ft.

$1,856

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b8

2 Beds, 2 Baths | 1,257 sq. ft.

$1,856

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b5

2 Beds, 2 Baths | 1,188 sq. ft.

$1,856

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b3

2 Beds, 1 Bath | 1,261 sq. ft.

$1,856

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b4

2 Beds, 2 Baths | 1,138 sq. ft.

$1,856 - $1,915

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b9

2 Beds, 2 Baths | 1,290 sq. ft.

$1,965

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b6

2 Beds, 2 Baths | 1,224 sq. ft.

$2,060

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bTH3

2 Beds, 2 Baths | 1,402 sq. ft.

$2,250

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bTH1

2 Beds, 2 Baths | 1,366 sq. ft.

$2,250

See Floor Plan Details

bTH5

2 Beds, 2.5 Baths | 1,659 sq. ft.

$2,500

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

3.4

Grounds

3.1

Safety

3.4

Office Staff

3.3

Maintenance

2.9

Neighborhood

3.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

7

Manager’s Review Engagement

A

Percentage of reviews responded to

85.71%

Manager’s Review Reply Time

F

Average time to respond to reviews

116.71 days

View Community Timeline
View Community Timeline

The Dylan Reviews

(41)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1222431

Verified Resident 2020 - 2023

2/2/2024

I don't think anyone should live here. The property is deteriorating, property management does not manage the property well, and maintenance only patches things. The property is full of dead bushes and dog poop, none of the machines work in the gym, the pedestrian and… See More >
    Manager

    2/5/2024

    The Dylan
    I'm so sorry to hear your experience didn't meet your expectations (or our standards). We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at thedylannycmgr@greystar.com and we'll figure it out together.
    Review Author Icon

    Resident 1209471

    Verified Resident 2023

    12/18/2023

    My experience at the Dylan have been nice and comfortable I appreciate all of the nice and new appliances that work very well also the staff keeps the surroundings of the apartments very nice and neat. Thank you

      Manager

      2/5/2024

      The Dylan
      You're the best! We really appreciate the positive review.
      Review Author Icon

      Resident 1192064

      Verified Resident 2023

      10/23/2023

      We just moved at The Dylan recently! Basically, before we moved in, the moment we understood that this property was being managed by Greystar property management! We overlooked the short comings of the property. For we knew that the things will become better as days goes… See More >
        Manager

        2/5/2024

        The Dylan
        Your satisfaction is our top priority. Let us know what we can do to help!
        Review Author Icon

        Resident 1182061

        Verified Resident 2023

        9/19/2023

        so my experience has been ok at the dylan. great neighborhood and neighbors are somewhat friendly. there has been a few issue with maintenance and I have yet to have my garbage disposal fixed and the order was put in over 2wks ago

          Manager

          2/5/2024

          The Dylan
          Thanks so much for letting us know about your experience with The Dylan. Can you please contact the office so that we can assist with your maintenance requests.
          Review Author Icon

          Resident 1176398

          Verified Resident 2022 - 2023

          9/3/2023

          I have not had the best experience at this community. It has been a challenge since day, one with repairs as well as damages that were present when we moved in. Our neighbors have been robbed and moved out. We do not feel safe in… See More >
            Manager

            2/5/2024

            The Dylan
            Many thanks for bringing this to our attention. I'm sorry to hear you had a negative experience, and will use your input as an opportunity for all of us at The Dylan to improve.
            Review Author Icon

            Resident 1175895

            Verified Resident 2013 - 2023

            9/1/2023

            Gradual deterioration of management of the grounds and mismanagement of who gets to live here have caused The Dylan to lose ground to other rental properties in Dallas. It is key to improve the maintenance and security of the grounds if this is to… See More >
              Review Author Icon

              Resident 1175833

              Verified Resident 2023

              9/1/2023

              I’ve been here for a month now and I absolutely love my space. Everyone here is peaceful. Ashley and Jennifer are simply amazing! They’re very responsive to my needs. Any maintenance request I’ve made was resolved quickly and Ashley even followed up. I’m very happy… See More >
                Manager

                2/5/2024

                The Dylan
                Verified Resident 1175833 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Dylan!
                Review Author Icon

                anonymous

                Resident 2022

                8/15/2022

                The nightmare on Cedar Springs

                1. Gates are always broken. All residents use the same code. 2. At Night time there are frequently vagrants wandering the neighborhood, they probably know the code. 3. The management team is very nice upon first sighting, however, they lack follow through. They lack communication… See More >
                  Manager

                  8/16/2022

                  The Dylan
                  Hello, we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact our Resident Services Department at living@valiantresidential.com.  We’re confident that we can turn your experience around, and we look forward to getting corrected.
                  Review Author Icon

                  anonymous

                  Resident 2022

                  8/11/2022

                  Read the google reviews about the management

                  When some people say they have had a great experience, and some people have a terrible experience it is just that. When you have a terrible experience the management team will do nothing to rectify the situation or correct it, and the generic email that… See More >
                    Manager

                    8/10/2022

                    The Dylan
                    Hello, we are committed to providing each and every resident with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations. We apologize for this issue and hope you’ll reach out to our Resident Services Department at living@valiantresidential.com for resolution.
                    Review Author Icon

                    anonymous

                    Resident 2021

                    10/25/2021

                    Nothing good to say about this place. Management is the biggest joke I’ve ever witnessed. Unsafe here. Packages stolen everyday. People robbed at gun point. Maintenance takes two months to respond. Management has no clue what they are doing. Please do not risk your life… See More >
                      Manager

                      10/25/2021

                      The Dylan
                      We're disappointed to see this review, please be assured we are working to address the concerns regarding the maintenance delays and missing packages. Additionally, while we wish that everyone would abide by the law and follow the rules this isn't always the case! Unfortunately, crime has no address or zip code and can happen anywhere at any time, one of our teams would be happy to speak with you about any security options. As always we value your residency and we look forward to the opportunity to improve your experience and stay with us at The Dylan Apartments. Please reach out to our Resident Services Department at living@valiantresidential.com or call us at 214.522.1310 for any additional comments or concerns.
                      Review Author Icon

                      anonymous

                      Resident 2020 - 2021

                      9/6/2021

                      Don’t live here. Upon move in everything was fine but I should’ve taken everyone moving out when I moved in as a sign this place is bad. While moving in I noticed that majority of the people on my side of the complex had moved… See More >
                        Manager

                        9/14/2021

                        The Dylan
                        Hi there- we are sad to hear that your experience at The Dylan was not the best. We value all feedback and comments, and we're sad to hear we missed the mark on this one! Please be assured we are working to address these concerns regarding the community upkeep, and maintenance concerns. Unfortunately, as we wish everyone would follow the law, this is not always the case, as crime can happen anytime and anywhere. We thank you for bringing the non resident trespassing to our attention and we will be sure the address these issues. For any additional comments or concerns, please reach out to our Resident Services Department at living@valiantresidential.com or call us at 214.522.1310.
                        Review Author Icon

                        anonymous

                        Resident 2020 - 2021

                        8/27/2021

                        Just don't live here. Things were good before the new property management company took over. The new staff is completely unresponsive to phone calls and emails (they'll typically return your email after a few days though). The entry/exit gates are constantly broken and take weeks… See More >
                          Manager

                          9/1/2021

                          The Dylan
                          Hi there, we are sorry to hear about some of the experiences that you've had at The Dylan. We thank you for giving us your feedback and comments regarding the gate, billing and non resident trespassing. Please be assured we are working towards a solution for this, we will take care of the non- resident trespassing as well and, it is unfortunate that illegal activity can happen anywhere. Our leasing office will be able to provide you with additional resources that are outlined on the security addendum. Additionally, our leasing office would be glad to speak with you regarding your billing, and we'd really appreciate the opportunity to get in touch with you to hopefully to turn your outlook around, please reach out to our Resident Services Department at living@valiantresidential.com, or call 214.522.1310 for any additional comments or concerns.
                          Review Author Icon

                          Toniwilliams3

                          Resident 2020 - 2021

                          8/11/2021

                          We moved into The Dylan Narch 2020 right when the pandemic hit. All was well as there were hardly any other residents for a while. We upgraded our apartment in June 2020, and shortly after our sink fell to the ground, maintenance fixed it the… See More >
                            Manager

                            8/19/2021

                            The Dylan
                            Hi there, Toni, we're sorry to hear about some of the experiences that you've had at The Dylan. We're glad to see that your sink maintenance was resolved quickly though! Thank you for bringing the non-resident pool usage to our attention, we will be working towards a solution with that. Regarding the incident with your car, it is unfortunate that illegal activity can happen anywhere. Our leasing office will be able to provide you with additional resources that are outlined on the security addendum, and will also be able to provide a breakdown on your monthly charges. Additionally, we are working towards a solution on the trash concerns. We'd really appreciate the opportunity to get in touch with you to hopefully to turn your outlook around, please reach out to our Resident Services Department at living@valiantresidential.com, or call 214.522.1310.
                            Review Author Icon

                            stimsonjr

                            Resident 2020 - 2021

                            3/11/2021

                            I moved to the Dylan in March 2020 right as the pandemic was occurring. I rented a townhome and in November, I transferred to a larger townhome. I had broken tiles in my kitchen and half bath (never repaired), but that was minor. On Jan… See More >
                              Manager

                              3/15/2021

                              The Dylan
                              Hi Scott, Thank you for your review. It is with our deepest regret that you are leaving us on these terms. We do our best to take care of our residents here at The Dylan. After it was reported that there was a break-in on property not only did we increase the amount of patrol from 1 to 3, for a week I took it upon myself to visit the property after business hours to surveil the property reporting any signs of foul play. We haven’t had a report of any other break in’s since. As soon as we found the leak in your apartment we scheduled repairs and damage repair to happen in your apartment. Due to availability of 3rd party vendors and other leaks that required attention on property, there were delays in service, but I think we can both agree that we always did our best to make you comfortable and meet your request overall. When you requested to be let out of your lease we gave you no flack. We agreed and accepted your notice to vacate to move out. We understand that it has been difficult to deal with these issues, the main reason that we were flexible with letting you out of your lease. Unfortunately, we were not able to pay for your moving costs as you requested. We will be refunding your deposit less the final utility cost and the remainder of the amount of rent paid past your move-out date. We wish you the best in your future and thank you for being a loyal Dylan resident as long as you were.
                              Review Author Icon

                              anonymous

                              Resident 2019 - 2020

                              11/5/2020

                              I am a current resident at The Dylan. DO NOT MOVE HERE!! Management has just changed from Roscoe Properties to Valiant Residential, and the leasing office here is the worst I have ever experienced. They are fraudulently charging residents late fees even when rent is… See More >
                                Manager

                                11/9/2020

                                The Dylan
                                Thank you for your review. I have looked into your rent account and can see that there was a late fee charged for October rent. You paid your rent on the third, which was on a Saturday. The payment was posted on the following Monday; however, out system assessed a late fee. We recognized the error and removed the late fee. I believe you may have seen both of these transactions on your account and thought there were two late fees. Actually, there was one late charge and one late charge reversal. In response to your concern about package delivery, you are correct, the office does not have an area to properly hold resident mail/packages. We are investigating package locker systems that will be located in the mail room. These systems automatically notify residents as packages arrive, and are accessible to residents 24 hours. Lastly, we encourage residents to contact the leasing office by phone or personal visit anytime during office hours. We also offer a resident portal, as you know. The portal can be used to communicate via email with the manager. Reports of after-hour issues are addressed to the best of our ability, based on the information we have. Without specific information such as unit numbers, or other identifying details, addressing a disturbance is difficult. We have heard from many of our residents who have expressed their appreciation for the improvement in service since we have arrived. Our goal is to provide the best living experience possible to you and all our residents at The Dylan. We also strive to improve every resident's experience and hope that they will encourage others to join the community with confidence that we will all enjoy living at The Dylan. Respectfully, Damon Lively, Regional Supervisor, Valiant Residential
                                Review Author Icon

                                anonymous

                                Resident 2019

                                5/31/2019

                                This complex has turned to garbage. I left as soon as I could. Visited a friend who unfortunately still lives there and had my car towed despite being entered into the guest website. Maintenance is terrible, the staff rude, gates break weekly. Stay far far… See More >
                                  Manager

                                  6/4/2019

                                  The Dylan
                                  Thank you for bringing this to our attention. We would love to look into why you were towed and how we can resolve any concerns that you have when visiting your friend. Please reach out to us at the office at 214 520 5945 or feel free to come by the office so that we can assist you.
                                  Review Author Icon

                                  baylorkatie

                                  Resident 2015 - 2016

                                  5/11/2016

                                  Before the new ownership group came in, our experience was great and the staff was friendly. After the new ownership, the place kind of went downhill. Things that made this place unappealing: 1. Visitor parking was very limited. 2. It's located next to government housing and doesn't feel… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2014 - 2015

                                    6/10/2015

                                    I no longer recommend anyone move in here (yes, unfortunately I'm still a resident). The office staff isn't friendly or helpful, and things always seem to break around here (elevator, security gate, stairwell doors). The place has become dirty, the newer residents aren't respectful of… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2014 - 2015

                                      3/15/2015

                                      The Dylan and their management company have no interest in providing adequate living conditions. The complex has been covered in scaffolding and windows covered over by heavy plastic since November, 2014. It's now March15,2015 with no completion in sight. No access to terrace balcony due… See More >
                                        Review Author Icon

                                        TLRichardson2882@gmail.com

                                        Resident 2014 - 2015

                                        3/10/2015

                                        My experience has been AWFUL for the last few months. In addition to living in a CONSTRUCTION ZONE for 4 months due to the repainting project they are having, I have had a leak since January that has not been fixed. I can… See More >
                                          Review Author Icon

                                          dtla

                                          Resident 2011 - 2014

                                          9/4/2014

                                          I lived at The Dylan for 3 years and if it wasn't for me moving to Los Angeles I would have stayed at The Dylan. I lived in one of their Townhomes. My townhome had 2 bedrooms, 2.5 Bathrooms, Attached Private 2 Car… See More >
                                            Review Author Icon

                                            longhorn31

                                            Resident 2014

                                            8/12/2014

                                            I have lived in the Dylan for about 4 months now. It is a great place to live. The office staff (Jennifer and Israel) are top notch. They are very friendly and extremely responsive to all requests. Maintenance requests are handled… See More >
                                              Manager

                                              8/13/2014

                                              The Dylan
                                              Thank you so much for your review. Please let us know if there is anything else we can do for you.
                                              Review Author Icon

                                              anonymous

                                              Resident 2014

                                              6/23/2014

                                              I just recently moved into The Dylan & I couldn't be happier. I feel safe, the property is beautiful, & the staff here is very friendly. Jennifer Green is the manager here & she is excellent at taking care of any issue that needs to… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2012 - 2014

                                                4/8/2014

                                                We have lived at the Dylan since December 2012 and have really enjoyed it. Jennifer, Jaime, Ben and the rest of the team have always been so kind and helpful and any issue has been quickly and satisfactorily resolved. The grounds, pool and… See More >
                                                  Review Author Icon

                                                  jeffersonking

                                                  Resident 2012 - 2014

                                                  3/10/2014

                                                  I have recently decided to relocate and I am leaving The Dylan after a two year stay. I am very sad to leave the community and the folks at the front desk. This is SUCH A GREAT BUILDING. If I was staying… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer
                                                    Parking
                                                    • Covered or Garage Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $25. Restrictions: Pit Bull Terriers/Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf-Hybrids.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 10' to 18' Ceilings
                                                    • BBQ Grills
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Ceiling Fan with Accent Lighting
                                                    • Clubhouse
                                                    • Cyber Cafe
                                                    • Dual Pane Energy Efficient Windows
                                                    • Energy Star Appliance Package
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Fully-equipped Kitchens with Islands
                                                    • Gated Community
                                                    • Hardwood Style Flooring
                                                    • Internet Access
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • Open Concept Homes
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Skyline Views
                                                    • Track Lighting in Kitchen and Dining Spaces
                                                    • Walk In Closets
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                                                    Leasing

                                                    Reside on the edge of uptown Dallas and in the middle of all the culture, fashion and business you can take in. Tap into an authentic big-city lifestyle complete with sparkling skyline views and plenty of well-designed, townhome-style apartments. Your urban adventure begins at The Dylan. Ready to call The Dylan your new home today? Check out our variety of spacious 1 & 2 bedroom apartment homes today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3212

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 41 number of votes by renters, The Dylan is currently rated 2.9 out of 5 stars.
                                                    The Dylan is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    The Dylan is rated 2.9/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Dylan is rated 3.4/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    The Dylan is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    The Dylan is rated 3.6/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    The Dylan is rated 3.3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 85.7143% of their community reviews in the past year.
                                                    Managers have replied within 116.71 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Restrictions: Pit Bull Terriers/Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf-Hybrids.
                                                    Cats Allowed
                                                    Rent: $25
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    Now Offering One Month Free!*Conditions apply. Contact us for details!

                                                    Contact Property

                                                    March 2024

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                                                    The Dylan is a 787 - 1,659 sq. ft. apartment in Dallas in zip code 75219. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,160 - $2,695. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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