The Manhattan
#8,496 #136 #1,437

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The Manhattan

18331 Roehampton Drive, Dallas, TX 75252
(168 Reviews)
$1,066 - $2,119/mo
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Move-In Specials

$0 DEPOSIT! Move-in Special: $650 off the first full month's rent

Floor Plans & Pricing

1 Bedroom

Staten

1 Bed, 1 Bath | 574 sq. ft.

$1,066 - $1,383

6 Available Units

See Floor Plan Details

Greenwich

1 Bed, 1 Bath | 662 sq. ft.

$1,106 - $1,428

5 Available Units

See Floor Plan Details

Hudson

1 Bed, 1 Bath | 693 sq. ft.

$1,210 - $1,488

1 Available Unit

See Floor Plan Details

Soho

1 Bed, 1 Bath | 809 sq. ft.

$1,314 - $1,628

See Floor Plan Details

Rockefeller

1 Bed, 1.5 Baths | 937 sq. ft.

$1,351 - $1,672

See Floor Plan Details

2 Bedrooms

Broadway

2 Beds, 2 Baths | 987 sq. ft.

$1,557 - $1,961

3 Available Units

See Floor Plan Details

Hampton

2 Beds, 2 Baths | 857 sq. ft.

$1,466 - $1,918

1 Available Unit

See Floor Plan Details

Tribeca

2 Beds, 2 Baths | 1,000 sq. ft.

$1,652 - $2,023

1 Available Unit

See Floor Plan Details

Manhattan

2 Beds, 2 Baths | 1,050 sq. ft.

$1,702 - $2,119

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

4.0

Grounds

3.7

Safety

3.7

Office Staff

3.7

Maintenance

3.7

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

3

Manager’s Review Engagement

B

Percentage of reviews responded to

66.67%

Manager’s Review Reply Time

B

Average time to respond to reviews

10.33 days

View Community Timeline
View Community Timeline

The Manhattan Reviews

(168)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2024

3/2/2024

Amazing Community

I have lived here for a few months now and can honestly say it has been so peaceful. The office staff is friendly and quick to resolve any issues. They host resident events that I actually enjoy attending. This has been a great place to… See More >
    Manager

    3/4/2024

    The Manhattan
    We are thrilled to hear that you have been enjoying your peaceful living experience, and we are grateful for your appreciation of our friendly team and engaging events!
    Review Author Icon

    anonymous

    Resident 2023 - 2024

    3/1/2024

    Simply look at the fees (>$150) you should stay AWAY.

    AVOID at all cost, their facility is not safe and people get injured in the pools, tires get punctured at all tim, and there is always a smell of narcotics. The facility is owned by ---------- residents located between -----------------, so you now know they… See More >
      Review Author Icon

      anonymous

      prospectiveVisited 2023

      4/2/2023

      Great Experience

      While looking for an apartment close to campus (UTD), I stumbled upon The Manhattan, and I'm so glad that I did. Management was absolutely amazing, Monica was super helpful, informative and super friendly, which is a rare find nowadays. The unit that I viewed was… See More >
        Manager

        4/14/2023

        The Manhattan
        Thank you for the 5-star review! We appreciate your feedback and wonderful compliments.Best regards,Dandi Breese,Regional Supervisor
        Review Author Icon

        pbigley7

        Resident 2022 - 2023

        1/1/2023

        They nickel and dime you to the extreme, AVOID

        These crooks are extremely egregious, they charge zero deposit waiver fee, sewage fee, water fee, gas fee, trash fee, payment maintenance fee, pest control fee, online payment fee, debit card payment fee, DO not move to this place, and make sure you prepare to move… See More >
          Manager

          1/9/2023

          The Manhattan
          Thank you for taking the time to post a review. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor
          Review Author Icon

          Stacey_S679

          Resident 2018 - 2022

          1/24/2022

          No issues with the office staff. The manager has always been professional with me. There has been some staff changes in the past 3 years. Maintenance is terrible. Their work is sloppy, they don’t seem knowledgeable, they’re very unprofessional and have bad attitudes. I also… See More >
            Manager

            3/1/2022

            The Manhattan
            Dear Stacey,At Luma Residential we take all resident feedback very seriously and I would like to personally address your concerns. I would like you to meet Huey our Service Manager, and assure you that he will address all of your work orders. could you please reach out to me directly?Thank you again for your feedback, it definitely helps us improve. -Malissa Minucci, Regional Supervisor 682-233-4516 mminucci@lumapm.com
            Review Author Icon

            anonymous

            Resident 2017 - 2021

            6/19/2021

            For the past 4 years I have lived here paid my rent on time, minded my business and ONLY contact the staff if there are issues but not for nonsense. For last 2 years weeds have begun growing on my patio at the edge of… See More >
              Manager

              6/21/2021

              The Manhattan
              Dear Resident, At LumaResidential we take all resident feedback very seriously and I would like to personally address your concerns. Please feel free to contact me so that we are able to address your concerns. Thank you again for your feedback, it definitely helps us improve. -Dandi Breese, Regional Supervisor 214.361.6666 ext 108 dbreese@lumacorp.com
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              6/2/2021

              We put in request to have mold/mildew spots on our bedroom cieling dealt with over 2 months ago when we first noticed it, weve now had to rerequest for the 3rd time the same thing because of course it was not handled properly. The initial… See More >
                Manager

                6/9/2021

                The Manhattan
                I hate hearing this. We have a very detailed mold/mildew remediation process. Please contact me with your apartment number so I can ensure this process is being property followed.Regards,Ian Mattingly, PresidentLUMA Residential214-361-6666 x 103imattingly@lumacorp.com
                Review Author Icon

                ericajfit23

                Resident 2020 - 2021

                3/12/2021

                DO NOT MOVE HERE. Roach infested. They will take months to fix anything. We had a hole in our ceiling for about 2 month due to a leak.(This was not from the snow storm). A pipe was leaking because who ever "fixed" it last duck… See More >
                  Manager

                  3/16/2021

                  The Manhattan
                  Ericajfit23, At Luma Corp we take all resident feedback very seriously and I would like to personally address your concerns. Please feel free to contact me so that we are able to address your concerns. Thank you again for your feedback, it definitely helps us improve. -Dandi Breese, Regional Supervisor 214.361.6666 ext 108 dbreese@lumacorp.com
                  Review Author Icon

                  Thaymer1

                  Resident 2020 - 2021

                  3/11/2021

                  Upon moving into the Manhattan the assistant manager at the time Anjelique was very helpful and provided excellent customer service. Upon moving into the apartment problems started to occur. I have put in several notices about Roaches in the apartment from the first week of… See More >
                    Manager

                    3/16/2021

                    The Manhattan
                    Thaymer1,At Luma Corp we take all resident feedback very seriously and I would like to personally address your concerns. Please feel free to contact me so that we are able to address your concerns. Thank you again for your feedback, it definitely helps us improve. -Dandi Breese, Regional Supervisor 214.361.6666 ext 108 dbreese@lumacorp.com
                    Review Author Icon

                    anonymous

                    Resident 2020 - 2021

                    2/19/2021

                    Great floorplans with plenty of storage space! Management is nice & on top of things. Maintenance team is always prompt & attentive. While it is a little tricky for food deliveries, the community as a whole is quiet & nice.

                      Manager

                      3/11/2021

                      The Manhattan
                      Thank you for taking the time to post a review. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor
                      Review Author Icon

                      anonymous

                      Resident 2019 - 2020

                      11/30/2020

                      I love living here. The staff makes sure to know names, make you feel welcomed, and always have a genuine smile on their faces when you see them. The complex is also extremely pet friendly. I am happy to call this place home and have… See More >
                        Manager

                        12/7/2020

                        The Manhattan
                        We love to hear comments like yours. Thank you for recognizing our team’s effort. It is always our goal to exceed our residents’ expectations. Please let us know if there is anything we can do to further improve your living experience. Kind Regards, Esther Torres, CPM Regional Manager etorres@lumacorp.com 214-361-6666 ext 123
                        Review Author Icon

                        anonymous

                        Resident 2020

                        9/21/2020

                        I've lived in several apartment communities, this place by far has the nicest, most genuine staff you could ever ask for!! Any maintenance thing that came up, which was never any bigger than changing air filters, tightening a shower head, they were ON IT, fast… See More >
                          Manager

                          9/24/2020

                          The Manhattan
                          Thank you for your 5-star rating and for recognizing our wonderful office and maintenance team at The Manhattan Apartments. It is always our goal to exceed our residents' expectations. Please let me know if there is anything we can do to further improve your living experience. Thanks for being part of our community.Kind Regards, Esther Torres, CPMRegional Manageretorres@lumacorp.com214-361-6666 ext.123
                          Review Author Icon

                          Aj_J851

                          Resident 2018 - 2020

                          1/24/2020

                          Guys I have been living at the Manhattan Apartments for almost three years and i love it the staff is amazing. Its such a quiet place to live and my apartment is so relaxing. The residents are so kind and i feel safe when I… See More >
                            Manager

                            1/28/2020

                            The Manhattan
                            Thank you for your 5 star rating. It is always our goal to exceed our residents expectations. Please let us know if there is anything we can do to further to improve your living experience. We appreciate your 3 years of loyalty. Kind Regards,Esther Torres, CPMRegional Manageretorres@lumacorp.com214-361-6666 ext.123
                            Review Author Icon

                            anonymous

                            Resident 2018 - 2019

                            12/30/2019

                            Awful place. So glad we are gone. Don't move here unless you're desperate. 1. Roaches everywhere. They couldn't resolve, so they let us break our lease, with 60 DAY NOTICE! So yeah, we had to live with roaches for another few months. Awesome. 2. AC… See More >
                              Manager

                              1/9/2020

                              The Manhattan
                              i am very concerned regarding your post, I am aware of the situation and I am available to further discuss details with you. Please contact me at your earliest. convenience. My contact information is below.Kind Regards, Esther Torres, CPMRegional Manager etorres@lumacorp.com214-361-6666
                              Review Author Icon

                              anonymous

                              Resident 2019

                              12/17/2019

                              This community is great, they do so much for the residents. Each month they host a happy hour for the residents to get to know each other. The property is clean and the maintenance team rocks. I love the ladies in the office they are… See More >
                                Manager

                                1/8/2020

                                The Manhattan
                                Thank you so much for your 5 star rating. It is our goal to always try and exceed our residents expectations. Please let me know if there is. anything we can do to further improve your living experience at The Manhattan Apartments. Kind Regards, Esther Torres, CPM Regional Manager etorres@lumacorp.com 214-361-6666 ext 123
                                Review Author Icon

                                anonymous

                                Resident 2019

                                12/16/2019

                                I enjoy living at this community so much! My dog and I love the neighbors, dog park, grounds, and living in such a safe area. Its close to literally everything you need and convenient to all grocery stores. The staff is amazing and maintenance is… See More >
                                  Manager

                                  1/8/2020

                                  The Manhattan
                                  Thank you so much for your 5 star rating. It is our goal to always try and exceed our residents expectations. Please let me know if there is. anything we can do to further improve your living experience at The Manhattan Apartments. Kind Regards, Esther Torres, CPM Regional Manager etorres@lumacorp.com 214-361-6666 ext 123
                                  Review Author Icon

                                  anonymous

                                  Resident 2018 - 2019

                                  8/27/2019

                                  The apartments are nice, it's a quiet location and the staff have by far been one of, if not the, friendliest staffs I've dealt with. I appreciate it. Any work order I put in has been taken care of quickly. Thank you!… See More >
                                    Manager

                                    9/27/2019

                                    The Manhattan
                                    I am very happy your are satisfied with your apartment, location, and of course our wonderful. Thank you for the 5 star rating. Please let us know if there is anything we can do to further improve your living experience.Kind Regards, Esther Torres, CPMRegional Manageretorres@lumacorp.com214-361-6666 ext. 123
                                    Review Author Icon

                                    anonymous

                                    Resident 2018 - 2019

                                    2/27/2019

                                    Where do I start with how awesome this place is? Great prices, excellent property, and you could never ask for a better office staff. They are caring, great at what they do, and go above and beyond to ensure The Manhattan stays one of the… See More >
                                      Manager

                                      3/11/2021

                                      The Manhattan
                                      Thank you for the 5-star review! We appreciate your feedback and wonderful compliments.Best regards,Dandi Breese,Regional Supervisor
                                      Review Author Icon

                                      anonymous

                                      Resident 2017 - 2018

                                      11/16/2018

                                      This is the best property that I have ever lived at! All the girls in the front office are friendly and always smiling. The maintenance staff is amazing. They respond quickly and do the job correctly, and always willing to help. The apartment is nice,… See More >
                                        Manager

                                        5/15/2021

                                        The Manhattan
                                        Thank you for the 5-star review! We appreciate your feedback and wonderful compliments.Best regards,Dandi Breese,Regional Supervisor
                                        Review Author Icon

                                        anonymous

                                        Resident 2015 - 2018

                                        9/19/2018

                                        The apartments are fine, the management, is horrible! I have been living in the Manhattan Dallas Apartments for three years. I have been late with my rent twice in those three years. They have raised my rent each year that I have been here. I… See More >
                                          Review Author Icon

                                          hellothere2018

                                          Resident 2010 - 2018

                                          4/5/2018

                                          I love this community because the girls in the office are very sweet. They seem to know everyone. The maintenance team is quick. They tend to have to enter your apartment a lot for issues, but they communicate a lot. The place is close to… See More >
                                            Manager

                                            5/15/2021

                                            The Manhattan
                                            Thank you for the 5-star review! We appreciate your feedback and wonderful compliments.Best regards,Dandi Breese,Regional Supervisor
                                            Review Author Icon

                                            DanielJones1800

                                            Resident 2017 - 2018

                                            2/28/2018

                                            Great value. Great location. Quick access to the tollway. Awesome front office staff! It would be kinda cool if there was a package delivery room that we could access outside of normal office hours...but then the office folks wouldn’t get to see my pretty face… See More >
                                              Manager

                                              5/15/2021

                                              The Manhattan
                                              Thank you for the 5-star review! We appreciate your feedback and wonderful compliments.Best regards,Dandi Breese,Regional Supervisor
                                              Review Author Icon

                                              pimpmyrights

                                              Resident 2015 - 2016

                                              9/13/2017

                                              Clean grounds, amazing staff, and prompt maintenance when needed. When you combine those elements with a quiet neighborhood that's in a bustling area, you've got an amazing living experience. I couldn't wait to get home.… See More >
                                                Review Author Icon

                                                Resident 333892

                                                Verified Resident 2015 - 2017

                                                4/19/2017

                                                It's clean, organized, and friendly. When something is broken in my room, they come to fix efficiently. I'll highly recommend my friends to live here. The staffs are nice, kind, and friendly. However, sometimes, they ignore my emails, or they respond late and slow. Hope… See More >
                                                  Review Author Icon

                                                  Resident 319188

                                                  Verified Resident 2015 - 2017

                                                  3/10/2017

                                                  I moved in 8 months ago and have been very happy here. Everyone that works on the office is very nice and greets you by your first name. Maintenance if needed is taken care of in a reasonable amount of time. The grounds are always… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $10. Restrictions: Aggressive breeds that are prohibited are defined as: Rottweiler, standard Doberman Pinscher, all breeds of Pit Bulls (Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog), Rhodesian Ridgeback, Chow, and any animal that exhibits aggressive behavior toward humans or other animals. All animals must be properly vaccinated through a licensed veterinarian and be licensed by the City if applicable.. Pet Limit: 2. Comments: Pet Fee is $150.00 - $250.00 depending on age. No weight limit!
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                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $10. Restrictions: Aggressive breeds that are prohibited are defined as: Rottweiler, standard Doberman Pinscher, all breeds of Pit Bulls (Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog), Rhodesian Ridgeback, Chow, and any animal that exhibits aggressive behavior toward humans or other animals. All animals must be properly vaccinated through a licensed veterinarian and be licensed by the City if applicable.. Pet Limit: 2. Comments: Pet Fee is $150.00 - $250.00 depending on age. No weight limit!
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                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Complimentary Coffee Service
                                                    • Dog Park
                                                    • Energy and Water Efficient Appliances
                                                    • Fire Pit
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Hardwood Style Flooring
                                                    • High Ceilings
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Dining
                                                    • Pool
                                                    • Public Transportation
                                                    • Quality Landscaping
                                                    • Short Term Lease Available
                                                    • Smoke Free Community
                                                    • Spa
                                                    • Valet Recycling & Trash Service
                                                    • Zero Deposits
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                                                    Leasing

                                                    We are a community that does not take you for granted. We strive to always stay on top of the game, and we do that through the fantastic amenities, modern interiors, and resident-focused services of our Far North Dallas apartments and townhomes. Plus, we have the ideal location that puts you just one block west of Preston Road along Frankford, providing quick access to restaurants and shopping spots. Any of our one and two-bedroom residences could be your next home sweet home . Expect lofty ceilings and wood-style floors that beautifully complement your home, large closets for your belongings, and patios/balconies where you can enjoy your morning coffee. Many of our apartment homes you will have fireplaces and kitchen windows that add to the cozy ambiance and custom feel. Call today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    LUMA Residential

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Manhattan Rated?
                                                    Based on 168 number of votes by renters, The Manhattan is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Manhattan ?
                                                    The Manhattan is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Manhattan is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at The Manhattan ?
                                                    The Manhattan is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is The Manhattan ?
                                                    The Manhattan is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    The Manhattan is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at The Manhattan ?
                                                    The Manhattan is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.33 days to their community reviews in the past year.
                                                    Who manages The Manhattan ?
                                                    LUMA Residential
                                                    What is the pet policy at The Manhattan ?
                                                    Cats Allowed
                                                    Rent: $10
                                                    Restrictions: Aggressive breeds that are prohibited are defined as: Rottweiler, standard Doberman Pinscher, all breeds of Pit Bulls (Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog), Rhodesian Ridgeback, Chow, and any animal that exhibits aggressive behavior toward humans or other animals. All animals must be properly vaccinated through a licensed veterinarian and be licensed by the City if applicable.
                                                    Pet Limit: 2
                                                    Comments: Pet Fee is $150.00 - $250.00 depending on age. No weight limit!
                                                    Dogs Allowed
                                                    Rent: $10
                                                    Restrictions: Aggressive breeds that are prohibited are defined as: Rottweiler, standard Doberman Pinscher, all breeds of Pit Bulls (Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog), Rhodesian Ridgeback, Chow, and any animal that exhibits aggressive behavior toward humans or other animals. All animals must be properly vaccinated through a licensed veterinarian and be licensed by the City if applicable.
                                                    Pet Limit: 2
                                                    Comments: Pet Fee is $150.00 - $250.00 depending on age. No weight limit!
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    $0 DEPOSIT!  Move-in Special: $650 off the first full month's rent

                                                    Contact Property

                                                    The Manhattan

                                                    March 2024

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                                                    The Manhattan is a 574 - 1,050 sq. ft. apartment in Dallas in zip code 75252. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,066 - $2,119. Nearby cities include University Park, Farmers Branch, Addison, Mesquite, and Richardson.

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