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Turnberry Isle

15190 Prestonwood Boulevard, Dallas, TX 75240
Website
50%
69
Reviews
50%
Apartment Rating
55%
City Average
04/28/14
Resident

The beauty of this property is surface only. The appliances are old, carpet is decent at best. The staffing at the property is always lacking. It seems that this property loses employees regularly. The maintenance staff is nice but they are… Full Review ▶

Manager Response
04/17/14
Resident

We lived here for a year, and, unfortunately, our experience was decent at best. We were so excited about moving into this complex, but have been very disappointed. Needless to say, we will not be renewing our lease, nor recommending Turnberry… Full Review ▶

Manager Response
04/16/14
Resident

WORST PLACE I HAVE EVER LIVED. My wife and I lived there for 1 year (2013 to 2014) and the management has declined to the point we moved out. At first, it was a great place and the management was great.… Full Review ▶

Manager Response
02/02/14
Resident

This has to be one of the best places I've lived since moving to North Dallas. I always receive superior service from the rental office. Nothing better than a cup of coffee in the morning on the golf course! Full Review ▶

Manager Response
12/07/13
Resident

I am a current resident at Turnberry Isle and have to say the management he decline drastically during the past year! I've lived her since 2008, but will be moving out when my lease is up. No one will answer the… Full Review ▶

Manager Response
11/13/13
Resident

PROs: Great location, golf course view is refreshing. Apartment layout was unique; lots of closets for storage and huge patios are very useful. Uncomplicated parking "policy" is very easy on residents and guests with ample spots. Maintenance staff is reasonably prompt… Full Review ▶

Manager Response
10/15/13
Resident

I received truly outstanding service from ----- and the office staff at Turnberry throughout the application process. I presented a challenge because of a really tight deadline, a competing property and paperwork challenges because of my travel schedule. With multiple other… Full Review ▶

Manager Response
08/07/13
Resident

My husband and I lived there for a year. The views are beautiful (only if you face the golf course), there is plenty of parking, and the staff is genuinely nice. However, I would not recommend Turnberry as a place to… Full Review ▶

Manager Response
08/05/13
Resident

Friendly management as well as eager to accommodate. Beautiful views of the Prestonwood Country Club golf course if as a resident you are lucky enough to snag an east facing apartment. Free covered parking which is a rare find! Many spaces… Full Review ▶

Manager Response
06/19/13
Resident

I have lived at Turnberry Isle with my boyfriend since May of 2011. We just renewed our lease to live in our apartment for a third year; it is the second unit we have lived in at Turnberry. We really enjoy… Full Review ▶

Manager Response
06/18/13
Resident

After living at turnberry for a year, i can say that it has been a good experience overall. the leasing staff is very professional and maintenance is responsive. I'm moving because I need more space and found a better deal elsewhere.… Full Review ▶

Manager Response
04/18/13
Resident

Though the complex is pretty and the Staff seems nice enough my wife and I have really been unhappy with our stay here at Turnberry Isle. I had to fix a number of electrical and plumbing problems myself upon move in,… Full Review ▶

Manager Response
04/15/13
Resident

Great location and great views. Nice upgrades and big garages. Manager, asst manager and mtc staff are great. They know you by name and they are always polite. Full Review ▶

Manager Response
03/31/13
Resident

I have lived at Turnberry for quite some time. It was alright at first, but everything went down hill. You have to call them multiple times to get anything done. The pool is never clean. I haven't been able to go… Full Review ▶

Manager Response
03/05/13
Resident

My family and I have been at Turnberry Isle for almost a year and we have loved every minute of it. The place is very quiet and the people who live here are nice as well. The few times that I… Full Review ▶

Manager Response
03/03/13
Resident

It is now going on 8 months that I have been living at Turnberry Isle Apartments and really enjoy living here. Staff amd the maintenance crew are vice nice, security walks around at night and is availble if they are needed.… Full Review ▶

Manager Response
03/01/13
Resident

I lived at Turnberry Isle for just about 2 years and my experience was subpar at best. I could go on and on about all the things that went wrong, but I am sure there is a character limit to this… Full Review ▶

Manager Response
02/28/13
Resident

We have lived here for 6 months, we absolutely love it. The location is perfect, close to restaurants, pubs, grocery and convenience stores, as well as entertainment venues. The complex itself is awesome. We have a great golf course view which… Full Review ▶

Manager Response
02/26/13
Resident

I have lived here for about 13 months and am very pleased with many things. The location suits me very well, the apartments are spacious, appliances in good condition, the neighborhood and neighbors are decent. Except for the stairwells (which I… Full Review ▶

Manager Response
02/26/13
Resident

I would stay here forever if I had my way. Yes the staff is fairly new, but it was an administrative nightmare when Lincoln had the management. The current staff represents the owners, not a management company and I have found… Full Review ▶

02/26/13
Resident

I love the location, it is in the heart of everything and at night it really is quiet and peaceful. My neighbors are all very friendly and the office is always there to help when you need it. I love my… Full Review ▶

Manager Response
02/26/13
Resident

I was just sent an email asking if I would write a positive review of this property. I cannot. I lived at Turnberry for 2 years. The first year was fine. The 2nd year was not. The staff changed and nothing… Full Review ▶

02/26/13
Resident

I have lived at Turnberry Isle since the fall. Neighbors are nice or generally keep to themselves. The staff has had high turnover but not in a few months... I can say maintenance has been extremely fast and curteous with the… Full Review ▶

Manager Response
02/21/13
Resident

I stayed Turnberry Isle for 2 years. This apartment is really nice. The view is wonderful golf view with lake. The facility is also good and the staffs are really kind. Full Review ▶

Manager Response
02/21/13
Resident

First off let me start by saying that I like living here and do care about voicing an opinion on what could be done here to improve longtime residents and new residents experiences. This is a great small community and a… Full Review ▶

Manager Response
02/05/13
Resident

I have lived here for over 2 years and the apartment complex management changed half way during that time. There is no quick response when a matter comes up that s urgent. The maintenance staff is always walking around vs. working… Full Review ▶

Manager Response
01/02/13
Resident

Turnberry is in a great location. Golf course views are nice. New management is great and when I have called for mtc, they have been responsive. I have a garage so parking is no problem and my guests have not had… Full Review ▶

Manager Response
11/05/12
Resident

At first glance Turnberry Isle looks good, but don't be fooled by your initial impression. The apartment is completely oversold and I would not recommend it to anyone. The A/C barely worked and when it did, the electricity bill was ridiculous,… Full Review ▶

Manager Response
10/04/12
Resident

I have been a resident at this apartment community since february of 2012 it has been the worst living experience for me out of all the apartment communities i have resided at. I had to deal with a dead raccoon in… Full Review ▶

Manager Response
07/19/12
Resident

I received phony statement from property management involving replacing micrawave keypad, heavy cleaning around microwave/oven, and carpet. When I walked the apt with the apt rep there were no problem in the apt. I also have photo evidence of the condition… Full Review ▶

05/01/12
Resident

A few things to consider before ever renting at Turnberry. 1. The utilities are rediculous. Your heat is based on a water pump and unless you crank up the water heater you have cold air then high gas bills. 2. The… Full Review ▶

04/03/12
Resident

We lived in this apartment for a few months at the end of 2011. One of the main reasons why I chose it was Barry, the leasing agent. She was fantastic. Our unit had an attached garage, a yard, and a… Full Review ▶

04/02/12
Resident

I have lived here for 1 and 1/2 years now and was so excited when I moved in. That being said , I am tired now. I have had my a/c fixed 10 times now and while new tenants understandably get… Full Review ▶

01/13/12
Resident

I have lived at TI for almost 3 years and have loved it! The staff is wonderful and does special things for residents. Barry in the front office is very helpful and has been a pleasure to deal with over the… Full Review ▶

08/16/11
Resident

This place has the oldest AC units under the sun. They are highly inefficient, if they work at all. Most apartments, you would expect an electricity bill of around $100. NOT THIS PLACE.... Try $280.27 for the billing period ending July… Full Review ▶

07/19/11
Resident

I have lived at Turnberry for 2 years. I needed a package and I was not able to get home before the office closed. I called and lisa took the package to my apartment for me. The staff always goes the… Full Review ▶

07/15/11
Resident

I've only been here since march and have had nothing but problems, the manager is rude and neglectful toward her residents. I had a problem with my air conditioner unit that has driven up my electric bill and the manager refuses… Full Review ▶

07/15/11
Resident

We've been at Turnberry Isle for a 1.5 years now and we couldn't be more pleased. The area is ideal in the Addison area and conveniently located, but since we're on a side street (right next to a golf course!) we… Full Review ▶

07/11/11
Resident

2/10 Problems after problems. The gates don't work 85% of the time, so we have to wait outside and can't even get into our apartment. Not to mention the property manager, she is rude. Lack of customer service and communication. There… Full Review ▶

06/23/11
Resident

I have been living in this apt for a yr now, I have been facing lot of maintenance problem for which the management is still responding to it. The rent is too high for which it does not deserve, high electricity… Full Review ▶

10/09/10
Resident

We have now lived at Turnberry Isle for 2 1/2 years. We love it. Whenever we need something fixed it is done very quickly and usually the following day. We transferred to a bigger apartment once I found out I was… Full Review ▶

10/05/10
Resident

I lived at this complex from 2007-2008, it was nice quiet and the grounds were kept clean. the manager at the time Erin she is as sweet as cherry pie. The only negative I would say was electricity during the warmenr… Full Review ▶

06/13/10
Resident

I moved in 2 days ago and so far I have met 3 neighbors and all have been very nice. My apartment looked as good as you could get for a property that was buit in the early 90's. The office… Full Review ▶

05/07/10
Prospective Resident

I haven't moved in yet, but I searched for an apartment to live in for months before finally deciding on Turberry Isle. You should really listen to what apartmentratings.com says and not waste your time at other places! There were some… Full Review ▶

04/14/10
Resident

I absolutely love this complex, my floor plan and the management! Bang for your buck Turnberry Isle is where it's at! I put in my notice to move out and spent some time looking around at other places and realized just… Full Review ▶

03/25/10
Resident

Pretty good apartment, location, etc for the money. I moved out just as the new management took over, so I can't really speak to how they're doing. Full Review ▶

03/05/10
Resident

I love it!! I recommend it! Full Review ▶

02/02/10
Resident

*********************There are a total of 9 reviews posted in the last 20days and 6 reviews posted on February26th************* One review even mentioned that they received an email from managment requesting a review posting!!!! It woould seem as though management is trying… Full Review ▶

10/17/09
Resident

This was a wonderful place to live during our short time there. We had to move out early when we relocated out of state. We had a gorgeous view of the golf course and the floorplan was great. Everything was in… Full Review ▶

07/30/09
Resident

I have been living here for almost one year now, and I tell all my friends about it. You really will like it here. Take it from a Happy Tenant!!! Oh, and if you can be as lucky as me and… Full Review ▶

05/24/09
Resident

i will be moving in next month and will have a detached garage....just wondering how big they are....can the fit a big car and storage? or are they small? Full Review ▶

08/11/08
Resident

OVERALL: Location is AWESOME: walking to Celestial park, Studio Movie Grill, Barnes and Noble, and Walmart, 2.5 block away from the tollway, 24 hour Tomb Thumb, Walgreens, all of Addison restaurants and bars are down the stree and close to Galleria...… Full Review ▶

06/02/08
Resident

Just moved from an overpriced and frankly, scary complex in Addison and this property and the management are exactly as portrayed in Apartmentratings.com and on the website for Equity Management. It's heavenly. So glad to be here and I believe I'll… Full Review ▶

01/25/08
Resident

I love Turnberry Isle. Erin, the manager, is the most wonderful, sweetest person in the world. She needs more credit given to her. She was really running the place before she was the head manager. The head maintenance man, Michael, is… Full Review ▶

01/25/08
Resident

I have lived here for the past six months while my house is being rebuilt. Quiet place, friendly staff and convenient location. I recommend it. Full Review ▶

07/28/07
Prospective Resident

I visited Turnberry Isle today on the strength of the reviews on this site. What a mistake that turned out to be. The girl in the front office was rude and standoffish. Two friends of mine who were just along for… Full Review ▶

05/13/07
Resident

I spent a year at Turnberry Isle. Actually decided to live here due to the reviews. I will be moving out after my year is up, just to go to a new location. I got asked to move my rent up… Full Review ▶

11/13/06
Resident

I moved into Turnberry Isle in February of this year. Well, it's lease renewal time and apparently they have been reading their rave reviews on this site and have gotten full of themselves...THEY'RE TRYING TO STICK ME WITH A 10.25% RENT… Full Review ▶

07/03/06
Resident

This is the best place I've been. From a service perspective, I feel it's probably the best place I'll ever find.

I think it's because they "get it". This staff seems to understand that if they are just good people and treat… Full Review ▶

06/14/06
Resident

I lived at Turnberry Isle for three years. I loved that the community was small and had a beautiful view of the golf course. I had various maintenence requests over the years and they were always taken care of quickly. The… Full Review ▶

04/18/06
Resident

Moving from a house to an apartment was a hard decision for me. But after visiting this property, and reading their reviews on this web site I decided to lease here a little over three months ago. All I can say… Full Review ▶

04/17/06
Resident

I just signed my second lease at Turnberry because I love my apartment (get one facing the golf course!) and the management, especially Erin, could not be better. They have the best customer service, friendly and helpful staff of any apartment… Full Review ▶

03/15/06
Resident

We rented a one bedroom with den and absolutely loved it. The apartments are very nice. Space wise the apartment was more than adequate. Management is always available to help with any issues that came up. I would recommend this community… Full Review ▶

11/17/05
Resident

Mike and I have lived here for 4 months now! We adore this place! Any time that Mike or I need anything from the management office, it is done promptly and very efficiently. The manager of maintenance, another Mike, is courteous… Full Review ▶

09/15/05
Resident

I love this place. Everyone knows your name, its small, quiet, and fun. I highly recommend it.

And the management is not horrible in my opinion, however I have not had any bad experiances with them yet. Full Review ▶

08/09/05
Resident

unsatisfied move-in. previous tenant is a smoker. management did not change the carpet, the apartment stink and ask me to leave the apartment for 2 days so they can clean it. still smell bad. would not do anything about it. took… Full Review ▶

06/30/05
Resident

We are really excited to see great reviews every where we look about Turnberry Isle. Erin in the office is so wonderful and sweet and helpful, as is Wendy and the rest of the staff! We will be moving in July… Full Review ▶

01/27/05
Resident

I have lived here about 10 months so far, and don't have a single complaint. The girls in the office are awesome, as is the neighbors and atmosphere. The apartments back up to Prestonwood Golf Course so it goes without saying… Full Review ▶

08/24/04
Resident

I was only there for a short period of time (had to break the lease) but I absolutely LOVED this complex! It was quiet, great neighbors, awesome staff & manager who listened to anything you had to say & honestly cared… Full Review ▶

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