Tuscany Square

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Tuscany Square

3637 Timberglen Road, Dallas, TX 75287
(111 Reviews)
$850 - $1,600/mo
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Floor Plans & Pricing

Studio

Studio 1 Bath- 290 Sq. Ft.

Studio, 1 Bath | 290 sq. ft.

$850 - $1,320

2 Available Units

See Floor Plan Details

Studio 1 Bath Loft- 573 Sq. Ft.

Studio, 1 Bath | 573 sq. ft.

See Floor Plan Details

Studio 1 Bath Loft- 487 Sq. Ft.

Studio, 1 Bath | 487 sq. ft.

See Floor Plan Details

1 Bedroom

1 Bed 1 Bath- 680 Sq. Ft.

1 Bed, 1 Bath | 680 sq. ft.

$1,119 - $1,576

3 Available Units

See Floor Plan Details

1 Bed 1 Bath- 573 Sq. Ft.

1 Bed, 1 Bath | 573 sq. ft.

$976 - $1,427

2 Available Units

See Floor Plan Details

1 Bed 1 Bath- 645 Sq. Ft.

1 Bed, 1 Bath | 645 sq. ft.

$1,128 - $1,600

2 Available Units

See Floor Plan Details

1 Bed 1 Bath- 735 Sq. Ft.

1 Bed, 1 Bath | 735 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bed 1 Bath- 861 Sq. Ft.

2 Beds, 1 Bath | 861 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Tuscany Square Reviews

(111)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

thomas.baxley@myglobalea.com

Resident 2019 - 2022

6/16/2022

Current Three Year Tenant Review 2022

My initial lease was 24 months. The complex is beautiful and has a fantastic resort-style pool. I renewed for another 12 months through November of 2022. We have trespassers in groups as large as 30 or more coming onto the property and using amenities often.… See More >
    Review Author Icon

    anonymous

    Resident 2021

    9/29/2021

    I have been living at Tuscany for about a month and so far my experience has been great. Kassandra Mancilla, the leasing agent has been awesome from the start and she did an excellent job walking me through the application & move-in process. Ashley Guy,… See More >
      Manager

      10/26/2021

      Tuscany Square
      Hello, Thank you for the 5-star review! We love to hear that our team is taking great care of you, as your satisfaction is of the utmost importance. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
      Review Author Icon

      anonymous

      Resident 2015 - 2021

      7/20/2021

      management particularly manager prejudicial to the core, property ok but management believes they are small gods.......................................................

        Manager

        8/6/2021

        Tuscany Square
        Hello, We're sorry to see your review and are confused by your comments. We strive to offer uncompromising service to everyone in the community, and your comments do not represent the manner in which we care for our customers. Please feel free to contact the number below if you wish to discuss your concerns directly. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
        Review Author Icon

        anonymous

        Resident 2016 - 2020

        2/10/2021

        I lived at this complex for almost 5 years. During this time, the ownership turned over multiple times. The gate was often broken, my yard was not maintained, my fence often lost pieces after storms, guest parking was reduced, my neighbors were loud and would… See More >
          Manager

          3/10/2021

          Tuscany Square
          Hello, We're disappointed to read your review and would like to better understand the comments you posted. However, due to the anonymity of your post, we're unable to investigate the details of your concerns. Please know, when part or all of a deposit must be held, for any reason, we provide all residents with a detailed explanation of that reason and the dollar amount to be withheld. If a balance has not been paid within the allotted time frame, there is a point in which that balance has to be sent to collections, as mentioned in the Balance Due Letter sent to you shortly after move-out. We always operate with full transparency and never withhold deposits unless it is absolutely warranted. Please contact us if you would like to discuss this further. Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
          Review Author Icon

          anonymous

          prospectiveVisited 2020

          11/21/2020

          I toured the property with my girlfriend and loved the community. Ali and Chet were extremely helpfully and created a great experience. The pool looks amazing, grounds are immaculate, they even have small private yards. Unfortunately, no 2 bedrooms for us. If anything comes available,… See More >
            Manager

            12/14/2020

            Tuscany Square
            Hello, Thank you for sharing this outstanding review! We're glad to hear that you enjoyed visiting Tuscany Square and hope we can find you a home that will fit your needs in the near future. If you're open to other Dallas locations, we have several beautiful communities nearby. Please check out our website at www.gainesinvestmenttrust.com to explore our sister properties. We hope we can find an option that will fit your needs, as we'd love to have you as a valued resident. Please let us know if we can be of any further assistance. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
            Review Author Icon

            anonymous

            Resident 2018 - 2020

            1/20/2020

            I've been living here for a couple of years now, I actually was referred by my sister (who lived here for three years before moving out) and it is a nice, quiet apartment and the nicest around honestly. Nestled near PGBT and DNT it is… See More >
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              Rashee_C

              Resident 2019

              8/16/2019

              I have lived here for about a month and Liz that worked in the office has given me nothing but exceptional customer service, she always answers my questions in a timely manner and has mad the experience worh it to live here Thanks Liz

                Review Author Icon

                fatflower63

                Resident 2016 - 2018

                3/29/2018

                This was a good place to live until they changed administration. The new administration has made this place an impossible one to live. They do not answer maintenance orders and when you complain, they do not give you any kind of attention. It is very… See More >
                  Review Author Icon

                  karen.wheeler

                  Resident 2017

                  9/12/2017

                  Love the location. Jordon is the best Manager I have ever worked with. Any time I have a need he is so eager to help. The office staff is all very nice and helpful to

                    Review Author Icon

                    teabud56

                    Resident 2015 - 2017

                    9/1/2017

                    Just want to say I love living here! The staff is wonderful and always helpful. I have to say meeting Jordan when I moved in has been a blessing. He goes out of his way to make sure all my questions/concerns/needs are… See More >
                      Review Author Icon

                      Tim L Morgan

                      Resident 2017

                      8/30/2017

                      Tuscany Square is a fairly new upscale apartment community in a nice area of Dallas. The staff treats you very friendly. Tuscany Square offers many size apartment layouts to fit your budget needs. Tuscany Square is in a safe area of North… See More >
                        Review Author Icon

                        anonymous

                        Resident 2017

                        7/24/2017

                        Nice, comfortable, spacious. Beautiful landscape, lovely amenities. Staff friendly and easy to talk to get along with.

                          Manager

                          8/8/2017

                          Tuscany Square
                          Dear Resident, Thank you for your Five Star review! We appreciate you taking the time to point out all the amazing features of the community like the staff and the amenities. These are my favorites. Please enjoy your summer under the waterfall in Tuscany's pool. Welcome home! Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                          Review Author Icon

                          KThom02xx

                          Resident 2011 - 2017

                          6/8/2017

                          I've been a resident for 6+ years and this is my first review of this apartment community. Overall I would give Tuscany Square a rating of 4.5 Note: I'm also a very private person and not used to having people go into my apartment w/o… See More >
                            Manager

                            6/16/2017

                            Tuscany Square
                            Dear Resident, Thank you for your detailed review. We appreciate your patronage to Tuscany Square, as well. Please tell your friends and family about Tuscany Square too! Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
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                            alice1945

                            prospectiveVisited 2017

                            6/8/2017

                            The staff is very professional and knowlegeable.The complex looks very maintain and clean ! Would recommend!!! Kudos!!! to the entire TEAM!!!

                              Manager

                              6/16/2017

                              Tuscany Square
                              Dear Alice, Thank you for your review! We love Five Stars! I will be sure to pass along to our team how great they are doing. Keep sharing the word about Tuscany Square! Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
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                              Chad Pickens

                              Resident 2015 - 2017

                              3/15/2017

                              Very pleased with these apartments. We've never had to wait on a work order; they are always taken care of by the very next day. I especially appreciate Dino Vega; he is hard working, friendly, and keeps the apartment complex looking sharp.… See More >
                                Manager

                                3/28/2017

                                Tuscany Square
                                Dear Chad, Thank you for your Four Star Review! Dino is a great member of our team and I am sure he will be thrilled to see your kind words. Please keep sharing the good news and let me know if I can ever be of assistance. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                Review Author Icon

                                anonymous

                                Resident 2008 - 2017

                                3/3/2017

                                Fun, clean, friendly community. Great pool and nice management. Love it here.

                                  Manager

                                  3/16/2017

                                  Tuscany Square
                                  Dear Resident, Five Stars! Thank you for the great recommendation. I agree with you - what's not to love about Tuscany Square? Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                  Review Author Icon

                                  Beyoncésman

                                  Resident 2017

                                  2/16/2017

                                  I came in a while ago and this nice young lady named Rayvia helped me, though I stopped in to ask only a few questions she was so very helpful and made me want to come back. The apartment complex was very clean and beautiful… See More >
                                    Manager

                                    2/20/2017

                                    Tuscany Square
                                    Dear Prospective Resident, A Five Star Recommendation! Thank you for taking the time to share the good news. I hope you are looking to make Tuscany Square your new home. Please let me know if there is anything we can do to expedite the process for you. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                    Review Author Icon

                                    anonymous

                                    Resident 2008 - 2017

                                    1/3/2017

                                    Love it here. The pool is amazing, having a backyard is great, ppl are friendly and maintenance helps fast.

                                      Manager

                                      1/9/2017

                                      Tuscany Square
                                      Dear Valued Resident, Thank you for the Five Star Review! Keep sharing the great news. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                      Review Author Icon

                                      anonymous

                                      Resident 2014 - 2016

                                      12/31/2016

                                      I'very lived in this apartment community for two years now. The grounds are decently kept, but would expect for more adults not throw trash on the ground where they live. Noise isn't a huge problem except in the instance of upstairs neighbors who may stomp… See More >
                                        Manager

                                        1/2/2017

                                        Tuscany Square
                                        Dear Resident, Thank you for the Three Star Review! I appreciate the feedback. We have a certified pest control company who services the community weekly and they use materials that are applicable for the specific situation. If you are in need of repeat service, all you have to do is alert the office and they will put you on the service list for the week. The property manager would be happy to inspect your apartment home to review the paint concerns you are having as well as the situation with packages. I know there is a designated locked closet for packages. I will makes sure the property manager sees your concerns in this review today, but please come forward so we can assist you. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                        Review Author Icon

                                        anonymous

                                        Resident 2015

                                        12/22/2015

                                        Besides our $22,000 car being stolen on 12/21/15 (which I talked with the manager and she asked for a police report & told me sorry, there are no security cameras at this complex), I will attempt to write an unbiased review about the complex. Pros: Compared… See More >
                                          Manager

                                          12/23/2015

                                          Tuscany Square
                                          Dear Nancy, Thank you for your feedback regarding our community. I understand that you have spoken with Debbie Cooper, our Senior Regional Manager, and that you have her contact information in case you have any further questions. We care about maintaining our community so that it stays beautiful for our valued residents. I am glad to hear that you enjoy the landscaping at our community. It is great that you enjoy socializing with other residents at our community. Our office staff is available for you seven days a week to answer any inquiries or requests you may have. At Tuscany Square, customer service is our top priority. I am pleased that any issues you had in the past were resolved in a timely manner and to your satisfaction. Although we do not have a laundry facility at our community, the reason being is that every apartment home is equipped with full-sized washer and dryer connections. We do have a courtesy office who lives on-site. Although we do not have security cameras, such cameras are not effective in deterring crime. Thank you for taking the time to share your comments about our community. We appreciate your review. Again, for any further questions, please do not hesitate to reach out to Debbie or myself. Kind Regards, Erin Ellis Property Manager
                                          Review Author Icon

                                          InteriorDesignStudent

                                          prospectiveVisited 2014

                                          11/21/2014

                                          Bad Beginning to a Quick Ending... My friends live near this apartment community so I was eager to move into one of the beautiful units that I was shown. BUT I should have known that there was going to be an issue because on a weekend,… See More >
                                            Manager

                                            11/23/2014

                                            Tuscany Square
                                            Dear Interior Design Student, Our sincere apologies for the experience you had with the team at Tuscany Square. We would appreciate it very much if you would contact the Regional Manager immediately so that we can correct this situation. We are customer focused and want to make sure you are happy. We cannot fix something if we do not know about it and appreciate it very much that you reached out to us. Please contact our Regional Manager, Debbie Cooper, at 972-954-7701. She will be expecting your call. We look forward to hearing from you.
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                                            anonymous

                                            Resident 2014

                                            11/13/2014

                                            I absolutely love my apartment at Tuscany Square! I've lived in a lot of apartments and this has been my favorite by far. The area is nice and safe- especially as a young woman living alone. The gates usually stay open around 5-6 pm when… See More >
                                              Manager

                                              11/16/2014

                                              Tuscany Square
                                              Thank you for sharing the good news. We always love hearing from our residents. Service is our top priority, so thank you for letting us know that we are on it. We are dog friendly! Please stop in the office for a little treat today. We welcome your furry friends. Please continue to recommend Tuscany Square as the ideal place to live in Dallas.
                                              Review Author Icon

                                              anonymous

                                              Resident 2014

                                              10/6/2014

                                              I have lived at Tuscany Square for five months, and have nothing but good things to say. I live on the third floor, and I love the vaulted ceilings. Having a covered parking spot is really nice, too. I don't have any noise complaints to… See More >
                                                Manager

                                                10/13/2014

                                                Tuscany Square
                                                We are glad to hear from you and thank you for the recommendation! Our number one priority is always to make sure that our residents have everything they need. If you ever have any questions or concerns, please feel free to contact our office. We will be more than happy to help you. Once again thank you for choosing Tuscany Square to make your home. Best regards, Your property manager
                                                Review Author Icon

                                                anonymous

                                                Resident 2013 - 2014

                                                10/6/2014

                                                I have only lived in this apt complex for a year and it has been horrible. The front office staff has changed so much, you never get to talk to the same person twice. They only write letters, not call when you file a complaint… See More >
                                                  Manager

                                                  10/13/2014

                                                  Tuscany Square
                                                  Thank you for taking the time to write this review. We appreciate your feedback and I am very sorry to hear about your experience here. I would love the opportunity to fix any issues or concerns you may have. Please feel free to stop by my office so we can address these issues and concerns to find the proper resolution. You can also email me at manager@tuscanysquareapts.com Looking forward to hearing from you. Kind regards, Your Property Manager
                                                  Review Author Icon

                                                  RobinIsFree

                                                  Resident 2014

                                                  9/28/2014

                                                  I searched for an apartment that I could call home and to no avail... Until I walked onto the property of Tuscany Square Apartments. The atmosphere beautiful! This staff always pleasant and professional. The pool won me over!! It reminded me of Niagara Falls or some… See More >
                                                    Manager

                                                    10/1/2014

                                                    Tuscany Square
                                                    Thank you for your feedback! All of our staff works hard to give you the best experience possible, and we are so glad you are enjoying our community! Please contact us if we can help you with anything in the future. Kind regards, Your property manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Full Size and Washer and Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    • Private Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $425. Rent: $30. Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $425. Rent: $30. Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.. Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Built-in Wine Racks
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Pool View
                                                    • Refrigerator
                                                    • Spa
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                                                    Leasing

                                                    Tuscany Square is located at 3637 Timberglen Road Dallas, TX and is managed by Gaines Investment Trust, a reputable property management company with verified listings on RENTCafe. Tuscany Square offers Studio to 2 bedroom apartments ranging in size from 290 to 861 Amenities include Air Conditioner, BBQ/Picnic Area, Business Center, Cable Ready, Ceiling Fan and more. This rental community is pet friendly, welcoming both cats and dogs. Property is located in the 75287 ZIP code. For more details, contact our office at or use the online contact form and we will get back to you as soon as possible.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Gaines Investment Trust

                                                    B-
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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Gaines Investment Trust
                                                    Cats Allowed
                                                    Fee: $425
                                                    Rent: $30
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    Dogs Allowed
                                                    Fee: $425
                                                    Rent: $30
                                                    Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Tuscany Square

                                                    March 2024

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                                                    Tuscany Square is a 290 - 861 sq. ft. apartment in Dallas in zip code 75287. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $850 - $1,600. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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