Vail Quarters Apartments
#4,870 #64 #751

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Vail Quarters Apartments

3900 Briargrove Lane, Dallas, TX 75287
(190 Reviews)
$1,060 - $2,705/mo
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Floor Plans & Pricing

Studio

Alfred

Studio, 1 Bath | 462 sq. ft.

$1,060 - $1,895

3 Available Units

See Floor Plan Details

Aspen

Studio, 1 Bath | 592 sq. ft.

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Aldrich

Studio, 1 Bath | 416 sq. ft.

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1 Bedroom

Beckenham

1 Bed, 1 Bath | 895 sq. ft.

$1,200 - $1,990

7 Available Units

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Ashton

1 Bed, 1 Bath | 682 sq. ft.

$1,160 - $1,910

3 Available Units

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Arbor

1 Bed, 1 Bath | 542 sq. ft.

$1,130 - $1,950

2 Available Units

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Ashford

1 Bed, 1 Bath | 778 sq. ft.

$1,355 - $2,050

2 Available Units

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Birch

1 Bed, 1 Bath | 1,014 sq. ft.

$1,435 - $2,170

2 Available Units

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Ashworth

1 Bed, 1 Bath | 823 sq. ft.

$1,325 - $1,930

1 Available Unit

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Belmont

1 Bed, 1 Bath | 962 sq. ft.

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Bedington

1 Bed, 1 Bath | 918 sq. ft.

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Basswood

1 Bed, 1 Bath | 823 sq. ft.

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Bedforth

1 Bed, 1 Bath | 895 sq. ft.

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Birchwood

1 Bed, 1.5 Baths | 1,026 sq. ft.

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Blyth

1 Bed, 1.5 Baths | 1,040 sq. ft.

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Ascottt

1 Bed, 1 Bath | 586 sq. ft.

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2 Bedrooms

Biltmore

2 Beds, 1 Bath | 995 sq. ft.

$1,430 - $2,420

4 Available Units

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Cambridge

2 Beds, 2 Baths | 1,257 sq. ft.

$1,575 - $2,705

4 Available Units

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Bradford

2 Beds, 2 Baths | 1,143 sq. ft.

$1,690 - $2,520

1 Available Unit

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Brentwood

2 Beds, 2 Baths | 1,165 sq. ft.

$1,715 - $2,105

1 Available Unit

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Bodmin

2 Beds, 2 Baths | 1,049 sq. ft.

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Canterbury

2 Beds, 2 Baths | 1,479 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A+

Review Ratings

Noise

4.8

Grounds

4.8

Safety

4.8

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

15.75 days

View Community Timeline
View Community Timeline

Vail Quarters Apartments Reviews

(182)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

ifycha86

Resident 2021 - 2023

4/25/2023

Happy resident

We have been a part of this community since September 2021. We love it here and our kids do to. The grounds are well kept and the staff at the office always takes care of our needs and concerns. The maintenance crew are amazing and… See More >
    Manager

    5/5/2023

    Vail Quarters Apartments
    Thank you, Ifycha@gmail.com, for taking the time to share your experience. We're thrilled to see you are loving life here at Vail Quarters! Remember, the office is always just a quick phone call away should you ever need anything. Thanks again! Vail Quarters Team

    Updated Review

    Review Author Icon

    RobertTro2015

    Resident 2015 - 2023

    4/25/2023

    I highly recommend

    Excellent place to live. I’ve lived here for almost 8 years. Nothing compares to Vail Quarters. From the property to the friendly office staff. This truly is the place to call home. I highly recommend living here!… See More >
      Manager

      5/5/2023

      Vail Quarters Apartments
      Roberttro2015, thank you so much for taking the time to share your thoughts here. We really appreciate the wonderful things you've said about Vail Quarters. If you think of anything we can do to make your time here even better, please let us know. Vail Quarters Team
      Review Author Icon

      monisuero@icloud.com

      Resident 2021 - 2023

      4/21/2023

      I love this place

      I love this place … I have lived here for almost 2 years I The staff here is beyond helpful and always takes care of any needs in a timely manner. The maintenance team is top notch and keep the grounds immaculate. The property is… See More >
        Manager

        5/4/2023

        Vail Quarters Apartments
        Hi Monica Suero, on behalf of myself and the team, we are so happy to hear you are enjoying your home at Vail Quarters! It has been a pleasure serving you, and we hope to continue providing you with the great customer service you've come to expect and deserve. Vail Quarters Team
        Review Author Icon

        ALVARO_P734

        Resident 2021 - 2023

        4/5/2023

        It is an extraordinary place to live, quiet, very safe and a very good e

        We feel incredible in this community, there is a lot of respect among the neighbors, the security and maintenance staff are very attentive, the community facilities are clean, they smell good, I really recommend them 200%

          Manager

          5/5/2023

          Vail Quarters Apartments
          Alvaro_p734, thank you so much for your feedback and for taking the time to share your experience here! We work hard at Vail Quarters to meet expectations like yours and are happy to hear we hit the mark. Vail Quarters Team
          Review Author Icon

          lindytiffen

          Resident 2021 - 2022

          5/26/2022

          I give this complex 5 stars. Kathy is amazing. She is fast to answer emails and if you need anything she gets it done. I have lived here for 14 months and love it. It's quiet and all my neighbors are nice. Lots of amenities… See More >
            Manager

            7/15/2022

            Vail Quarters Apartments
            Hi Lindy- somehow I didn't see this review until today; it just popped up. Thank you so much for the great review; we appreciate all of the positive things you said about our property. Let us know if we can assist you with anything going forward! Kathy Sawyer, Property Manager
            Review Author Icon

            Cherese_W378

            Resident 2019 - 2022

            2/24/2022

            Been here several years now. I’m pretty please with the office staff and maintenance crew. They all deserve to be rewarded Harbor Management. Staff is very friendly and works with you in a timely manner on issues and home improvements. Not a loud community that’s… See More >
              Manager

              4/11/2022

              Vail Quarters Apartments
              Cherese, thank you for all of your positive comments. We really try to respond to each and every concern that comes to our attention. Please let us know if you need our assistance going forward! Vail Quarters Team
              Review Author Icon

              kbharti

              Resident 2020 - 2021

              1/6/2022

              I was a renter at Vail Quarters for over a year and I liked the place a lot. It is very peaceful to live here without much noise and the maintenance is also on time in case you raise a ticket. Apart from that, the… See More >
                Manager

                4/11/2022

                Vail Quarters Apartments
                Kbharti, thank you for the positive review and we hope you consider us if you ever move back to Dallas! Vail Quarters Team
                Review Author Icon

                kbrand0704

                Resident 2021

                9/29/2021

                I have lived at Vail Quarters a little over a month and I am very happy with the choice I made. I was reluctant to move into an apartment after 30 years of living in a single family home. I am pleased that the community… See More >
                  Manager

                  10/1/2021

                  Vail Quarters Apartments
                  Thank you so much for all of your positive comments and let me know if you need anything going forward! Kathy Sawyer- Property Manager

                  Updated Review

                  Review Author Icon

                  sspirling

                  Resident 2020 - 2021

                  8/3/2021

                  I have another review on here somewhere that I was going to update but I couldn’t find it. This is an update, I’m going to start with this, if you like the floor plan, sign the lease, you won’t find a better place to live… See More >
                    Review Author Icon

                    anonymous

                    Resident 2019 - 2021

                    6/10/2021

                    I currently live at Vail Quarters and I absolutely love this property. This is my SECOND time renting from this property. I also stayed here over 7 years ago before I moved overseas. The customer service is outstanding and the staff (Jasmine & Kathy) feel… See More >
                      Manager

                      6/14/2021

                      Vail Quarters Apartments
                      Thank you, Anonymous! We are so happy to hear that you feel taken care of at our property. Your nice comments are so appreciated; please let us know if you need anything going forward! Vail Quarters Team
                      Review Author Icon

                      anonymous

                      Resident 2015 - 2021

                      5/1/2021

                      I’ve lived here for six years and I have enjoyed the community of people they’re friendly the property management was always open to assist in any area of concerns you may have and they made sure that your work orders were completed in a timely… See More >
                        Manager

                        5/6/2021

                        Vail Quarters Apartments
                        Thank you for your support of our community; we really appreciate the 5-star rating! Vail Quarters Team

                        Updated Review

                        Review Author Icon

                        msnieto1210@gmail.com

                        Resident 2021

                        4/26/2021

                        I've been here one month now and I am so content with my new apartment. It's so spacious and absolutely beautiful! I feel so comfortable and at home. And, I, also, enjoy the beautiful surrounding neighborhood. The apartment was sparkling clean and the floor shined… See More >
                          Manager

                          4/28/2021

                          Vail Quarters Apartments
                          Thank you for the detailed review! I want to make sure you have the best experience here at Vail Quarters. Please reach out if you need anything and I will do my best to make sure it is taken care of promptly. Kathy Sawyer, Property Manager
                          Review Author Icon

                          anonymous

                          Resident 2014 - 2021

                          4/17/2021

                          i have been a resident for about 7 yrs.. i just renewed my lease for another yr.. i have been satisfied with the new management that has taken over... especially the manager Kathy Sawyer. she has always been very quick to respond to any concerns… See More >
                            Manager

                            4/19/2021

                            Vail Quarters Apartments
                            Thank you for your great review. We really do try to respond quickly to every concern that comes to our attention; this is the #1 thing we can do to make sure our residents are taken care of properly. Have a great Monday! Vail Quarters Team

                            Updated Review

                            Review Author Icon

                            anonymous

                            Resident 2017 - 2020

                            9/3/2020

                            Vail Quarters has been my happy home for several years. Our manager and staff have a synergy where everything operates smoothly even during covid times. When my water heater acted up, maintenance showed up same day and got it replaced. The office helped me locate… See More >
                              Manager

                              10/13/2020

                              Vail Quarters Apartments
                              Thank you for the 5 star review! Let us know how we can assist you in the future. Vail Quarters Team
                              Review Author Icon

                              anonymous

                              Resident 2012 - 2020

                              8/2/2020

                              since the new management has come in.. i have noticed the manager is much more engaged with this community.. i have felt the changes that are going on are for the good.. even though covid 19 is here i am greatful that sanitary measures have… See More >
                                Manager

                                12/21/2020

                                Vail Quarters Apartments
                                Thank you for the positive review; it is so appreciated!
                                Review Author Icon

                                Dianna_P736

                                Resident 2020

                                6/5/2020

                                I love Vail Quarters Apts because management go beyond to make Tennant's comfortable and enjoy their homes. Always prompt with any concern. Great staff personalities. I have enjoyed my 4 years of stay here.… See More >
                                  Manager

                                  12/21/2020

                                  Vail Quarters Apartments
                                  Thank you for taking the time to give us a 5-star review; let us know if we can assist you in the future!
                                  Review Author Icon

                                  anonymous

                                  Resident 2011 - 2020

                                  2/27/2020

                                  Vail Quarters is one of the best Apartment Communities in North Dallas, After living there for over 8 years; the previous management team refused to do any upgrades to my existing unit, yet my rent increased every year. Even telling me that if I wanted… See More >
                                    Manager

                                    2/28/2020

                                    Vail Quarters Apartments
                                    We’re so pleased to see that your experience with our new management has been so positive! We're working hard to make Vail Quarters the best it can be and we appreciate your feedback. Your five-star review means the world to us, but your continued residency is all the thanks we need. Here's to many more wonderful years in our community!

                                    Updated Review

                                    Review Author Icon

                                    anonymous

                                    Resident 2019 - 2020

                                    2/7/2020

                                    Dog feces everywhere (this place is overrun with over sized mutts as vail quarters doesn't have weight limit), pools look like swamps. I've never lived among such a dirty and loud people. Music playing at all hours of the night and front office won't do… See More >
                                      Manager

                                      2/12/2020

                                      Vail Quarters Apartments
                                      Thank you for your feedback. While we are proud to allow furry friends of all sizes, we want all residents to enjoy their time in our community whether they have pets or not. Please alert us of any problem areas you’ve noticed and let us know if you see any community members disregarding our policies. We would greatly appreciate any opportunity to discuss your concerns and find ways to improve your stay. Thank you kindly and we hope to hear from you soon.
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2020

                                      2/1/2020

                                      I am also a prospect resident. Already applied and paid my admin fee. The reason for my review is simply for the staff. I was toured around apartment complex by a man named Robert who is actually new to the property. It was his first… See More >
                                        Manager

                                        2/7/2020

                                        Vail Quarters Apartments
                                        We’re disappointed to hear that an otherwise great first impression of our community was not maintained. We strive to provide quality, friendly customer service and we’re sorry to hear you did not leave with that opinion. We’d appreciate the opportunity to further discuss the situation in person or on the phone, so we can address any concerns you have and earn back your interest. We look forward to hearing from you!
                                        Review Author Icon

                                        anonymous

                                        prospectiveVisited 2020

                                        1/29/2020

                                        I heard about the rude office staff by reading other reviews but I thought I would give it a try anyway. There was a very negative energy in the office of this complex. I believe this community is "selective" with their prospective residents, even those… See More >
                                          Manager

                                          12/21/2020

                                          Vail Quarters Apartments
                                          I'm so sorry that you had that type of experience at Vail Quarters. Our company bought the property on 1/15/20 so I'm not positive you came in before or after we purchased the property. In any case, we have had a few changes in personnel and I know that our current team is super customer focused and would make you feel welcome. The only reason we all have jobs is because of people like you who want to make this your home. If you ever would reconsider our property, I would love to personally tour you through our amenities and what we have to offer! From the bottom of my heart, I apologize that you felt unwanted when you arrived at our site. Sincerely, Kathy Sawyer-Property Manager
                                          Review Author Icon

                                          Resident 663499

                                          Verified Resident 2019

                                          1/8/2020

                                          Community is a really good to be lived Very keep and quite. One things i wanna say it though is a parking lot is compact. Other than that overall community is much better. Supportive staff and maintenance services!

                                            Manager

                                            3/18/2021

                                            Vail Quarters Apartments
                                            Thank you for posting a review for our property! Vail Quarters Team
                                            Review Author Icon

                                            Resident 734428

                                            Verified Resident 2018 - 2019

                                            1/8/2020

                                            The gate is usually broken now more than usual and it seems to take them a longer time to fix it. For our safety I expect the gate to be closed not that it matters b/c people piggyback but at least its not open 24/7… See More >
                                              Manager

                                              3/18/2021

                                              Vail Quarters Apartments
                                              Thank you for taking the time to post a review; we make it a priority to make sure the gates are always functioning properly.
                                              Review Author Icon

                                              Resident 726211

                                              Verified Resident 2019

                                              12/10/2019

                                              I received an email for the past Halloween contest. I tried to access same and was unsuccessful. The office was not aware of contest and had not received emails regarding same. I hope there will be a Christmas contest because my decorations are already up… See More >
                                                Manager

                                                12/18/2019

                                                Vail Quarters Apartments
                                                Hello! We appreciate you as a resident. Thank you for the comments and suggestions! Notifications will be sent out for any upcoming events. Happy Holidays! Vail Quarters Team
                                                Review Author Icon

                                                Resident 719763

                                                Verified Resident 2014 - 2019

                                                11/20/2019

                                                My experience has been good. Ive been here five years and Ive had some good times and Ive had some bad times but at the end of the day things are addressed in a timely manner and I appreciate everything thats been done to make… See More >
                                                  Manager

                                                  11/21/2019

                                                  Vail Quarters Apartments
                                                  Long term residents, like yourself; let us know that Vail Quarters is truly a home and not just "an apartment". It is our pleasure to do all we can to make your home a happy, comfortable, memorable one! Vail Quarters Team
                                                  Review Author Icon

                                                  Resident 717655

                                                  Verified Resident 2019

                                                  11/14/2019

                                                  A place to call a home good management neat place quiet peaceful Environment good schools around stores around am so happy living here my kids also love it here not moving out to any other apartment until am able to by my own house

                                                    Manager

                                                    11/15/2019

                                                    Vail Quarters Apartments
                                                    The entire staff here at Vail Quarters would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed! Vail Quarters Team

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
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                                                    Other
                                                    • Additional Storage
                                                    • Clubhouse with Business Center and TV Lounge
                                                    • Fitness Center
                                                    • Grilling Stations
                                                    • On-Site Management
                                                    • On-site 24-Hour Maintenance
                                                    • Online Resident Portal with Rent Payment
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Public Transportation
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Leave your worries behind when you come home to Vail Quarters. Our pet-friendly apartments and townhomes in North Dallas near Galleria offer a sense of escape from the daily hustle. This feeling of tranquility and relaxation starts when you glimpse the verdant landscaping in our garden-style community and is enhanced by resort-style amenities and a variety of upscale features and floor plans designed to complement your lifestyle. Make your getaway to Vail Quarters.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Harbor Group Management

                                                    B-
                                                    B-
                                                    Communities
                                                    206

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 190 number of votes by renters, Vail Quarters Apartments is currently rated 4.1 out of 5 stars.
                                                    Vail Quarters Apartments is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Vail Quarters Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Vail Quarters Apartments is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Vail Quarters Apartments is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Vail Quarters Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Vail Quarters Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 15.75 days to their community reviews in the past year.
                                                    Harbor Group Management
                                                    Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Vail Quarters Apartments

                                                    March 2024

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                                                    Vail Quarters Apartments is a 416 - 1,479 sq. ft. apartment in Dallas in zip code 75287. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,060 - $2,705. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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