Verandas at Timberglen formerly Jefferson at Timberglen
4607 Timberglen Road, Dallas, TX 75287
972-380-8148  WEBSITE save favorite
AVERAGE RATING
recommended by:
34%

overall rating:
2.9
3.1
3.08 Parking:
3.0
3.05 Maintenance:
3.1
3.12 Construction:
2.8
2.78 Noise:
3.4
3.38 Grounds:
2.8
2.78 Safety:
2.7
2.66 Office Staff:
< | >

STAY AWAY WHILE YOU CAN

From: -Anonymous-
Date posted: 4/5/2008
Years at this apartment: 2007 - 2008
 
Specially with the new management. For the price they charge you the service is one star. I moved to a filthy apartment and kept calling the manager for weeks to send someone to clean and fix the problems but noone returned my calls avoided me each time I went there. Finally she said oh I am sorry the apartment should have been inspected and its our mistake send us your cleaning bill and we will pay but after 9 months they have not paid yet. They have the rudest maintenance people I have ever seen. Its not safe living here. I travel because of my job alot but whenever I am here the upstairs neighbohrs keep running and making noises even at 2-3am !!!its not their fault because even when they walk softly it makes "stomping" sounds and stationary items rattle due to thin or weak flooring. Everytime my neighbors (close a door, we're jarred and the pictures on my walls shake. It sounds like they're slamming the door, when actually - they are not!!!! You have people sometimes at 4 am laughing and drinking outside but when you call the 24hr emergency phone to send security to check them out and ask them to keep it down they don't do anything . I had to call the police once because the apt was not doing anything to keep people not drinking outside and yelling at 4am!!!!When I moved in I filled out the paperwork saying that the garage door had dents they did not send anyone to fix it until several months later that I could not open the garage door I called them and they said they will send someone and it took them over a month and a half later to send someone to fix it.While my family and I were in New Yrok for 3 weeks they left a note saying tha tI left my trash out !!!! and they are charging me $50 for it. How can I leave my trash out when my family and I were not even in Dallas at the time'''!!!!! I have to say that under the old management I did not have as much problems but the new managment is clearly incapable of doing their job. My lease is due soon and I WOULD NOT STAY here even if it was free.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Unique Apartment Pets: Guinea Pigs - Nov 11
   Apartment Romance: How to Date Your Neighbor - Nov 11
   Recommended Renters Insurance Features for Atlanta Renters - Nov 11
   What Information Does a Standard Rental Application Require? - Nov 11
   Loft Apartments Explained - Nov 11
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Verandas at Timberglen (formerly Jefferson at Timberglen)
          Dallas apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif