Verona
AVERAGE RATING
recommended by:
45%
overall rating:
45%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Horrible office staff - Unsafe!
From: -Anonymous-Date posted: 2/21/2006
Years at this apartment: 2004 - 2006
2 responses
If it isn't the cops showing up every other night, or the garage break ins, it's the sluggish staff and their horrible attitude's! You'll have to call more than once to make sure that your service request is taken care of. It doesn??t matter whom you leave it with because the manager, the asst. manager, and the leasing agent all "forget" to get it to maintenance about 25% of the time.
They seem to allow everyone in these days, hence the cops showing up all the time. The fire alarms go off constantly. The office has lost my rent check. The carpet is stained and things are falling apart. The pool furniture is bare and the pool is never heated (as it states on the website), and the hot tub is never warm enough. They aren't friendly in the office when you call about ANYTHING. The staff is gone a lot, and the doors are shut during operational hours. This place has steadily gone downhill...and by the looks of things will not recover. Do not lease here unless you are looking to be treated with an attitude by incompetents who obviously have no form of education or people skills whatsoever!
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I'm the author!
Lived here?
User Responses |
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| From: loveverona06 | Date: 09/28/2006 |
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Staffing has changed and there all great! I live here and there have been no cops, or ANY fire alarms. As far as the residents, it's an apartment complex, if you qualify, which their standards are pretty strict, then you qualify. I've been in the pool & hottub and I have no complaints. The last time I checked everyone in the office has had formal education & intense training. I've lived in my fair share of luxury apartment homes & Verona surpasses them all. Are you sure you weren't evicted?
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| From: plaxico | Date: 01/10/2007 |
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9 times out of ten, people who write negative reviews were in the wrong...I agree with the other respondents...did you pay your rent on time?? The staff are not here to babysit you!
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