I wanted to move within days of moving in--the other tenets are loud (parties in the parking lot until 2:30 a.m.) and destructive (my car has been vandalized several times). The staff, especially the assistant manager, are incompetant and rude. (There are too many nicer apartments in Denton to waste your time here!)

The only exception is Tami, the afterschool program director, who was always polite and courteous.

But, the other staff has been rude and useless. They lost all of my paperwork when I mailed it in at the beginning of my application process and then told me that since I didn't do what I needed to do, I couldn't get the apartment. Or, I could run around Denton, again, getting documents notarized, again (or they could do it for $5.00 a page). When I asked to look in my file myself, there it all was--they hadn't noted it on my record. When I pointed the error out to the assistant manager, that I HAD done my part and that they had missed it, she gave me a Go-to-Hell look and said, "Whatever!" When I filed a complaint about the other tenets, her response was to call the cops anonymously so I can't be retaliated against. Also, when I originally asked about noise and crime, the assistant manager told me things were fine and that sometimes things were a little noisy. But, she didn't tell me there had been a serious vandalizism problem all summer (apartments broken into, cars and motorcycles stolen) and that there had been many complaints regarding noise and parking lot parties, issues they are required by law to tell you about if you ask. (I have even been threatened by other tenets and have bought pepper-spray to keep at my bedside and in my purse. I sometimes stay away on weekends to avoid being in my apartment alone.)

I have two months left on my six months lease and I have already given my notice. Take my advice, stay away. And, if Southwest Housing should read this, your staff is abhorent. k6tKKzmJrmATU2ap682S

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