Waterford At Spencer Oaks Apts
2100 Spencer Rd, Denton, TX 76205
940-591-8400  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
3.1
2.8
2.83 Parking:
2.9
2.92 Maintenance:
3.2
3.17 Construction:
3.1
3.11 Noise:
3.4
3.36 Grounds:
3.3
3.28 Safety:
2.8
2.81 Office Staff:
< | >

Management is the worst

From: -Anonymous-
Date posted: 6/22/2009
Years at this apartment: 2008 - 2009
User Response is available. 2 responses
 
I lived in Waterford and i paid the market rate which is 810 per month, and you would have thought i paid 8 dollars a month by the way the the management spoke to me when i had a problem. The senior manager was a real snake in the grass, she would be all smiles when i would come in to pay my rent but if i had a complaint she would talk down to me as if i was a child. And to boot, of the ever rotating asst managers she would speak ill of residents so when it came time to talk to them they already had an attitude before you could open your mouth...poor maitanance, pool never worked, and the manager was a real piece of work...STAY AWAY!!!

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 06/23/2009
I can't agree. I've been living here for three years and the management has been great. Once, recently, i was talked down to by the head of management, though my story was a bit far fetched if a person didn't know me personally. Otherwise, everyone has been understanding and accomidating. The mantinence is understaffed but they do a great job. I don't know how you could have had a bad experience... Though i must say that the asst manager and staff have not changed for over a year. That fact was incorrect.
From: Anonymous Date: 06/28/2009
I also cannot agree! I've been living here only since February and the management has been wonderful. I've never been "talked down to" by anyone in the office--management or otherwise, and the maintenance people have always been immediately over to my apartment fixing any problem I may have had. Things I could say about this complex are that 1)it is usually very quiet and peaceful; 2)it's a great place to move your family; 3)make sure to check the dryer lint trap on the outside of your apartment periodically for bird's nests; 4) quit complaining about problems that don't exist! By this response, you may think I work in the office, but I don't! I'm just a happy resident.
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