Independence Place Apartments-El Paso

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Independence Place Apartments-El Paso

4011 Alabama Street, El Paso, TX 79930
(299 Reviews & Surveys)
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Floor Plans & Pricing

1 Bedroom

1x1

1 Bed, 1 Bath | 620 - 631 sq. ft.

3 Available Units

See Floor Plan Details

2 Bedrooms

2x2

2 Beds, 2 Baths | 920 - 927 sq. ft.

5 Available Units

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3 Bedrooms

3x3

3 Beds, 3 Baths | 1,133 sq. ft.

1 Available Unit

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3x4

3 Beds, 4 Baths | 1,425 sq. ft.

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4 Bedrooms

4x4

4 Beds, 4 Baths | 1,425 sq. ft.

2 Available Units

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Managerā€™s Review Reply Time

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Independence Place Apartments-El Paso Reviews

(64)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022

6/19/2022

Independence Place Apartments El Paso manager

Ms. Eva who has been the manager of these apartments for quite a while has been a very awful, rude and the type of unprofessional managers youā€™ll ever experience. She is unkind and unwilling to help with anything you may need. Do not rent fromā€¦Ā See More >
    Manager

    6/19/2022

    Independence Place Apartments-El Paso
    Hello, My name is Erika Vega and I am Area Supervisor and Community Director for Independence Place. Miss Eva is our Assistant Manager. I am sorry you have not had a good experience. I am unaware of the specifics of your situation or any issues you may have encountered. I would love the opportunity to assist you. Please reach out to me directly with any of your issues or concerns. Thank you!
    Review Author Icon

    Karatownley2

    Resident ā€¢ 2020 - 2021

    1/26/2022

    Do not rent from this place. They prey on the military. They will take your deposit money if you leave it in perfect condition. They charge you for services they do not provide. Your vehicle is not safe parked here. They hate fixing their constantlyā€¦Ā See More >
      Manager

      1/26/2022

      Independence Place Apartments-El Paso
      Hello, Thank you so much for taking the time to leave a review. We appreciate all feedback so we can help create the best experience for all residents. I'm so sorry you feel like you have had a bad experience with us here at IP El Paso. If you have any questions or concerns that you would like to discuss directly feel free to contact me. My name is Erika Vega and I am the Community Director and I would be more than happy to assist you. Thank you!
      Review Author Icon

      brianreilly

      Resident ā€¢ 2020

      3/24/2021

      We lived here for 3 months at the start of 2020. A pretty nice apartment complex. Most residents are in the US military. We liked it. My wife was a travel healthcare worker in El Paso with a 3 month contract, so the lease optionsā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2020

        11/25/2020

        Typical profit-oriented management. Superficially very friendly but absolutely not willing to compromise when problems arise. The vast majority of tenants are military service members and therefore the management is used to their demands being accepted uncritically. Security is practically non-existent, as there is no accessā€¦Ā See More >
          Manager

          11/25/2020

          Independence Place Apartments-El Paso
          Hello! Thank you for taking the time to provide feedback. Iā€™m so sorry that you have not had a good experience with us. I read through your concerns to see how we can offer help, clarification or simply do better in the future. Unfortunately I do have some concerns and questions regarding your comments about security as we do not have security. We only ever had security to lock our facilities but as a result of Covid have not been contracted by us for most of the year. In regards to payments, charges or billing we are always happy to explain in detail any of those items all you have to do is simply reach out and we would be happy to help. I would love to discuss more with you if you are available. Iā€™m happy to assist when you are ready. Please contact our leasing office and ask for the Community Director, Erika. Thank you!
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2020

          2/24/2020

          These apartments were Nasty when my family moved in (this was mentioned to the office and marked on our move-in form) but we moved in anyway because we had just moved to El Paso and needed to move somewhere fast. The people at the officeā€¦Ā See More >
            Manager

            2/25/2020

            Independence Place Apartments-El Paso
            Hello, Thank you so much for providing us your feedback. I am always available to contact should any of our residents have questions or concerns during there stay or thereafter in regards to charges. Please feel free to contact me and I would be happy to clear up any questions or to hear your concerns. Thank you!
            Review Author Icon

            Lfarteche1

            Resident ā€¢ 2016 - 2017

            10/4/2019

            I had a safe and awesome experience living in these apartments. The maintenance be was so reliable and friendly. The staff was so friendly and attentive. The area is beautiful and kid friendly. If I come back to El paso, that will be my firstā€¦Ā See More >
              Manager

              10/4/2019

              Independence Place Apartments-El Paso
              Thank you Linda! We appreciate the feedback! We are so happy that you have had a great experience. You are always welcome with us here at IP!
              Review Author Icon

              eamor

              Resident ā€¢ 2019

              7/30/2019

              I love this community because the staff is amazing. I have lived at other apartment complexes and this is by far the best!! Hector, Miguel, and Ronald are the maintenance techs and they come and get my work orders done without having to wait soā€¦Ā See More >
                Manager

                8/12/2019

                Independence Place Apartments-El Paso
                Thank you so much for taking the time to let us know about your experience here with us! We always appreciate feedback and are so thrilled that you have enjoyed your time here at Independence Place!!
                Review Author Icon

                anonymous

                Resident ā€¢ 2017 - 2018

                2/19/2019

                Nice place to call home Property is always clean neighbors are friendly and the office staff is friendly and helpful Pet friendly and has a dog park. Would really recommend my family and friends to stay here if they are in El Paso TX .

                  Manager

                  2/19/2019

                  Independence Place Apartments-El Paso
                  Thank you!!! So glad you would recommend us!
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017 - 2019

                  2/19/2019

                  Living in this community has been a great experience . The staff and maintenance team is friendly and helpful. The pool and the rest of the amenities are always looking great . The view from the property to the Franklin Mountains is amazing and wouldā€¦Ā See More >
                    Manager

                    2/19/2019

                    Independence Place Apartments-El Paso
                    We agree....the view is amazing!! Thank you for sharing!
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019

                    2/19/2019

                    My husband and I love the area, the location is very convenient for us. We enjoy all their amenities, specially their pool which is always very clean. Apartment is spacious and we enjoy the view every morning, just perfect for us. Also, staff and maintenanceā€¦Ā See More >
                      Manager

                      2/19/2019

                      Independence Place Apartments-El Paso
                      We love that you love it here!! If you ever should need anything please do not hesitate to ask. Thanks for taking the time to leave your reviews!
                      Review Author Icon

                      ep2017

                      Resident ā€¢ 2017 - 2019

                      2/19/2019

                      The date I moved in the office staff was so friendly and very welcoming! Great amenities. Awesome parking spaces we are able to park anywhere we'd like. Maintenance is always there when we need them. The pool is always clean my kids and I enjoyā€¦Ā See More >
                        Manager

                        2/19/2019

                        Independence Place Apartments-El Paso
                        We are glad you love it here! Thank you for letting us know how much you have enjoyed your stay with us.
                        Review Author Icon

                        anonymous

                        prospective ā€¢ Visited 2018

                        2/11/2019

                        Of the cleanliness of the property and customer service that all the staff gave me. I have visited a few apartments and so far this property is my choice. I love the mountains that surround the property as well, which reminds me of my home.

                          Manager

                          2/19/2019

                          Independence Place Apartments-El Paso
                          Thank you so much for your feedback! We agree--the views here are amazing!!
                          Review Author Icon

                          MK6GolfR

                          Resident ā€¢ 2018 - 2019

                          2/4/2019

                          I decided to join this community originally due to the convenient location in regards to my place of work. But when I came in for information the Leasing Professional Cynthia went above and beyond to ensure I was happy with the apartment I chose andā€¦Ā See More >
                            Manager

                            2/19/2019

                            Independence Place Apartments-El Paso
                            Thank you so much for letting us know you are pleased with the service our staff has provided! We pride ourselves in trying to go above and beyond and to make sure all of our residents know they are valued so we appreciate the feedback!
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2019

                            2/4/2019

                            I think this community was great! The staff treated us like family and there were always fun events happening. Of course there is noise and other stuff that might randomly happen but this is an apartment community people!! That's what will happen! For all thoseā€¦Ā See More >
                              Manager

                              2/19/2019

                              Independence Place Apartments-El Paso
                              We are so pleased you enjoyed your stay with us! Apartment living does come with the understanding that you are within close proximity to others and that might be difficult for some. As humans we all have different habits and schedules etc. so that might cause conflict for some. We like to try and ease that stress by emphasizing the rules and by making sure this is a comfortable living experience for all. If we ever fall short we are open to all feedback and suggestions because that's what helps us provide better service and a better community for all. Thank you for taking the time to leave us your review-we appreciate it!
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2013 - 2018

                              5/16/2018

                              These apartments are the worst place that I have ever lived. The management is very nonchalant about things going on in the community. When there is a problem they may or may not fix it. Maintenance is very fly by night and can fix veryā€¦Ā See More >
                                Manager

                                2/19/2019

                                Independence Place Apartments-El Paso
                                Thank you for sharing your concerns with us. We apologize that there seemed to be some issues you felt weren't adequately handled. We take everyone's questions and concerns seriously and we do make every effort to resolve all issues brought to our attention. If there are ever concerns you feel need to be better handled please stop by the office and we can address each one individually. We appreciate your feedback and encourage you to stop by the office so we can help. Thank you!
                                Review Author Icon

                                Bealara

                                prospective ā€¢ Visited 2018

                                4/25/2018

                                Great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers.ā€¦Ā See More >
                                  Manager

                                  2/19/2019

                                  Independence Place Apartments-El Paso
                                  We appreciate the kind words! Thank you!
                                  Review Author Icon

                                  Shay_G

                                  prospective ā€¢ Visited 2018

                                  4/24/2018

                                  Looked at theses apartments a while back and the agent Claudia Mendoza Harris was great with showing me and my husband around the property. She took her time showing us around and answered all our questions.

                                    Manager

                                    4/24/2018

                                    Independence Place Apartments-El Paso
                                    Thank you so much for sharing your experience! We are always happy to help and appreciate you taking the time to have toured our community!
                                    Review Author Icon

                                    RaelynnDouglas

                                    Resident ā€¢ 2016 - 2017

                                    5/12/2017

                                    My husband and I have only lived in IP for about 5 months and so far we've love it!! The complex and neighborhood alone are great! Occasionally we have come across someone who didn't pick up after their dog but in reality, there are peopleā€¦Ā See More >
                                      Manager

                                      2/19/2019

                                      Independence Place Apartments-El Paso
                                      Thank you so much for sharing your experience with us! We are so happy that your stay with us has been a great one. It is important to us that all of our residents have the same type of easy and enjoyable experience. Thank you for having chosen IP as your home!
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2014 - 2016

                                      12/13/2016

                                      This place is NOT a good place to live. The apartments are nice enough and management is ok, BUT Rent is much more expensive than other apartments and even houses in the area and the apartments are not nearly nice enough to warrant it. Additionally,ā€¦Ā See More >
                                        Manager

                                        2/19/2019

                                        Independence Place Apartments-El Paso
                                        We take all concerns seriously and would love to have the opportunity to discuss issues like these with residents individually so that we can make sure we can resolve them together. Many times residents are unhappy but have hesitation to voice them here with us. However we encourage it because that is the only way we can make things better. Please remember that we are here to help. We want everyone to enjoy their time with us. Thank you for your feedback! Thank you!
                                        Review Author Icon

                                        Zachery.iverson

                                        Resident ā€¢ 2015 - 2016

                                        8/26/2016

                                        I was really excited when I first moved in. However, now I'm really happy I am leaving. I have always been a good tenant and I treat the apartment and the area as if I owned it, because it is my home. But here areā€¦Ā See More >
                                          Review Author Icon

                                          andrew selete

                                          Resident ā€¢ 2016

                                          5/12/2016

                                          the service of world class staff and appartments in Elpaso.

                                            Manager

                                            2/19/2019

                                            Independence Place Apartments-El Paso
                                            Thank you so much!!
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014

                                            7/20/2015

                                            This place is horrible, there is no urgency on fixing the stuff that goes wrong with the appartments, there is dog poop all over the landscaping and their referral program forget about it because you will never get it, I referred three people and didn'tā€¦Ā See More >

                                              Updated Review

                                              Review Author Icon

                                              tiggerman31

                                              Resident ā€¢ 2015

                                              6/18/2015

                                              I would recommend this apartment. the neighborhood is nice and the amenities were good. The staff was outstanding. the staff makes thus apartment complex one of the best I have stayed in.

                                                Manager

                                                2/19/2019

                                                Independence Place Apartments-El Paso
                                                We appreciate your feedback! We always want to give the best customer service possible so reviews such as this help to motivate the staff that their effort is well received. Thank you!
                                                Review Author Icon

                                                Resident 149285

                                                Verified Resident ā€¢ 2015

                                                4/24/2015

                                                Overall, good value for the money. Starting to show their age, the apartments need some reinvestment for new carpets and kitchen hardware, but the full kitchen and washer/dryer are great for long stays. The office staff and maintenance crew are GREAT and the pool isā€¦Ā See More >
                                                  Review Author Icon

                                                  Resident 144497

                                                  Verified Resident ā€¢ 2014 - 2015

                                                  4/1/2015

                                                  Services has been excellent............................ *Comments - Answer Required Millions of people use ApartmentRatings.com when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces),ā€¦Ā See More >
                                                    Manager

                                                    2/19/2019

                                                    Independence Place Apartments-El Paso
                                                    Thank you!!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $100. Rent: $25. Restrictions: Breed and Weight. Pet Limit: 2. Comments: Two Pet Max Per Apartment
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $50. Rent: $25. Pet Limit: 2. Comments: Two Pet Max Per Apartment
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Billiards Room
                                                    • Built-in Microwaves
                                                    • Business Center
                                                    • City Views
                                                    • Clubhouse
                                                    • Corporate Unit
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Furnished
                                                    • Grilling Area
                                                    • Keyed Bedroom Entry
                                                    • Modern Style Kitchen
                                                    • On-Site Maintenance
                                                    • Open Concept Living
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Pool View
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Spa
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                                                    Leasing

                                                    Welcome home to spacious layout options, resort-style amenities, unparalleled scenic views, and easy access to nearby Fort Bliss and downtown El Paso.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $100
                                                    Rent: $25
                                                    Restrictions: Breed and Weight
                                                    Pet Limit: 2
                                                    Comments: Two Pet Max Per Apartment
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $50
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: Two Pet Max Per Apartment
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    3 Beds, 4 Baths
                                                    4 Beds, 4 Baths

                                                    Check Availability

                                                    Independence Place Apartments-El Paso

                                                    March 2024

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                                                    Independence Place Apartments-El Paso is a 620 - 1,425 sq. ft. apartment in El Paso in zip code 79930. This community has a 1 - 4 Beds, 1 - 4 Baths Nearby cities include Fort Bliss, Sunland Park, Santa Teresa, Socorro, and Canutillo.

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