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Puerta Villa

12220 Pellicano Drive, El Paso, TX 79936
38%
51
Reviews
38%
Apartment Rating
46%
City Average
12/18/12
Resident

THE APARTMENT OFFICE MANAGER HAS AN ATTITUDE. She doesn't care about residents. I couldn't handle it anymore, so I moved out. Do not even consider renting here. Full Review ▶

08/17/12
Resident

This apartment complex is nice, Also for the most part the people who live here are nice. If you live on the first floor as myself you can hear up stairs apt. You will hear everything from walking,tv,showers, If they have… Full Review ▶

07/27/12
Resident

Looks can be deceiving! At first glance it seems to be a nice apartment, but it is NOT! Loud parties late at night, rude neighbors playing loud music all day, and management that does not care and does nothing about it.… Full Review ▶

07/10/12
Prospective Resident

THEY DO NOT SUPPORT THE MILITARY!!! Knowing that my husband is in Afghanistan they would not understand that I will not know the exact date that my husband will be back and got an attitude about why I did not know.… Full Review ▶

02/05/12
Resident

I have been living here for 7 mo. By far its been a nice place to live. Nice,Quite, Clean,good Maintenance, No parking problems, I dont have seen even a roach, I have forgot my personal items in the car (open window)… Full Review ▶

09/01/11
Resident

Lived at Puerta Villa from Summer 2009 - Summer 2011 and absolutely loved my stay here. Yes, it's expensive and yes, you could probably rent a house for less, but the front office staff goes out of their way to make… Full Review ▶

08/02/11
Prospective Resident

They might be nice,safe or whatever they're saying, but I'd rather rent a house. Specially if you are moving on the new west side complex they just finished. Way too expensive for a 2 bedroom apartment. Since I'd like a back… Full Review ▶

05/22/11
Resident

This is by far the best apartment i have ever lived in. No problems with noise from neighbors. They are all mostly friendly. the agents, Christina and Norma are super nice, and very, very hot (if that matters to any single… Full Review ▶

12/26/10
Resident

I would highly recommend anyone who is looking for a place to stay. We stayed there for 7 months and i can definitely say it was the best place i have ever stayed. The management was the best management i have… Full Review ▶

02/22/10
Resident

Lived here for 7 months without any issues. The grounds are always well maintained and any problems are taken care of quickly. One factor in my decision to stay here was the short distance to major roads and shopping areas without… Full Review ▶

12/14/09
Resident

I have lived here for over a year and a half and have really enjoyed it. The best part is the calm and quiet. Have an issue with one neighbor and a very loud dog, but beyond that, the neighbors are… Full Review ▶

09/28/09
Resident

I have lived here a couple months and I have been absolutely impressed with this community from every aspect. It is a gated community, the grounds are immaculate, the pool is like being in an Acapulco Resort, great gym, garages available,… Full Review ▶

05/13/09
Resident

I've live in Puerta Villa for 9 months and I would not live anywhere else. My foremost concern is safety so the fact that this is a gated community initially caught my eye. The apartment community is like a mini resort… Full Review ▶

05/04/09
Resident

My stay at Puerta Villa apartments was the best experience while attending the United States Army Sergeants Major Academy (USASMA). Christine, Angel and Christina were the most knowledgeable and pleasant people to deal with. I highly reccommend living in this gated… Full Review ▶

03/17/09
Resident

This was my first pick to look at based on other user reviews. After a few other apartment comparisons, none met up to the Puerta Villa standards. I moved in shortly after arriving to El Paso. Staff has been more than… Full Review ▶

03/11/09
Resident

I must say that close to the year I spent living here at Puerta Villa I have felt extremely welcome by the the staff whom I proudly call friends now. I will truly miss Puerta Villa once I leave to another… Full Review ▶

02/18/09
Resident

I don't even know where to begin because everything about this place is absolutely awesome. I moved here in July 2008 and I am not looking forward to the day I have to leave. Being a senior NCO and single female,… Full Review ▶

12/31/08
Resident

Being a Senior NCO in the Army I have lived in many places across the country. This is, by far, my best experience in apartment living! The staff, to include Management and Maintenance are top notch true professionals! Great pool area… Full Review ▶

11/10/08
Resident

This is by far one of the best apartment communities in El Paso. The complex is well-kept, clean and residents are respectful. Staff is simply wonderful and there when ever you need assistance. We visited a number of other complexes in… Full Review ▶

08/29/08
Resident

I highly recommend this apartment complex. The staff along is worth it, they are very professional and extremely nice. If I'm ever stationed in El Paso again, this will be my first stop. Full Review ▶

08/01/08
Resident

We LOVE living at Puerta Villa. Everything is FABULOUS from our home to the fitness gym to the pool to the free Starbucks coffee & daily newspaper to the AWESOME staff--Christine the Community Manager is the BEST! Need we say more?… Full Review ▶

03/21/08
Resident

I enjoyed the Puerta Villa Apartments, they made me feel at home all the time, if I didn't have to leave I would have stayed there the whole time I lived in El Paso. The STAFF is wonderful and courtesy and… Full Review ▶

12/10/07
Resident

Purta Villa Apartments is a great community to live in! I searched around the city of El Paso looking for a place to live. When I came to Puerta Villa I knew I had found a place. They are beautiful, quite,… Full Review ▶

12/05/07
Resident

After a year and a half of living here, I can't imagine that there is a better place to live in El Paso. The staff is always friendly and courteous, going the extra mile for each resident. The maintenance staff gets… Full Review ▶

11/30/07
Resident

I toured a lot of apartment complexes when I first moved to El Paso and Puerta Villa was the nicest by far. The office staff are incredibly helpful and friendly and the apartments themselves are well maintained and spacious. There is… Full Review ▶

11/28/07
Resident

I have been a resadent at puerta villa for two plus years and have had nothing but great things to say about these apartmments. The managment staff here is awsome they are so kind and proffesional. Christine is a great manager… Full Review ▶

10/30/07
Resident

The Staff at Puerta Villa Apartments are not only beautiful, they are competent, professional and fully understand their tenants needs. The friendly atmosphere is lead by the Community Manager Christine Galvez. She plans, organizes, and executes many resident events such as… Full Review ▶

10/26/07
Resident

Let me tell you that the adage of 'you will never know what you have until it is gone' is absolutely true. Prior to moving into Puerta Villa, I have resided in four different apartment complexes from San Francisco, California to… Full Review ▶

08/02/07
Resident

This has been the best and easiest move that i have had. While in Iraq Christine helped me and stayed in contact with me the entire time! When i arrived everything was set up and ready to go. She even helped… Full Review ▶

07/08/07
Resident

I am a quiet person and every now and then I like to enjoy a little of sollitude especially after a long day at work getting harrassed by nagging customers and being yelled at by the boss. Anyhow, I am digressing… Full Review ▶

07/04/07
Resident

I lived at Puerta Villa for almost two years and loved it. I never had any problems and the residents as well as the staff are very friendly. I truly looked forward to coming home everyday to see the beautiful landscape,… Full Review ▶

05/29/07
Resident

Military and was moving to el paso area. had to look for apts all over and decided on these but the ladies weren't very encouraging or accomodating. Tried my best to get everything done from long distance but in the end… Full Review ▶

04/23/07
Resident

I lived at Puerta Villa for six months from August through February. Very nice apartment complex with great looking grounds, a large pool, a useful gym, and a jacuzzi that could be accessed until 10:00 p.m. daily. The apartment itself was… Full Review ▶

03/19/07
Resident

I had viewed many apartments when I was looking to move and Puerta Villa was the one that stood out to me. The grounds, apartments, clubhouse, and swimming pool were beautiful. I had several nice neighbors that I became friends with… Full Review ▶

02/25/07
Resident

I lived at Puerta Villa for 2 years and would highly recommend it. I appreciated that everyone at Puerta Villa worked as a team to make living there a sheer pleasure. EVERYONE is very professional, polite and what I appreciated is… Full Review ▶

02/23/07
Resident

Beautiful Apartments
Gated Community - Very Safe
Maintance was quick and excellent


Office Staff very friendly
and became very good friends ;-)

Overall : Puerta Villa is a great place to live

Bye Eric

Full Review ▶

02/21/07
Resident

my familly and i have lived at puerta villa for over 2 years total we moved out after 9 months after our lease was up but shortly there after we moved back in now going on over a year and we… Full Review ▶

01/20/07
Resident

I lived in the Puerta Villa Apartments for 9 months and I enjoyed the customer service I received, from the Manager to the Manintenance Department. All very friendly and professional. The apartments are well kept and I felt very comfortable living… Full Review ▶

10/12/06
Resident

My husband is in the military, so I've lived in many different places. Some have been as nice as Puerta Villa, but when you combine the beautiful landscaping, the friendly staff, the timely and effective maintainence and the sheer pleasure of… Full Review ▶

10/06/06
Resident

I have lived in different apartment complexes across the United States and in some very upscale areas. However, none of them have rivaled the facilities and service I have received at Puerta Villa. The maintenance and management staff take a lot… Full Review ▶

10/02/06
Resident

Puerta Villa is a great place to live. My husband is in the military and I always felt safe while he was in training with the security gates and deadbolt locks. The grounds are immaculate and things are always fixed quickly.… Full Review ▶

09/26/06
Resident

I highly recommend these apartments. The complex is clean and well maintained and relatively secure. This is one of the better areas of El Paso.
The staff is excellent; friendly and very helpful.
I am a soldier to Ft Bliss. The… Full Review ▶

09/08/06
Resident

The best in El Paso. Full Review ▶

07/31/06
Resident

The one bedroom apartment is larger than I expected.
The storage space is large, and the rooms are well laid-out.
The landscaping is beautiful. The pool area looks like it belongs at a 4 star hotel.
The laundry area is spotless.
And the office staff… Full Review ▶

07/21/06
Resident

What a fantastic place! I had to have a garage to store my car and touring motorcycle and Puerta Villa is one of the few communities that have them. Both vehicles fit inside. The pool area is like a resort, but… Full Review ▶

07/17/06
Resident

I enjoyed my short stay at Perta Villa. Everything was beutiful and well kept (landscaping, pool and club house). I would recommend to others. Full Review ▶

07/15/06
Resident

I've lived in Puerta Villa for the past year. I can honestly say that I've never been happier in any other apartment complex. The community and the floorplans are absolutely amazing. You will fall in love with pool area as soon… Full Review ▶

07/01/06
Resident

Puerta Villa is a wonderful apartment community to live at. It is beautifully landscaped and has all the ammenities that you may look for in a apartment including a terrific fitness facility. The staff is nice, very friendly, and they work… Full Review ▶

06/20/06
Resident

Puerta Villa is a wonderful place to live. The apartments are beautiful, the grounds are well taken care of, and the staff is caring. It's like living at a resort. Full Review ▶

04/07/06
Resident

I have had a great experience living in the Puerta Villa community! It is very clean and well manitained with an exceptional office staff. Full Review ▶

04/01/06
Resident

Beautiful Apartments
Beautiful Grounds
Gated Community - Very Safe
Maintance quick
Staff is excellent Full Review ▶

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