Colonial Grand at Bear Creek formerly Milano Apartments
1200 Fuller Wiser Road, Euless, TX 76039
817-318-8038  WEBSITE save favorite
AVERAGE RATING
recommended by:
24%

overall rating:
2.5
3.4
3.4 Parking:
2.6
2.63 Maintenance:
2.9
2.88 Construction:
3.0
2.96 Noise:
3.1
3.13 Grounds:
2.9
2.94 Safety:
2.2
2.25 Office Staff:
< | >

New Management is TERRIBLE

From: -Anonymous-
Date posted: 2/8/2006
Years at this apartment: 2005 - 2006
User Response is available. 1 response
 
I went to the property to view an apartment before making any decesions. I was told that there was an apt with the exact same layout/measurements that would be available on the move in date I was looking for. When I picked up my keys and excitedly went to my new apartment I found that both of the employees I had been working with had lied to me. It is much smaller! But now I'm stuck. When I picked up my keys I was told that I would get one garage door/gate opener for free but they were currently out and would get mine to me asap. (another lie) I finally got my clicker after two months and then was charged $40 for it! They have ONE maintenance worker for the entire complex! (they occasionally contract one other guy to help, but the manager said they prefer not to) The property manager and the office staff is unavailable to residents, totally unprofessional, untrustworthy and incompitent! I can honestly say that about each person that I have met and/or spoken with over the phone. It is a complete nightmare! The front entry gates have been left open 24hrs/day since October. Gates leading to the pool and fitness center do not have any kind of security devices to keep non-residents or criminals out. The pool & hot tub by my apartment have needed maintenance numerous times and despite numerous calls to management, they are a foggy greenish brown color with lord only knows what growing inside of them! Maintenance requests are near impossible to get in a timely manner. (i waited 4 months before someone finally got a clue) The building structure sucks - it sounds like I have a heard of elephants living upstairs. The walls are very thin - you can hear everything your neighbor saying if your apt is quiet. Do NOT ever leave anything in the night drop box if you are wanting them to actually receive it! I could go on and on....to make a long story short, DO NOT MOVE IN TO THIS COMPLEX if you are looking.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 06/26/2007
Another dead on accurate review!!!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Moving Company Insurance Explained - Dec 24
   Small Space Design: Make Your Bedroom Look Bigger in 4 Steps - Dec 24
   Interior Decorating Tips: Choosing the Right Rug - Dec 24
   Should the Lowest Moving Quote Be Your First Choice? Maybe Not - Dec 24
   How to Get a Free Renters Credit Check - Dec 24
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Colonial Grand at Bear Creek (formerly Milano Apartments)
          Euless apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif