Paradise Hills
3700 Post Oak Boulevard, Euless, TX 76040
817-267-6700  WEBSITE save favorite
AVERAGE RATING
recommended by:
10%

overall rating:
1.8
1.9
1.92 Parking:
2.2
2.19 Maintenance:
2.1
2.1 Construction:
1.9
1.93 Noise:
2.1
2.1 Grounds:
1.9
1.85 Safety:
1.9
1.89 Office Staff:
< | >

Terrible Customer Service

From: -Anonymous-
Date posted: 11/8/2006
Years at this apartment: 2006 - 2006
User Response is available. 1 response
 
I'm a college student and planned to rent with Paradise Hills. When I first saw the property I was extremely impressed; I loved the hardwood floors throughout the entire apartment and the gorgeous kitchen area. After I submitted my application, it took the complex over two weeks to let me know if I was approved or not. After giving me the run around on the application, the property manage (Linda) informed me that she would not approve the application because I did not have a co-signer. I informed her before I submitted the application that I didn't have a co-signer, but she stated it should be okay because of my work history and credit score. She LIED!!! Not only did she deny the application, she kept my deposit money; knowing she would not approve the application. I've been calling their office constantly for the manager; it appears that she's never in. But oddly enough on one of my numerous calls, I'm almost positive she answered the phone...how childish!!! I strongly do not recommend this complex to anybody!! There are plenty of nice apartments in the area, clearly Paradise Hills is NOT one on them.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/28/2008
Well I guess your credit was not as good as you think it was... Linda is the best manager we ever had and you dont put a deposit down and not get it back. You only lose your application fees... Your a smart one.. Go back to school and learn something like some common sense......
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