Kensington by the Vineyard
#7,009 #15 #1,143

What is epIQ?

Kensington by the Vineyard

2400 State Highway 121, Euless, TX 76039
(190 Reviews)
$1,476 - $3,359/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

Napa

1 Bed, 1 Bath | 692 sq. ft.

$1,476 - $2,802

3 Available Units

See Floor Plan Details

Sonoma

1 Bed, 1 Bath | 719 sq. ft.

$1,547 - $2,769

2 Available Units

See Floor Plan Details

2 Bedrooms

Cabernet

2 Beds, 2 Baths | 985 sq. ft.

$1,919 - $3,359

7 Available Units

See Floor Plan Details

Burgundy

2 Beds, 1 Bath | 975 sq. ft.

$1,720 - $3,053

5 Available Units

See Floor Plan Details

Santa Barbara

2 Beds, 2 Baths | 1,059 sq. ft.

$1,893 - $3,218

1 Available Unit

See Floor Plan Details

3 Bedrooms

Bordeaux

3 Beds, 3 Baths | 1,494 sq. ft.

See Floor Plan Details

4 Bedrooms

Merlot

4 Beds, 3 Baths | 1,613 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

B-

Review Ratings

Noise

3.1

Grounds

2.9

Safety

2.2

Office Staff

2.8

Maintenance

3.5

Neighborhood

4.1

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

37

Managerā€™s Review Engagement

A-

Percentage of reviews responded to

81.08%

Managerā€™s Review Reply Time

C-

Average time to respond to reviews

49.57 days

View Community Timeline
View Community Timeline

Kensington by the Vineyard Reviews

(183)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1235901

Verified Resident ā€¢ 2013 - 2024

3/17/2024

Management is very big on making rules for the community. It all sounds good, but they do not enforce the rules. Apparently parking spots are completely optional and don't get me started on the noise.

    Manager

    3/19/2024

    Kensington by the Vineyard
    Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
    Review Author Icon

    Resident 1048671

    Verified Resident ā€¢ 2023 - 2024

    3/4/2024

    Overall I have enjoyed living at the Kensington. I really like the apartment but should have chosen a first floor apartment. The stairs have been tough on my 68 year old body but you deal with less noise when you're on top. It's a beautifulā€¦Ā See More >
      Manager

      3/7/2024

      Kensington by the Vineyard
      Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. Should you need anything from us in the future, please feel free to give us a call or stop by. Have an awesome day!
      Review Author Icon

      Resident 1231451

      Verified Resident ā€¢ 2023 - 2024

      3/3/2024

      Zero guest parking- they will need to park off site. My A/C can not keep up with the high ceilings. At 80? cannot get it below 72. Staff is very cold and rude, uncaring. It feels like a very sad place and I keepā€¦Ā See More >
        Manager

        3/6/2024

        Kensington by the Vineyard
        Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
        Review Author Icon

        Resident 1230891

        Verified Resident ā€¢ 2022 - 2024

        3/1/2024

        It has been horrible to live here. I have had people peeking in my window at 8:30 plus at night and when I try to explain to the office that this is not OK they tell me that there's just a maintenance man spying inā€¦Ā See More >
          Manager

          3/8/2024

          Kensington by the Vineyard
          Hi Verified Resident 1230891, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 444-6779 when you have a chance. Thank you, and we look forward to hearing from you.
          Review Author Icon

          Resident 1229962

          Verified Resident ā€¢ 2023 - 2024

          2/27/2024

          Terrible. The apartments are infested with bugs and i can hear everything between the walls. There is no privacy. The parking is also terrible. I have made multiple Maintanence request since moving into a "newly rennovated" space. This is not worth the money chargedā€¦Ā See More >
            Review Author Icon

            Resident 1227578

            Verified Resident ā€¢ 2022 - 2024

            2/18/2024

            It's average. Too expensive for the amenities. Maintenance is great. There have been times when amenities weren't available when I wanted to use them like the pool and gym. Supposed to be non smoking but I often smell smoke. Upstairs has a lot of turnoverā€¦Ā See More >
              Manager

              2/20/2024

              Kensington by the Vineyard
              Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 444-6779 so we can work towards a resolution. We look forward to hearing from you.
              Review Author Icon

              Resident 1227574

              Verified Resident ā€¢ 2023 - 2024

              2/18/2024

              When you are a possible prospect to live here, they are always available, once you move here, everything is by messages in machines or emails. I honestly don't like customer service. The gate always are opened

                Manager

                2/20/2024

                Kensington by the Vineyard
                Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (855) 444-6779 so we can work towards a resolution.
                Review Author Icon

                Resident 1227517

                Verified Resident ā€¢ 2023 - 2024

                2/18/2024

                Great service and community. Only complaint is lack of parking available. .,,,,,,,,,..,,,,,,,,,,,,,$(78!(46!!(;5$!!?,()???,57!,:37!,: I'mbffg

                  Manager

                  2/20/2024

                  Kensington by the Vineyard
                  Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                  Review Author Icon

                  Resident 1227019

                  Verified Resident ā€¢ 2000 - 2024

                  2/16/2024

                  This current management team is the best EVER!! My only complaint is an on going issue with certain residents who constantly park cars in the fire lane. I have complained many times to management but they can't seem to correct the issue

                    Manager

                    2/18/2024

                    Kensington by the Vineyard
                    Hi, we truly appreciate your honest feedback. We will share this information with our team to further improve.
                    Review Author Icon

                    Resident 1224990

                    Verified Resident ā€¢ 2019 - 2024

                    2/9/2024

                    The grounds of this property are well maintained but it's not always a "gated" community. The gates at the front and rear of the property have remained open for months. The back wall in gate has been broken for over a year. While the renovations beingā€¦Ā See More >
                      Manager

                      2/11/2024

                      Kensington by the Vineyard
                      Hello, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                      Review Author Icon

                      Resident 1223947

                      Verified Resident ā€¢ 2022 - 2024

                      2/6/2024

                      Staff constantly changing. Refuse to fix tiles. Bullied into a lease that was month to month by doubling the rent with a 15 day notice for more than 1/2 of what I was paying. Over $2100 which would total $4600. Then showed within 2 moreā€¦Ā See More >
                        Manager

                        2/26/2024

                        Kensington by the Vineyard
                        Hello, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience.
                        Review Author Icon

                        Resident 1222715

                        Verified Resident ā€¢ 2018 - 2024

                        2/2/2024

                        The office and maintenance staff are very accommodating. The property in general is beautiful but aged. Apartments are old and outdated. Parking is a major problem. They are in the process of updating apartments, but for tenants living in their apartment, it could beā€¦Ā See More >
                          Manager

                          2/4/2024

                          Kensington by the Vineyard
                          Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                          Review Author Icon

                          Resident 1221471

                          Verified Resident ā€¢ 2022 - 2024

                          1/29/2024

                          At the beginning the apartments were great to live in....but now, none of the outside lights work....around the swimming pools or anywhere. There use to b containers of bags for the dog poop but now they stay empty. Kids run around using foulā€¦Ā See More >

                            Updated Review

                            Review Author Icon

                            Resident 1104358

                            Verified Resident ā€¢ 2018 - 2024

                            1/29/2024

                            I have enjoyed my time at Kensington. My maintenance requests have been taken care of in relative timely manner. I appreciate you trying to enforce the rules for trash, parking, etc. but is still frustrating that it is an ongoing problem. Iā€¦Ā See More >
                              Manager

                              1/31/2024

                              Kensington by the Vineyard
                              Hi, thank you for taking the time to leave us feedback about your experience with us.We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                              Review Author Icon

                              Resident 1220478

                              Verified Resident ā€¢ 2023 - 2024

                              1/26/2024

                              Parking is terrible. Renovation supplies and equipment shipping containers take up a whole back portion of the complex (+ multiple parking spots). Dog poop is out of control from people not picking up and no enforcement on it. Trash isā€¦Ā See More >

                                Updated Review

                                Review Author Icon

                                Resident 135375

                                Verified Resident ā€¢ 2020 - 2024

                                1/19/2024

                                Upon move in, I loved the experience even though the Complex was older and not energy efficient. Management and Maintenance were great. My rent, the first renewal, went up $25/mo. Then, IRT purchased the Complex and everything changed! The property exterior is no longer maintainedā€¦Ā See More >
                                  Manager

                                  1/26/2024

                                  Kensington by the Vineyard
                                  Hello, Thank you for sharing this feedback with us and we regret to hear that you are having a poor experience with us. We would like to discuss these issues further and have the opportunity to make this right. Please give us a call at your earliest convenience. Thank you.
                                  Review Author Icon

                                  Resident 1217791

                                  Verified Resident ā€¢ 2023 - 2024

                                  1/16/2024

                                  We moved in during Spring 2023; the unit we selected had the basics that we sought. The appearance was pleasant at first sight. Appliances were good to exceptional. We quickly discovered that the thin line between economical and cheap was violated; theā€¦Ā See More >
                                    Review Author Icon

                                    Resident 1215656

                                    Verified Resident ā€¢ 2020 - 2024

                                    1/9/2024

                                    My experience has been average at best, nothing has blown me away or completely turned me off th the complex as a whole. I feel like they are very overpriced but what apartment isn't at this time? Management and staff hold tenants to an extremelyā€¦Ā See More >

                                      Updated Review

                                      Review Author Icon

                                      Resident 1099529

                                      Verified Resident ā€¢ 2020 - 2024

                                      1/7/2024

                                      There is zero communication from management about property happenings. Gates break frequently, and currently have been broken for weeks with no indication that repairs are in the works. Meanwhile, they're renovating the leasing office as if that's the main priority. My rent is as highā€¦Ā See More >
                                        Manager

                                        1/26/2024

                                        Kensington by the Vineyard
                                        Hello, Thank you for sharing this feedback with us and we regret to hear that you are having a poor experience with us. We would like to discuss these issues further and have the opportunity to make this right. Please give us a call at your earliest convenience. Thank you.
                                        Review Author Icon

                                        Resident 1213583

                                        Verified Resident ā€¢ 2023 - 2024

                                        1/2/2024

                                        This community is horrible!!!! Stay away there's nice truly renovated apartments with actual parking spaces nearby. This place was horrible from the start. My doors were broken and beaten when we moved in to the point my daughter cried. the cleanup crew did not cleanā€¦Ā See More >
                                          Manager

                                          1/26/2024

                                          Kensington by the Vineyard
                                          Hello, We sincerely apologize for the inconvenience this has caused you. We always strive to give your residents the best customers service possible. We would love the chance to make this right with you. Please give us a call at your earliest convenience. Thank you.
                                          Review Author Icon

                                          Resident 1211040

                                          Verified Resident ā€¢ 2019 - 2023

                                          12/22/2023

                                          I've been living at Kensington over 4 years and overall I am satisfied with my apartment. Maintenance staff is the absolute best I've ever had. Office staff is another story. Ever since IRT took over the property a few years ago, attention to current residentsā€¦Ā See More >
                                            Manager

                                            12/25/2023

                                            Kensington by the Vineyard
                                            Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1095008

                                            Verified Resident ā€¢ 2019 - 2023

                                            12/22/2023

                                            Not so great living here since IRT bought it. The upkeep of the property has really gone down. There are dead bushes everywhere that they don't pull or replace. There is always trash on the ground that never gets picked up. Theā€¦Ā See More >
                                              Manager

                                              12/24/2023

                                              Kensington by the Vineyard
                                              Hello, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you

                                              Updated Review

                                              Review Author Icon

                                              Resident 1095329

                                              Verified Resident ā€¢ 2022 - 2023

                                              12/17/2023

                                              Overall it has been very positive... the one exception is our front door - It was supposedly finished in July 2023 but here we are in December 2023 and it is still a mess. The local maintenance team is awesome. Our door was done by outsideā€¦Ā See More >
                                                Manager

                                                12/18/2023

                                                Kensington by the Vineyard
                                                Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                                                Review Author Icon

                                                Resident 1199444

                                                Verified Resident ā€¢ 2023

                                                11/14/2023

                                                The apartments that are newly remodeled are very comfortable, but that is useless if the administration of the complex does not work, their answers are limited (the ones they do respond to) the customer service by phone does not even exist because they never answer.

                                                  Manager

                                                  12/1/2023

                                                  Kensington by the Vineyard
                                                  Hello, we appreciate you sharing your experience with us and would like to get in touch with you about how we can improve your experience. Please get in touch with us here at KensingtonVineyard@irtliving .com.
                                                  Review Author Icon

                                                  Resident 1195877

                                                  Verified Resident ā€¢ 2023

                                                  11/3/2023

                                                  Living conditions suit us, as we are an older couple. Quiet. Easy to maintain. Spacious attached garages in each unit. Great and friendly staff & maintenance personnel. Residents seem pleasant. Great place for strolling. Pool areas and park is well kept. Ground are maintained. Valetā€¦Ā See More >
                                                    Manager

                                                    11/6/2023

                                                    Kensington by the Vineyard
                                                    Hi, Providing high-quality service is of the upmost importance to us, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Pet Allowed
                                                      Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Concierge
                                                    • DishWasher
                                                    • Disposal
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • Hardwood Flooring
                                                    • Heat
                                                    • High End Appliances
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Premium Countertops
                                                    • Private Balcony
                                                    • Private Off-leash Dog Park
                                                    • Private Patio
                                                    • Refrigerator
                                                    • Separate Informal Dining Area
                                                    • Tennis Court
                                                    • Unique Design Style
                                                    • Walking Trails
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    It's almost like having your own private vineyard. A five-star EV friendly townhome community next to Colleyville, Texas, Kensington by the Vineyard's sumptuous custom finishes, imported Italian marble tile, wine bar, espresso bar, and breathtaking views of a three-acre wooded preserve make you feel almost like you're right at home - in wine country!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    IRT Management, LLC

                                                    B+
                                                    B+
                                                    Communities
                                                    111

                                                    Questions & Answers (1)

                                                    Lola273
                                                    Asked on: 06/19/2018
                                                    Q:Ā Are air conditioning units allowed there if they donĆ¢ā‚¬ā„¢t hang out of the window ?

                                                    Frequently Asked

                                                    Based on 190 number of votes by renters, Kensington by the Vineyard is currently rated 3.4 out of 5 stars.
                                                    Kensington by the Vineyard is rated 2.9/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Kensington by the Vineyard is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Kensington by the Vineyard is rated 3.1/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Kensington by the Vineyard is rated 2.2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Kensington by the Vineyard is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Kensington by the Vineyard is rated 2.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 81.0811% of their community reviews in the past year.
                                                    Managers have replied within 49.57 days to their community reviews in the past year.
                                                    IRT Management, LLC
                                                    Pet Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    4 Beds, 3 Baths

                                                    Contact Property

                                                    Kensington by the Vineyard

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Kensington by the Vineyard is a 692 - 1,613 sq. ft. apartment in Euless in zip code 76039. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $1,476 - $3,359. Nearby cities include Bedford, Hurst, Grapevine, Irving, and North Richland Hills.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.