This place is awful. Do not move here. I am an educated professional and I find their business practices offensive. They seem really nice in the office. Until you have a problem. They do not do repairs in a timely manner and try to add on as many fee's and fines as humanly possible.

I signed my lease in August 2007. I was told on my move-in date to make sure that I put the utilities in my name or they would charge me a fine. Not a problem. My unit was not ready on the date that I signed my lease until after 7pm. So they next day I sign up with the utility company online. I have emails from the utility company stating that I was approved. So far so good. I'm thinking "why are all these people complaining' It seems fairly decent around here. Management had been very polite and curteous". I was actually planning to leave a positive review.

Well...

I get a notice posted on my door at the end of September stating that I had not put the utilities in my name and they were charging me a fine of $50. So I print out copies of my emails from the utility company and write a little note explaining that I signed up for util's the day after my lease was signed. I get another letter telling me I need to pay the fine or they will start charging a daily fine. To that point I really believed that it was a mistake. So I wrote a letter explaining that I had set up my utility account the day after I signed my lease and that I had no control over how long they took to change over the service. I don't feel I should get a fine for something that is beyond my control. I got a nasty letter on my door from management telling me that I was told to turn on the utilities before I moved in.

Thats a lie.

I was moving from California and had never seen the complex except the pictures posted. I would not call a utility company and tell them I want to sign up before laying eyes on the apartment. Then I got an eviction letter on my door. So I paid the utility amount AND fine. I am going to file a small claims court petition to get the fine back. That is so ridiculous.

Also the spa is a nasty little moat. Its got 3 inches of stagnant, slime water. I was told when I moved in that someone had poured sand buckets in the pool and spa. I was assured that they were already working on repairs. Well it has been 2 months and no repair in sight. Texas Deceptive Trade Practices Act applies to leases and makes it unlawful to misrepresent the qualities of something (namely the property) If anyone is interested in a starting a class action suit please contact me at snwbnny9@aol.com.

Also my air conditioner has not worked properly since I moved in. I've made 3 requests to have it repaired. That got me a nasty letter too. I will NOT be renewing my lease. These people take unprofessional to another level.

I'm not an attorney but I am educated and if you would like to file a small claims suit or have a story of harrassment by management. Please contact me. I like to help.

User Responses
From: HUGEKNOCKERS	Date: 12/31/2007
half of the airline employees that work at dfw trash the place then move out and file bankruptcy on them LOL

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