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Chateau de Ville (formerly Ritz at Parkside)

4040 Spring Valley Road, Farmers Branch, TX 75244
32%
Rent at Chateau de Ville (formerly Ritz at Parkside) and get a $200 reward from ApartmentSearch
73
Reviews
32%
Apartment Rating
47%
City Average
03/21/14
Prospective Resident

OMG, I just called the office on (214)556-3587 and the lady who picked up the call wasn't even willing to help out. I asked if they had a 2 bedroom with a den or study room and she immediately said "no… Full Review ▶

12/12/13
Resident

I love living at Chateau de ville I' ve lived here for serval years and I love it! The manager and the staff are awesome! They are on top of handling the problems! With the recent temps freezing my apt flooded… Full Review ▶

12/07/13
Resident

I have lived at the property a few years and live near the office. You can catch the manager outside smoking cigarettes throughout the day. I have had problems with her in the past but have decided not to even bother… Full Review ▶

12/04/13
Resident

I love living at Chateau! It's a very pleasant place and feels like a luxury location, everything is close by! It's great to have the shopping areas and all of the restaurants that are near by too. I have lived here… Full Review ▶

11/26/13
Resident

The office staff here SUCKS. I have never gotten any results from them. The MANAGER IS COMPLETELY INCOMPETENT!! Referring to her as an idiot would be kind. I would never recommend this place. Management manages both The Villas at Parkside and… Full Review ▶

09/21/13
Resident

One of the worst office staffs I have ever experienced. I had work orders not processed. I was talked to like a child. We had a noise violation for vacuuming at 8pm, on a Saturday night. We felt as if we… Full Review ▶

08/07/13
Prospective Resident

I am really disappointed in the office staff, too. I don't live there but I was considering it. I went to get some quotes and the lady seemed totally uninterested in really helping us. they also didn't have any apartments to… Full Review ▶

08/07/13
Resident

I am currently a resident...just went to go fax some papers and whoever the leasing agent was that was in the office today, August 7 was extremely rude. You guys should tell her to smile, it's her job. Other than that… Full Review ▶

03/06/13
Resident

We have recently moved in, and I am SHOCKED that this place is getting 2 or 2.5 stars overall. WTF? Our place is so nice with hardwoods and granite countertops throughout. There are built in cabinets and our closets and laundry… Full Review ▶

11/20/12
Resident

Truth be told - OK, so my boyfriend and I have lived at Chateau de ville for about 3 yrs now. I am happt to annouce we have finally decided the cost savings of having a 1000 sq ft apt at… Full Review ▶

11/02/12
Resident

What is wrong with management? The outside of this place looks great. The inside, impressive (wood floors, granite, new looking). It really fooled me. But what came across in every conversation, meeting, anything with management was how terrible these people are… Full Review ▶

10/04/12
Resident

Are you kidding me! I thought I was the only one that despised this dump. I have only lived here for a short time and I have thought about breaking my lease a couple of times. Talk about the worst place… Full Review ▶

07/18/12
Resident

Where to begin. Moved in August 2010, loved the floors and the granite counter tops. Then I noticed the bugs. Giant "water bugs" (so office staff claimed, they were cockroaches) in random places, called several times to have the apartment sprayed,… Full Review ▶

06/03/12
Resident

This place sucks. I wish I could break my lease without any penalities, I would walk out of here in a heart beat. Managament is very useless, rude and nobody take responsibility for anything. I have called several times asking to… Full Review ▶

02/29/12
Resident

CHATEAU DE VILLE HAS THE SAME STAFF: Villas at Parkside is an awful place to live. I would not recommend it to anyone. I m not sure which is worse, the management or the maintenance. I have called the office on… Full Review ▶

12/20/11
Resident

They don't even have their own management they share management system with right next complex, so each complex is big enough for taking care of, and apartment just trying to get the money out of your pocket. water from refrigerator is… Full Review ▶

10/23/11
Resident

Don't be fooled by the cool look from the outside of this complex. The management is inattentive and rude. When we lived there complaints about noisy neighbors were ignored, assigned parking space rules were not enforced (even though the checks for… Full Review ▶

10/14/11
Resident

The managment is horrible, the stuff is lazy. ---- is a manager, who is nice but she never does her duties, she always tells you what you want to hear and will never fix your problem. I got tired of telling… Full Review ▶

09/26/11
Resident

My boyfriend and I really thought we lucked out when we found an apartment with wood floors, a really cool layout, a HUGE kitchen and bookshelves built into the walls. The girl showing us around seemed really nice and when we… Full Review ▶

06/11/11
Resident

When my electric fireplace did not work, they let me wait until it was fixed to sign a lease renewal, and it was so hard to find anyone who could fix it, that they actually purchased a different fireplace and had… Full Review ▶

06/10/11
Prospective Resident

The staff is extremely rude. We waited 35 minutes for the leasing lady to help us, but she was not concerned with us and did other things instead of helping us. we walked in and she was rummaging around in the… Full Review ▶

01/29/11
Resident

I have been here since 12/2010 and thought I would actually participate on these ratings since it seems like only disgruntled people write reviews. Grounds: this place is gorgeous! Seriously the nicest place I have ever lived in. My girlfriend and… Full Review ▶

12/15/10
Resident

I've been there since Oct. 1 and have loved it! very quiet, lots of privacy ...hallways could you a cleaning...but am very happy there... Full Review ▶

11/11/10
Resident

Just moved in Oct 26th and so far this place exceeds my expectations. It is clean, quiet, safe, plenty of room to run my dogs, and its trail is beautiful to walk. The residents that I talked with before signing all… Full Review ▶

10/26/10
Resident

I just turned in my keys today and I'm going to miss this place. Maybe a tad pricey, but if you think so, then don't move in! The apartments are great, and no concerns whatsoever with safety. Maintence requests were addressed… Full Review ▶

04/20/10
Resident

I have lived here for two years and I was not happy with the management at this complex (not the maintenance crew but the idiots working in the office). They do not care about their tenants and are generally incompetent when… Full Review ▶

03/12/10
Resident

This apartment complex is by far the worst complex I have lived in. The hardwood floors appear to be a nice feature- but only if you are on the top floor of this complex. My upstairs neighbors were not considerate in… Full Review ▶

06/20/09
Resident

I moved out is July of 08. The place seemed to good to be true and it was. I may look wonderful, but the staff, and the upkeep or care of the tenants is lacking to say the least. My apartment… Full Review ▶

07/07/08
Resident

I have lived here for over two years and I have not had any problems!! Management responds to my requests, the people that live here are nice, the layouts are great, and there is a lot of space. My only complaint… Full Review ▶

05/20/08
Resident

I love coming home to my apartment at the end of the day and will be sad to leave it when I have to move. The layout is great, the closets/bathrooms/kitchen/bedrooms are huge compared to other apartments at the same price.… Full Review ▶

04/02/08
Resident

I have lived in about 5 different apartments during my college days in Dallas and after graduation. This is by far the worst place to live. Roaches everywhere, very slow response to treat them and they even stated to me after… Full Review ▶

02/13/08
Resident

I recently moved out of Chateau after living there for over 2 years, and I have to say, my stay there was great. A few weeks after my move out, I received my deposit of $221.65 (originally $250, but my last… Full Review ▶

01/10/08
Resident

I was so excited to move here (when it was called the Ritz)-- I thought I'd found the perfect place! Months later, I was seriously considering breaking my lease. Don't be fooled by the hardwood floors, the granite countertops, or the… Full Review ▶

12/24/07
Resident

I have no idea what these people are talking about. I have lived here for almost 2 years and have nothing but positive things to say. Yea, it's not perfect, but what apartment complex is? People that complain here are probably… Full Review ▶

12/01/07
Resident

I moved into Chateau about 4 months ago and it has been great so far, real nice and good area. However, lately there has been a major roach problem, and its not due to my living conditions. I am very clean,… Full Review ▶

10/02/07
Resident

Management will avoid you at all cost no matter how big or small the problem is. Full Review ▶

07/22/07
Resident

Overall, the grounds are very nice and reasonably well kept. However, I think if you will read the reviews, you will notice that the management has taken a turn for the worse in 2007. I moved in the latter part of… Full Review ▶

07/20/07
Resident

Definetly not happy here Full Review ▶

07/05/07
Resident

It started off great as a matter of fact there were no issues as long as there were no problems that needed to be tended to by management. For the first 8 months I can honestly say it was a great… Full Review ▶

05/16/07
Resident

I moved in February 2007 and have many problems. Let's start with the leasing agents... Unfortunately they don't have anyone who knows the property, the Ladies try their best, however they are from other properties.

I was advised that we have… Full Review ▶

03/07/07
Resident

Overall I liked it but the building had some major pluses and negatives

Plus
- The layout, the look, the finishes
- The size of the rooms and closets.
- The location. I was new to Texas and did not know a thing about Dallas.… Full Review ▶

01/20/07
Resident

We have just experienced recently that people enter our apartment without giving us any kind of indication that they have been here. And magically one of our medications have come up missing? I wonder where it could be?

We have had… Full Review ▶

11/30/06
Resident

Almost 3 years later I just received my BOGUS move-out bill. If anyone has been in a similar situation with the property PLEASE REPLY. Id love to speak with you. The better business bureau rates this company an F! There are… Full Review ▶

10/12/06
Resident

Dear prospective residents,
I highly recommend that if you are considering luxury apartment living, this property be high on your priority list to visit. Not only is the propery admirable, the location is coveted as well.Although CD is technically Farmers Branch,it is… Full Review ▶

08/14/06
Resident

The management staff at this place is horrible, the previous reviews are no exaggeration.
.
I have a timeline of all the things that went wrong when I wanted to move in here
Lets start with that the application was given on 6/22, which… Full Review ▶

08/13/06
Resident

This place was great when it was The Ritz. New owners and a name change has brought this place to the bottom of the barrel. It should have been named Chateau We-don't-care-about-you. The property is gorgeous! But the staff is unprofessional… Full Review ▶

06/09/06
Resident

I left but my friends still there have found out that the west side of the complex has black mold. Terrible if you have asthma or allergies.

The management apparently also removed all of the free weights due to complaints of noise,… Full Review ▶

05/22/06
Resident

I moved in a while back and the new manager is a real -----. She sits around on her --- and doesn't do a damn thing. The leasing agents are the only ones that will lift a finger. Management sucks here… Full Review ▶

05/04/06
Resident

I recently moved in her from out of town. I was able to have my apartment ready for me, prior to moving to Dallas. I have enjoyed living here. Full Review ▶

05/04/06
Resident

I have lived here for the past 2 years and loved it. I hate that the new management changed the parking situation. It was perfect the way it was. The office staff is ok I guess; I'm just glad they got… Full Review ▶

04/28/06
Resident

Every time I call or go into the office the supposed NEW manager is NEVER there OR next door. How can you assist your residents when you are never there and the office is frequently un attended??? I'm getting very frustrated… Full Review ▶

04/17/06
Resident

The main problem is the current management staff...very rude and snobish. Also the floors are not very well insulated. Can hear people walking around, music etc. Full Review ▶

03/31/06
Resident

New Mgmt again! Full Review ▶

03/23/06
Resident

Let me start by saying that I believe that The Ritz (now Chateau de Ville) is, for the most part, a very good property. The quality of construction, the asthetics of the interior of each apartment is very good. The pool… Full Review ▶

03/14/06
Resident

This complex was great when I moved in 3 years ago, but since the management change things have gone to hell in a hand basket. The new staff is rude and unaccommodating. Also, maintenance is way worse. It takes days or… Full Review ▶

12/16/05
Resident

I have lived here for a year and plan to sign another year contract with the new company. The reconstruction done to this building was a vast improvement to the dull, sultry color it was before. The only reason I leased… Full Review ▶

12/05/05
Resident

15 months ago I moved here and never had been so happy at any other complex I had lived. Recently our complex was purchased by another company. We all come home one day and all of a sudden realize that they… Full Review ▶

11/26/05
Resident

The previous 2 reviews have NO truth to them at all. I moved in when the old mgmt was here and I haven't been effected by the new mgmt company except my parking spot changed, neither here nor there, some of… Full Review ▶

11/22/05
Resident

I can't believe that it has come to this, a beautiful place being destroyed by new
management. Rates are rising,customer service down the drain. Trying to charge high rates for apartments,prices usually only seen in Down Town Dallas. Residents that have lived… Full Review ▶

11/18/05
Resident

There is not enough guest parking as it is and now they are renting the spaces out front which makes for even less. The bridge out back to the dog walkign area has been blocked off for three weeks now which… Full Review ▶

11/17/05
Resident

I have lived at the Ritz for 2 years now and since new management came in, my living experiance at the Ritz hasn't been the same. They have dramatically increased my rent and our water bills have jumped up signifcantly. Also,… Full Review ▶

11/14/05
Resident

As to the other few reviews of negetivity I disagree. We have lived here for almost 2 years, and yes the owner/management changed but all still remains the same in the long run. Just because you owe them money doesn't make… Full Review ▶

10/30/05
Resident

The former staff was excellent, and I absolutely loved living here. However, the new management that took over in July needs improvement.

Their first mistake was getting rid of knowledgeable staff members who had developed good relationships with the tenants. I… Full Review ▶

06/30/05
Resident

I've been living there for a month now, and I'm extremely happy. The staff are professional and great. The units are pricey, but very nice. And the building looks like it came out of downtown Prague. There is a safe, secured… Full Review ▶

04/18/05
Resident

Was most enjoyable. The staff was courteous and friendly, also timely in any requests. We planned on living there for some time, until we found the perfect opportunity to move into our own home. We recommend this property for anyone who… Full Review ▶

04/09/05
Resident

Full Review ▶

03/11/05
Resident

Management Support SUCKS!! They own tons of other properties and they all have bad reviews..Rancho Palisades, Estates on Frankford, Springs of Indian Creek, Briargrove at Vail..and lots more. I knew this when I found out they were taking over, and I… Full Review ▶

02/25/05
Resident

We moved in almost a year ago (last May) and have enjoyed living here. When we first passed the complex, we were unsure of what to expect, as the outside doesn't look like any apartments that we had ever scene. It… Full Review ▶

01/19/05
Resident

The complex is kept well maintained, we love the high rise-indoor living. Parking is great, no problem there. However we did see few roaches in the kitchen and the bathroom about one week of our move-in, other than that the staff… Full Review ▶

11/12/04
Resident

Hardwood floors granite counters always opens the eyes of my quests and friends. The office staff is very nice always acomidating to my needs. The fellow neighbors are my favorite part of coming home every day after work. Having fun and… Full Review ▶

11/11/04
Resident

Loved my 6 month stay in dallas on business wish i could move the beautiful city of dallas but work will not permint it. Hopefully will return soon and defintly stay through oakwood at the ritz Full Review ▶

09/28/04
Resident

I arranged for my apartment through Oakwood Corporate housing, figuring it would be a nice, quiet place for a business-person to live for 3 months. Instead I find myself at Party Central, where people congregate outside & have loud conversations from… Full Review ▶

07/17/04
Resident

Finnally a office managment staff cares for its tennants. Fun activities for residents and they make me feel like I belong. I would sign a 5 year lease if the would let me. They are my second family Full Review ▶

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