Club At Springlake
5201 Springlake Pkwy, Fort Worth, TX 76117
817-656-8992  save favorite
AVERAGE RATING
recommended by:
14%

overall rating:
1.9
2.4
2.42 Parking:
1.9
1.88 Maintenance:
1.6
1.65 Construction:
2.3
2.31 Noise:
2.2
2.19 Grounds:
2.2
2.19 Safety:
2.0
1.96 Office Staff:
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VERY DECEPTIVE BUSINESS PRACTICES --- DON"T MOVE HERE!!!

From: -Anonymous-
Date posted: 10/15/2009
Years at this apartment: 2009 - 2009
 
I stayed at this place. My deposit was in the amount of $300.00. I moved out several months ago, and I provided my forwarding address to one of the employees at this complex to send my statement to. Two months later (never receiving it or deposit), I called them to see about the ending statement, and they stated that one was not sent because they didn't have a forwarding address (---- never called, they had my phone number on file!!!!). They stated that after deducting my deposits, I still owed approximately $130.00. I was about a week late at providing my written notice to move out, so I got charge approximately $200.00 for the ten days I wasn't living in the apartment due to the late notice (trash & water included). I spoke with an employee about this approximately a month ago, and they stated that I didn't have to send the money that they would just deduct it from my deposit. I was told today that part of that $130 due today is including a $95 late charge for the 10 day rent being late! I told the manager about the employee telling me it would be just be deducted from deposit; however, she said, "well, I guess you should have gotten that in writing" Well, if small claims wouldn't be such a pain the ass and more money than it's worth, I'd pursue this further (which is probably why they do it because they know people will just pay it). I'm just going to pay it and be done with this deceptive/greedy company, so I can be done with them FOREVER!!! Buyers BEWARE!!!!!!!!!!!

I forgot to mention how I also sent a very professional courteous letter the the property owners of this complex about some other problems I had with the complex; however, they didn't respond with a call or letter to address my concerns --> THEY COULD CARE LESS, SCREW THE PEOPLE AND TAKE THE MONEY...IT"S ALL ABOUT THE MONEY!!! Don't expect anything from anyone from this company.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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