The Henderson Luxury Apartments
#19,265 #129 #3,246

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The Henderson Luxury Apartments

1000 Henderson Street, Fort Worth, TX 76102
(84 Reviews)
$1,039 - $1,704/mo
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Move-In Specials

$99 Application Fee

Floor Plans & Pricing

1 Bedroom

1 Bedroom / 1 Bathroom

1 Bed, 1 Bath | 626 - 855 sq. ft.

$1,039 - $1,304

21 Available Units

See Floor Plan Details

2 Bedrooms

2 Bedroom / 2 Bathroom

2 Beds, 2 Baths | 1,030 - 1,296 sq. ft.

$1,429 - $1,704

8 Available Units

See Floor Plan Details

2 Bedroom / 1 Bathroom

2 Beds, 1 Bath | 894 sq. ft.

$1,424 - $1,469

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Henderson Luxury Apartments Reviews

(83)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Kristy_G422

Resident ā€¢ 2022 - 2023

10/29/2023

Rat infested

This place is Infested with rats!!!!trash everywhere!!!!! they make you pay for valet, trash, more like valet for rats. The parking garage has no lights. Cars get stolen into!!!! your mail gets stolen off your front door!!!! the gates are broken !!!!!!! needs to beā€¦Ā See More >
Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

3/12/2023

This by far has been the absolute worst experience I have ever had dealing with an apartment. For starters I was told hours before moving in thar the unit I was supposed to move in was not ready. Although, very upsetting they had another unitā€¦Ā See More >
    Review Author Icon

    Joseph_C928

    Resident ā€¢ 2018 - 2019

    2/22/2023

    Donā€™t live here

    1. Dirty and unsafe 2. Gate is always broken 3. Garage feels like itā€™s going to crumble 4. When I lived here my dishwasher was broken for 8 months with a constant promise to fix 5. Mosquitoes were so bad that they had been attractedā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2023

      2/1/2023

      Not a great experience. I called them about 20-30 times over the 2 years I lived there, they answered the phone 4-5 times. After we left, they tried to squeeze every penny out of us they possibly could. They told me I could leave theā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2022

        6/3/2022

        Moving here was the worst decision I have ever made!!!

        Do not move here! The office will never ever return your calls. They give you the bare minimum in everything they do. I moved in three days ago, and still don't have hot water, my carpet is INVESTED WITH ANTS, along with other little issues.ā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2021 - 2022

          1/3/2022

          Anything but luxury. Since we have lived here over 7 vehicles have been broken into that I know of, my motorcycle was stolen within the first 2 months of living here, and my second motorcycle was hit in the parking garage. Of course the personā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2021 - 2022

            1/3/2022

            I wish I could give this place zero stars. Probably the worst apartment I have ever lived in. For starters when I moved in the elevators did not work. Seeing as how I live on the 4th floor, this was a huge issue. The moversā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2020 - 2021

              2/28/2021

              I have been hear about a year and have to say at the beginning every thing was pretty good but then i noticed the constant change in property ownership and staff. Then i found out a few months back that i have a past dueā€¦Ā See More >
                Review Author Icon

                delshawns

                Resident ā€¢ 2021

                1/4/2021

                Woke up to a BIG RAT swimming in my toilet. Called maintenance about 645 am and still no show.. Now as of 742 I'm holding my urine and no one has showed up... I've complained to them about the rats or possums that's ruining throughā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2020

                  10/2/2020

                  The fire alarms constantly go off when there are no fires, there is trash and broken glass over the parking garage, the local crime in the area affects this location as cops are constantly in the area looking for people and there are wheels leftā€¦Ā See More >
                    Manager

                    10/22/2020

                    The Henderson Luxury Apartments
                    We are disappointed to learn of your experience here at The Henderson, but will take this opportunity to improve. We are only able to give an AM or PM time table when it comes to contractors doing work inside your home but we absolutely should have called you when they got on site. We are extremely sorry for the situation with you pet and would love the chance to make this up to you. I would love to speak with you regarding all of this. Can you please call me or email at your earliest convenience. I am Jennifer and the Property Manager here. You can reach me at 817-885-8600 or thehendersonmgr@greystar.com
                    Review Author Icon

                    anonymous

                    prospective ā€¢ Visited 2020

                    9/29/2020

                    It's a very convenient location and easy highway access. Jeri was very informative and helped answer all my questions. I haven't made a decision as of yet, but am leaning towards The Henderson when I move the beginning of year.ā€¦Ā See More >
                      Manager

                      10/22/2020

                      The Henderson Luxury Apartments
                      Hello, thank you for your kind review; we are happy to pass along your comments to the team here at The Henderson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2020

                      9/29/2020

                      This community is very nice. i moved here from out of state and enjoy it so much. it is very close to a lot of things but isnt in the traffic zone which i like a lot. the parking garage is one of my favoriteā€¦Ā See More >
                        Manager

                        10/22/2020

                        The Henderson Luxury Apartments
                        Hello we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Henderson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                        Review Author Icon

                        Resident 825918

                        Verified Resident ā€¢ 2019 - 2020

                        9/29/2020

                        This is not a great apartment to live! Management does not provide support. I feel unsafe. People leave trash everywhere. No one follows the rules. Not exactly the luxury living that they portray themselves to be

                          Manager

                          10/22/2020

                          The Henderson Luxury Apartments
                          We regret to hear that you are having a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (817) 885-8600 so we can work towards a resolution. We look forward to hearing from you.
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2019 - 2020

                          9/24/2020

                          The location is great, but it all goes downhill from there. Extremely thin walls, where you can hear everything that your neighbor does. You can hear people talking outside and dogs barking all day. The quality of which the apartments are finished is extremely poor.ā€¦Ā See More >
                            Manager

                            10/22/2020

                            The Henderson Luxury Apartments
                            Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (817) 885-8600. We look forward to hearing from you.
                            Review Author Icon

                            Resident 819151

                            Verified Resident ā€¢ 2019 - 2020

                            9/16/2020

                            My experience has been good. Some ups and downs with some new members. The pool upkeep is also disappointing sometimes. But it is pretty and in a great location. I also really like my floor plan and the size of my apartment

                              Manager

                              9/17/2020

                              The Henderson Luxury Apartments
                              Hello! Thank you for your review and feedback. We have recently added a new Team Member to our maintenance staff who will be able to help us keep our Community in the best condition it can be. We love hearing that you love the location of your home and the layout. Thank you again for leaving us a review and giving her a high rating!
                              Review Author Icon

                              Resident 812134

                              Verified Resident ā€¢ 2019 - 2020

                              9/5/2020

                              It has been a horrible experience. A complete nightmare. Maintenance stole things from my apartment, damaged my belongings and never cleaned up their mess. The Manager Jennifer Casas wrote an email talking trash about me and accidentally sent it to me. Jennifer threatened to moveā€¦Ā See More >
                                Manager

                                9/8/2020

                                The Henderson Luxury Apartments
                                Hello! We are so very sorry to hear of your dissatisfaction with us and your home. If you are willing to give us another chance, please contact us at (817) 885-8600 so we can understand your situation better in order to try and turn your experience around. Thank you, The Henderson
                                Review Author Icon

                                Resident 812042

                                Verified Resident ā€¢ 2017 - 2020

                                9/5/2020

                                The Henderson does not care about residents or completing repairs. I miss the previous management. I cannot believe all of the charges involved with breaking a lease when it is clearly the management's fault. I am going to miss dtn FW, but not these apartments.

                                  Manager

                                  9/8/2020

                                  The Henderson Luxury Apartments
                                  Hello. We hate to hear that you are not happy. I would love to speak with you regarding all your concerns and frustrations as I would love to turn this around for you. You can call me at 817-885-8600 or email me at thehendersonmgr@greystar.com. I hope to hear from you soon.
                                  Review Author Icon

                                  Resident 811009

                                  Verified Resident ā€¢ 2020

                                  9/2/2020

                                  They are patient nice its clean here and quiet and you pay your rent and the things included are worth it if things needs to be fixed it will be and they communicate so well on the portal I work late so I can keepā€¦Ā See More >
                                    Manager

                                    9/8/2020

                                    The Henderson Luxury Apartments
                                    Hi! Your satisfaction is our top priority. Your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

                                    Updated Review

                                    Review Author Icon

                                    Resident 775084

                                    Verified Resident ā€¢ 2017 - 2020

                                    8/20/2020

                                    Quiet and cleanliness has declined greatly in the past year. Poor security, no cameras, no apparent security on premises. I have called night contact number and had no answer. At the time, other neighbors tried the posted number and there was noā€¦Ā See More >
                                      Manager

                                      9/8/2020

                                      The Henderson Luxury Apartments
                                      Hello! I am sorry to hear you have been having difficulty getting a hold of or Courtesy Officer. We do have cameras within the Community as well as a Courtesy Officer who lives on site. He is employed with Tarrant County Sheriff's Office. In order to get in touch with him you will call the office phone number at 817-885-8600 and follow the prompts to the emergency courtesy officer line. From there you will leave a message and he will call you back. If he happens to be on duty at that time he's always really good at calling one of his buddies to come out. I would like to get some more details from you on what's been going on. Can you call me at the office number above or email me at thehendersonmgr@greystar.com? I hope to speak with you soon.
                                      Review Author Icon

                                      Resident 805432

                                      Verified Resident ā€¢ 2019 - 2020

                                      8/19/2020

                                      Five-star experience through 2019. Then there was a drastic diminishing of effort by management in daily upkeep and the addressing Resident issues which began about January or February. It seems to be improving slowly.

                                        Manager

                                        9/8/2020

                                        The Henderson Luxury Apartments
                                        Hello. I would love to speak with you and see what I can do to make sure the rest of 2020 is a five star experience for you. We take a lot of pride in our work, Community and all our Residents. Can you call me or email me at 817-885-8600 or thehendersonmgr@greystar.com.
                                        Review Author Icon

                                        Resident 804499

                                        Verified Resident ā€¢ 2020

                                        8/17/2020

                                        I have lived here for one month, and I have no complaints so far. The property is clean, comfortable, and safe. The office staff is friendly and helpful. I've had two service requests (minor things-short in an outlet and replacing smoke detector battery) that wereā€¦Ā See More >
                                          Manager

                                          9/8/2020

                                          The Henderson Luxury Apartments
                                          Hello, we are so happy to read such a great review about The Henderson! If you're ever in need of more help, please let us know!
                                          Review Author Icon

                                          Resident 801699

                                          Verified Resident ā€¢ 2020

                                          8/9/2020

                                          Needs better wifi. Applying was a pain in the ---. So many different websites to fill out the forms. Then you have to get separate wifi, and insurance, and utilities. SUCH a pain!! Im trying to get AT&T (what they recommend) it is a disaster!

                                            Manager

                                            9/8/2020

                                            The Henderson Luxury Apartments
                                            Hello! I would like to talk a bit more information about this so I can get with our AT&T Rep and let them know the difficulty you were / are having. Can you email me at thehednersonmgr@greystar.com so I can get some ore information from you?
                                            Review Author Icon

                                            Resident 800272

                                            Verified Resident ā€¢ 2018 - 2020

                                            8/5/2020

                                            This community has gone downhill rapidly in the last 4-6 months. Loud, dirty - screaming fights & children all day and night. Smells terrible, trash EVERYWHERE. Really disappointed. The disparate rent rates do not aid in this - meaning Im well-aware new tenants are payingā€¦Ā See More >
                                              Manager

                                              9/8/2020

                                              The Henderson Luxury Apartments
                                              Hello! We are so terribly sorry to hear that you are dissatisfied with your stay here. I would love to speak with you more about your concerns. Can you call me at 817-885-8600 or email me at thehendersonmgr@greystar.com so I can do everything I can to turn your experience around for you?
                                              Review Author Icon

                                              Resident 797151

                                              Verified Resident ā€¢ 2018 - 2020

                                              7/28/2020

                                              Living above the dog park it is not unusual to hear dogs fighting or barking loudly, or hear their owners conversations early in the mornings and late into the evening. Other than that I don't have any complaints. The staff is all friendly and theā€¦Ā See More >
                                                Manager

                                                9/8/2020

                                                The Henderson Luxury Apartments
                                                Hello! Thank you so much for the high star rating! It always make us so happy when we see that our Residents are happy and love their home. I will make sure and pass your wonderful comments about the Team along to them.
                                                Review Author Icon

                                                Resident 786742

                                                Verified Resident ā€¢ 2019 - 2020

                                                7/3/2020

                                                Overall, I love The Henderson. The location is amazing. You can walk to pretty much anywhere downtown, and it never takes more than 15 minutes to drive anywhere else around the Fort Worth are. My apartment has such a cozy feel, and it seems soā€¦Ā See More >
                                                  Manager

                                                  7/9/2020

                                                  The Henderson Luxury Apartments
                                                  Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Pets interview required: No aggresive breeds. Pet Limit: 2. Comments: Pets Allowed
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Pets interview required: No aggresive breeds. Pet Limit: 2. Comments: Pets Allowed
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • ADA Accessible
                                                  • Clubhouse
                                                  • Courtyard
                                                  • Fitness Center
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Acceptance
                                                  • Pet Park
                                                  • Pool
                                                  • Terrace
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Welcome Home to The Henderson!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  RPM Living

                                                  D+
                                                  D+
                                                  Communities
                                                  182

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 84 number of votes by renters, The Henderson Luxury Apartments is currently rated 3 out of 5 stars.
                                                  The Henderson Luxury Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Henderson Luxury Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Henderson Luxury Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Henderson Luxury Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Henderson Luxury Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  The Henderson Luxury Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  RPM Living
                                                  Cats Allowed
                                                  Restrictions: Pets interview required: No aggresive breeds
                                                  Pet Limit: 2
                                                  Comments: Pets Allowed
                                                  Dogs Allowed
                                                  Restrictions: Pets interview required: No aggresive breeds
                                                  Pet Limit: 2
                                                  Comments: Pets Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  $99 Application Fee

                                                  Check Availability

                                                  The Henderson Luxury Apartments

                                                  March 2024

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                                                  The Henderson Luxury Apartments is a 626 - 1,296 sq. ft. apartment in Fort Worth in zip code 76102. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,039 - $1,704. Nearby cities include Westworth Village, Haltom City, Lake Worth, White Settlement, and Forest Hill.

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