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La Valencia at Starwood

6805 Lebanon Road, Frisco, TX 75034
Website
95%
71
Reviews
95%
Apartment Rating
58%
City Average
08/25/14
Verified Resident

Very good staff . Very nice and clean community . Extremely good maintenance .our move here was very easy because of yuvan . She is a very nice person helped us settle down here very much. Neighbors are very accommodating and… Full Review ▶

08/12/14
Verified Resident

I learned about La Valencia because I work close to the location (across the street). I feel very well taken care of and I enjoy the well kept facilities. I especially like the new trash pick up accommodations where they allow… Full Review ▶

08/04/14
Verified Resident

I would definitely recommend this community to potential renters. The property is quiet and clean. The amenities are upgraded. I particularly like the attached garaged option. The apartment staff is friendly and professional. The only issue I've experienced is that it's… Full Review ▶

08/01/14
Verified Resident

It is great! I really appreciate the great customer service and support. All maintenance issues are handled promptly and with courtesy. I love my apartment and community. Close at everything but far away for peace and quiet. I love it here!… Full Review ▶

07/16/14
Verified Resident

We have lived here three years. Our experience here has been great!!! Wonderful Place!!! Nice and clean, love the landscape. Great staff!! We love how everything is close! The grocery store, mall, FC Dallas stadium, and Dallas. Our neighbors are great… Full Review ▶

07/09/14
Verified Resident

What an amazing property. You pay a little more and it is worth it. The staff is courteous. Maintenance is timely. The grounds are extremely clean. Easily accessible to so many things here in the area. I would recommend this property… Full Review ▶

06/18/14
Verified Resident

The community is excellent and the quality of the apartments is top notch! The office and maintenance staff have always been very professional and courteous! I am proud to call the community home. The location is great and within short distance… Full Review ▶

Manager Response
06/17/14
Verified Resident

Positive in the first 6 months. I have been very happy with the staff. Also, my apartment is quiet. I have friends who are very unhappy with the level of noise at their homes (not this complex). I always tell them… Full Review ▶

Manager Response
06/13/14
Verified Resident

Great community, updated appliances, great facilities. They have done a great job with the asthetics of the property, especially the pool landscaping and furnishing. The girls in the office are accomidating, and in almost every case my work orders have been… Full Review ▶

06/11/14
Verified Resident

The staff at La Valencia at Starwood was very helpful and accommodating with the application process, move-in details, and follow-up. La Valencia had everything I wanted on my wish list such as short-term lease, washer/dryer connections, exercise facility and attached garage… Full Review ▶

06/02/14
Verified Resident

The apartments at LaValencia are roomy and well laid out. The kitchens are large and make you feel like you are in a large home. The closets in both bedrooms are walkin and very roomy. The community overall is well maintained… Full Review ▶

06/01/14
Verified Resident

The location is convenient, close to The Tollway. Beautiful pool with great facilities. The layout of my apartment is very nice and suits my Family perfectly. We love it here and recommend La Valencia to any one that is looking for… Full Review ▶

05/13/14
Verified Resident

Very satisfied with the move in process. Everything went very smooth and the staff was very helpful. The transition to the new apartment has been difficult on the family but they are gradually getting more comfortable. Thank you again for the… Full Review ▶

05/01/14
Verified Resident

This is by far the best apartment I have ever lived in. It is a quality apartment, i.e., they did not skimp on things like appliances. I love the 5-star Energy Award, it is true that these apartments are very well… Full Review ▶

04/30/14
Verified Resident

Nice and quiet. Friendly environment. Clean at all times. Well secured - had never had any fear of security. Nice parking spots available at all times. Love the swimming pool area - the gym facility is equally excellent. Also if one… Full Review ▶

04/11/14
Verified Resident

My maintenance issues are always handled promptly. The maintenance staff is always professional. I don't know why I have to enter 200 characters about my experience. All I needed was one sentence. This is dumb and really needs to be changed.… Full Review ▶

04/08/14
Verified Resident

Overall experience is good, however I would say the property is not as well kept on the weekend. Often trash and debris is found around the trash area. It is very embarrassing to have guest arrive and the trash and overall… Full Review ▶

Manager Response
04/08/14
Verified Resident

Please see what I said already about this in the additional comments section of the previous page. This is filler text because it says I have to enter 200 characters: Lorem ipsum dolor sit amet, labitur rationibus an est. Ea ius… Full Review ▶

04/08/14
Verified Resident

This is the most responsive staff I've ever had and really appreciate the entire team, mostly Cathleen & Larry. I usually have an immediate response by email and then a follow up email or phone call. This is a very personable… Full Review ▶

04/01/14
Verified Resident

Living here has been awesome! The staff is great and very attentive. I would recommend this community to everyone moving to the area. It has great access to the toll and shopping malls. Schools are close by. I have a since… Full Review ▶

03/24/14
Verified Resident

Like the overall experience of this community. Wish they had a play area for the children, I get concern when Kids ride skate boards in middle of street. The Office do the best they can in helping us meet the needs… Full Review ▶

03/05/14
Verified Resident

I love it! I tell everyone I know that I live in the best place possible. Very nice, clean and managemnet team is amazing! I feel save and welcome! I have great nabors. Gtreound is kept nice and clean. Maintenance is… Full Review ▶

03/03/14
Verified Resident

This is a wonderful place to live. The entire staff is awesome. The apartment is very spacious and laid out in a very livable design. The amenities, lounge, work-out area, pool and office are well kept and always clean. I would… Full Review ▶

02/25/14
Verified Resident

Frisco, a great place to live, and if you consider apartment living to fit your lifestyle, you won't find a better community than La Valencia at Starwood. Friendly staff, well managed, and always open to the concerns of we the people.… Full Review ▶

02/20/14
Resident

I think that these apartments are absolutely beautiful and the staff is amazin...however if at all possible is there is a way that a notice can be put on all doors as a friendly reminder to have regards to your neighbors… Full Review ▶

02/19/14
Verified Resident

I like the complex and the apartments. The staff has always been friendly and helpful to me. Don't get near the toll way unless you want to feel like you are watching an auto race. Some of the residents suck but… Full Review ▶

02/11/14
Verified Resident

I've lived at La Valencia at Starwood for almost two years and have enjoyed it. The front office staff is very helpful and proactive in trying to make sure everyone is following the community guidelines. The unit itself feels new and… Full Review ▶

02/11/14
Verified Resident

We have enjoyed living at La Valencia and appreciate the design of the apartment. They very soundproof except for the windows, which allow a lot of traffic noise. The staff is very responsive and helpful. We constantly recommend La Valencia to… Full Review ▶

02/06/14
Verified Resident

We've enjoyed and have had a good experience living here. Courteous staff in the office. I have done my work in the office; a quiet and relaxing environment. The downside is the computers that never seems to work in case you… Full Review ▶

02/05/14
Verified Resident

Amanda is the nicest person. She has really helped me transition back to apartment living after owning a home for 10+ years. The apartment is in relatively good condition and there are nice amenities. The noise level is fine as well.… Full Review ▶

Manager Response
02/05/14
Verified Resident

I have never had one bad experience with my apartment or the complex. I would highly recommend this complex to anyone and everyone. This is the most expensive apartment I have rented, but the Energy Efficient features make it well worth… Full Review ▶

Manager Response
02/03/14
Verified Resident

Exceptionall satisfied. Only one minor issue that should be resolved: If UPS or FedEx tries to deliver a package to me and I'm not home, they correctly leave it at the office. Current policy is for the office not to notify… Full Review ▶

Manager Response
02/02/14
Verified Resident

Love it! Full Review ▶

02/02/14
Verified Resident

I have been extremely satisfied. The staff is always pleasant and the upkeep up the community has been consistent. I love the location of the community. It's close to the highway and only minutes away from grocery stores, shopping malls and… Full Review ▶

01/28/14
Verified Resident

La Valencia at Starwood offers a warm and safe environment in which to live. The staff is always welcoming and courteous responding to all the needs of the residents promptly. The location offers the best of restaurants and additional shopping. Full Review ▶

01/27/14
Verified Resident

The apartment is very clean and organized. The bathroom and kitchen which I am very particular of met my expectations. It was clean and modern and the appliances are functional. The staff are also very friendly and helpful. My only negative… Full Review ▶

01/27/14
Verified Resident

I love this apartment complex, from the physical unit itself to the management! Our maintenance needs are always fulfilled and we are provided service with a smile. The pool area is beautiful and a nice escape during the summertime. As for… Full Review ▶

01/24/14
Verified Resident

I have truly enjoyed living at la Valencia. My apartment is just the right size, is luxuriously appointed, and it is very energy efficient. The staff are always friendly and helpful. All maintenance requests have been done almost immediately. Full Review ▶

Manager Response
01/22/14
Verified Resident

i have enjoyed living in this community, I am very proud of the landscaping the swim area it is very lovely and the pool is clean. The areas are well taken care of and it is reflected in the beauty. I… Full Review ▶

Manager Response
01/21/14
Verified Resident

I love living at La Valencia at Starwood. The staff is very friendly, and helpful. This is the first apartment I've ever lived in, and I absolutely love it here. I will be living here until I get a home. I… Full Review ▶

01/20/14
Verified Resident

First, I love my apartment and garage. The friendly staff is exceptional in every way...promptly assisting with any needs and always with a smile! The maintenance workers are always friendly, too, and provide quality service and repairs! I am extremely happy… Full Review ▶

10/02/13
Resident

This is a very poorly managed apartment community. First of all, there is a huge RAT problem. Management says they have pest control come twice a week, but I lived there for 6 months and never saw them (I work from… Full Review ▶

07/18/13
Resident

La Valencia was a wonderful place to live. I lived there a short time after selling my house and looking for a house to buy. The management staff (Sheree, Kathleen, and Ashley) were excellent, professional and extremely helpful and fair. Larry… Full Review ▶

05/07/13
Resident

I have lived in 3 complexes before and helped a lot of my friends find apartments. The level of competency within the community leasing office is five stars. Me and my fiance were looking for a place in 2012 that we… Full Review ▶

03/25/13
Resident

Its a good place to live as long as you don't have any maintenance issues and your neighbors are quite. Very convenient to get to the highways, malls, shops, etc... Very bad place if you ever have a maintenance issue or… Full Review ▶

03/24/13
Resident

My husband and I have lived here for a year now and we have seriously loved every bit of it!! Being that it is a new complex, we had no complaints when we first moved in. * The staff is very… Full Review ▶

07/05/12
Resident

We did alot of research before moving here from New York and found LaValencia to be the right move. You WILL pay more here than other complexes in the area but you get what you pay for.We are fortunate enough to… Full Review ▶

05/25/12
Resident

I moved to La Valencia in Friso last month on Friday May 11 from a sister property in Roanoke, TX. I loved my management at Roanoke and the staff there, but changed jobs and had to relocate closer to my new… Full Review ▶

05/06/12
Resident

We've lived here for two years and have loved the neighbors, apartment unit and amenities. Incredible property. However, know what you are getting into. The front office staff is absolutely powerless and has no ability or desire to solve any problems.… Full Review ▶

02/10/12
Resident

I have lived at La Valencia for approx 6 months and have enjoyed it very much. When I moved in there was a card and gift in my home. I thought it was a very thoughtful thing to do. My view… Full Review ▶

11/16/11
Resident

I moved in about 6 months ago and since the very first day it has been horrible. If you like peace and quite move into a 3rd level apartment. Im on the 2nd level and i hear every step the people… Full Review ▶

02/02/11
Resident

My husband and I lived at La Valencia for a 1 1/2 years. We moved in when the complex was still new and we really liked the look of our apartment, which included vaulted ceilings, stainless steal appliances, and nice fixtures/features.… Full Review ▶

02/02/11
Resident

Current management is awful, zero responsibility for anything here. You will be making a huge mistake if you live here. Full Review ▶

09/22/10
Resident

We have lived here since July and have loved it. Granted we are on the 3rd floor, so there is no noise problems and rarely any bug problems (I would never live on a lower floor in any apartment complex). The… Full Review ▶

07/05/10
Resident

Interesting,If I add an additional review, it removes my first review, so here is a copy of the previous review that I pulled from the cache files. ____________________________________________________________________________________ Current management has ABSOLUTELY no control, and seemingly no desire to control the… Full Review ▶

06/23/10
Resident

My experience living at the apartment complex was favorable. They maintained their facilites very well and were always very respectful and friendly. Never had any issues with neighbors or noise during my one year lease. However, I would advise that any… Full Review ▶

06/17/10
Resident

I lived here for almost a year beginning late 2008. When we came to gather information on the property, the apartments were still in the construction phase so we did not get to look at the apartments before we leased. However,… Full Review ▶

04/28/10
Resident

After graduating college in 09 I moved in to La Valencia at Starwood. This has been my very first apartment and I have absolutely loved it. I have no negative experiences. Great staff, very quiet,great amentities and located in a nice… Full Review ▶

04/23/10
Resident

I've lived here since May and I have not had a single problem with any neighbors or management. Everyone likes to complain about noise, but it's an apartment what do you expect. All maintenance issues are handled very quickly and there's… Full Review ▶

03/05/10
Resident

I've lived at the community since October 2009 and have enjoyed it immensely! Have only had two issues with the apartment and they were addressed promptly. The laundry facility is extremely clean and the washer/dryer units work without issue. The workout… Full Review ▶

11/24/09
Resident

Management is extremely rude Contractors enter apartment without notice and leaves garage doors open and front doors unlocked. Never recieved notice of policy changes Access codes to get apartment changed every other week without notice Tenant concerns are not listened to… Full Review ▶

09/08/09
Prospective Resident

I have lived here for 3 months and have not had a problem. I live on the top floor and I don't hear any noise from my neighbors. I just recently had my refrigerator go out while I was out of… Full Review ▶

08/06/09
Prospective Resident

I went by the leasing office on Aug 4, 2009. I spoke with Jenifer, I told here I was refered by Apartment Agent(Darrell), I ask her about 2/2 w/ attach garage, her attitude was that she was very busy, but no… Full Review ▶

07/21/09
Resident

I've been living at La Valencia since beginning of April, and signed a 6 mth lease. Unfortunately when I first looked at the property and mentioned that I wanted to get a dog and asked for the pet policy details, I… Full Review ▶

06/15/09
Resident

I've lived at this property since March '09. Overall, I have been very pleased here! I really like: stainless steel appliances, my apt is brand new, valet recycling, grounds are kept immaculate, resort-style pool (lighting at night is the coolest!), the… Full Review ▶

04/26/09
Resident

I have had LOTS of issues from the start of move in here too. From the NOISE problem to DOG POOP. I have to agree that I feel that the Leasing Office does not have a clue at what is going… Full Review ▶

04/03/09
Resident

Have you tried talking to management about your situation 1st before posting? They have helped me whenever I have had a problem (and there has only been one) They even offered to either transfer me or let me out of my… Full Review ▶

04/03/09
Resident

I have been here for two months now, and the first month was great....that is before someone moved in above me. I pay 1400.00 a month and if I didn't know better I would swear there is a herd of elephants… Full Review ▶

03/12/09
Resident

First I want to start off by saying I was one of the first people that moved in this apartment complex and was sooooo excited it looked like it was going to be great. They were telling me all about the… Full Review ▶

01/25/09
Resident

First impression says that this place is great. And it was for the first month i was here. Aside from some minor move in problems concerning a somewhat unfinished apartment, but thats another story. I got a large one bedroom with… Full Review ▶

01/02/09
Resident

Love my new apartment and neighbors. I didn't think my large furniture would fit in the living room, but worked out fine. I can hear a little noise from my neighbors above me, but not as bad as other apartments I've… Full Review ▶

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