9425 Rolater Road, Frisco, TX 75035
972-377-8338  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
2.9
3.5
3.54 Parking:
3.2
3.22 Maintenance:
3.0
2.95 Construction:
2.8
2.8 Noise:
3.1
3.12 Grounds:
3.1
3.11 Safety:
2.8
2.82 Office Staff:
< | >

Not Bad

From: pumpkin_doll
Date posted: 7/18/2007
Years at this apartment: 2007-01-01 - 2007-01-01
 

My boyfriend and I moved in about a month ago.

The staff, overall, was pleasant to deal with, and have continued to do well for us.



We did have a problem with a part-time seasonal employee, however.

This person gave us a projected date the apartment would be available, and we put money down to hold our apartment until that date.

This employee (who is now a full-time staff member) had given us a date that actually WOULD NOT work.

The apartment then told us we would have to start paying the actual rent past this date in order to keep the apartment.

We were able to speak with a manager and won the battle to continue paying a pro-rated rate as we were not living there at the time.

My boyfriend and I love the layout of our apartment.

It is very large, on the corner, and has a nice-sized wrap-around balcony.

There is a fire notice on the balcony stating that we cannot grill, though.

Our apartment was nice when we began moving in, but it had a smell like the previous tenants had been smokers, and neither of us are.

The other problem we have had is ANTS.

We have had them since the day we moved in and we had ZERO food in the house.

We have had trouble with the staff responding in this area.

We contacted them once, and they came and evaluated but did not spray.

We are now on the third time calling them, and hopefully they are spraying today.

Overall, I am very happy.

I am able to park in a nice-sized garage and not be concerned for my safety.

Our neighbors are considerate and I do not have any complaints on noise or partying.

I have not had a chance to visit the gym or pools but from the outside they look fine.



I do recommend this, and it does feel like a home.


Recommended: YES
Overall Rating
4 out of 5
Parking:
5 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Your Renter’s Rights to Repairs: How To Negotiate Before a Signing a Lease - Oct 17
   Ceiling Storage: Your Highest Stowing Potential - Oct 10
   Who’s Liable for Bedbug Infestations and Bacteria–You or Your Landlord? - Oct 03
   6 Ways to Declutter and Rework a Room for Good - Sep 28
   4 Ways to Find a Roommate - Jul 15
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Sonsrena
          Frisco apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif