I lived here for 1 year and i would never refer anyone else to live here. The management staff is rude and unprofessional. Several times when i called with a problem or even a simple question like whether or not my package had arrived in their office, i was told i'd get a call back and never did. I was transferred for my job to another state and gave 45 days notice to vacate, and was told by the office staff that since it was work related i wouldn't be charged (they require 60 days notice). Then, next thing you know, i get a bill from a CREDITOR, not even from Sonsrena, but a creditor, saying i owe them $690 for not giving enough notice and for cleaning fees. First of all, I cleaned my apartment when i left, AND i paid a deposit AND a pet deposit when i moved in. Where they came up with this money i have no idea. When i called the office to ask them (after i got a bill from the creditor) of course, they said i'd get a call back, and never did. I had to call them back, and speak with the manager who sounds like he is 12 and has no idea what he's doing, and he still couldn't give me any information.

Do NOT waste your time with this place. The rent is ridiculous for the square footage, and the management sucks!

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