Lakeway Point Apartments
4358 Point Blvd, Garland, TX 75043
972-226-8227  WEBSITE save favorite
AVERAGE RATING
recommended by:
0%

overall rating:
2.1
2.6
2.56 Parking:
2.0
2.0 Maintenance:
2.3
2.33 Construction:
2.9
2.89 Noise:
2.8
2.78 Grounds:
2.8
2.78 Safety:
2.3
2.33 Office Staff:
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From: -Anonymous-
Date posted: 6/1/2009
Years at this apartment: 2008 - 2009
 
OUR APARTMENT WAS ROBBED AND IT TOOK THE MAINTENANCE A WEEK AND A HALF TO FIX THE POORLY BOARDED UP WINDOW THEY PUT UP. IT WAS OUR 8 MONTH OLD DAUGHTERS ROOM WINDOW. WE HAD EVERY KIND OF INSECT IN OUR APARTMENT AND LIZARDS. ON TOP OF THAT THEIR MANAGEMENT IS HORRIBLE, THEY WONT TALK TO US DIRECTLY, WE HAVE TO SPEAK TO A LEASING AGENT. VERY UNPROFESSIONAL! WE'VE CALLED THE CORPORATE OFFICE NUMEROUS TIMES. MANAGEMENT IS TRYING TO FIND EVERY REASON TO ---- US OUT OF OUR FULL DEPOSIT. THEY SAID OUR CABINETS ARE SCRATCHED AND WE HAVE SENT PICTURES TO THE CORPORATE OFFICE TO SHOW THERE ARE NO SCRATCHES AT ALL. WE WERE SUPPOSE TO TRANSFER TO A DIFFERENT APARTMENT 2 WEEKS AFTER THE BURGLARY AND THEY DID NOT FOLLOW THROUGH. NOW WE ARE IN THE NEXT MONTH AND STILL HAVE NOT BEEN TRANSFERRED.I SPOKE TO MICHELLE WHO IS A SUPER ----- AND VERY UNPROFESSIONAL AND HAS LIED TO ME ON SEVERAL OCCASIONS. ALECIA DOESN'T NEED A JOB, ESPECIALLY NOT A MANAGEMENT TITLE BECAUSE ALL SHE DOES IS PASS HER RESPONSIBILITIES OFF ON THE LEASING AGENTS. IVE REQUESTED CORRESPONDENCE WITH HER SEVERAL TIMES AND SHE HAS FAILED TO RETURN A SINGLE CALL THROUGHOUT THE WHOLE ORDEAL. MICHELLE EVEN HAD THE NERVE TO TRY TO GET SMART AND TELL ME WHAT I WAS GOING TO DO LIKE I AM HER CHILD. ----- HAS LOST HER DAMN MIND. I AM TRYING TO STAY CALM BUT SHE IS ABOUT TO MAKE ME GO LEFT. IT IS JUST ODD THAT MAINTENANCE ENTERED MY APARTMENT WITHOUT A REQUEST FROM ME AND WITHOUT WARNING LEAVING A BLANK WORK ORDER BEHIND AND 2 DAYS LATER I WAS BURGLARIZED. NOW I HAVE LOST $2000 IN MERCHANDISE AND THEY WANT ME TO COME OUT OF MY POCKET EVEN MORE. THEY HAVE NOT BEEN CONSIDERATE AT ALL OR EVEN ATTEMPTED TO SEE IF I FELT SECURE.I WAS ALSO TOLD BY THE DETECTIVE WORKING MY CASE THAT THERE HAS BEEN SEVERAL BREAK INS IN THE APARTMENTS. THEY ACT LIKE WE DID IT OURSELVES. I HAVE NOW BEEN FORCED TO CONTACT THE BETTER BUSINESS BUREAU, FAIR HOUSING, AS WELL AS AN ATTORNEY ABOUT THIS MATTER. NO MANAGEMENT COMPANY SHOULD BE ALLOWED TO CONDUCT BUSINESS IN THIS MANNER AND GET AWAY WITH IT. WE HAVE NEVER BEEN LATE ON RENT OR EVEN HAD ANY COMPLAINTS BUT WE ARE TREATED AS IF WE ARE HORRIBLE TENANTS. ALL I ASK IS FOR RESPECT AND TO BE TREATED LIKE A HUMAN BEING. I JUST WANT MY FAMILY TO BE SAFE AND THEY COULD NOT UNDERSTAND THAT. WE GOT BROKEN INTO IN BROAD DAYLIGHT AND NO ONE SAW ANYTHING. I WOULD NOT RECOMMEND A HOMELESS PERSON TO LIVE IN THIS ---- HOLE. THEY ARE SO OVERLY RATED. I SEE SO MANY VACANCIES AND NOW I KNOW WHY. CAN YOU SAY WHACK!!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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