1920 West Alabama Apartments
1920 W Alabama St, Houston, TX 77098
713-529-6798  WEBSITE save favorite
AVERAGE RATING
recommended by:
0%

overall rating:
2.2
2.0
2.0 Parking:
2.2
2.21 Maintenance:
2.1
2.07 Construction:
2.0
2.0 Noise:
3.0
3.0 Grounds:
2.9
2.86 Safety:
1.8
1.79 Office Staff:
< | >

Wouldn't do it

From: -Anonymous-
Date posted: 7/25/2002
Years at this apartment: 2001 - 2002
 
I'm a current resident at 1920 West Alabama. I hope you'll never have to say the same thing.

The complex was great when I moved in. There were only two vacant apartments. Around January the manager was let go and the maintenance guy was put in charge. So there was nobody to complain to and nobody to enforce rules.

A few weeks ago we get a new "manager" (actually a leasing agent) whose response to any problems is "It's not my fault. I can't do anything." That's probably true, but not very helpful.

This week they reassigned everybody's parking space for no reason other than their ineptitude at keeping records. When I showed them my parking addendum with an assigned space they didn't care. I had to keep the new crappy parking spot that is in an area of the parking lot that floods anytime it rains. One guy who used to park there had damage to his vehicle because of it. And we're not talking Allison rain. Just ordinary everyday Houston rain. (As a side note -- the walkways all flood too when it rains.)

Maintenance is quick to respond, but often takes several tries before they get it right.

Again, I LOVED this complex for the first 6 months I lived there, then it started going to pieces and the management is not helpful in resolving the situation. In fact they're rude.

Oh... they have a lot of empty units in this 53 unit complex. There's a reason. Actually several.

No dishwashers
4 washing machines (new) but in outside hallways
No onsite management who can do anything except apologize.
Parking is a nightmare (hope you only have one car -- you get one space and one sticker. you have to park the other one somewhere in the neighborhood. but don't park near the icehouse across the street 'cuz they'll tow you.)
Flooding when it rains.

Hmmm... keep looking for an apartment.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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