Alanza Brook formerly Alta Brook Apartments
3030 Dunvale Road, Houston, TX 77063
713-532-4800  WEBSITE save favorite
AVERAGE RATING
recommended by:
36%

overall rating:
2.6
2.2
2.15 Parking:
3.2
3.25 Maintenance:
3.1
3.07 Construction:
2.8
2.8 Noise:
3.6
3.58 Grounds:
2.7
2.68 Safety:
2.4
2.41 Office Staff:
< | >

Real talk...

From: alanzatenant
Date posted: 7/28/2007
Years at this apartment: 2005 - 2007
 
If this property is so great (hmmm), then why is their rating score so low' Most of the comments posted on here, with the exception of yours, are quite true. Some things may be slightly embellished, but the irony is that everyone is basically saying the same thing.

1. Mary Ellen is not one of the most customer-friendly people.

2. The gates are always broken which increases the risks of theft, vandalism and/or any other crime, God forbid.

3. Parking has become a major issue. With the cost of rent, all residents should be issued a decal or something. I know that the guys who live above me are definitely in violation of their lease agreement because I have seen more than 6 people (same faces) in and out of the apt which affects parking.

4. Whoever thought of the dumpster idea at the entrance, obviously has never lived in a apartment before. That type of gadget is meant for enclosed apartments like that on "Melrose Place". Mary Ellen should implement valet trash pick-up to prove that she is capable of being a real property manager.

5. The main reason people stay here or tolerate the complex is because of its beauty. Each apt is very unique and I received many compliments from friends and family. But, I would definitely not trade having something beautiful over personal safety. Some things surely need improvement and soon.

6. Some of the residents are very noisy, possibly due to poor wall insulation. But some are noisy simply because they lack civilization and may need to find other lodging...hint, hint...the guys I mentioned above.

This is all to say that with these improvements, this complex could be ideal to many prospective residents. Currently, it is a livable environment (with the exception of the ghetto Wal-mart across the street) and I would recommend this complex to tohers, but would advise to discuss property enhancement goals with Mary Ellen.

Recommended: YES
Overall Rating
3 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Thinking of Buying a Home? Calculating the Costs - Dec 08
   What is the Difference Between Rent Control and Rent Stabilization - Dec 08
   Looking to Buy a Home? Comparing the Costs of Renting versus Owning - Dec 08
   How to Recycle Old Lamp Shades - Dec 08
   5 Factors to Consider When Moving in to Your Los Angeles Apartment - Dec 08
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Alanza Brook (formerly Alta Brook Apartments)
          Houston apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif