Chartwell Court Apartments
#17,684 #488 #2,988

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Chartwell Court Apartments

15100 Ella Blvd, Houston, TX 77090
(137 Reviews)
$984 - $1,417/mo
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Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 885 sq. ft.

$1,059

2 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 893 sq. ft.

$1,068

2 Available Units

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A1

1 Bed, 1 Bath | 832 sq. ft.

$984

1 Available Unit

See Floor Plan Details

2 Bedrooms

B4-1

2 Beds, 1 Bath | 1,110 sq. ft.

$1,100

2 Available Units

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B7

2 Beds, 2 Baths | 1,186 sq. ft.

$1,225

2 Available Units

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B2-1

2 Beds, 1 Bath | 960 sq. ft.

$1,118

1 Available Unit

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B8

2 Beds, 2 Baths | 1,208 sq. ft.

$1,201

1 Available Unit

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B9

2 Beds, 2 Baths | 1,273 sq. ft.

$1,280

1 Available Unit

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B1-1

2 Beds, 1 Bath | 890 sq. ft.

$1,100 - $1,190

See Floor Plan Details

B3-1

2 Beds, 1 Bath | 1,038 sq. ft.

$1,160

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B5

2 Beds, 2 Baths | 1,035 sq. ft.

$1,185 - $1,245

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B6

2 Beds, 2 Baths | 1,133 sq. ft.

$1,240 - $1,275

See Floor Plan Details

B10

2 Beds, 2 Baths | 1,337 sq. ft.

$1,392 - $1,417

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

D+

Review Ratings

Noise

1.0

Grounds

3.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Chartwell Court Apartments Reviews

(132)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

dq4ftq7kqw@privaterelay.appleid.com

Resident ā€¢ 2021 - 2023

5/4/2023

Very poor

I am done here and I unfortunately have to put up with it for another 4 months till my lease is out. The manager does not care about issues. I have to put up with new upstairs resident noise because management care less. Over aā€¦Ā See More >

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2014 - 2022

    10/19/2022

    Move here only if you have a LOT of money to spend

    Frequent gun shots. In addition to paying $25.00 a month ($300.00 a year) for door-to-door trash pick-up whether you use it or not, and an extra fee of $15.00 a month for the "Package Room" they built whether you use it or not, which isā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2018 - 2021

      5/28/2021

      Do not move here unless you want to pay for overpriced -------- and be ignored by mgmt. The old Portico management was ok. They did take care of maintenance requests but it was lacking still. The new mgmt REEP started charging more fees, upped theā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2018 - 2021

        2/25/2021

        Please do yourself a favor, do not move in here. I had a massive bug infestation when I moved in. They acted as if the problem was my own. It took many complaints to get initial pest control. I ended up doing it all myself.ā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2018 - 2020

          7/31/2020

          The management company and/or team are not compassionate AT ALL. They have been total bullies during the pandemic and care nothing about the residents or the issues we have. I have been in contact with them during the entire crisis and yet I am stillā€¦Ā See More >
            Manager

            8/6/2020

            Chartwell Court Apartments
            Greetings, and thank you for taking the time to share your thoughts. During this challenging time, we understand that many have experienced financial hardship, and we are sorry to hear that you have been affected. Our team is dedicated to working with residents individually to address their specific needs and find help for them when we can while also adhering to Fair Housing by treating everyone equally. We would like to gather more insight into your situation. When you have a moment, please email us at chartwellcm@porticopm.com so that we may work with you toward a favorable resolution.
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2020

            5/29/2020

            THE WORST SERVICE I HAVE EVER !!! I recently went for information to rent an apartment, we were working with Stella, and we told her that it was urgent to move since our current contract ended, and they did not care, they made me believeā€¦Ā See More >
              Manager

              6/4/2020

              Chartwell Court Apartments
              Hello, and thank you for sharing your experience with us. What you've shared is quite unsettling, as we do not condone discrimination of any nature in our community. We believe that some confusion led to this impression, and we sincerely apologize for it. Please allow us to make things right and clarify this matter. We are here to listen to you, so please contact us at chartwellcm@porticopm.com. Thank you and good luck to you.
              Review Author Icon

              chanelleghun

              Resident ā€¢ 2020

              5/26/2020

              It has been such a great time living here. Mrs. Kelly and Mrs. Minerva are always super nice and ready to answer or help in any way. They are very kind, polite, and patient while getting you what you need. Any time you put inā€¦Ā See More >
                Manager

                5/30/2020

                Chartwell Court Apartments
                Wow, Jasmine! We are humbled by your kind review. Kelly and Minerva are invaluable members of our team, and we thank you for recognizing their sincere dedication to residents. During these challenging times, we think it's now more important than ever to practice compassion and to work together as a community. Your recommendation means so much to us!
                Review Author Icon

                anonymous

                Resident ā€¢ 2019 - 2020

                4/22/2020

                I have been here since October 2019 and these are the WORST APARTMENTS EVER! Appliances are all outdated as well as the interior of the entire apartment. Roaches were present upon move in and immediately following. It is now April and roaches are still presentā€¦Ā See More >
                  Manager

                  4/27/2020

                  Chartwell Court Apartments
                  Thank you for alerting us to your concerns about our community. We regret to learn of your dissatisfaction, particularly regarding maintenance response time. We train our team members to provide the highest level of service, and we will investigate based on your comments to see if there are areas we can improve upon. We also wish to address your feedback regarding pest control, mold, and pet cleaning policies. At your earliest convenience, please contact us at chartwellcm@porticopm.com so that we can work to resolve these issues. We look forward to connecting with you.
                  Review Author Icon

                  Resident 133881

                  Verified Resident ā€¢ 2017 - 2019

                  10/11/2019

                  Terrible maintenance service and follow up. Requests have to be made several times before a maintenance request is completed properly. Apartment manager makes excuses for being understaffed. This is an ongoing problem.

                    Manager

                    10/21/2019

                    Chartwell Court Apartments
                    Thank you so much for the feedback. Our goal is to ensure that all of our residents have a positive living experience in their apartment home. We would love the opportunity to talk with you about your concerns. Please feel free to come by the office or call us at (281) 423-2000. Thank you.
                    Review Author Icon

                    Resident 704551

                    Verified Resident ā€¢ 2019

                    10/8/2019

                    Is been a pleasure to me to live in this apartments. Is a wonderful and a safe community. Have not had any problems with my neighbors is very quiet and peaceful . Have no complaints to live here. It has been great to me.

                      Manager

                      10/21/2019

                      Chartwell Court Apartments
                      We are so glad to hear that you appreciate our community and team members. Please do not hesitate to contact us should you need anything. Thank you for sharing your experience with us.
                      Review Author Icon

                      Resident 704426

                      Verified Resident ā€¢ 2017 - 2019

                      10/8/2019

                      This is an excellent apartment community. The staff is friendly, knowledgeable, and cares. Maintenance is excellent and the grounds are taken care of very well. If I had to complain about anything, it is that they are so strict on the rulesā€¦Ā See More >
                        Manager

                        10/21/2019

                        Chartwell Court Apartments
                        Thank you so much for the valuable! We are excited to hear that you appreciate our team's efforts. We will continue to strive to make Chartwell Court a great place to live. Thank you again.
                        Review Author Icon

                        Resident 704250

                        Verified Resident ā€¢ 2019

                        10/8/2019

                        When I moved here I was so excited. Now that I'm here, I noticed my AC is not working properly. My apt gets super hot, not to mention my bedroom vent don't blow like it should, its like its clogged or some. I noted maintenanceā€¦Ā See More >
                          Manager

                          10/21/2019

                          Chartwell Court Apartments
                          Thank you for sharing your experience We take all of our customer feedback very seriously. We would appreciate the opportunity to speak with you about your concerns. Please let us know when there is a convenient time to contact you directly.
                          Review Author Icon

                          Resident 704247

                          Verified Resident ā€¢ 2019

                          10/7/2019

                          This is horrible property. With a bunch of messy, nosey --- neighbors. I can't wait til my lease is up. The office staff is horrible too. They show you the apt., let you apply pay the deposit and everything then they start showing their trueā€¦Ā See More >
                            Manager

                            10/21/2019

                            Chartwell Court Apartments
                            Thank you for your feedback. We are sorry to hear that you've had a poor experience. We definitely want to discuss your situation in more detail, so please let us know the best time and way to contact you. so we may take the opportunity to make your future experiences better.
                            Review Author Icon

                            Resident 704224

                            Verified Resident ā€¢ 2019

                            10/7/2019

                            I love it the staff is fantastic and the property is extremely quiet and clean I absolutely love staying here I would recommend it to anyone looking for a place to make home! Always doing cool events and making sure the tenants are involved andā€¦Ā See More >
                              Manager

                              10/21/2019

                              Chartwell Court Apartments
                              Thank you so much for the positive feedback! We are thrilled to hear your experience with us has been a positive one. We appreciate having you as a resident and look forward to many years together!
                              Review Author Icon

                              Resident 704223

                              Verified Resident ā€¢ 2017 - 2019

                              10/7/2019

                              When I first moved to Chartwell Court it was managed by Greystar. I really had an excellent experience with that management company; however with the new company took over came a lot of changes and not all for the better. With this new company theyā€¦Ā See More >
                                Manager

                                10/21/2019

                                Chartwell Court Apartments
                                Thank you for taking the time to share your experiences with us. We are sorry to hear that you haven't been 100% satisfied. We welcome the opportunity to meet with you in person to discuss your concerns more in detail. Please contact our leasing office directly at (281) 423-2000. We look forward to talking with you soon.
                                Review Author Icon

                                Resident 703942

                                Verified Resident ā€¢ 2017 - 2019

                                10/7/2019

                                Not what expected but not terribily bad.Neighbor above was very noisy and inconsiderate even aftet alerting management. Hoping for a better year. All should follow ettiquets . Please complete work in a timly manner.

                                  Manager

                                  10/21/2019

                                  Chartwell Court Apartments
                                  Thank you so much for the valuable feedback! We will continue to strive to make Chartwell Court a great place to live. Thank you again.
                                  Review Author Icon

                                  Resident 703462

                                  Verified Resident ā€¢ 2019

                                  10/6/2019

                                  I've been having problems with my dryer and trying to set my apartment code to the phone from day one and it since doesn't work. The washer was dirt and gum was on the top of it. The dryer has went out twice since Iā€¦Ā See More >
                                    Manager

                                    10/21/2019

                                    Chartwell Court Apartments
                                    Thank you for your feedback. We are sorry to hear that you've had a poor experience. We definitely want to discuss your situation in more detail, so please let us know the best time and way to contact you. Please feel free to contact the leasing office at (281) 423-2000.
                                    Review Author Icon

                                    Resident 703231

                                    Verified Resident ā€¢ 2019

                                    10/5/2019

                                    The maintenance is horrible. It can take weeks before a maintenance order is completed. But, if it has to do with rent, we have to pay a lot extra if we are late on rent but if you are late on maintenance we don't getā€¦Ā See More >
                                      Manager

                                      10/21/2019

                                      Chartwell Court Apartments
                                      Thank you for sharing your experience. We take all of our customer feedback very seriously. We would appreciate the opportunity to speak with you about your concerns. Please let us know when is a good time to contact you to discuss.
                                      Review Author Icon

                                      Resident 703212

                                      Verified Resident ā€¢ 2017 - 2019

                                      10/5/2019

                                      D cc'dThur in I have enjoyed icing here at Chartwell Court Apartments. The staff is very nice, friendly and helpful. They will always do their best to be efficient with the work orders. The Gym and Pool are great.

                                        Manager

                                        10/21/2019

                                        Chartwell Court Apartments
                                        Thank you so much for the positive feedback! We are thrilled to hear your experience with us has been a positive one. We appreciate having you as a resident and look forward to many years together!
                                        Review Author Icon

                                        Resident 703116

                                        Verified Resident ā€¢ 2017 - 2019

                                        10/4/2019

                                        It's a clean, private community. The management is fast to respond to issues and maintenance is also fast to adress all work orders. For the most part everyone living in the community is friendly, helpful, and respectful to one another.

                                          Manager

                                          10/21/2019

                                          Chartwell Court Apartments
                                          We are so glad to hear that you appreciate our community and team members. Please do not hesitate to contact us should you need anything. Thank you for sharing your experience with us.
                                          Review Author Icon

                                          Resident 703083

                                          Verified Resident ā€¢ 2018 - 2019

                                          10/4/2019

                                          Management is horrible they don't know how to talk to people. Maintenance doesn't know how to fix things properly and timely. Making staying there difficult we had faulty plumbing for 3 months when we first moved in but because they didn't see water they saidā€¦Ā See More >
                                            Manager

                                            10/21/2019

                                            Chartwell Court Apartments
                                            Thank you for sharing your experience. We take all of our customer feedback very seriously. We would appreciate the opportunity to speak with you about your concerns. Please let us know a good time to contact you to discuss.
                                            Review Author Icon

                                            Resident 703077

                                            Verified Resident ā€¢ 2014 - 2019

                                            10/4/2019

                                            There has been three Property Management changes since I have been here and you can definitely see the difference in their styles.Maintenance staff is very friendly; the landscaping is well kept; the rent is too high for the area and age of the apartments.

                                              Manager

                                              10/21/2019

                                              Chartwell Court Apartments
                                              Thank you for taking the time to share your experiences with us. We are sorry to hear that you haven't been 100% satisfied. We welcome the opportunity to meet with you in person to discuss your concerns more in detail. Please contact our office to discuss your concerns. We look forward to talking with you soon.
                                              Review Author Icon

                                              Resident 702412

                                              Verified Resident ā€¢ 2009 - 2019

                                              10/3/2019

                                              I have been having problems with my air conditioning since May 2019. Please check my work orders, it will work a week or couple days and then it will be 85 degrees and control set on 65 degrees. The last person came last month toldā€¦Ā See More >
                                                Manager

                                                10/21/2019

                                                Chartwell Court Apartments
                                                Thank you so much for the feedback. Our goal is to ensure that all of our residents have a positive living experience in their apartment home. We would love the opportunity to talk with you about your concerns. Please feel free to come by the office or call us at (281) 423-2000. Thank you.
                                                Review Author Icon

                                                Resident 701803

                                                Verified Resident ā€¢ 2018 - 2019

                                                10/1/2019

                                                Great Staff, & community property! The community is very quiet, and has a lot of long term residents. The maintenance department could use some help. The units can use some upgrades, like new AC units.

                                                  Manager

                                                  10/21/2019

                                                  Chartwell Court Apartments
                                                  We are so glad to hear that you appreciate our community and team members. Please do not hesitate to contact us should you need anything. Thank you for sharing your experience with us.
                                                  Review Author Icon

                                                  Resident 700437

                                                  Verified Resident ā€¢ 2008 - 2019

                                                  9/27/2019

                                                  The complex use to be a quality environment. As the area continues to decline the customer service and quality of the complex decreases as well. Convenient to I-45 and Beltway 8. Never had to worry about flooding in the complex.

                                                    Manager

                                                    10/21/2019

                                                    Chartwell Court Apartments
                                                    Thank you for taking the time to share your experiences with us. We are sorry to hear that you haven't been 100% satisfied. We will continue to strive to provide the best customer service and work hard to make your experience at Chartwell a great one.

                                                    Features & Amenities

                                                    Laundry
                                                    • Car Care Center
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $250. Pet Limit: 2. Comments: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
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                                                    • Cats Allowed
                                                      Deposit: $250. Pet Limit: 2. Comments: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                      Less Info
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                                                    Other
                                                    • Business Center
                                                    • Convenient Location
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
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                                                    Leasing

                                                    We are open and our team is here for you! First, choose which type of tour you prefer: IN-PERSON, VIDEO, LIVE VIDEO TOUR, or PHONE. Then, Contact Us To Schedule A Time! *** Discover peaceful and comfortable living at Chartwell Court Apartments in Houston, Texas. Our community offers a unique selection of one and two-bedroom apartments with the most convenient location, enriching amenities, and serene living atmosphere to fit your needs. When you step into our community you can enjoy the beautifully tree-lined sidewalks and well-kept landscaping that you will love to call home. Inside of our impressive apartments, we provide residents with a fully-equipped kitchen, a full-sized washer and dryer, and the next-level luxuries of an attached garage and a private balcony or patio. Take advantage of a sparkling swimming pool, a convenient business center, and our state-of-the-art fitness center that is available 24-hours. It's all waiting for you in our charming, pet-friendly community that offers all of Houston within easy reach, as well as the quality living and impressive customer service you deserve. Experience your ideal lifestyle at Chartwell Court.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 137 number of votes by renters, Chartwell Court Apartments is currently rated 3.8 out of 5 stars.
                                                    Chartwell Court Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Chartwell Court Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Chartwell Court Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Chartwell Court Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Chartwell Court Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Chartwell Court Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Chartwell Court Apartments

                                                    March 2024

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                                                    Chartwell Court Apartments is a 832 - 1,337 sq. ft. apartment in Houston in zip code 77090. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $984 - $1,417. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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