Heritage at Park Row
15211 Park Row Drive, Houston, TX 77084
281-829-2500  WEBSITE save favorite
AVERAGE RATING
recommended by:
47%

overall rating:
3.0
3.2
3.24 Parking:
3.4
3.39 Maintenance:
3.0
3.02 Construction:
3.1
3.07 Noise:
3.4
3.39 Grounds:
3.0
3.0 Safety:
3.0
3.0 Office Staff:
< | >

Nice place... at first glance

From: -Anonymous-
Date posted: 5/12/2007
Years at this apartment: 2007 - 2007
User Response is available. 2 responses
 
Well you pull up to the apartments and everything seems great... palm trees, gates, pools, hot tubs, work out facilities, etc. You go in and everything is good, all the women that work there are very attractive and very nice, but you feel like they are being very fake, and they with all the men, and maybe they are really nice, but something seems wrong. They will charge you for everything they possibly can without telling you about possible charges prior to the charge (i.e. electric not switched on time of your move in date will result in you paying a $50 fine plus $10 a day until you get it changed, but not to exceed the final bill for the apartment. Basically its their way of making you pay for their electric bill).

The staff sends out VERY RUDE letters every month... instead of informing residents of problems they threaten residents to put their parking stickers on their car or they will tow, pick up their dog crap or they will evict you, stay out of the pool at night or they will call the cops on you... ext. They always like to put "YOU ARE IN VIOLATION OF YOUR LEASE AND SUBJECT TO EVICTION" on their letters real bold. I guess it make them feel important. They act like they are doing us a favor by letting us stay there.

The apartments are very clean, but you will start to notice a lot of things you don't like. All of the light switches seem to be in the worst spots like behind the door when you open it, the room setup makes no sense and is pretty difficult to arrange furniture. The carpet is usually new, but very cheap, the pools are nice but filled with kids all day. The hot tub is cold a lot of the times and the weight room is weak to say the most.

Overall i would like to take the memos they send out to them and tell them to stick it. They don't make leaving there ever feel like home.

Recommended: NO
Overall Rating
4 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 09/28/2008
I would just like to comment on your statement of them not telling you about the fees to put the electric in your name. That is actually in your lease. Maybe if you took the time to read it, that would make sense. Why would it be fair to have the bill for your usage in the apartments name? I am a female and all of the women in the staff are very friendly to me and I have never had any problems. Maybe you are getting letters because you are in violation of your lease. Why wouldn't you pick up your dog crap or just put the sticker on your car. It is not that hard to do. Also, why would you be at the pool at all hours of the night? Don't you think it is a little rude to the tenants that live by the pool. If you don't want to see kids in the pool, you need to move to a senior citizens apartment and you won't have that problem. If there are kids there all day, why aren't you at work? I do have to agree that the fixtures and such are very cheap and outdated. You definately can find an apartment with better and newer fixtures, but you do get what you pay for. You could just pay $1500 a month for a mortgage and it would be your problem now wouldn't it. I have lived in one apartment in college and it was not that great, but you get what you pay for. I have also owned my own home for 10 years and just sold it to move to TX. Now we are temporarly living in this apartment. I definately do not care for the apartment living, but this complex is big so you may have problems. As far as maintenance, we have had several issues. We call and they fix it. It is not a big deal. I would rather them do it than me.
From: skrugz11 Date: 09/29/2008
Houston, the worst city in America. I hope you enjoy sitting in traffic with a bunch of morons that voted against having a subway. A place where the only thing that really matters is money. And with all your money you can buy a nicer car to sit in traffic, cause you know that buying a house in Houston might be the worst investement in history, except perhaps the rent to own washer in dryer you just had delivered. I wish that you inbreed arogant bastards had the two sense to see that the only city that city really worth visiting there is Austin. Have fun aggie scum, glad you don't have the sense to leave your saftey net of ring wearing, cattle herding, ignorant ass colt you call neighbors. For the record the letters were general letters to the whole apartment, maybe they got smart an stopped sending them and that's why you haven't gotten any. You're right pools or for kids, but where are their parents? Probably getting high with the rest of the katrina victims. No dogs for me and parking was never an issue there. The place isn't that bad... Just not a great place to call home. If you reading this and looking for a place to move to Houston stop what you are doing and find a new job in a better place before houstons vaccuum of nicely paid jobs sucks you into the black hole of money meaning more than happiness. "life is too short to live in Houston" the only reason Galveston doesn't fall into the ocean is because Houston sucks so bad. I don't think that anyone who rated Houston as a top city ever lived there, to Chicago if you're looking for big city that is actually any good if you don't want to go to la or new York. Houstons cost of living is so good fir a reason.
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